scholarly journals Information Systems Management Tools: An Application of Bibliometrics to CSR in the Tourism Sector

2020 ◽  
Vol 12 (20) ◽  
pp. 8697
Author(s):  
María Paula Lechuga Sancho ◽  
Alicia Martín-Navarro ◽  
Antonio Rafael Ramos-Rodríguez

Increasingly, the literature highlights the importance of implementing and developing socially responsible behaviours by all stakeholders in the tourism sector. This paper describes the evolution of research on social responsibility in the tourism sector until July 2020. We compiled a database of 846 articles focused on the field and published in academic journals in the ISI WoS database. Bibliometric methods and techniques were used to describe the evolution of scientific activity, countries and active institutions, most productive authors, most relevant sources, most influential documents, trend topics, and social structure researched. This determined the state of the art and described the evolution of the literature in this field, and will help scholars refine existing and initiate new research agendas. A total of 846 papers were identified and the results showed an upward trend in scientific production relating corporate social responsibility (CSR) to tourism. Based on these analyses, possible forms of future research are proposed to advance towards the consolidation of this scientific discipline.

2022 ◽  
pp. 169-186
Author(s):  
María Paula Lechuga Sancho ◽  
Alicia Martín Navarro

This chapter describes the evolution of research on social responsibility in the tourism sector until November 2017. The authors have compiled a database of 66 articles focused on the field published in academic journals. Bibliometric methods and techniques were used to describe the evolution of scientific activity, countries and active institutions, most productive authors, applied methodologies, and the main topics researched to determine the state and describe the evolution of literature in this field. Based on these analyses, possible ways are proposed for future research to advance this consolidation as a scientific discipline.


Author(s):  
Jennifer H. Gao

Previous research suggested that Corporate Social Responsibility (CSR) is positively related to organization's attractiveness to potential employees. This chapter tries to explore the effectiveness of CSR dimensions on employee engagement and the mediating factors that lay between the two constructs. It is proposed that CSR has a direct impact on employee engagement, and that perceived organizational support (POS) and Chinese values mediate this relationship, so CSR may also contribute indirectly to employee engagement. Data were collected from 314 employees in the tourism sector in Macao. Results support the hypotheses, as the relationship between CSR and employee engagement is fully mediated by POS and Chinese Values. Implications to theory and practice, with limitations and future research are presented.


2019 ◽  
pp. 1380-1402
Author(s):  
Jennifer H. Gao

Previous research suggested that Corporate Social Responsibility (CSR) is positively related to organization's attractiveness to potential employees. This chapter tries to explore the effectiveness of CSR dimensions on employee engagement and the mediating factors that lay between the two constructs. It is proposed that CSR has a direct impact on employee engagement, and that perceived organizational support (POS) and Chinese values mediate this relationship, so CSR may also contribute indirectly to employee engagement. Data were collected from 314 employees in the tourism sector in Macao. Results support the hypotheses, as the relationship between CSR and employee engagement is fully mediated by POS and Chinese Values. Implications to theory and practice, with limitations and future research are presented.


Author(s):  
Maria del Carmen De la Luz Lanzagorta ◽  
Edith Sarai Lozada Sánchez ◽  
Jessica Abigail Cortés González ◽  
Concepción Nancy De Cristobal González

All over the world, institutions and organizations that recognize the social responsibility of companies are identified. They work on social innovation, which is companies' capacities to influence problems, generating synergies between the various sectors of society. In this research, a qualitative methodology was applied to a sample of companies from Puebla (Mexico) and the region to identify innovative practices of corporate social responsibility in the tourism sector and related companies. The central question that guides this research is, through which strategies or actions are companies in the tourism sector socially responsible and innovative? Therefore, the purpose is to show the good practices of different companies in the tourism sector in Puebla (Mexico) as well as their areas of opportunity and therefore strategies to strengthen responsibility and social innovation in the sector.


THE BULLETIN ◽  
2021 ◽  
Vol 389 (1) ◽  
pp. 219-225
Author(s):  
K.N. Beketova ◽  
А.Sh. Abdimomynova

The concept of social responsibility is the result of the evolution of traditional views on the nature of management due to the assessment of the organization's activities impact on the external environment; an approach that has shown its effectiveness and efficiency over decades of practice. Along with the contribution of environmental issues to the formation of socially responsible behaviors, a significant contribution to the development of this concept is the revision of the organizations image and their place in society, understanding the hidden power over the formation of favorable economic conditions and defining the complex motives that determine their philanthropic inclinations. In modern conditions the concept of social responsibility is one of the most important strategic management tools used to maintain the competitiveness of the enterprise, it is used in enterprises to assess and plan activities that contribute to the harmonious development of internal and external social environment.


