Penerapan knowledge sharing dengan media Portal Binus di Bina Nusantara University

With the development of information technology, document management is now done digitally and paperless. Document management is also carried out as an implementation of knowledge sharing activities in an organization. Document management as a part of knowledge sharing activities is one of which is carried out by Bina Nusantara University (Binus). This article is compiled to find out how document management is an implementation of knowledge sharing in the Binus University environment. The method used is descriptive method of conducting interviews and literature review. From the research conducted, Binus University developed the Binus portal as a forum for employees to carry out knowledge sharing activities as well as manage documents in the organization. The managed documents include institutional documents such as organizational structure documents, business processes, duties and functions of each directorate, training materials, references in carrying out assignments, sharing expertise, case studies, case-based reasoning, as well as documents in the form of ideas, innovations, and opinions written in popular form by employees at Binus.

Hubungan kualitas Website UPI Central Library dengan kepuasan pengguna

The times and the role of information technology require libraries to innovate, one of the innovations made by libraries is a website. Website quality is currently a strategic issue that is used in communication and interaction with users. This research is intended to know quality of UPI Central Library Website relation with user satisfaction, especially bachelor students of Indonesia University of Education in the main campus of Bumi Siliwangi. One method of measuring the quality of a website can be done by using WebQual. This study uses the WebQual 4.0 method as the basis for measuring the quality of the web proposed by Barnes & Vidgen which consists of of usability, information quality, and service interaction quality. Meanwhile in order to measure user satisfaction uses the theory of importance-performance analysis by Martilla and James which consist of importance and performance. The method is use is Quantitative Method with correlational treatment Pearson Product Moment which is intended to treat causality between X and Y variables. The collecting data technique used questionnaires, interviews and literature studies. Sampling was conducted by simple random sampling technique using a population of 27,172 students and respondents as many as 394 students. The results of this study indicate that the web quality of the UPI Central Library on user satisfaction has a significant relationship, which means that the higher the quality of the web, the higher the satisfaction received.