Research on User Mental Model Acquisition Based on Multidimensional Data Collaborative Analysis in Product Service System Innovation Process

2017 ◽  
pp. 35-44
Author(s):  
Jinhua Dou ◽  
Jingyan Qin
Keyword(s):  
Mental Model ◽  
Service System ◽  
Innovation Process ◽  
System Innovation ◽  
Multidimensional Data ◽  
Product Service System ◽  
Model Acquisition ◽  
Product Service ◽  
Collaborative Analysis

scholarly journals Measuring Innovation Capability – Assessing Collaborative Performance in Product-Service System Innovation

2011 ◽  
pp. 207-212 ◽  
Author(s):  
Johanna Wallin ◽  
Andreas Larsson ◽  
Ola Isaksson ◽  
Tobias Larsson
Keyword(s):  
Service System ◽  
System Innovation ◽  
Innovation Capability ◽  
Product Service System ◽  
Collaborative Performance ◽  
Product Service

Exploration of the Digital Innovation Process in the Smart Product-Service System

2021 ◽  
Author(s):  
Haneen A. F. Saymeh ◽  
Xiangying Zhang ◽  
Tao Peng ◽  
Renzhong Tang ◽  
Zuoxu Wang ◽  
...  
Keyword(s):  
Service System ◽  
Innovation Process ◽  
Digital Technologies ◽  
Data Generation ◽  
Product Service System ◽  
Digital Innovation ◽  
Product Service ◽  
Smart Product ◽  
Usage Stage ◽  
Definition Of

Abstract The dissemination of digital technologies enabled massive data generation and new forms of cooperation. Hence, a new type of innovation named digital innovation emerged. Digital innovation has evolved in different domains and contexts, one of which is called Smart Product-Service System (Smart PSS). Many research works have been done on the development of Smart PSS by leveraging various digital technologies and exploiting its digital capabilities along its lifecycle to generate personalized and innovative solutions. However, there are scarcely any works to explore how the digital innovation process can be manifested to fully exploit digital capabilities throughout Smart PSS development. Aiming to fill this gap, this research provides a theoretical basis for digital innovation in Smart PSS and investigates how it can be in line with the development of Smart PSS from an engineering lifecycle perspective. This work also provides a definition of Smart PSS from the context of digital innovation. A case study on smart office chair is employed to demonstrate the digital innovation process in the usage stage. This work can provide insight and guidance for Smart PSS development and further harness its digital innovation process.

A Study on the Core Competency for Product-Service System

2015 ◽  
Vol 29 (2) ◽  
pp. 171-195 ◽  
Author(s):  
Hong, Yong-pyo ◽  
Young Jun Kim
Keyword(s):  
Service System ◽  
Core Competency ◽  
Product Service System ◽  
The Core ◽  
Product Service

QFD APPROACH FOR QUALITY IMPROVEMENT OF A SUSTAINABLE PRODUCT-SERVICE SYSTEM

2019 ◽  
Vol 1 (1) ◽  
pp. 76
Author(s):  
Nur Indrianti ◽  
Devika Kumala ◽  
Tri Wibawa
Keyword(s):  
Quality Improvement ◽  
Quality Function Deployment ◽  
Service System ◽  
Design Tool ◽  
Productivity Index ◽  
Product Service System ◽  
Goods And Services ◽  
Product Service ◽  
Service Productivity ◽  
Sustainability Concept

Increasing awareness of the importance of services has given rise to the concept of product-service system where goods and services are sold as an integrated package to customers. On the other hand, the emerging sustainability concept has escalated the demand for sustainability for industries. Consequently, it is necessary to build strategies that lead the company to achieve sustainability goals while keeping competitiveness. Drawing on the necessity service and sustainability concept in the quality improvement of the product-service system, this study aims to develop a systematic design tool by filling the gap to the previous studies. We used Quality Function Deployment (QFD) approach by considering customer requirements (VoC) and stakeholder requirements (VoSt), instead of VoC only, based on the service and sustainability dimensions. We refer to the proposed QFD approach as QFDSPS. We introduce service productivity index (SPI) to measure the performance of the system. Thus, in the proposed methodology, the strategies for quality improvement were defined as subject to VoC, VoSt, and SPI. The methodology was implemented in a Javanese restaurant which meets the characteristics of a product-service system. The result shows that the proposed method can be implemented. The implications due to the implementation of the method are also discussed.

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