Author(s):  
Nur Hanisah Razali ◽  
Nizam Jaafar ◽  
Ismail Ahmad

Corporate Social Responsibility (CSR) activities can lead the company to gain better recognition from citizens and investors. CSR has become one of the added values for a company in increasing competition from global and domestic. However, there are some critics who contend that the CSR benefits surpass the actual cost and some also claim that for the company to be socially responsible is too expensive. Therefore, the objective of this study is to determine the relationship between Corporate Social Responsibility (CSR) impacts on the Islamic Banks' financial performance, specifically in Malaysia. This study used Fixed Effect Regression Model to achieve the objectives of this study. The independent variables used to determine CSR comprise of environment, community, and workplace and marketplace expenditure ratio. Meanwhile, to measure the financial bank performance that is the dependent variable, Return on Asset (ROA) is used in this study. Based on this model, the researcher concluded that CSR’s elements which are environment, community, and marketplace have significant impacts on banks financial performance. This is consistent with Stakeholder Theory which states that the firm financial performance is determined by external stakeholders. In order to enhance the study future research may segregate the focus of the study specifically on Islamic Bank or conventional banking. Future research may also conduct research on the different industries.


Author(s):  
Salustiano Martínez-Fierro ◽  
María Paula Lechuga Sancho

Women make up more than half of the population of every society and are seen as the creators and instructors of the next generation. They are potentially significant human resources in the scientific, social, and cultural development of most countries and, consequently, special attention needs to be paid to the form of their occupational promotion. This paper describes the evolution of research on glass ceiling until July 2020. We compiled a database of 823 articles focused on the field and published in academic journals in the ISI WoS database. Bibliometric methods and techniques were used to describe the evolution of scientific activity, countries, and active institutions, most productive authors, most relevant sources, most influential documents, trend topics, and social structure researched. This determined the state of the art and described the evolution of the literature in this field, and it will help scholars refine existing and initiate new research agendas. A total of 846 documents were identified, and the results showed an upward trend in glass ceiling scientific production. Based on these analyses, possible forms of future research are proposed to advance toward the consolidation of this scientific discipline.


2016 ◽  
Vol 2 (1) ◽  
pp. 4-17 ◽  
Author(s):  
Michael L. Barnett

Purpose The purpose of this paper is to develop a better understanding of how, and how well, stakeholders make decisions about rewarding firms for acts of social responsibility and punish firms for their lack thereof. Design/methodology/approach The author integrates factors at the individual, firm, and industry levels that cause variation in how stakeholders attend to corporate social (ir)responsibility. Findings The author explicates the multi-level cognitive process stakeholders undertake in attending to firm’s actions and identifies limits on their ability to fulfill their central role in conditioning firms to be more socially responsible. Research limitations/implications The author outlines areas for future research that can fill gaps in the understanding of how stakeholders notice, make sense of, and respond to corporate social practices. Social implications The author argues that, under many conditions, business case or self-regulatory solutions may be inadequate to increase corporate social responsibility (CSR), and instead, formal regulatory solutions may prove necessary. Originality/value This paper brings needed structure to the literature on CSR. By delving deeper into the minds of stakeholders and outlining a multi-level cognitive process, it enables scholars to better address the key managerial issue of when, not simply whether, it pays to be good.


2018 ◽  
Vol 10 (7) ◽  
pp. 2460 ◽  
Author(s):  
Fabricio Schmidt ◽  
Roselaine Zanini ◽  
André Korzenowski ◽  
Reno Schmidt Junior ◽  
Karl Xavier do Nascimento

The purpose of this article is to analyze the performance of small and medium-sized enterprises (SMEs) manufacturing, aiming to identify the main practices of sustainability, including the values and transparency, internal audience, environment, supplier relationships, customer and/or consumer relationships, and community relationships. In order to develop this research, a questionnaire was applied on the subject in question, through which the companies were classified as to their reality in relation to corporate social responsibility. Based on the analysis, it was observed that five of these companies obtained a score that indicates that the companies have already assimilated the associated concepts and are clear of the necessary commitments for a socially responsible action. However, given the results obtained, it is possible to conclude that there is a need to strengthen the actions to be taken with regard to corporate social responsibility, since no company has positioned itself in excellence. In addition, some suggestions for new research were identified and discussed in the analysis of the results.


2020 ◽  
Vol 8 (2) ◽  
pp. 112
Author(s):  
Sura Altheeb ◽  
Kholoud Sudqi Al-Louzi

The current research investigates the impact of internal corporate social responsibility on job satisfaction in Jordanian pharmaceutical companies. Quantitative research design and regression analysis were applied on a total of 302 valid returns that were obtained in a questionnaire based survey from 14 pharmaceutical companies among employees, supervisors and managers. The results showed that internal corporate social responsibility was significantly related to job satisfaction and three of its dimensions, namely working conditions, work life balance and empowerment contributed significantly to job satisfaction, whereas employment stability and skills development had no contribution. This study implies that Jordanian pharmaceutical companies have to try their best to promote and facilitate internal corporate social responsibility among their employees in an effort to improve their job satisfaction, which will eventually yield positive results for the company as a whole. In light of these results, the research presented many recommendations for future research; the most important ones were the application of this study in other sectors, cultures, and countries, and using of multi method for collecting data.


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