Success Factors in M&As of Knowledge-Intensive Firms in Brazil: Evidence from Consulting Engineering Companies

2019 ◽  
pp. 161-187
Author(s):  
Karla Motta Kiffer de Moraes ◽  
Luiz F. Autran M. Gomes
Keyword(s):  
Success Factors ◽  
Knowledge Intensive ◽  
Consulting Engineering

Beyond Knowledge Management

2011 ◽  
pp. 396-411
Author(s):  
Audrey Grace ◽  
Tom Butler
Keyword(s):  
Knowledge Management ◽  
Knowledge Economy ◽  
Success Factors ◽  
Learning Management Systems ◽  
Management Approach ◽  
Approach To Learning ◽  
Key Success Factors ◽  
World Class ◽  
Knowledge Intensive Organizations ◽  
Knowledge Intensive

In the knowledge economy, a firm’s intellectual capital represents the only sustainable source of competitive advantage; accordingly, the ability to learn, and to manage the learning process are key success factors for firms. The knowledge management approach to learning in organizations has achieved limited success, primarily because it has focused on knowledge as a resource rather than on learning as a people process. Many world-class organizations, such as Procter & Gamble, Cisco Systems and Deloitte Consulting, are now employing a new breed of systems known as Learning Management Systems (LMS) to foster and manage learning within their organizations1. This article reports on the deployment of an LMS by a major US multinational, CEM Corporation, and proposes a framework for understanding learning in organizations, which highlights the roles that LMS can play in today’s knowledge-intensive organizations.

ISO-9001 implementation and critical success factors of the Jordanian consulting engineering firms

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rateb Sweis ◽  
Nasser AL-Huthaifi ◽  
Afnan Alawneh ◽  
Wassim Albalkhy ◽  
Taghrid Suifan ◽  
...  
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Iso 9001 ◽  
Content Type ◽  
Critical Success ◽  
The Usa ◽  
Engineering Firms ◽  
High Level ◽  
Consulting Engineering

PurposeThis paper aims at studying the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness affect the success of the construction projects. Moreover, the paper seeks to identify the Critical Success Factors (CSFs) that directly influence the ISO 9001 effectiveness in Jordanian consulting engineering firms.Design/methodology/approachA questionnaire was constructed and distributed to a sample of 125 employees from six ISO 9001-consulting firms. After collecting the data, exploratory factor analysis was utilized to validate the latent constructs (CSFs, ISO 9001 Effectiveness, and Firm Performance).FindingsThe findings suggest that firms experience a high level of ISO 9001 effectiveness. Moreover, among the five identified CSFs; employee attributes, external environmental pressure and quality system attribute had a significant impact on the ISO 9001 effectiveness, while internal motivation and firm attributes were insignificant.Originality/valueThe significance of this study lies in exploring such topic in the developing countries, since most of current studies were focused on developed contexts such as the USA and UK. Therefore, this research acts as a response to calls in the current literature regarding considering different industries and contexts.

Determinants of Co-Workers' Innovative Behaviour: An Investigation into Knowledge Intensive Services

2003 ◽  
Vol 07 (02) ◽  
pp. 189-212 ◽  
Author(s):  
Jeroen P. J. de Jong ◽  
Ron Kemp
Keyword(s):  
Success Factors ◽  
Positive Impact ◽  
Service Industries ◽  
Incremental Innovation ◽  
Service Development ◽  
Service Firms ◽  
New Service Development ◽  
Innovative Behaviour ◽  
Knowledge Intensive

Innovation researchers increasingly pay attention to service industries, resulting in a large amount of literature on success factors in new service development. However, the role of individual co-workers in innovation is still underexposed. This paper investigated the drivers of innovative behaviour of individual co-workers, which is considered to be a major determinant of incremental innovation. From the literature seven constructs were derived that are often discussed as drivers of innovation, but have not been tested as determinants of individual co-workers' innovative behaviour. Survey data were collected from 360 persons working in knowledge-intensive service firms. Based on a regression analysis, it appeared that perceptions of job challenge, autonomy, strategic attention and external contacts are positively related to innovative behaviour of individual co-workers. Also, operating in a market where firms compete on differentiation had a positive impact. On the other hand, a firm climate supportive to innovation and a high variation in demand did not affect innovative behaviour in a direct manner.

