Customer Involvement into Open Innovation Processes: a Conceptual Model

2011 ◽  
Vol 73 (3) ◽  
Author(s):  
Aiste Vaisnore ◽  
Monika Petraite
Keyword(s):  
Conceptual Model ◽  
Open Innovation ◽  
Customer Involvement ◽  
Innovation Processes

The Customer as a Source of Open Innovation in the Tourism Sector

2019 ◽  
pp. 158-178
Author(s):  
Patricia P. Iglesias-Sánchez ◽  
Marisol B. Correia ◽  
Carmen Jambrino-Maldonado
Keyword(s):  
Social Media ◽  
Open Innovation ◽  
Tourism Industry ◽  
Innovation Implementation ◽  
New Paradigm ◽  
Customer Involvement ◽  
Tourism Sector ◽  
Strategic Support ◽  
Innovation Processes ◽  
Practical Implications

This chapter analyzes the implementation of open innovation supported by social media, aiming to make it more effective in the tourism sector. Regression analysis is used to verify the relationships between competitive environment, research and development (R&D)/innovation level, external openness, and open innovation implementation using a sample of 135 tourism companies in the south of Spain and Portugal. The potential of social media as an instrument for customer involvement in innovation processes is verified, as is the ongoing adoption of open innovation as a competitiveness strategy in the tourism industry. Regarding the practical implications, open innovation is becoming established and there is strategic support from social media. However, there is a lack of models to give structure to this new paradigm and allow its management. The originality of this chapter lies in combining the models proposed by Narver and Slater and Atuahene-Gima regarding the ways in which companies can approach open innovation.

scholarly journals Invention and Open Innovation Processes, and Linkages: A Conceptual Framework

2020 ◽  
Vol 6 (4) ◽  
pp. 159
Author(s):  
Syed Muhammad Ali Tirmizi ◽  
Qaisar Ali Malik ◽  
Syeda Sheeba Hussain
Keyword(s):  
Conceptual Model ◽  
Open Innovation ◽  
Conceptual Knowledge ◽  
Knowledge Worker ◽  
Production Capacity ◽  
New Product ◽  
World Intellectual Property Organization ◽  
Gradual Transition ◽  
Innovation Activities ◽  
Innovation Processes

A conceptual model has been developed to present comprehensively the processes and linkages of invention and open innovation for those knowledge workers who want to transform idea of a new product or service into a reality. The progression of idea conceptualization, realization and marketing is further divided into two phases; first is invention and second is open innovation. These phases are integrated into a complex framework representing a comprehensive flowchart which provides a snapshot of gradual transition of invention processes into open innovation processes. The conceptual model rests on existing literature that methodologically connects access to finance, funding constraints, cognitive and social dimensions, skills, mental model, conceptual knowledge and knowledge production capacity of the scientists (i.e., knowledge worker), scope and pioneering of the invention, technological infrastructure, collaboration with private firms and universities and utilization of digital technologies. The invention, as well as open innovation activities, are discussed with respect to World Intellectual Property Organization and Global Innovation Index country rankings and the number of patents filed and granted to the world including Pakistan. The framework is a rigorous but rewarding process for a knowledge worker who designs and develops a new product, process, procedure, mechanism and methodology to serve humanity and the marketplace.

MAPPING THE PERCEPTION AND REALITY OF OPEN INNOVATION

2013 ◽  
Vol 17 (06) ◽  
pp. 1340016 ◽  
Author(s):  
JUSTYNA DĄBROWSKA ◽  
IRINA FIEGENBAUM ◽  
ANTERO KUTVONEN
Keyword(s):  
Open Innovation ◽  
Innovation Management ◽  
Innovation Process ◽  
Innovation Research ◽  
Innovation Activities ◽  
Current State ◽  
Business Practitioners ◽  
The Right ◽  
Innovation Practices ◽  
Innovation Processes

Open innovation holds great potential for improving the efficiency of companies' innovation processes, but also presents substantial risks. A key issue in innovation management is finding the right balance of openness, i.e., determining how open companies should be in their innovation activities. However, academics and business practitioners hold conflicting notions of what constitutes open innovation practice and of how "open innovation companies" are defined. In this paper, we present three in-depth case studies of global R&D-intensive companies, where we find that the firms' perception of their openness differs from their actual situation (as determined by the innovation practices that they apply), and that each company has a different view as to what constitutes open innovation. We claim that resolving conceptual ambiguity and differentiating between openness (as a philosophical aspect) and open innovation (as a way of structuring the innovation process) in research is critical in order to clarify the current state of open innovation research and enable the communication of results to practitioners.

scholarly journals Theoretical Foundations in Support of Small and Medium Towns

2020 ◽  
Vol 12 (13) ◽  
pp. 5312 ◽  
Author(s):  
Teresa de Noronha ◽  
Eric Vaz
Keyword(s):  
Open Innovation ◽  
Local Governance ◽  
Strategic Knowledge ◽  
Social Functions ◽  
Systematic Analysis ◽  
Governance Systems ◽  
The Social ◽  
Technological Developments ◽  
Theoretical Foundations ◽  
Innovation Processes

