Flow Experience among Information and Communication Technology Users

2008 ◽  
Vol 102 (1) ◽  
pp. 29-39 ◽  
Author(s):  
Alma M. Rodríguez-Sánchez ◽  
Wilmar B. Schaufeli ◽  
Marisa Salanova ◽  
Eva Cifre
Keyword(s):  
Public Administration ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Daily Life ◽  
Three Dimensional ◽  
Flow Experience ◽  
Information And Communication ◽  
Positive Experiences ◽  
Technology Users ◽  
Flow Experiences

The use of technologies is more common in daily life; working with technologies might be associated with positive experiences such as flow. However, there is little empirical research on flow experiences in technology settings. The main aim of this study was to confirm the three-dimensional construct of flow, i.e., absorption, enjoyment, and intrinsic interest, among 517 Information and Communication Technology users [234 students whose mean age was 23 yr. ( SD = 3.8)] from different areas of study, mainly Law, Public Administration, Chemistry, and Psychology, and 283 employees [whose mean age was 33 yr. ( SD = 7.8)] of 21 different companies from various sectors of production, namely, public administration, industrial production, and services. Analysis showed, as expected, flow is a three-dimensional psychological construct and invariant among samples of technology users. Practical and theoretical implications as well as further research are discussed.

Can Information and Communication Technology Help Reduce Corruption? How So and Why Not: Two Case Studies from South Asia

2004 ◽  
Vol 3 (3) ◽  
pp. 347-373 ◽  
Author(s):  
Rumel Mahmood
Keyword(s):  
Public Administration ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Andhra Pradesh ◽  
Government Reform ◽  
Government Information ◽  
The Past ◽  
Indian State ◽  
Information And Communication ◽  
Citizen Interactions

AbstractThe deployment of electronic governance over the past few years has enabled citizens to access government information and services with more ease and less cost. Unfortunately, the majority of governments embracing these technologies and making the citizen-government interaction easier to navigate are found primarily in the industrialized West. One exception is India, which is the focus of this paper. Beyond viewing electronic governance as a means of facilitating state-citizen interactions, I explore the linkages between electronic governance and corruption deterrence, and by doing so, fill in a crucial void in the current literature. After reviewing successful ICT-led government reform efforts in the West from public administration literature, a simple model is proposed to determine how these technologies may come to be utilized for reform. The model is then applied to the Indian state of Andhra Pradesh and the neighboring government of Bangladesh to test the salience of the variables, and to determine why the former may be more successful than the latter.

scholarly journals Information and Communication Technology (ICT) Governance Processes: A Case Study

Information ◽  
2020 ◽  
Vol 11 (10) ◽  
pp. 462
Author(s):  
Edna Dias Canedo ◽  
Ana Paula Morais do Vale ◽  
Rafael Leite Patrão ◽  
Leomar Camargo de Souza ◽  
Rogério Machado Gravina ◽  
...  
Keyword(s):  
Public Administration ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Planning Process ◽  
Maturity Level ◽  
Execution Monitoring ◽  
Information And Communication ◽  
Ict Service ◽  
Governance Processes

Information and Communication Technology (ICT) Governance is increasingly necessary and present in organizations aiming to improve the maturity of their ICT processes. This paper presents an analysis of the ICT Governance processes of a Brazilian Federal Public Administration agency. To assess the maturity of the ICT Governance processes, we surveyed and diagnosed the processes performed by the agency and organized a series of meetings/discussions to assist in the improvement and modeling of the processes related to the ICT Contract Planning process. As a result, we proposed improvements and identified the maturity level of the existing ICT processes, also assessing the awareness of employees of the General Coordination of Information Technology regarding these processes. Our findings reveal that the agency still needs to implement the following processes: (1) ICT People Management; (2) Business Process Modeling (Automated/to Automate); (3) Change Management; (4) Execution Monitoring of the ICT Projects and Services Portfolio; and (5) ICT Service Continuity Management. We also identified several artifacts that need to be implemented by the agency in different processes and collected survey participants’ suggestions about new processes to improve the maturity in ICT Governance.

scholarly journals E-State

2017 ◽  
Vol 4 (2) ◽  
pp. 56-76 ◽  
Author(s):  
Nnanyelugo McAnthony Aham-Anyanwu ◽  
Honglei Li
Keyword(s):  
Decision Making ◽  
Public Administration ◽  
Information And Communication Technology ◽  
Citizen Participation ◽  
Communication Technology ◽  
Political Ideologies ◽  
Information And Communication ◽  
Decision Making Processes ◽  
Conceptual Paper ◽  
Governmental Institutions

Information and Communication Technology (ICT) is known to facilitate governance and citizen participation in States' decision making processes. However, e-governance researchers have argued that beyond the current use of ICT to facilitate already existing means of governance lays the possibility of its use to fundamentally revolutionise public administration. There is the ideation and aspiration for ICT-based States (E-states) which exist without governments, and whose citizens can self-organise and self-govern without the need for institutions. This is a conceptual paper which discusses the viability and prospects of this aspiration. The study reviews literature in the areas of politics, public administration and Information Technology in the context of governance and public administration. This study ultimately argues that the possibility of establishing an E-state will be dependent on changing existing political ideologies and systems of governance to anarchism. As it is, ICT cannot be a substitute for governments and certain governmental institutions but can only help them.

Information and Communication Technology and Cultural Change

2012 ◽  
Vol 43 (4) ◽  
pp. 222-231 ◽  
Author(s):  
Nina Hansen ◽  
Tom Postmes ◽  
Nikita van der Vinne ◽  
Wendy van Thiel
Keyword(s):  
Cultural Values ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Cultural Change ◽  
Control Group ◽  
Self Construal ◽  
Information And Communication ◽  
The Impact ◽  
Ict For Development ◽  
Practical Implications

This paper studies whether and how information and communication technology (ICT) changes self-construal and cultural values in a developing country. Ethiopian children were given laptops in the context of an ICT for development scheme. We compared children who used laptops (n = 69) with a control group without laptops (n = 76) and a second control group of children whose laptop had broken down (n = 24). Results confirmed that after 1 year of laptop usage, the children’s self-concept had become more independent and children endorsed individualist values more strongly. Interestingly, the impact of laptop usage on cultural values was mediated by self-construal (moderated mediation). Importantly, modernization did not “crowd out” traditional culture: ICT usage was not associated with a reduction in traditional expressions (interdependent self-construal, collectivist values). Theoretical and practical implications are discussed.

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