Crisis management practices in the hospitality and gambling industry during COVID-19

PurposeThe purpose of this paper is to examine crisis management practices among gambling-related hospitality business stakeholders (GBSs) during the coronavirus disease 2019 (COVID-19) pandemic.Design/methodology/approachAn online survey was administered to a sample of GBSs resulting in 64 completed surveys. The survey explored the COVID-19 crisis using a three-phase framework: preparedness (prior experience and response plans), response (level of importance and use of crisis practices) and future (confidence in recovery, beliefs about consumer behavior and new strategies). Independent-samples t-tests were conducted to investigate the influence of preparedness variables on crisis management capabilities. Importance-Performance Analysis was used to evaluate GBSs' crisis management capabilities and identify where performance might be improved. Factor analyses were employed to explore groupings of response practices as well as future strategies.FindingsPrior experience had a significant impact on GBSs' crisis management. IPA indicated gaps between the importance GBSs assign to response practices and their corresponding level of use, specifically for those related to marketing and government. Factor analysis revealed response practices did not group according to the questionnaire's four themes, instead, three themes of marketing, efficiency and expenses were revealed. Prevention and hygiene emerged as dominant themes with respect to future strategies.Originality/valueThis is a timely study that investigates crisis management among GBSs during the COVID-19 pandemic. It provides important methodological contributions as well as valuable practical considerations for gambling-related hospitality businesses.

Peran Pemerintah Desa dalam Pengelolaan Sampah Perspektif Peraturan Daerah Nomor 2 Tahun 2015 Tentang Pengelolaan Sampah

The purpose of this study was to determine the role of the Sepuk Tanjung Village Government in waste management, and to determine the inhibiting factors for implementing the government's role. When the amount of waste increases, it will cause problems that can endanger humans, both health and the environment. Therefore, it is important to involve the village government as the government that is closest to the people. This research method uses empirical research methods with a statutory approach, to obtain data, researchers conducted observations and interviews with the village government and the community using purposive sampling. The results of the study reveal that the role of the village government is in accordance with Article 11 of Regional Regulation Number 2 of 2015 concerning Waste Management. As for the inhibiting factors, namely, the community factor, the infrastructure factor and the village government factor.

Competitiveness Analysis of the Konya Footwear Cluster

Since the beginning of 1980's advancements in studies on competitiveness and clustering in global scale have also affected the manufacturing sector in Turkey at the beginning of 2000's. In several debates, it has been strongly emphasized that measurement of both competitiveness and clustering in regional level is a necessity for analyze and implementation processes. This study aims to investigate clustering tendency of footwear manufacturers and to analyze competition power of firms in Konya province in Turkey. For this purpose, footwear industry in the province is analyzed by Porter’s Diamond Model. In addition to Porter’s Model, effect of government factor was included in the analysis. Furthermore, a SWOT analyze was performed through workshops with manufacturers. In regard to competitiveness analysis of footwear industry in Konya, it is shown that the industry has an intermediate competition power. According to analysis, physical conditions of the industry is favorable in context of factor requirements, while lack of human resources is seen as a serious problem in labor-intensive sectors. Also, knowledge spillovers depending upon density and availability in conventional relationships are regarded as an important advantage.