This theoretical review aims to create a comprehensive and systematic analysis based on previously published literature explaining how contemporary technological developments may promote new paths for small and medium-sized towns (SMTs) and their networking systems. Much has been said concerning the capacity of towns to absorb strategic knowledge, which is highly dependent on local governance systems. In this paper, five levels of multidisciplinary approaches will be addressed so as to pinpoint the theoretical grounds for the promotion and advocacy of small and medium-sized towns (SMTs) as major drivers of regional sustainability: agglomeration advantages and networking efficiencies—representing strict economic accounting of cost and benefits; clustering in a context of online environments, and its extension to open networking systems; sustainable innovation processes for SMTs, technology, and knowledge transfer in open innovation systems—both settings for discussions within the framing of new technological developments and artificial intelligence; knowledge and new technological developments with local spillovers—to be enhanced employing new educational programs and learning diffusion at advanced levels; the social functions of small and medium-sized towns—to be addressed in the areas of sociology, architecture, and planning.

scholarly journals A study of how uncertainty emerges in the uncertainty-embedded innovation process

2019 ◽  
Vol 7 (1) ◽  
pp. 46-79
Author(s):  
Sabrina Luthfa
Keyword(s):  
Qualitative Study ◽  
Conceptual Model ◽  
Innovation Process ◽  
Structure Model ◽  
Related Activity ◽  
Activity Structure ◽  
The Creation ◽  
Critical Chain ◽  
Innovation Processes ◽  
Over Time

This paper aims to understand about how uncertainty emerges in the innovation process. Since uncertainty is embedded in the innovation process, to understand how uncertainty emerges in the process one needs to understand how innovation process unfolds over time. Since an innovation process involves various resource recombination activities occurring in several phases, to understand how innovation process unfolds one needs understand “how do various resource recombination activities occur over time for the creation of novelty?” This knowledge would enable us to understand the conditions under which vital activities of resource recombination can/cannot be undertaken and coordinated as well as would allow us to understand the underlying decisions made by the innovators for their efficient undertaking and coordination. This paper investigates the innovation process in two companies through performing qualitative study. The innovation processes are analysed in the light of a conceptual model developed based on the Dubois’ (1994) End-product related activity structure model, Håkansson’s (1987) “ARA model” and Goldratt’s (1997) “Critical chain concept”. The findings suggest that uncertainty emerges in the innovation process in a cycle of interaction with resource void, activity void and actors’ limited cognition due to lack of knowledge, undue optimism, and rationally justified reason for disregarding information. Accordingly, a great deal of compromises is made while undertaking the activities.

scholarly journals Open Innovation and Social Big Data for Sustainability: Evidence from the Tourism Industry

2018 ◽  
Vol 10 (9) ◽  
pp. 3215 ◽  
Author(s):  
Pasquale Del Vecchio ◽  
Gioconda Mele ◽  
Valentina Ndou ◽  
Giustina Secundo
Keyword(s):  
Big Data ◽  
Open Innovation ◽  
Tourism Industry ◽  
Longitudinal Case Study ◽  
Huge Amount ◽  
Knowledge Assets ◽  
Social Big Data ◽  
Tourism Experience ◽  
Innovation Processes

This paper aims to contribute to the debate on Open Innovation in the age of Big Data by shedding new light on the role that social networks can play as enabling platforms for tourists’ involvement and sources for the creation and management of valuable knowledge assets. The huge amount of data generated on social media by tourists related to their travel experiences can be a valid source of open innovation. To achieve this aim, this paper presents evidence of a digital tourism experience, through a longitudinal case study of a destination in Apulia, a Southern European region. The findings of the study demonstrate how social Big Data could open up innovation processes that could be of support in defining sustainable tourism experiences in a destination.

Open Innovation in SMEs

2013 ◽  
pp. 160-174
Author(s):  
Hakikur Rahman
Keyword(s):  
Open Innovation ◽  
Small And Medium Enterprises ◽  
Technological Development ◽  
Innovation Research ◽  
Outer Periphery ◽  
Collaborative Innovation ◽  
Medium Enterprises ◽  
Successful Innovation ◽  
Corporate Business ◽  
Innovation Processes

Successful innovation is a key to business growth. In the realm of technological development, innovation processes have been transformed into various forms, like open innovation, crowdsourcing innovation, or collaborative innovation. This research would like to focus on open innovation processes to reach out to the common stakeholders in the entrepreneurship system through small and medium enterprises. It has been observed that to provide innovative services or products to the outer periphery of the customer chain, SMEs play an important role. Hence, focusing innovation for SMEs would lead to a newer dimension of innovation research for better business and economic growth. It could be applied to both ways in terms of value gain to the participants. This applies to all sorts of entrepreneurships, though often corporate business houses seem to be the most beneficiaries of innovation researches. This research will emphasize open innovation for SMEs at the outset by focusing transformation of innovation leading to a networked paradigm in spite of being in closed periphery, and try to provide some overview on innovation strategies, including various challenges.

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