Significance and Structure of International Risk and Crisis Communication Research

2016 ◽  
pp. 1-10 ◽  
Author(s):  
Andreas Schwarz ◽  
Matthew W. Seeger ◽  
Claudia Auer
Keyword(s):  
Crisis Communication ◽  
Communication Research

scholarly journals When Crises Change the Game: Establishing a Typology of Sports-Related Crises

2020 ◽  
Vol 3 (1) ◽  
pp. 49-70
Author(s):  
Natalie Brown-Devlin ◽  
Kenon Brown
Keyword(s):  
College Students ◽  
Content Analysis ◽  
Crisis Communication ◽  
Qualitative Content Analysis ◽  
Communication Research ◽  
Analysis Study ◽  
Comprehensive List

In order to properly evaluate crises that occur in sports, scholars have previously called for a sports-specific crisis communication typology (Wilson, Stavros, & Westberg, 2010). Two studies were conducted to develop the resulting typology. Study 1 utilized a questionnaire to obtain a comprehensive list of sports-related crises that were later grouped into twelve crisis types and three unique clusters through the use of qualitative content analysis. Study 2 utilized a questionnaire completed by 282 college students to determine the levels of crisis responsibility attributed to each cluster of crises. The resulting typology provides the necessary foundation for crisis communication research that uses sports as a context by evaluating the level of organizational blame that exists when a crisis occurs.

scholarly journals Editor’s Essay: Moving beyond Western Corporate Perspectives: On the Need to Increase the Diversity of Risk and Crisis Communication Research

2021 ◽  
Vol 4 ◽  
pp. 165-176
Author(s):  
Audra Diers-Lawson ◽  
Florian Meißner
Keyword(s):  
Risk Communication ◽  
Crisis Communication ◽  
Cross Cultural ◽  
Global Environment ◽  
Communication Research ◽  
Significant Growth ◽  
The Past ◽  
Organizational Crises ◽  
The U.S ◽  
Blind Spots

The field of crisis and risk communication research has experienced significant growth and increasing institutionalization in the past decades. However, there are still geographic and perspective blind spots. Up to date, by far the most research focuses on the U.S.; non-Western perspectives remain marginal. Moreover, the focus on organizational crises still clearly dominates. We therefore call for more research better reflecting the global environment and diverse crisis and risk contexts in which our field can make contributions. This argument is supported by the current pandemic mandating cross-cultural and multi-perspective approaches.

scholarly journals Editor’s Essay: The Multi-Disciplinary and Diverse Field of Crisis and Risk Communication Research

2021 ◽  
Vol 4 (3) ◽  
pp. 439-450
Author(s):  
Audra Diers-Lawson ◽  
Florian Meissner
Keyword(s):  
Public Health ◽  
Public Relations ◽  
Risk Communication ◽  
Political Science ◽  
Public Interest ◽  
Crisis Communication ◽  
Communication Research ◽  
The Public ◽  
Diverse Field ◽  
Common Perception

The field of crisis and risk communication research has always been multidisciplinary bringing together researchers from many fields like business, public relations, political science, sociology, psychology, journalism, tourism, and public health. However, there is often a common perception outside the fields of crisis communication that is a corporate discipline focused mostly on helping organizations manage their reputations. As the pieces in this issue demonstrate, our field serves the public interest in many ways and is a growing global field of study.

scholarly journals Applying Social Media in Crisis Communication: A Quantitative Review of Social Media-Related Crisis Communication Research from 2009 to 2017

2017 ◽  
Vol 1 (1) ◽  
pp. 29-37
Author(s):  
Yuan Wang ◽  
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Crisis Communication ◽  
Theoretical Models ◽  
Research Trend ◽  
Future Research ◽  
Communication Research ◽  
The Social ◽  
Social Media Platforms ◽  
Future Research Directions

Social media has drawn growing attention from crisis communication researchers. The purpose of this study was to provide an overview of the current paradigm of research on social media and crisis communication, to identify the research gaps, and to help scholars understand future research directions in this area. The current study examined the trends and patterns of social media-related crisis communication research published in 11 communication and public relations journals from 2009 to 2017. More specifically, it focused on the trends and characteristics of research topics, theories and theoretical models, crisis types, social media platforms, sample types, and research methods. This study found that public relations-focused journals published most of the social media-related crisis communication articles. Most studies adopted theories or theoretical models and examined the role of social media in crisis communication, which focused on product tampering and general crisis. Additionally, a considerable number of studies employed content analysis techniques that used social media content as the sample. This study discussed the trends of social media-related crisis communication research and the directions for future research. Keywords: Crisis communication, social media, research trend, public relations, communication.

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