Effects of Perceptions of Climate Change and Flood Risk on Coping Behavior: A Case Study of Taipei, Taiwan

Globalization and population growth have put great pressure on the environment over the last few decades, and climate change has increased associated negative effects. Researchers examine the interactions between human and the environment. Among them, the relationship between place attachment and pro-environmental behavior has attracted particular research attention. However, few studies have addressed the relationships among flood risk perceptions, place attachment, and climate change coping behavior in a densely populated urban area. This study examines the effects of perceptions of climate change and flood risk on coping behavioral intention, and determines whether place attachment plays a mediating or moderating role therein in Taipei, the flood-prone capital city of Taiwan. A total of 1208 questionnaires were collected. An analysis of the mediation effects based on a three-level regression model (Phase I) suggested that place attachment is not a mediator. Adjustment of the model and analysis of moderation effects using structural equation modeling (Phase II) suggested no moderation effect. In Phase III, the mediation effect was reexamined, with the replacement of dependent variables (adaptation/mitigation) with high-effort/low-effort coping behaviors, and one dimension of place attachment was replaced with four dimensions thereof (place dependence and place identity, place satisfaction, place affect, place social bonding). The results thus obtained reveal that the paths of place satisfaction exhibit significant mediating effects between attitudes and high-effort coping behavior. Some paths exhibit significant mediating effects between perceptions and low-effort coping behavior through place satisfaction. Another four paths exhibit partial significant mediating effects through place dependence and place identity and place social bonding. These results suggest that affective attachment of people to local places results in a behavioral tendency to protect or improve those places. The main contribution of this study is its support of meta-analyses of the effects of each dimension of place attachment to provide a better understanding of the effects of place attachment on flood risk perception and coping behavior.

Role of place satisfaction and residents’ ambassadorship behaviours (RAB) on place attachment to city and neighbourhood

Purpose This study aims to investigate how place satisfaction (SAT) and residents’ ambassadorship behaviour (RAB) are related to residents’ place attachment (PAtt). In addition, this relationship is examined at the city and the neighbourhood levels. Design/methodology/approach This study is based on a questionnaire survey of 1,160 residents from Khulna city in Bangladesh. This research model is tested using structural equation modelling. Findings The findings support the four-dimensional (place dependence, place social bonding, place identity and place affect) second-order construct of PAtt. It also highlights that RAB mediates the relationship between residents’ SAT and PAtt at the city and neighbourhood levels. Research limitations/implications Future research can investigate how RAB changes over time. In addition, the research model can be tested in multi-city and multi-country contexts. Practical implications The results from this study emphasise the need for urban planners to satisfactorily meet the needs of the residents to engender positive word-of-mouth, which can lead to greater PAtt. Originality/value This study contributes by improving the understanding of the way PAtt is influenced by SAT and RAB. Furthermore, it shows that this influence varies across city and neighbourhood levels.

How would you like your Turkish coffee? Tourist experiences of Turkish coffee houses in Istanbul

Purpose The purpose of this study is to examine and understand the experiences of tourists in the Turkish coffee houses in Istanbul, Turkey. Design/methodology/approach In this study, a qualitative case study method was used to analyze tourists’ comments with user-generated content technique by analyzing tourists’ comments. The data used in the study was collected through TripAdvisor, which is considered one of the most famous websites with tourist reviews and comments, between 20 May and 10 June 2020 from tourists’ reviews (n:219). Findings The findings show that Turkish coffee house experiences are heterogeneous based on the dimensions of coffee characteristics, place, satisfaction, recommendation and revisit intention, value/price and value-added experience. Moreover, value-added experience includes some sub-themes such as a memorable experience, authentic experience and culture learning experience. Originality/value There are some studies on Turkish coffee and Turkish coffee culture in the literature, but there have been no empirical studies investigating the Turkish coffee house experiences of tourists. For this reason, this study aims to examine and understand the experiences of tourists in Turkish coffee houses. Therefore, it is believed that this study will fill the current gap in the literature on tourists’ experiences of Turkish coffee houses.

The Impact of Self-Congruity and Evaluation of the Place on WOM: Perspectives of Tourism Destination Residents

Residents’ voluntary word-of-mouth (WOM), especially positive WOM, is scarcely investigated. Since different human–place relationship factors influence residents’ WOM, further understanding of how residents evaluate the place affects their voluntary behaviors is essential. Using PLS-based structural equation modeling, this study investigates the linkages between residents’ self-congruity, place satisfaction, engagement, expectations, and WOM. Results based on 313 residents of Ljubljana (Slovenia) and Pula (Croatia) suggest that (1) place satisfaction and place expectations only directly affect one-to-one positive WOM; (2) actual and ideal self-congruities affect place satisfaction, engagement, and expectations; (3) place engagement has a substantial direct impact on both one-to-many and many-to-many WOM; and that (4) actual and ideal social self-congruities have a direct influence on many-to-many WOM. In general, this study adds to the literature by detailing how different WOMs are motivated by various factors via different psychological mechanisms.

