Core Skills as Marketing and Management Tools: Evidence from the Tourism Sector

Author(s):  
Sofia Asonitou ◽  
Ourania Vitouladiti
Author(s):  
Halime Göktaş Kulualp ◽  
Ömer Sarı

The rapid increase in the population has caused problems in the correct use and management of resources in cities. Solutions to these problems have been sought based on knowledge management. In today's digital age, the concept of smartness of cities has been put forward together with the web-based applications. It has changed the expectations and needs of tourists and residents, especially in the tourism sector in the service sector. Smart tourism destinations, which are seen as a solution to the expectations and needs of the changing tourists and local people, bring holistic innovations covering all the stakeholders in the tourism ecosystem. In this direction, it is thought that knowledge management makes the right use of resources obligatory and contributes to sustainable tourism understanding. For this purpose, in the chapter, suggestions were made to provide maximum benefit from web-based projects that are carried out in qualitative direction of knowledge management and smart tourism destinations.


2020 ◽  
Vol 12 (20) ◽  
pp. 8697
Author(s):  
María Paula Lechuga Sancho ◽  
Alicia Martín-Navarro ◽  
Antonio Rafael Ramos-Rodríguez

Increasingly, the literature highlights the importance of implementing and developing socially responsible behaviours by all stakeholders in the tourism sector. This paper describes the evolution of research on social responsibility in the tourism sector until July 2020. We compiled a database of 846 articles focused on the field and published in academic journals in the ISI WoS database. Bibliometric methods and techniques were used to describe the evolution of scientific activity, countries and active institutions, most productive authors, most relevant sources, most influential documents, trend topics, and social structure researched. This determined the state of the art and described the evolution of the literature in this field, and will help scholars refine existing and initiate new research agendas. A total of 846 papers were identified and the results showed an upward trend in scientific production relating corporate social responsibility (CSR) to tourism. Based on these analyses, possible forms of future research are proposed to advance towards the consolidation of this scientific discipline.


Author(s):  
Diogo Barbosa Leite ◽  
Paulo Augusto Ramalho de Souza ◽  
Emerson José da Silva ◽  
Adriana Ramalho Monte Coco ◽  
Sandro Ribeiro da Costa ◽  
...  

As Micro e Pequenas Empresas MPEs no setor de turismo estão presentes na maioria dos municípios e representam um relevante segmento para geração de emprego em renda. Pesquisas acerca das MPEs justificam-se tanto em virtude da representatividade das micro e pequenas empresas para o setor, quanto pelo ainda incipiente aprofundamento de estudos sobre o ambiente de gestão dessas organizações. Nesta linha, a consolidação de um arcabouço teórico acerca do ambiente de gestão de MPEs do setor de hospedagem no Brasil apresenta-se como um assunto que levanta vários questionamentos, sendo: quais características são mais presentes nestas organizações, existe sensível diferenciação quanto a regionalidade das organizações, quais as ferramentas de gestão são mais discutidas, existem grupos ou instituições de destaque neste conceito, dentre outros fatores. Para tal, a partir do processo de consolidação de uma década de publicações acadêmicas, direcionamentos e gaps conceituais esta pesquisa buscou identificar quais características são presentes no arcabouço conceitual acerca do ambiente de gestão de MPEs do setor de hospedagem no Brasil. A presente pesquisa configurou-se como exploratória, a qual foi realizada partir de publicações acadêmicas selecionadas nos últimos 10 anos, em bases de periódicos listados na última atualização do sistema QUALIS/ CAPES do ano de 2015 (SPELL, SCIELO, EBSCO, CAPES Periódicos e DOAJ). Para tal foram utilizados os softwares IRAMUTEQ em conjunto com o Software R, ferramentas gratuitas desenvolvidas com tecnologia “aberta” e colaborativa, para processar os dados lexicais acerca do ambiente de gestão das MPEs do setor de hospedagem brasileiro. Os resultados da pesquisa sugerem, a partir de sua uniformidade, uma possível ausência de grupos de pesquisa e instituições de referência acadêmica no desenvolvimento de pesquisas acerca do ambiente de gestão de MPEs do setor de hospedagem no Brasil. Registre-se, a presença de um conjunto de características da orientação empreendedora no ambiente de gestão destas organizações. The management environment at MPEs in the tourism sector at Brazil: a systematic review ABSTRACT Micro and Small Enterprises MSEs in the tourism sector are present in most municipalities and represent an important segment for generating employment income. Research on the MSEs are justified both because of the representation of micro and small enterprises in the sector, as the incipient further studies on the environmental management of these organizations. In this line, the consolidation of a theoretical framework about the MSEs management of the accommodation industry environment in Brazil is presented as an issue that raises many questions, namely: what features are most present in these organizations, there is sensitive differentiation as the regionalism of organizations, which management tools are most discussed, there are groups or prominent institutions in this concept, among other factors. To do this, from the consolidation of a decade of academic publications, direction and conceptual gaps this research sought to identify which characteristics are present in the conceptual framework about the MSEs management environment accommodation industry in Brazil. This research was configured as exploratory, which was held from academic publications selected in the last 10 years in regular bases listed in the latest update of Qualis/CAPES system of 2015 (SPELL, SCIELO, EBSCO, CAPES Periódicos e DOAJ). For this they used the IRAMUTEQ software in conjunction with the Software R, free tools, developed with technology "open" and collaborative, to process the lexical data about the MSEs of the management environment of the Brazilian hosting industry. The survey results suggest, from their uniformity, a possible lack of research groups and academic institutions of reference in the development of research on the MSEs management environment accommodation industry in Brazil. Register the presence of a set of characteristics of entrepreneurial orientation in the management of these organizations environment. KEYWORDS: Management Environment; MSEs; Accommodation; IRAMUTEQ software.


Author(s):  
Steven M. Doettl

It has been widely accepted that the assessment of balance after concussion plays a large role in determining deficit. Qualitative balance assessments have been an established piece of the post-injury assessment as a clinical behavioral marker of concussion for many years. Recently more specific guidelines outlining the role of balance evaluation in concussion identification and management have been developed as part of concussion management tools. As part of the ongoing development of concussions protocols, quantitative assessment of balance function following concussion has also been identified to have an important role. Frequently imbalance and dizziness reported following concussion is assumed to be associated with post-concussion syndrome (PCS). While imbalance and dizziness are common complaints in PCS, they can also be a sign of additional underlying pathology. In cases of specific dizziness symptoms or limited balance recovery beyond the initial post-concussive period, a quantitative vestibular assessment may also be needed. Electronystagmography and videonystagmography (ENG/VNG), rotary chair testing (RCT), and vestibular evoked myogenic potentials (VEMPs) have all been identified as valid assessment tools for vestibular dysfunction following traumatic brain injury (TBI). The assessment of balance and dizziness following sports-related concussions is an integral piece of the puzzle for removal from play, assessment of severity, and management.


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