Leveraging Knowledge Management for Value Creation in Service-Oriented Organisations of Namibia

2018 ◽  
pp. 145-167 ◽  
Author(s):  
Isaac Okoth Randa
Keyword(s):  
Knowledge Management ◽  
Success Factors ◽  
Management Strategies ◽  
Core Competency ◽  
Highly Educated ◽  
Critical Success ◽  
Cheap Labour ◽  
Service Oriented ◽  
Knowledge Intensive ◽  
Fierce Competition

Firms create value as a basis for their sustainability in two ways: physical transformation of inputs into high value outputs or arbitrage. This involves either cross-place arbitrage which is trade or cross-time arbitrage which is speculation. Modern economies driven by globalisation and fierce competition in which competitiveness is no longer determined by the possession of scarce capital and abundance of cheap labour but the utilisation of knowledge asset which improves with usage. In that context, knowledge-intensive services organisations stand to thrive and prosper testimony of the structural shifts in the sectoral contributions to GDP of many countries. Through conceptual analysis of documents, articles and reports, this paper suggests that emerging economies with abundant highly educated and skilled manpower coupled with natural resources endowment can leverage knowledge management as a core competency to catapult their services industry. This goal requires an understanding of critical success factors that drive successful organisational knowledge management strategies.

Shared Healthcare in a Regional E-Health Network

2011 ◽  
pp. 383-397
Author(s):  
Kari Harno
Keyword(s):  
Information Exchange ◽  
Success Factors ◽  
Healthcare Delivery ◽  
Building Blocks ◽  
Lessons Learned ◽  
Public Healthcare ◽  
Hospital District ◽  
Health Network ◽  
Critical Success ◽  
Knowledge Intensive

Healthcare information exchange is transforming the practice and structure of healthcare delivery. This chapter introduces the building of a regional e-health network between public healthcare providers as well as the necessary legal foundation and governance for this successful deployment in a Finnish Hospital District. An overview is presented of prerequisite building blocks, such as policies supporting the knowledge-intensive e-health services and the creation of a partnership between shareholders enabling regional e-health delivery. The roadmap to a national e-health network is paved on the premises of these experiences and lessons learned are transferred to described concepts when migrating to a national e-health network. Understanding these principles and critical success factors (i.e., the role of stakeholders, governance, and financing) is essential for guidance to implement viable cross-organizational information exchange. In this context ICT not only fulfills the objective of cost containment, but also creates positive impacts on patient care and service quality.

Beyond Knowledge Management

2011 ◽  
pp. 213-230
Author(s):  
Audrey Grace ◽  
Tom Butler
Keyword(s):  
Knowledge Management ◽  
Knowledge Economy ◽  
Success Factors ◽  
Learning Management Systems ◽  
Management Approach ◽  
Approach To Learning ◽  
Key Success Factors ◽  
World Class ◽  
Knowledge Intensive Organizations ◽  
Knowledge Intensive

In the knowledge economy, a firm’s intellectual capital represents the only sustainable source of competitive advantage; accordingly, the ability to learn, and to manage the learning process are key success factors for firms. The knowledge management approach to learning in organizations has achieved limited success, primarily because it has focused on knowledge as a resource rather than on learning as a people process. Many world-class organizations, such as Procter & Gamble, Cisco Systems and Deloitte Consulting, are now employing a new breed of systems known as Learning Management Systems (LMS) to foster and manage learning within their organizations1. This article reports on the deployment of an LMS by a major US multinational, CEM Corporation, and proposes a framework for understanding learning in organizations, which highlights the roles that LMS can play in today’s knowledge-intensive organizations.

scholarly journals Towards a Robust Electronic Agriculture Platform Development

2021 ◽  
Vol 10 (4) ◽  
pp. 2853-2860
Keyword(s):  
Conceptual Framework ◽  
Information Needs ◽  
Success Factors ◽  
Research Area ◽  
Critical Determinant ◽  
Critical Information ◽  
Platform Development ◽  
Knowledge Intensive ◽  
Requirement Specifications ◽  
Tailored Information

This study identified that the calls to go back to agriculture has reached high decibels and in response several individuals and institutions have shown inclinations towards these calls. The study also identified that agriculture has become knowledge intensive, such that timely, accurate and specifically tailored information have become critical determinant success factors. To aid those disposed to responding to these calls as well as the requisite critical information needs germane to achieving success, the study looked in the direction of Electronic agriculture (Electronic -Agriculture), an emerging research area. And in specific terms, the study analyzed the requirement specifications incidental to meeting the information needs of the identified challenges. And based on the insights gained, the study modeled and simulated a system whose features and functionalities met the requirements for a desirable conceptual framework for setting up an Electronic -Agriculture platform.

