Towards an Integrated Management of Business Models and Enterprise Architecture – Potentials and Conceptual Model

Author(s):  
Jurate Petrikina ◽  
Karsten Zimmermann
Author(s):  
B. Chadha ◽  
M. Pemberton ◽  
A. Crockett ◽  
J. Sharkey ◽  
J. Sacks ◽  
...  

As the rate of change in both business models and business complexity increases, enterprise architecture can be positioned to supply decision support for executives. The authors propose a dynamic enterprise architecture framework that supports business executive needs for rapid response and contextualized numerical decision support. The classic approaches to business decision making are both over simplified and insufficient to account for the dynamic complexities of reality. Recent failures of historically sound businesses demonstrate that a more robust mathematical approach is required to establish and maintain the alignment between operational decisions and enterprise objectives. We begin with an enterprise architecture (EA) framework that is robust enough to capture the elements of the business within the structure of a meta model that describes how the elements will be stored and tested for completeness and coherence. We add to that the analytical tools needed to innovate and improve the business. Finally, dynamic causal and agent layers are added to account for the qualitative and evolutionary elements that are normally missing or over simplified in most decision systems. This results in a dynamic model of an enterprise that can be simulated and analyzed to answer key business questions and provide decision support. We present a case study and demonstrate how the models are used within the decision framework to support executive decision makers.


2017 ◽  
Vol 9 (2-3) ◽  
pp. 96
Author(s):  
Julius Francis Gomes ◽  
Minna Pikkarainen ◽  
Petri Ahokangas ◽  
Riikka Niemelä

Digitalisation is seen as a vehicle for restructuring practices of social and health care in Finland. A conceptual model of connected health has evolved over time focusing on bringing together individuals and health professionals by means of ‘eHealth’, ‘telecare’, ‘telemedicine’ or ‘telehealth’ services and data connected via the Internet of Things. Digital transformation has triggered the emergence of innovative connected health services, as well as novel business models in the health and healthcare sector. Additionally, current literature emphasises growing importance of ecosystems in advancing the connected health business. The main reason for this, the increased understanding of business ecosystems would allow companies to create coherent services that would be easier for patients and health professionals (e.g. doctors and nurses) to use. This paper aims to develop and present a conceptual model for business ecosystem for connected health by mapping service needs for healthcare in the future. For this research, we conducted 16 meetings/workshops related to business models and business ecosystems. We also involved different end-user groups in our research (seven doctor interviews, four workshops with nurses and digital discussions and workshops with 12 parents with sick children). This qualitative case study illustrates the construct of the Nordic Central Hospital test lab- an innovation ecosystem for connected health service providers. Alongside the broad service map, we demonstrate the logic of value flow between different layers of services in the ecosystem. From an originality perspective, this multidisciplinary paper focuses on the pediatric day surgery to check the scope of connected health, which has not been done before.


2019 ◽  
pp. 907-924
Author(s):  
Nina Tura ◽  
Aino Kuitunen ◽  
Lauri Lättilä ◽  
Samuli Kortelainen

The demand for more sustainable business models is increasing the need for current businesses to develop their business processes and value creation mechanisms. One way to improve sustainability is sharing resources and services in a new sharing economy paradigm. This chapter builds a conceptual model for taxi ridesharing to describe the value potential that is born by increasing the efficiency of taxi businesses. First, a framework for multisided markets is built to understand the different value elements of taxi ridesharing. Then, a conceptual mathematical model is introduced to understand the value symmetries including the cost saving potential and allocation from the perspectives of the customer and the supplier. The model shows that it is possible to have a system that creates value for both the taxi driver and the passenger, while simultaneously leading to significant reduction in CO2 emissions.


Author(s):  
Ricardo Pateiro Marcão ◽  
Gabriel Pestana ◽  
Maria José Sousa

The profitability of performance and the reduction of turnover are the main challenges of the big companies of the professional services sector. While it is not always possible to achieve all the goals of the large multinationals in each country, it is necessary to assess their development in order to do so. In this way, the steps are identified, going to the new version of new business models, under an organization perspective that can be accompanied by interesting results with a different structure. However, for the sake of management, in order to ensure the cohesion between the teams, it is necessary to create mechanisms for obtaining high income, in order to support the enterprise architecture and the intended business model, which highlights the use of the concept of gamification as one of these mechanisms. This chapter aims to review the literature on the use of architectures and performance demonstrations. In addition to using the gamification concept, the profitability of capital invested in different business activities and the improvement of employee engagement are used. It is intended to consolidate good practices for the implementation of architectures through business models.


