scholarly journals Use of electronic resources by postgraduate students in University of Cape Coast

2019 ◽  
Vol 11 (2) ◽  
pp. 7-13
Author(s):  
Nana Yaa Kwafoa Paulina ◽  
Kwaku Anhwere Barfi ◽  
Emmanuel Manu Agyapong
Keyword(s):  
Electronic Resources ◽  
Cape Coast ◽  
Postgraduate Students

Innovation in the library: Adoption of smartphones in accessing electronic resources in a Ghanaian university

2020 ◽  
pp. 096100062094964 ◽  
Author(s):  
Patrick Adzobu ◽  
Stephen Okyere ◽  
George Tesilimi Banji
Keyword(s):  
Diffusion Of Innovation ◽  
Significant Influence ◽  
Quantitative Research ◽  
Research Approach ◽  
Electronic Resources ◽  
Cape Coast ◽  
Diffusion Of Innovation Theory ◽  
Postgraduate Students ◽  
Perceived Characteristics Of Innovation ◽  
The University

This paper examines the influence of innovation on the adoption of smartphones for accessing electronic resources in the library by postgraduate students at the University of Cape Coast, Ghana. The theoretical model that underpinned this study was the diffusion of innovation theory. Based on a quantitative research approach, a survey research design was used. Questionnaire was employed in the collection of data from 278 postgraduate students. The responses were coded, captured and analysed using IBM’s Statistical Package for the Social Sciences, version 22. The findings of the study show that postgraduate students’ gender and faculty influenced their adoption of smartphones for accessing e-resources at the University of Cape Coast. However, the age of the students did not have any significant influence on the adoption of smartphones. The findings further show that only two of the perceived characteristics of innovation, complexity and compatibility, had a significant influence on the adoption of smartphones among the postgraduate students.

scholarly journals Academics Perceptions of Electronic Resources at the University of Venda, South Africa

2021 ◽  
Vol 41 (6) ◽  
pp. 424-428
Author(s):  
Alugumi Samuel Ndou ◽  
Wanyenda Leonard Chilimo
Keyword(s):  
South Africa ◽  
Quantitative Research ◽  
Public Access ◽  
Research Approach ◽  
Plagiarism Detection ◽  
Electronic Resources ◽  
Federated Search ◽  
Postgraduate Students ◽  
The University ◽  
Structured Questionnaire

This study examined the perceptions of academic researchers regarding electronic resources (e-resources) provided by the library at the University of Venda (UNIVEN), South Africa. The quantitative research approach and survey research design were adopted to conduct the investigation. Data was collected using a self-administered structured questionnaire randomly distributed to 45 UNIVEN academics. The findings of this study revealed that although academics at UNIVEN find e-resources easy to use, believe the resources improve academic performance, and frequently encouraged postgraduate students to use them, the majority of them had plagiarism concerns and were only moderately satisfied with available e-resources at UNIVEN. This study recommends that the university library should train academics on plagiarism detection. In addition, the library should adopt innovative ways of improving e-resource services, such as providing an Online Public Access Catalogue (OPAC) with advanced and federated search capabilities.

scholarly journals Perception of Postgraduate Students on Customer Service at the School of Graduate Studies, University of Cape Coast

2019 ◽  
Vol VOLUME 8 (2019) ◽  
pp. 177-205
Author(s):  
Betty K. Addo-Nkrumah
Keyword(s):  
Customer Service ◽  
Survey Design ◽  
Sampling Technique ◽  
Cape Coast ◽  
Graduate Studies ◽  
Postgraduate Students ◽  
Staff Members ◽  
Development Section ◽  
Customer Care ◽  
Training Programmes

The aim of this study was to examine the quality of service provided by the School of Graduate Studies, University of Cape Coast to its students (customers). This study employed a descriptive survey design. A questionnaire designed by the researchers was used to obtain data from 400 postgraduate students (customers), using the stratified sampling technique. Data were presented and analyzed using descriptive statistics which included frequencies, percentages, means and standard deviation. The study found that staff members at the School of Graduate Studies, University of Cape Coast provide quality services to postgraduate students at different dimensions when they seek assistance. It was therefore recommended that the Directorate of Human Resource in collaboration with Training and Development Section of the University of Cape Coast should include aspect of customer care topics in the training programmes for all categories of staff in order to improve professionalism in tangibility dimension of service delivery.

Use of Electronic Resources by Postgraduate Students of Information Studies at the University of Zululand, South Africa

Mousaion ◽  
2021 ◽  
Vol 39 (2) ◽  
Author(s):  
Patros Dlamini ◽  
Mvelo Nature Msezane
Keyword(s):  
South Africa ◽  
Technology Acceptance ◽  
Electronic Resources ◽  
Postgraduate Students ◽  
Computer Laboratory ◽  
Quantitative And Qualitative Research ◽  
Acceptance Model ◽  
Effective Use ◽  
Marketing Methods ◽  
The University

The purpose of the study was to investigate the level of use of electronic resources (e-resources) by postgraduate students at the University of Zululand in South Africa. The theoretical basis of the study was informed by the Technology Acceptance Model proposed by Davis in 1989. The study adopted a post-positivist research paradigm to enable numerous perspectives by using both quantitative and qualitative research approaches. A total of 66 questionnaires were sent to postgraduate students and 46 (70%) were returned. In addition, interviews were conducted with eight information librarians and two e-resource librarians from the University of Zululand. The study revealed that the use of the library by postgraduate students at the University of Zululand was exceptionally high. In the same vein, the level of awareness about the availability of e-resources was high. Librarians and postgraduate students were able to identify the different types of e-resource available at the University of Zululand library. Electronic databases and electronic journals (e-journals) were highly used, but electronic books (e-books), electronic catalogues (e-catalogues), and CD-ROMs were rarely used. The marketing methods of e-resources include departmental and faculty conferences. The study unveiled a limited budget and inadequate functional computers as challenges that hinder the effective use of e-resources by postgraduate students. The study recommends that the management of the University of Zululand increase the budget for e-resources. The institution should also consider seeking funds to purchase additional computers and expanding the computer laboratory to accommodate a larger number of postgraduate students.

The management and the usage of electronic resources in academic libraries: A bi-directional relationship

2021 ◽  
pp. 026666692098360
Author(s):  
Winifred Bentil ◽  
Chern Li Liew ◽  
Brenda Chawner
Keyword(s):  
Academic Libraries ◽  
Mixed Methods Design ◽  
Electronic Resources ◽  
Holistic View ◽  
Postgraduate Students ◽  
Library Users ◽  
Usage Evaluation ◽  
Technological Developments ◽  
Recommendations For Practice ◽  
Extensive Body

Electronic resources (ERs) in academic libraries have become a global phenomenon due to technological developments, and these resources are changing the expectations of library users as well as the nature of the work of librarians. Although there is an extensive body of literature on the management and usage of ERs in academic institutions, few researchers have taken a holistic view by studying both concepts in a single study to reveal how they are related. Previous studies have investigated only the management or usage of ERs as separate concepts. This study investigates the management and usage of ERs in academic libraries in Ghana to explore the connection between the two concepts. The aim is to provide better recommendations for practice. This research applied a mixed methods design. Twenty-four library staff and three library consortium executives were interviewed. Faculty members and postgraduate students from four institutions were surveyed. Our findings show the various ways in which the management and usage of ERs have an influence on each other. These were mainly in the areas of selection, access provision, publicity, training, evaluation, and usage of ERs. The importance of appropriate and adequate resourcing, the marketing and demonstration of the value of ERs, training and usage evaluation are discussed.

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