Integral Model of Management Support: Review of Quantitative Management Techniques

Author(s):  
Sinisa M. Arsic ◽  
Marko M. Mihic
2015 ◽  
Vol 27 (5) ◽  
pp. 544-564 ◽  
Author(s):  
Ali Mohammad Mosadeghrad

Purpose – The purpose of this paper is to develop a total quality management (TQM) model for healthcare organisations and validate it using a sample of Iranian healthcare organisations. Design/methodology/approach – A validated questionnaire was used to collect data from all healthcare organisations that implemented TQM in Isfahan province, Iran. Findings – Using the proposed model, TQM implementation was measured in healthcare organisations. The level of TQM success in Isfahan healthcare organisations was medium. The highest score was achieved in the dimension of “customer management”, followed by “leadership” and “employee management”. Employee management, information management, customer management, process management and leadership had the most positive effect on TQM success. Using a series of quality management techniques had “synergistic” effect on TQM success. Practical implications – Top management support, effective management of human resources, full involvement of the entire workforce including physicians, education and training, team working, continuous improvement, a corporate quality culture, customer focus and using a combination of management techniques under a quality management system are necessary for TQM successful implementation. Originality/value – A healthcare context-specific model of TQM was developed and tested and suggestions were provided for its successful implementation.


2021 ◽  
Vol 55 (3) ◽  
pp. 27-34
Author(s):  
N.E. Bulankina ◽  
◽  
K.B. Umbrashko ◽  

Problem statement of this study links with the relevance of the authors’ longitudinal research in-tended to meet the pedagogues’ interests, possibilities, and their motives for recurrent education based on personalized training strategy and tactics in the frameworks of current university edu-cation and additional professional programmes of the In-Service Institute. The purpose of this paper is to stand back from the surface details of formal and informal education of teachers and to provide some of the prospects on creating axiological priorities of professional education spaces in line with innovative approaches to teaching and learning the ways of interpretation of database on the «difficult» issues of National History and Culture. Methodology and materials of the research reflect on the main concepts of acculturation of the educational environment, harmonious interaction of both educators and learners, historical memo, national and language consciousness which constitute the basis for the comprehensive value dominant model, and are focused on transforming the socio-cultural atmosphere of a particular region and the country where the dominant values of national and cultural identity have sharply worsened during the past twenty years. Results and their discussion based on scientific exposition that concern the axiology of the problem statements distinguished via three main groups of scholarship, method-ology and pedagogy of civil education and national public school education in the frameworks of the problem issues of what to teach (Knowledge Content) and the issue of how to establish for training and learning of students innovation educational practices (Technological Aspects) for efficacy (Personality ConceptSphere of Dominant Values). In conclusion, there come some of the authors’ findings on personalized training and learning that compose the axiological model of «management techniques» on the solution of «difficult» questions of Russian history integrat-ed into the concept sphere of the learner via the Thesaurus and Knowledge Content efficacy of additional professional programmes.


2017 ◽  
Vol 29 (3) ◽  
pp. 126-136 ◽  
Author(s):  
Robin L. Nabi ◽  
Debora Pérez Torres ◽  
Abby Prestin

Abstract. Despite the substantial attention paid to stress management in the extant coping literature, media use has been surprisingly overlooked as a strategy worthy of close examination. Although media scholars have suggested media use may be driven by a need to relax, related research has been sporadic and, until recently, disconnected from the larger conversation about stress management. The present research aimed to determine the relative value of media use within the broader range of coping strategies. Based on surveys of both students and breast cancer patients, media use emerged as one of the most frequently selected strategies for managing stress across a range of personality and individual difference variables. Further, heavier television consumers and those with higher perceived stress were also more likely to use media for coping purposes. Finally, those who choose media for stress management reported it to be an effective tool, although perhaps not as effective as other popular strategies. This research not only documents the centrality of media use in the corpus of stress management techniques, thus highlighting the value of academic inquiry into media-based coping, but it also offers evidence supporting the positive role media use can play in promoting psychological well-being.


2019 ◽  
Vol 42 (2) ◽  
pp. 158-168
Author(s):  
Janie Houle ◽  
Stephanie Radziszewski ◽  
Préscilla Labelle ◽  
Simon Coulombe ◽  
Matthew Menear ◽  
...  

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