2020 ◽  
Vol 12 (20) ◽  
pp. 8504
Author(s):  
Aleksey Dorofeev ◽  
Natalya Altukhova ◽  
Nadejda Filippova ◽  
Tatyana Pashkova ◽  
Mikhail Ponomarev

With the wide variety of information systems and applications for motor transport and transport logistics control we have today, one may think we are already living in the digital era of general welfare, and digital tools would easily ensure sustainable development and prosperity of businesses. However, the experience of deployment and introduction of such solutions shows that their value for transport business is significantly lower than expected. Moreover, in some projects, business performance of transport companies had no correlation with introduction of information systems. In the best-case scenario, they provided for a slight decrease in document flow transaction costs. The change of the strategic status of a company in the transportation service market is a fairly complicated task, which, as analysis of literary sources shows, is achievable for few enterprises, primarily small and medium-sized businesses. Such situations show that information solutions were introduced without analyzing or assessing the business models of certain companies which could be used a basis for digital landscape of business as a whole. In recent years, the basic concept of forming a single information space of an enterprise has been the enterprise architecture. It provided for coordination between all the business processes in order to achieve a company’s strategic goals. The fundamentals of the concept were developed by J. Zachman in his famous Zachman Framework, and it was later developed with numerous models of enterprise architecture (e.g., TOGAF (Department of Defense Architecture Framework), GERAM (Generalised Enterprise Reference Architecture and Methodology), DoDAF (Department of Defense Architecture Framework)). However, currently some researchers note that sustainable corporate development should stem not only from a “correct assembly” of all its business elements, which was the purpose of enterprise architecture, but also from the interaction of these elements when reaching the emergence effect. In this context, one should pay attention to comprehensive activity analysis of a transport and logistics business using ontological and architecture approaches.


2019 ◽  
Vol 11 (5) ◽  
pp. 1460 ◽  
Author(s):  
Malgorzata Pankowska

The paper aims to analyse how the management science literature explains sustainable coordination and management of Information Technology (IT) outsourcing chains. The IT outsourcing theories,—that is, transaction cost theory, theory of agency, resource based view, activity based theory, contractual theory, partnership and alliance theory and stakeholder theory—are applied as a background to the analysis. A systematic literature review reveals that IT outsourcing is developed in collaborative networks and chains. There are some mechanisms identified in the literature for outsourcing chains’ management, interchain sustainability, coordination and interchain activities’ cohesion. The complexity of outsourcing relationships presented among outsourcers and outsourcees stimulate looking for new business models. Furthermore, outsourcing chains research would benefit from considering strategy-based theoretical discussions, relationship modelling and project management. The literature survey aims to present outsourcing chains in different aspects, that is, dynamics and agility, communication in chains, compensation and compliance, contracting, stakeholders, decision making models, governance problems, integration, performance measurement, project management and strategy development. This paper intends to emphasize that interchain coordination can be improved by enterprise architecture modelling as well as by the application of blockchain economy.


2019 ◽  
Vol 11 (7) ◽  
pp. 2111 ◽  
Author(s):  
Dumitriu ◽  
Militaru ◽  
Deselnicu ◽  
Niculescu ◽  
Popescu

On their way towards assuring growth and long-term sustainability, many modern small and medium sized enterprises (SMEs) from the European Union have set building a stronger brand as one of their primary goals. To achieve this, an integrated framework for managing the continuous enhancement of their brand equity level by adopting digital marketing tools and techniques (DMTTs), has increasingly become a necessity for most of the modern SMEs. However, even if such an approach provides plenty of benefits, such as better audience targeting and reduction of traditional marketing expenses, implementing these complex processes in their business models poses a series of challenges like choosing the best selection of DMTTs. For this reason, a conceptual model is proposed in the first part of the paper, with the aim to highlight a framework that will help underline the links between DMTTs and other key elements that can provide an increase in brand equity of SMEs, thus contributing to growth and enhancing the sustainability level. Following the proposed model, research aimed at two main directions has been conducted in the second part. The first direction was to analyze the degree in which modern SMEs from the European Union located in Romania dedicate themselves toward embracing sustainability goals and principles. The second one represents an analysis using also the SPSS software solution on the most used selections of DMTTs mentioned in the presented conceptual model. The results obtained provide a starting point for those modern SMEs that choose to follow the path of sustainability by creating and enhancing their brand equity through DMTTs.


2017 ◽  
Vol 26 (03) ◽  
pp. 1730001 ◽  
Author(s):  
Svyatoslav Kotusev

Enterprise architecture (EA) is a description of an enterprise from an integrated business and IT perspective. Enterprise architecture management (EAM) is a management practice embracing all the management processes related to EA aiming to improve business and IT alignment. EAM is typically described as a sequential four-step process: (i) document the current state, (ii) describe the desired future state, (iii) develop the transition plan and (iv) implement the plan. This traditional four-step approach to EAM essentially defines the modern understanding of EA. Based on a literature review, this paper demonstrates that this four-step approach to EAM, though practiced by some companies, is inadequate as a model explaining the EAM phenomenon in general. As a substitute, this paper synthesizes the generic conceptual model of EAM providing a more realistic conceptualization of EAM describing it as a decentralized network of independent but interacting processes, artifacts and actors.


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