User-Centered Innovation for the Design and Development of Complex Products and Systems

2013 ◽  
pp. 135-149 ◽  
Author(s):  
Lauren Aquino Shluzas ◽  
Martin Steinert ◽  
Riitta Katila
10.2196/15889 ◽  
2020 ◽  
Vol 22 (1) ◽  
pp. e15889 ◽  
Author(s):  
Ingrid Konstanse Ledel Solem ◽  
Cecilie Varsi ◽  
Hilde Eide ◽  
Olöf Birna Kristjansdottir ◽  
Elin Børøsund ◽  
...  

Background Chronic pain conditions are complicated and challenging to live with. Electronic health (eHealth) interventions show promise in helping people cope with chronic illness, including pain. The success of these interventions depends not only on the technology and intervention content but also on the users’ acceptance and adherence. Involving all stakeholders (eg, patients, spouses, health care providers, designers, software developers, and researchers) and exploring their input and preferences in the design and development process is an important step toward developing meaningful interventions and possibly strengthening treatment outcomes. Objective The aim of this study was to design and develop a user-centered, evidence-based eHealth self-management intervention for people with chronic pain. Methods The study employed a multidisciplinary and user-centered design approach. Overall, 20 stakeholders from the project team (ie, 7 researchers, 5 editors, 7 software developers, and 1 user representative), together with 33 external stakeholders (ie, 12 health care providers, 1 health care manger, 1 eHealth research psychologist, and 17 patients with chronic pain and 2 of their spouses) participated in a user-centered development process that included workshops, intervention content development, and usability testing. Intervention content was developed and finalized based on existing evidence, stakeholder input, and user testing. Stakeholder input was examined through qualitative analyses with rapid and in-depth analysis approaches. Results Analyses from stakeholder input identified themes including a need for reliable, trustworthy, and evidence-based content, personalization, options for feedback, behavioral tracking, and self-assessment/registration as factors to include in the intervention. Evidence-based intervention content development resulted in one face-to-face introduction session and 9 app-based educational and exercise-based modules. Usability testing provided further insight into how to optimize the design of the intervention to the user group, identifying accessibility and a simple design to be essential. Conclusions The design and development process of eHealth interventions should strive to combine well-known evidence-based concepts with stakeholder input. This study, designing and developing the pain management intervention EPIO, illustrates how a stakeholder-centered design approach can provide essential input in the development of an eHealth self-management intervention for people with chronic pain. Trial Registration ClinicalTrials.gov NCT03705104; https://clinicaltrials.gov/ct2/show/NCT03705104


2017 ◽  
Vol 12 (9) ◽  
pp. 095009 ◽  
Author(s):  
Ming Shan ◽  
Ellison Carter ◽  
Jill Baumgartner ◽  
Mengsi Deng ◽  
Sierra Clark ◽  
...  

Author(s):  
Dario Panariello ◽  
Stanislao Grazioso ◽  
Teodorico Caporaso ◽  
Giuseppe Di Gironimo ◽  
Antonio Lanzotti

Abstract In this paper, we propose a user-centered approach for the design of ergonomic workplaces. The method is based on the evaluation of subjective opinions and objective measures from the worker, while performing the industrial tasks. The ergonomic design of industrial workplaces will have impact in reducing the musculoskeletal disorders of workers.


The Product Design Technical Group (PDTG) presented its 15th annual User-Centered Product Design Award. The award recognized excellence in both product design and in the methods used to specify and achieve the design. This special session consisted of presentation of the award to the winner and the winner’s presentation about the design and development of the product.


Author(s):  
Adam Shames ◽  
Kathleen Kremer

The Product Design Technical Group (PDTG) presented its 18th annual User-Centered Product Design Award. The award recognized excellence in both product design and in the methods used to specify and achieve the design. This special session consisted of presentation of the award to the winners and the winners’ presentation about the design and development of the product. The award is named after Stanley Caplan, an HFES fellow, for all his efforts and accomplishments over the years at promoting the importance of user-centered design and research within industry and mentoring others to do the same. The Product Design Technical Group (PDTG) continued its successful award program in 2019 by sponsoring the 18th annual user-centered product design competition. Over the years, the Award has honored a wide variety of products and companies.


2013 ◽  
Vol 2013 ◽  
pp. 1-16 ◽  
Author(s):  
Claudia I. Martínez-Alcalá ◽  
Mirna Muñoz ◽  
Josep Monguet-Fierro

In recent years, the advances in information and communication technology (ICT) have resulted in the development of systems and applications aimed at supporting rehabilitation therapy that contributes to enrich patients’ life quality. This work is focused on the improvement of the telemedicine systems with the purpose of customizing therapies according to the profile and disability of patients. For doing this, as salient contribution, this work proposes the adoption of user-centered design (UCD) methodology for the design and development of telemedicine systems in order to support the rehabilitation of patients with neurological disorders. Finally, some applications of the UCD methodology in the telemedicine field are presented as a proof of concept.


2000 ◽  
Vol 44 (12) ◽  
pp. 2-483-2-486
Author(s):  
Melroy E. D'Souza

There are many different tools and methodologies in the field of human factors for user-centered design. Similarly, other fields have tools and methodologies that enable practitioners in those fields to perform their work. Although these tools may be used most productively within their specific fields, they might contain elements that lend themselves to being applied in other domain areas. The field of quality engineering has been around for a while and has many useful tools. The similarity in the goals of the fields of human factors engineering and quality engineering suggests that there could be certain methodologies and tools in the area of quality engineering that, practitioners of human factors might find useful and applicable to the development of products and services from a user-centered perspective. This paper explores the application of user-centered design in the context of the Deming Cycle to the development of a server computer in an actual organization. It also provides examples of actual issues that were identified during the “check” phase of the Deming Cycle, and describes the actions that were performed to address these issues.


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