ORGANIZATIONAL CULTURE AND NEW SERVICE DEVELOPMENT PERFORMANCE: INSIGHTS FROM KNOWLEDGE INTENSIVE BUSINESS SERVICE

2009 ◽  
Vol 13 (03) ◽  
pp. 371-392 ◽  
Author(s):  
SHUNZHONG LIU
Keyword(s):  
Organizational Culture ◽  
Success Factors ◽  
Organization Culture ◽  
Service Development ◽  
New Service Development ◽  
Face To Face ◽  
Supportive Culture ◽  
Knowledge Intensive ◽  
Knowledge Intensive Business Service ◽  
The Relationship

Current research on new service development (NSD) management has resulted in an impressive amount of literature on the success factors of new service development, but there is little literature on NSD organizational culture. The purpose of this study was to assess the relationship between organization culture and NSD performance. Data were collected via questionnaires through face-to-face interviews with KIBS managers knowledgeable about NSD in their organization (sample size 192). The set correlation analysis was chosen to assess and evaluate the relationship between organization culture and NSD performance. Research results indicate that there exist strongly complementary relationships among innovative supportive culture, market orientation culture, learning culture and customer communication culture. This study outlines that the NSD management should perform to foster the different NSD organizational culture together and thereby enhance the performance of new service development activities.

scholarly journals Exploring the required success factors for developing absorptive capacity in knowledge intensive organisations

2015 ◽  
Vol 5 (3) ◽  
pp. 125 ◽  
Author(s):  
Muhammad Rafique ◽  
Richard David Evans ◽  
Muhammad Tahir Nawaz ◽  
Mujtaba Agha
Keyword(s):  
Absorptive Capacity ◽  
Success Factors ◽  
Knowledge Intensive

scholarly journals A PRINCIPAL COMPONENT ANALYSIS OF KNOWLEDGE MANAGEMENT SUCCESS FACTORS IN CONSTRUCTION FIRMS IN NIGERIA

2020 ◽  
Vol 10 (1) ◽  
pp. 42-54
Author(s):  
Taiwo Adegbembo ◽  
Oluwaseyi Awodele ◽  
Ayodeji Oke
Keyword(s):  
Principal Component Analysis ◽  
Knowledge Management ◽  
Success Factors ◽  
Principal Component ◽  
Component Analysis ◽  
Item Score ◽  
Data Set ◽  
Construction Firms ◽  
Quantity Surveying ◽  
Knowledge Intensive

Construction firms are knowledge-intensive organisations as employees use knowledge in their day to day activities; however, managing this knowledge is essential for improved service delivery. Knowledge Management (KM) has been affirmed to be of great benefit and improve the performance of organisations and particularly quantity surveying firms in Nigeria so, therefore, the need to assess the factors critical to the implementation of KM. Quantitative data was collected through the use of questionnaire from eighty-six quantity surveyors from quantity surveying firms in the southwestern geopolitical zone of Nigeria which comprises of six states using census sampling. Descriptive and inferential statistics were used to analyse the data collected, and the result discussed. Mean Item Score was used to rank the factors while data reduction technique was used to ascertain the factors critical to the implementation of KM. The Kaiser-Meyer-Olkin measure of sampling adequacy and Bartlett’s test of sphericity were conducted before the data were subjected to principal component analysis and the results indicated that the data set is suitable for factor analysis. Five constructs of CSF, namely; Organisation and Leadership, Resources, Management involvement, Information technology and culture were developed from the Principal Component Analysis (PCA) with a significant value ranging from 0.524 - 0.776. The reliability of each construct was tested using Cronbach Alpha coefficient, and the values arrived at are; 0.87, 0.885, 0.882, 0.903 and 0.749 respectively. The study revealed that the significance of KM critical success factors is well acknowledged by quantity surveyors in quantity surveying firms and the findings contributed to knowledge by introducing five factors critical to the success of KM. The study recommends that these factors should be given adequate attention for successful KM implementation in quantity surveying firms in Nigeria.

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