Scenario-Based Requirements Elicitation for User-Centric Explainable AI

Recent advances in artificial intelligence, particularly in the field of machine learning (ML), have shown that these models can be incredibly successful, producing encouraging results and leading to diverse applications. Despite the promise of artificial intelligence, without transparency of machine learning models, it is difficult for stakeholders to trust the results of such models, which can hinder successful adoption. This concern has sparked scientific interest and led to the development of transparency-supporting algorithms. Although studies have raised awareness of the need for explainable AI, the question of how to meet real users' needs for understanding AI remains unresolved. This study provides a review of the literature on human-centric Machine Learning and new approaches to user-centric explanations for deep learning models. We highlight the challenges and opportunities facing this area of research. The goal is for this review to serve as a resource for both researchers and practitioners. The study found that one of the most difficult aspects of implementing machine learning models is gaining the trust of end-users.

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Designing Theory-Driven User-Centric Explainable AI

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI '19 ◽

10.1145/3290605.3300831 ◽

2019 ◽

Cited By ~ 34

Author(s):

Danding Wang ◽

Qian Yang ◽

Ashraf Abdul ◽

Brian Y. Lim

Keyword(s):

Explainable Ai ◽

User Centric

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A Novel RE Teams Selection Process For User-Centric Requirements Elicitation Frameworks Based On Big-Five Personality Assessment Model

2020 IEEE 15th International Conference on Industrial and Information Systems (ICIIS) ◽

10.1109/iciis51140.2020.9342649 ◽

2020 ◽

Author(s):

M. Aqeel Iqbal ◽

Asadullah Shah

Keyword(s):

Big Five ◽

Personality Assessment ◽

Selection Process ◽

Requirements Elicitation ◽

Assessment Model ◽

Big Five Personality ◽

User Centric

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Key Enablers for User-Centric Advertising Across Next Generation Networks

10.1049/pbte056e ◽

2012 ◽

Author(s):

de Oliveira Simoes

Keyword(s):

Next Generation Networks ◽

Next Generation ◽

User Centric

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Speeding-Up Innovation with Business Hackathons

Conference Proceedings of the Academy for Design Innovation Management ◽

10.33114/adim.2019.11.263 ◽

2019 ◽

Vol 2 (1) ◽

Cited By ~ 2

Author(s):

Myrna FLORES ◽

Matic GOLOB ◽

Doroteja MAKLIN ◽

Christopher TUCCI

Keyword(s):

United Kingdom ◽

Open Innovation ◽

Entrepreneurial Ecosystems ◽

The United Kingdom ◽

Short Period ◽

User Centric ◽

Specific Challenge ◽

Innovation Outcomes ◽

The Way

In recent years, the way organizations innovate and develop new solutions has changed considerably. Moving from ‘behind the closed doors’ style of innovating to open innovation where collaboration with outsiders is encouraged, organizations are in the pursuit of more effective ways to accelerate their innovation outcomes. As a result, organizations are establishing creative and entrepreneurial ecosystems, which not only empower employees but also involve many others to co-create new solutions. In this paper, we present a methodology for organizing hackathons, i.e. competition-based events where small teams work over a short period of time to ideate, design, prototype and test their ideas following a user-centric approach to solve a specific challenge. This paper also provides insights into two different hackathons organized in the United Kingdom, and Mexico, as well as a series of 5 hackathons organized in Argentina, Mexico, Switzerland, United Kingdom and in Senegal.

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A design contribution to the entrepreneurial experience

Conference Proceedings of the Academy for Design Innovation Management ◽

10.33114/adim.2019.c11.115 ◽

2019 ◽

Vol 2 (1) ◽

Author(s):

Juan David ROLDAN ACEVEDO ◽

Ida TELALBASIC

Keyword(s):

Product Development ◽

Qualitative Analysis ◽

Design Research ◽

Recent Literature ◽

Early Stage ◽

Entrepreneurial Activity ◽

Value Proposition ◽

Structured Interviews ◽

User Centric ◽

Constant Growth

In recent history, different design approaches have been entering fields like management and strategy to improve product development and service delivery. Specifically, entrepreneurship has adopted a user-centric mindset in methodologies like the business canvas model and the value proposition canvas which increases the awareness of the users’ needs when developing solutions. What happens when a service design approach is used to understand the entrepreneurs’ experience through the creation of their startups? Recent literature suggests that entrepreneurial activity and success is conditioned by their local entrepreneurship ecosystem. This study investigates the Entrepreneurship Ecosystem of Medellín, Colombia - an ecosystem in constant growth but that lacks qualitative analysis. The sample consists of 12 entrepreneurs in early-stage phase. The data was gathered with two design research methods: Cultural Probes and Semi-structured interviews. The analysis of the information collected facilitated the development of 4 insights about the entrepreneurs and an experience map to visualise and interpret their journey to create a startup. The results of this study reflected the implications of the ecosystem, the explanation of the users’ perceptions and awareness and propose a set of ideas to the local government to improve the experience of undertaking a startup in Medellín.

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