Shift of Paradigm in Quality Assurance in Germany: More Autonomy but Multiple Quality Assessment?

Author(s):  
Angelika Schade
2020 ◽  
Vol 13 (2) ◽  
pp. 110
Author(s):  
Elya Riska Dwi Wahyuni ◽  
Rina Rakhmawati

Tulisan ini bertujuan mendeskripsikan hasil penelitian mengenai dampak dari proses monitoring dan audit internal pada unit pengelola dokumen aset di Kantor Pusat PT Kereta Api Indonesia (Persero) terhadap kualitas pengelolaan dokumen asetnya. Proses evaluasi yang dilakukan oleh unit pengelola dokumen aset tersebut berupa monitoring kinerja dan audit internal. Kerja audit internal dilakukan oleh unit Quality Assessment Kantor Pusat PT Kereta Api Indonesia (Persero). Data yang digunakan terdiri dari data primer dan data sekunder. Data diperoleh melalui teknik observasi non-partisipasi, wawancara campuran, dan kajian pustaka. Data diolah menggunakan teknik triangulasi data. Hasil penelitian menunjukkan bahwa unit pengelola dokumen di Kantor Pusat PT Kereta Api Indonesia (Persero) telah rutin melaksanakan monitoring kinerja karyawan yang mengelola dokumen aset. Selain itu, unit Quality Assurance melakukan audit internal setiap setahun sekali sebagai tindak lanjut dari kegiatan monitoring. Audit dilakukan untuk menjamin objektivitas, kualitas, dan profesionalitas penerapan ISO 9001: 2015 tentang Sistem Manajemen Mutu. Dampak positif dari kegiatan monitoring dan audit internal adalah pembenahan berkelanjutan dan tersistem atas model pengelolaan dokumen aset yang tepat, efektif, dan efisien sehingga unit pengelola dokumen memperoleh tingkat kepuasan pengguna dokumen yang terus meningkat setiap tahun.


Author(s):  
Gilbert Ahamer

This chapter deals with quality assessment for interdisciplinary university curricula. As a case study, it analyses the recently established “Global Studies” (GS) developmental curriculum at Graz University, Austria. After reviewing literature on concepts of quality for curricula, key concepts for multi-disciplinarity, inter-disciplinarity, and trans-disciplinarity, approaches for their monitoring, and necessary ingredients for multi-paradigmatic inputs, processes, and outputs, this chapter applies these criteria to the ethically and globalization-oriented curriculum Global Studies at Graz University, Austria. A practical set of criteria assessing quality in curricula and in courses is identified, a list of assessment exercises that have been performed so far is provided, and assessment of academic performance and suggestions for future improvements are given. Recommendations focus on the implementation of inter-paradigmatic mutual understanding and include setting up a regular, peer-oriented discourse among all stakeholders and founders of the curriculum and the inclusion of expertise into the curricula commission. All such concrete measures shall underpin the key capability of inter-paradigmatic studies, namely to see complex phenomena as perceived by other stakeholders, friend or foe.


Author(s):  
Michael D. Palmer ◽  
Shila Seaton

This chapter examines the roles of biosafety and quality assurance (with emphasis on the importance of external quality assessment) and demonstrates their importance in a clinical mycology laboratory setting. Their practice and combination are required to ensure the provision of precise and accurate analyses in a safety-focused environment to support optimal patient care.


Target ◽  
2018 ◽  
Vol 30 (2) ◽  
pp. 310-331 ◽  
Author(s):  
Christopher D. Mellinger

Abstract Editing and revision are regularly incorporated into professional translation projects as a means of quality assurance. Underlying the decision to include these tasks in translation workflows lay implicit assumptions about what constitutes quality. This article examines how quality is operationalized with respect to editing and revision and considers these assumptions. The case is made for incorporating revision into translation quality assessment models and employs the concepts of adequacy, distributed cognition, and salience – and their treatment in the research on cognitive translation processes, post-editing, and translation technology – in order to re-think translation quality.


2014 ◽  
Vol 32 (30_suppl) ◽  
pp. 97-97
Author(s):  
Patricia A. Hurley ◽  
Renee Yvonne Smith ◽  
Nicholas J. Robert

97 Background: In 2008, ASCO published a statement to identify minimum standards and exemplary attributes of clinical trial sites. Recommendations were made to assist with the development and implementation of high-quality research programs. Based on feedback from an ASCO needs assessment survey, ASCO’s Community Research Forum (CRF) sought to develop a tool to help community-based research sites exceed the minimum standards of conducting clinical research, and to identify important components for an internal quality assurance program. Methods: A tool was developed to incorporate elements of ASCO publications on minimal standards and exemplary attributes of research sites. The tool was designed to assist community-based research sites with the development and implementation of an internal quality assurance program. A checklist was also developed to help sites easily conduct an assessment of their program. Community-based researchers provided feedback on the tool’s content and utilization. Feedback was incorporated and the tool was released for widespread use in March 2014. Results: The tool was very well received by reviewers. All reviewers indicated that the level of detail of the tool was sufficient; 94% indicated that it presented realistic expectations, in terms of resources required to implement; and 81% indicated that it would be valuable for conducting a quality assessment of their research program. As of July 2014, the tool was downloaded by over 150 practices from 8 different countries and early feedback continued to be favorable, particularly from small and/or new research programs. Conclusions: Many community-based research programs do not have the resources to support an effective quality assurance program and rely heavily on external audits. The ASCO Research Program Quality Assessment Tool provides self-directed continual process improvement to help community-based research sites create an internal quality assurance program and exceed minimum standards of conducting clinical research. The CRF will learn more from users of the tool about the quality of research programs and processes, and key quality metrics. The tool is available for download at www.asco.org/communityresearchforum.


2014 ◽  
Vol 22 (3) ◽  
pp. 255-272 ◽  
Author(s):  
Amélia Veiga ◽  
Maria João Rosa ◽  
Sónia Cardoso ◽  
Alberto Amaral

Purpose – The purpose of this article is to discuss Portuguese academics’ views on quality assessment and the elements that are important for a better understanding of what ascribes meaning to “quality cultures” in Portuguese higher education. Design/methodology/approach – The discussion was based on the results of a survey run in 2010 among Portuguese academics on quality assessment objectives and purposes. Descriptive statistics was used to investigate academics’ support to what quality assessment was supposed to guarantee (its purposes) and which should be its objectives. Furthermore, a factorial analysis using Promax rotation (oblique) was performed to investigate if the different purposes could be grouped according to the different areas they address in terms of quality assessment, helping to uncover a rationale that could explain the answers obtained. Theoretically, the results have been analysed in the light of the “quality culture” concept. Findings – Perceptions of Portuguese academics that support internal processes of quality assurance correspond either to the responsive quality culture or the regenerative quality culture. The viable form of ideal cultures is analytically limited, and the perceptions gathered encourage “quality cultures” biased by stronger group control. Originality/value – The paper offers new insights into academics’ perceptions on quality assessment, a theme that so far has been relatively absent from higher education quality assurance studies. Furthermore, the results obtained could be useful to policymakers and quality assurance agencies when setting up evaluation and accreditation systems capable of balancing improvement associated with the group dimension and accountability coupled with the grid dimension.


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