Customers of place: Exploring interregional migrant collectivities

Purpose – The aim of this research is to explore how and why different migrant groups see different values in places they move to. Understanding these values and also the conditions in which these values are shaped will help in targeting marketing effort. Design/methodology/approach – The hierarchical and K/means cluster analyses were instrumental in identifying different migrant clusters. Planned contrasts were employed to compare related pairs of clusters. The logistic regression analysis identified several determinants of cluster membership likelihood. Findings – Four different internal migrant clusters are identified in the Hawke's Bay region of New Zealand. These are Material Success Seekers, Community/Environment Folks, Apathetics, and All/rounders. The former two express a fragmentalist lifestyle. Material Success Seekers emphasise regional business opportunities while being indifferent to social and natural resources. In contrast, Community/Environment Folks emphasise social and natural resources while maintaining indifference to business opportunities. In turn, the latter two clusters make up a holistic lifestyle: All/rounders consider all three major characteristics of the region to be important while apathetics totally deemphasise these characteristics. The planned contrasts show that demographics are instrumental in predicting differences between related clusters but not helpful in distinguishing the identified lifestyles. Research limitations/implications – The limitation of this investigation is that the important constructs used to cluster migrants are not well calibrated, although the reliability scores appear to be satisfactory. Moreover, the use of four/point importance scales does not allow attaining a greater level of construct sensitivity. The research method is unique in a sense that the cluster analysis and the planned contrasts are applied to examine contrasting values of migrant collectivities. Practical implications – A number of specific practical challenges need to be resolved by the regional decision makers in order to enhance place satisfaction by internal migrant collectivities. First, the regional and city councils will need to tailor different services, facilities, and public spaces to appeal to different requirements of migrant clusters. Second, the region's settlement support agency should provide migrants with relevant, focused, and differentiated information about available services and resources to suit their various life goals, aspirations, and values. Originality/value – This investigation tackles the problem of lacking theoretical and empirical research foundation on internal migration as a marketing phenomenon. Moreover, it is unique in its approach of conceptualising migrant segments as cultural phenomena, that is, interdependent collectivities that form on the basis of contrasting values. © 2010, Emerald Group Publishing Limited

Customers of place: Exploring interregional migrant collectivities

Purpose – The aim of this research is to explore how and why different migrant groups see different values in places they move to. Understanding these values and also the conditions in which these values are shaped will help in targeting marketing effort. Design/methodology/approach – The hierarchical and K/means cluster analyses were instrumental in identifying different migrant clusters. Planned contrasts were employed to compare related pairs of clusters. The logistic regression analysis identified several determinants of cluster membership likelihood. Findings – Four different internal migrant clusters are identified in the Hawke's Bay region of New Zealand. These are Material Success Seekers, Community/Environment Folks, Apathetics, and All/rounders. The former two express a fragmentalist lifestyle. Material Success Seekers emphasise regional business opportunities while being indifferent to social and natural resources. In contrast, Community/Environment Folks emphasise social and natural resources while maintaining indifference to business opportunities. In turn, the latter two clusters make up a holistic lifestyle: All/rounders consider all three major characteristics of the region to be important while apathetics totally deemphasise these characteristics. The planned contrasts show that demographics are instrumental in predicting differences between related clusters but not helpful in distinguishing the identified lifestyles. Research limitations/implications – The limitation of this investigation is that the important constructs used to cluster migrants are not well calibrated, although the reliability scores appear to be satisfactory. Moreover, the use of four/point importance scales does not allow attaining a greater level of construct sensitivity. The research method is unique in a sense that the cluster analysis and the planned contrasts are applied to examine contrasting values of migrant collectivities. Practical implications – A number of specific practical challenges need to be resolved by the regional decision makers in order to enhance place satisfaction by internal migrant collectivities. First, the regional and city councils will need to tailor different services, facilities, and public spaces to appeal to different requirements of migrant clusters. Second, the region's settlement support agency should provide migrants with relevant, focused, and differentiated information about available services and resources to suit their various life goals, aspirations, and values. Originality/value – This investigation tackles the problem of lacking theoretical and empirical research foundation on internal migration as a marketing phenomenon. Moreover, it is unique in its approach of conceptualising migrant segments as cultural phenomena, that is, interdependent collectivities that form on the basis of contrasting values. © 2010, Emerald Group Publishing Limited