INFORMATION TECHNOLOGY OUTSOURCING SUCCESS FACTORS: A SYSTEMATIC LITERATURE REVIEW

Author(s):  
FERNANDO AYABE ◽  
EDMIR P. V. PRADO

2020 ◽  
Vol 3 (2) ◽  
pp. 107
Author(s):  
Salma Shofia Rosyda ◽  
Sam'un Jaja Raharja

One of the effective ways to improve the governance of State-Owned Enterprises (SOEs) is through privatization. A common problem that occurs at present in SOEs is that state-owned companies are inefficient in the use of resources, especially labor. The purpose of this research is to comprehend what is important in privatization, using the Systematic Literature Review (SLR) method. Some things that are important in the privatization of State-Owned Enterprises include privatization performance based on privatization activities, success factors, CSR in privatized SOEs, and performance after reducing government ownership. An improvement of performance both in terms of attainment and income along with a decrease in CSR were likely experienced by SOEs when privatizing. In addition, this research was also conducted to find out whether there were parts that had become worse after privatization. The privatization of SOEs was carried out by modernizing the economy. The decrease in performance of CSR could be minimized by social activities carried out by the company. The role of the government was very important in the supervision of SOEs so no one was able to gain personal benefit. The involvement of stakeholders was very important in this process because it could increase the trust of shareholders. During privatization, cooperating partners had to guarantee that there would be no termination of workers. In fact, it was hoped that more workers were to be added.



2021 ◽  
Vol 20 (2) ◽  
pp. 97
Author(s):  
Setiawan San

Attempts to achieve optimization of machine and equipment maintenance at manufacturing companies over the years have encountered a multitude of problems. Due to equipment losses such as setup and adjustment, minor stops and delays, defective products due to equipment, reduced engine speed, and reduced output has influenced their desire to reach world class manufacturing levels. This paper discusses a large part of the TPM approach in manufacturing companies and provides an overview of the various TPM implementation practices demonstrated by manufacturing companies in the world.. Based on review results of the 50 journals about TPM in industries It was found that most of the TPM implementations used the OEE parameter to see the success rate of implementing this TPM. This paper also highlights the variable approach that is most widely used by various practitioners and researchers and evaluates in detail the success factors of implementing TPM and the reasons behind the failure of implementing TPM are also discussed so as to ensure the implementation of TPM can run smoothly and effectively in manufacturing companies



IEEE Access ◽  
2017 ◽  
Vol 5 ◽  
pp. 23589-23612 ◽  
Author(s):  
Sikandar Ali ◽  
Li Hongqi ◽  
Siffat Ullah Khan ◽  
Yang Zhongguo ◽  
Zhu Liping


2018 ◽  
Vol 30 (11) ◽  
pp. e1981 ◽  
Author(s):  
Jennifer Brings ◽  
Marian Daun ◽  
Sarah Brinckmann ◽  
Kevin Keller ◽  
Thorsten Weyer


2019 ◽  
Vol 10 (1) ◽  
pp. 34 ◽  
Author(s):  
Juan Luis Rubio ◽  
Magdalena Arcilla

One of the main points when implementing the Information Technology Infrastructure Library (ITIL) is which order the processes must be implemented. In the systematic literature review (SLR) developed, it is possible to find references about strategies and factors that ease the implementation of the ITIL, static sequences for the processes to be implemented, and recommendations about the first process to implement, but it is rather complicated to find references that explicitly define the order (adapted to a specific company) of the processes to be implemented. Thus, once it is shown that there is no methodology/algorithm providing a sequence of ITIL processes specifically adapted for each company, an algorithm to solve this problem is presented: The algorithm has a deep mathematical basis and returns a sequence of ITIL processes to optimize the efforts during implementation, so the company implementing the ITIL gets the closest to the competitors. The optimization is made considering parameters such as staff, age of the company, IT size, industry, etc. Thus, the sequence proposed is specific for each company. Finally, a comparative of the sequence obtained (from the proposed algorithm) with sequences discovered in the SLR is presented and applied to a real case.



2017 ◽  
Vol 29 (1) ◽  
pp. 184-213 ◽  
Author(s):  
Barbara Aquilani ◽  
Cecilia Silvestri ◽  
Alessandro Ruggieri ◽  
Corrado Gatti

Purpose The purpose of this paper is to present a systematic literature review to identify new avenues of research in line with the ongoing changes in quality and management required to firms, especially regarding customers. Design/methodology/approach This study uses a systematic review of the literature contained in the three databases Ebsco, JSTOR, and Springerlink and on the search engine Google Scholar. Findings An analysis of the literature identifies three different clusters of papers: “identification” papers, which show that customer focus has gained importance in recent times; “implementation” papers, which highlight that a general or shared model or scale to successfully implement total quality management (TQM) does not yet exist; and “impact-on-performance” papers, which show that few studies have considered the relationship between TQM and the issues of both marketing and performance, underlining the most significant gap in the TQM literature. Research limitations/implications This study is limited by the small number of databases and search engines used and by the restricted number of keywords used in searching these sources. Practical implications This work highlights a gap in the existing research and thus an incomplete consideration of the interplay between management, marketing, and quality issues, all centered on customers and other stakeholders. Researchers and firms are thus advised to adopt a wider view that considers the role of the quality process to support the firm’s engagement of customers in activities that enhance both the customer role and customer satisfaction. Originality/value This study uses a systematic literature review to review all critical factors of TQM and identifies new research avenues and different approaches to implementing TQM, focusing on the central role that customers play in achieving firm success.



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