scholarly journals Information and Communication Technology (ICT) Governance Processes: A Case Study

Information ◽  
2020 ◽  
Vol 11 (10) ◽  
pp. 462
Author(s):  
Edna Dias Canedo ◽  
Ana Paula Morais do Vale ◽  
Rafael Leite Patrão ◽  
Leomar Camargo de Souza ◽  
Rogério Machado Gravina ◽  
...  

Information and Communication Technology (ICT) Governance is increasingly necessary and present in organizations aiming to improve the maturity of their ICT processes. This paper presents an analysis of the ICT Governance processes of a Brazilian Federal Public Administration agency. To assess the maturity of the ICT Governance processes, we surveyed and diagnosed the processes performed by the agency and organized a series of meetings/discussions to assist in the improvement and modeling of the processes related to the ICT Contract Planning process. As a result, we proposed improvements and identified the maturity level of the existing ICT processes, also assessing the awareness of employees of the General Coordination of Information Technology regarding these processes. Our findings reveal that the agency still needs to implement the following processes: (1) ICT People Management; (2) Business Process Modeling (Automated/to Automate); (3) Change Management; (4) Execution Monitoring of the ICT Projects and Services Portfolio; and (5) ICT Service Continuity Management. We also identified several artifacts that need to be implemented by the agency in different processes and collected survey participants’ suggestions about new processes to improve the maturity in ICT Governance.

2020 ◽  
Vol 3 (2) ◽  
pp. 109-119
Author(s):  
Partono Partono

So far, in implementing school strategies, they tend not to utilize Information and Communication Technology (ICT), despite the availability of ICT resources available. Stages of strategic management are needed to generate the vision, mission, objectives, policy, program, budget, and procedures as well as control and evaluation process as an effort to utilize ICT to improve school quality. Based on the interpretation and the results of the study, it is concluded that schools have organized stages in strategic management that enable schools to have a quality profile. The impact of effective utilization of ICTs for schools is the achievement of effective school management, as per the National Education Standards, which is characterized by effective planning, implementation, control, and evaluation of school ICTs.The purpose of this study is to get a general description, describe, and reveal the Strategic Management of Information and Communication Technology Utilization to Improve the Quality of School Learning in Ciledug Al Musaddadiyah Vocational High School and Garut 1 Vocational High School, both on environmental analysis, strategic formulation, implementation and strategic evaluation. The research method used in this research is the case study method, because the problems studied occur in the place and situation of Ciledug Al Musaddadiyah Vocational School and Vocational High School 1 Garut. The use of case study models in this study is based on the consideration that to provide an overview of the strategic management activities of the use of ICTs carried out at vocational high schools with the ultimate goal of being able to improve the quality of school learning. Based on observations in the field of SMK 1 Garut and SMK Al Musaddadiyah Ciledug Garut is one of the public schools and private schools that have these advantages.


2018 ◽  
Vol 23 (2) ◽  
pp. 95-106
Author(s):  
Mahendra Sunt Servanda ◽  
Achmad Benny Mutiara

The use of information and communication technology in a company gives an important contribution for the achievement of business objectives. PT Perusahaan Gas Negara, especially in the Business Solutions and Services Operations (BSSO), plays a significant role in the utilization of information and communication technology assets to PT Perusahaan Gas Negara. It takes a good IT governance for BSSO to improve the efficiency and effectiveness of IT usage. Audit of IT governance maturity using COBIT 4.1. Maturity model level used to determine the maturity level of IT usage in the enterprise with a scale of 0 (non-existent) to 5 (optimized). This study focused on two domains namely Plan and Organise (PO) and Monitor and Evaluate (ME) model to measure the maturity level of IT maturity levels in PT Perusahaan Gas Negara. From this study, the results of the maturity level domain PO is 3.13 and ME is 2.98, it can be given the conclusion that the maturity level of IT governance at PT PGN is in level 3 (defined). At this level means that all the procedures in the company are standardized and documented, but the company is still not able to detect the deviations that have occurred.


2018 ◽  
Vol 8 (2) ◽  
pp. 151
Author(s):  
Vivi Pratiwi ◽  
Siswandari Siswandari ◽  
Djoko Santosa Th

This study aims to describe the use of MAKSI: Information and Communication Technology (ICT) based accounting multimedia in improving students' understanding on bank reconciliation material in Vocational High Schools (SMK). This research is a quantitative-descriptive research with case study method involving 40 students. Data collection techniques used are tests using essay tests, observations, and interviews. The result showed that the average understanding before using MAKSI is 52.18 with the less category, while after using MAKSI the average increases to 76.23 with good category. Before using MAKSI, 65% of students have less understanding, 27.5% have sufficient understanding, while 10% have good understanding. After using MAKSI, the percentage of the the students who have good understanding increases to 40%. In addition, there are 40% of students who have very good understanding. Those who have less understanding are only 7.5% while 12.5% of them have sufficient understanding. Thus, the use of MAKSI in learning in SMK can improve students' understanding.


2019 ◽  
Vol 1 (1) ◽  
pp. 10
Author(s):  
Hendrie Ardhiansyah ◽  
Nurhidayati Nurhidayati

Over the years, the rise of digital economy has confused countries in their efforts to tax foreign companies without physically presence within their jurisdiction. One of the potential tax revenues that have not been optimally digging comes from the digital sector. The digital economy sector has enormous potential along with the rapid development of information and communication technology, especially the internet. This digital economy market is dominated by internet-based services commonly called Over The Top (OTT) services and is filled with global content owned by foreign companies. This article argues the provisions of taxation for foreign OTT lending providers in England, Australia, India, and Japan. This research used a qualitative non-case study approach. This study outlines the strengths and weaknesses of each alternative.


2020 ◽  
Vol 6 (2) ◽  
pp. 367
Author(s):  
Kadek Ari Styawati ◽  
A.A.N. Eddy Supriyadinata Gorda

The rapid development of information and communication technology offers solutions in effective and efficient organizational management. The implementation of information technology becomes an important aspect in the competition in the digital arena. This study aims to examine in-depth about how the application of HRIS in STPBI. The research results showed that the implementation of HRIS at STPBI is used as a strategic activity in optimizing HR functions. The transformation and implementation of HRIS has several supporting and inhibiting factors. These supporting and inhibiting factors are combined in the development of HR in line with the theoretical and literary concepts used in this study. Through integrated work synergies in the field of staffing, transparency and availability of information is very helpful in decision making. The implementation of HRIS at STPBI is based on the paradigm of a balance between supporting factors and inhibiting factors.


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