Change leadership: case study of a global energy company

2009 ◽  
Vol 18 (1-2) ◽  
pp. 45-58 ◽  
Author(s):  
Malcolm Higgs ◽  
Deborah Rowland
2018 ◽  
Vol 23 (2) ◽  
pp. 212-225 ◽  
Author(s):  
Elizabeth Carlson

Purpose Post-crisis renewal discourse (Ulmer et al., 2007) is one form of communication that stakeholders may use as they attempt to organize for resilience. The purpose of this paper propose extending Discourse of Renewal Theory to explain how it could enact a different kind of resilience than scholars typically consider. Organizational resilience strategies often focus on the recovery or prevention stages of crisis management. Under conditions of persistent threat, it would be more productive for renewal discourse to emphasize greater preparedness. Design/methodology/approach To illustrate the need for this kind of theorizing, the author analyzes a case study that follows the public relations efforts of Canadian energy company Enbridge, Inc., in the aftermath of the 2010 Kalamazoo River oil spill. Findings By the criteria of Discourse of Renewal Theory, Enbridge attempted a renewal strategy, but it failed. By other criteria, however, it succeeded: it created the opportunity for richer dialogue among stakeholders about their interdependence and their competing interests. Originality/value By considering how elements of the resilience process may vary, this paper offers resources for more nuanced theory-building and theory-testing related to organizational and system-level resilience.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  

Purpose The study of an energy company in the US was intended to explore how employees’ emotions after downsizing impacted their learning following the downsizing event. Design/methodology/approach The authors elected to study an energy company based in Oklahoma City that had experienced several downsizings over the previous 10 years. More recently, there had been a major restructuring on departments as a result of the downsizing. At the time of the study there were 400 employees. They carried out 30-60 minute semi-structured interviews with nine volunteers, all affected by layoffs. Five were impacted by the loss of a supervisor and all had faced the loss of a co-worker. Findings Three main themes emerged – firstly “resilience”, where they focused on getting back to work, secondly “loyalty”, where most participants spoke about their new-found appreciation for their job and willingness to help colleagues, and finally “moral support” in which they spoke about how the experience strengthened relationships with colleagues, and they came to rely on each other. Originality/value The authors said their study pointed the way forward for organizations that wanted to understand the emotional impact of downsizing, and its effect on learning. They suggested some practical methods to enhance empathy and rebuild relationships.


Author(s):  
Sheila K. McGinnis ◽  
Carla Wiggins ◽  
Kenneth Trimmer ◽  
Lela Pumphrey

This case study illustrates how the leaders of a small, rural hospital were able to successfully introduce and institutionalize a strategic change in information technologies. Our work briefly reviews strategic change leadership and common theories of innovation and governance. We then present a case study investigating how a hospital’s top management team used managerial discretion to create and institutionalize a strategic information technology (IT) innovation.


2019 ◽  
Vol 26 (1) ◽  
pp. 69-86
Author(s):  
Sungtae Ku ◽  
Changeun Kim

Purpose The purpose of this paper is to develop a model that can measure the equipment maintenance performance of the energy company K-company. Design/methodology/approach The case study method was adopted for the investigation of maintenance performance indicators (MPIs). The development of a model for measuring maintenance performance suggested new ways to apply the methodologies of existing papers to evaluate the level of maintenance. Findings Maintenance indicators, which are managed differently for each plant, were assessed for their performance relevance, applicability and data reliability and then standardized into five key MPIs. The MPI model, which enables comprehensive and quantitative measurement of maintenance performance using the five selected MPIs, was presented, and the criteria for assessing the maintenance level were presented in five stages. Practical implications The authors selected MPIs that match the characteristics of the company and proposed a model that can comprehensively and quantitatively evaluate maintenance performance. The model also standardizes maintenance indicators that are individually managed and provides a basis for comparing and indexing the level of maintenance indicators at each plant. Originality/value The criterion for selecting the key MPIs considering the characteristics of the company and a model that can comprehensively and quantitatively evaluate maintenance performance were presented. In addition, a standard for evaluating the level of maintenance at the global level of maintenance management was suggested.


Climate Law ◽  
2011 ◽  
Vol 2 (2) ◽  
pp. 219-250 ◽  
Author(s):  
Stefania Munaretto ◽  
Judith E. M. Klostermann

In this study we assess the adaptive capacity of relevant institutions for ecosystems and environmental management in two complex systems: the Dutch Wadden Sea and the Venice Lagoon. A new tool called the Adaptive Capacity Wheel (ACW) is used to diagnose strengths and weaknesses in the institutional systems in these two areas. An overview of both strengths and weaknesses leads to a better understanding of the system of governance and enhances the discussion of how it can be improved. The ACW identifies six dimensions that are relevant for the adaptive capacity of a society, according to the literature on climate adaptation and governance. They are variety, learning capacity, room for autonomous change, leadership, availability of resources, and fair governance. Then, we compare the two cases drawing attention to the physical and institutional similarities and differences that could explain the level of adaptive capacity we found. In this study, the physical and economic characteristics of the two regions proved to be quite similar, while the institutional system was very different. These two different governance systems, however, lead to a similarly low level of adaptive capacity. In theWadden, decision processes are slowed down because of a lack of authority and leadership. On the dimension of learning, the Wadden case scores positively. In Venice, lack of cooperation and accountability limit learning. Venice scores well on the autonomous ability to change. We conclude that in both cases there is a lot to be improved and that the two regions can learn from each other. Venice could, for example, improve learning with structures similar to those in theWadden, such as theWadden Academy. TheWadden area could learn from Venice about how to inform the larger public on potential flooding.


Organization ◽  
2020 ◽  
pp. 135050842097047
Author(s):  
Kasper Trolle Elmholdt ◽  
Claus Elmholdt ◽  
Lars Haahr

Existing perspectives on normative and aspirational control have undertheorised how digital technologies such as digital self-tracking might alter what kinds of control is possible in the workplace. This article remedies this lack by studying the affordances of digital self-tracking in the workplace. Empirically, we draw on a case study of digital sleeptracking in relation to a well-being initiative in a private energy company, Encorp. Our analysis reveals how digital self-tracking affords body visibility and remote management but also creates affordance opacity and an ambiguous space of autonomy and control. We theorise how digital self-tracking in the workplace both enables new forms of aspirational control, and creates ambiguity and new limits to control. We conclude by discussing challenges and opportunities for future research on digital self-tracking in the workplace.


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