How to Manage Knowledge within Hotel Chains in the Era of COVID-19

2021 ◽  
pp. 121-139
Author(s):  
Sofia Almeida ◽  
Maria José Sousa ◽  
Susana Mesquita
Keyword(s):  
1975 ◽  
Vol 14 (2) ◽  
pp. 19-21
Author(s):  
John K. Ryans ◽  
Ivan R. Vernon ◽  
Guy R. Banville

2005 ◽  
Vol 32 (4) ◽  
pp. 1077-1099 ◽  
Author(s):  
Colin Johnson ◽  
Maurizio Vanetti
Keyword(s):  

2016 ◽  
Vol 22 (3) ◽  
pp. 239-248 ◽  
Author(s):  
Brendan Richard ◽  
Shane Cleveland
Keyword(s):  

2021 ◽  
Vol 65 (04) ◽  
pp. 137-139
Author(s):  
Mehdi Elman oğlu Bağırov ◽  

The distribution of the world's hotel chains to more and more countries is also reflected in our country, and the development of this type of chain hotels is growing day by day. Along with the development of technology, the tourism infrastructure and its key element, the hotel industry, is also developing. Today, investments are being made in a planned way to modernize the hotel business, build new hotels, and introduce new technologies and forms of service. Sheraton Hotels and Resorts is an international hotel chain owned by Marriott International. Sheraton has 446 hotels with 155,617 rooms worldwide, including locations in North America, Africa, Asia, Central and South America, Europe, the Middle East and the Caribbean. Key words: hotel chains, investment, technology, hotel business, tourism infrastructure


2015 ◽  
Vol 21 (2) ◽  
pp. 307-324 ◽  
Author(s):  
Jorge Pereira-Moliner ◽  
Juan José Tarí

Author(s):  
Tetiana Lysiuk ◽  
Anastasiia Arendarchuk ◽  
Oksana Tereshchuk

The article presents the results of a study of the use of technological innovations in hotel enterprises in conditions of increased competition and an unfavorable period for the hotel business. The largest and most popular world hotel chains are analyzed. The innovations introduced at hotel enterprises are studied. It has been found that all the innovations that have been introduced in recent years are related to Internet technologies. The definition of innovation by the Law of Ukraine on Innovation was provided. The directions of basic innovative activity in the tourist and hotel business were listed. The most popular innovative technologies that have started to be used by hotel enterprises in the conditions of the coronavirus pandemic are singled out and analyzed. Among the technological innovations were studied: chatbots, mobile applications for hotel chains and small boutique hotels. The introduction of digital keys instead of the use of card keys was also investigated. The novelty of the voice assistant technology, which is planned to be used by hotel rooms, was investigated. The scientific novelty of the obtained research results is the updating and generalization of information on the use of technological innovations by foreign hotel enterprises, including world-class hotel chains. The uniqueness of the article also lies in the fact that examples of hotel enterprises that actively apply this or that technological innovation in their activities were given. Thus, this information allows you to see which hotel companies are the most innovative and, consequently, competitive in the hotel market. Further research may be aimed at determining the readiness of the domestic hotel market to introduce the latest technologies, such as chatbots, digital keys, mobile applications for small and chain hotels and voice assistants in rooms. It is necessary to study especially expediently expediency of introduction of service of the voice assistant in domestic hotels, in particular in business hotels of big cities. No less carefully you need to explore the feasibility of creating your own mobile applications for small hotels.


2021 ◽  
Vol 2 (25) ◽  
pp. 63-70
Author(s):  
A.L. Zelezinskii ◽  
◽  
O.V. Arhipova ◽  
D.V. Hodos ◽  
Y.O. Vladykina ◽  
...  

The search for local authenticity is a modern point of development of tourist destinations, which forms a tourist flow, brings regular income to the local budget and develops social infrastructure. Expressed in all visual interpretations, including the brand, it allows you to "launch" and make investmentattractive regions that are completely different in terms of starting conditions. A unique selling proposition, built taking into account the integration into the overall architecture of the territorial brand, allows hotel enterprises to fully function in the high-risk and highly competitive market of hotel chains. The purpose of this article is to determine the position of small and medium-sized hotels at the local level, allowing them to compete in the market of mass hotel services.


Turizam ◽  
2017 ◽  
Vol 21 (4) ◽  
pp. 172-184
Author(s):  
Silvana Đurašević ◽  
Andrea Kavarić
Keyword(s):  

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