Study and Analysis of Software Development and User Satisfaction Level

2009 ◽  
pp. 352-353
Author(s):  
Deepshikha Jamwal ◽  
Pawanesh Abrol ◽  
Devanand Padha
Keyword(s):  
Software Development ◽  
User Satisfaction ◽  
Satisfaction Level

scholarly journals Satisfaction with sports services of University Campus of Espinardo

2020 ◽  
pp. 105-112
Author(s):  
J. Nicolás-López ◽  
JC. Escaravajal-Rodríguez
Keyword(s):  
User Satisfaction ◽  
Satisfaction Level ◽  
University Campus ◽  
Degree Of Satisfaction ◽  
Age Range ◽  
High Degree ◽  
Validated Instrument ◽  
Very High ◽  
Assessment Questionnaire

El presente estudio tiene como objetivo conocer el grado de satisfacción de los usuarios con los servicios deportivos del Campus Universitario de Espinardo. En el estudio participaron 61 sujetos de ambos sexos y con un rango de edad entre 18 y 66 años. Para la realización de la encuesta se utilizó un instrumento validado, el "Cuestionario de valoración de servicios deportivos (EPOD2)". Los resultados muestran como los clientes manifiestan un alto grado de satisfacción en prácticamente todas las dimensiones analizadas. Los apartados de variedad, modernidad y mantenimiento de materiales y posibilidades de sugerencias son los que presentan un mayor grado de descontento por parte de los usuarios de las instalaciones, aunque a nivel general la satisfacción en estos ítems sigue siendo superior al 50%. En conclusión, la satisfacción por parte de los usuarios es muy alta, manifestando solo necesidades de mejora en aspectos concretos de algunas dimensiones. This study aims to determine the degree of user satisfaction with sports services University campus of Espinardo. The study involved 61 subjects of both sexes and with an age range between 18 and 66 years. A validated instrument was used for conducting the survey, "Assessment Questionnaire sports services (EPOD2)". The results show that customers show a high degree of satisfaction in virtually all dimensions analyzed. Paragraphs variety, modernity and maintenance of materials and possibilities of suggestions are those with a higher degree of dissatisfaction on the part of users of the facilities, although overall satisfaction level in these items remains greater than 50%. In conclusion, the satisfaction of users is very high, showing only needs to improve specific aspects of some dimensions.

Flexible and reliable ERP project customization framework to improve user satisfaction level

2018 ◽  
Vol 22 (S2) ◽  
pp. 2889-2895 ◽  
Author(s):  
S. Hameed Ibrahim ◽  
S. Duraisamy ◽  
U. K. Sridevi
Keyword(s):  
User Satisfaction ◽  
Satisfaction Level

scholarly journals Analysis of the user satisfaction level in a public physical therapy service

2013 ◽  
Vol 17 (4) ◽  
pp. 328-335 ◽  
Author(s):  
Renato S. Almeida ◽  
Leandro A. C. Nogueira ◽  
Stéphane Bourliataux-Lajoine
Keyword(s):  
Physical Therapy ◽  
User Satisfaction ◽  
Satisfaction Level ◽  
Therapy Service

scholarly journals Measuring User Satisfaction Online-KRS Using End User Computing Satisfaction Method

2021 ◽  
Vol 9 (2) ◽  
pp. 25
Author(s):  
Wika Aditya Ramadhan ◽  
Setiyowati Setiyowati ◽  
Bebas Widada
Keyword(s):  
User Satisfaction ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Ease Of Use ◽  
Coefficient Of Determination ◽  
Online Information ◽  
Satisfaction Level ◽  
End User ◽  
Independent Variable ◽  
End User Computing

Evaluation of User Satisfaction with the Online KRS System at XYZ Health College using the End User Computing Satisfaction method. XYZ Health College in the KRS process has been supported by the KRS Online information system, but the KRS Online user satisfaction level has never been measured. The purpose of this study was to determine the level of user satisfaction of KRS Online College of Health XYZ in terms of several factors, namely content, accuracy, form, ease of use, and timeliness in assessing user satisfaction of KRS Online. The results of the research using instrument tests, data quality tests, multiple linear regression analysis, coefficient of determination, t test and f test are known based on the results of the analysis that the effect of the independent variable on the dependent variable is expressed by the coefficient of determination (R2) which is 0.471 or 47.1% . And the value > Fcount (13.904) > Ftable (2.76) so that the content, accuracy, form, ease of use and timeliness together have an effect on satisfaction.

scholarly journals Enhancing research informatics core user satisfaction through agile practices

JAMIA Open ◽  
2021 ◽  
Vol 4 (4) ◽  
Author(s):  
Andrew R Post ◽  
Jared Luther ◽  
J Maxwell Loveless ◽  
Melanie Ward ◽  
Shirleen Hewitt
Keyword(s):  
Best Practices ◽  
Software Development ◽  
User Satisfaction ◽  
Best Practice ◽  
Turnaround Time ◽  
Agile Software Development ◽  
User Engagement ◽  
Full Time ◽  
Agile Practices ◽  
Agile Software

Abstract Objective The Huntsman Cancer Institute Research Informatics Shared Resource (RISR), a software and database development core facility, sought to address a lack of published operational best practices for research informatics cores. It aimed to use those insights to enhance effectiveness after an increase in team size from 20 to 31 full-time equivalents coincided with a reduction in user satisfaction. Materials and Methods RISR migrated from a water-scrum-fall model of software development to agile software development practices, which emphasize iteration and collaboration. RISR’s agile implementation emphasizes the product owner role, which is responsible for user engagement and may be particularly valuable in software development that requires close engagement with users like in science. Results All RISR’s software development teams implemented agile practices in early 2020. All project teams are led by a product owner who serves as the voice of the user on the development team. Annual user survey scores for service quality and turnaround time recorded 9 months after implementation increased by 17% and 11%, respectively. Discussion RISR is illustrative of the increasing size of research informatics cores and the need to identify best practices for maintaining high effectiveness. Agile practices may address concerns about the fit of software engineering practices in science. The study had one time point after implementing agile practices and one site, limiting its generalizability. Conclusions Agile software development may substantially increase a research informatics core facility’s effectiveness and should be studied further as a potential best practice for how such cores are operated.

scholarly journals Software Development Technique for the Betterment of End User Satisfaction using Agile Methodology

TEM Journal ◽  
2020 ◽  
pp. 992-1002
Author(s):  
Lalband Neelu ◽  
D. Kavitha
Keyword(s):  
Customer Satisfaction ◽  
Software Development ◽  
Present State ◽  
User Satisfaction ◽  
Development Process ◽  
Software Development Process ◽  
End User ◽  
Traditional System ◽  
Agile Methodology ◽  
User Priority

Agile methodology mainly focuses on the end user priority during the each and every stage of software development process. There is a huge scope in this technique in order to alter the major/minor modifications at each stage of software development for attaining the customer satisfaction. The main aim of the present work is to compare agile methodology with the traditional system methodologies. The present state of using the agile technologies for customer satisfaction at every phase by delivering valuable software continuously is also discussed in the present work. Based on the pitfalls in the existing models, a new model is proposed here in the present study.

ANALISIS KEPUASAN PENGGUNA JASA PEMELIHARAAN DAN PERBAIKAN ATAS PELAYANAN UPT-PP (UNIT PELAKSANA TEKNIS PEMELIHARAAN DAN PERBAIKAN) POLITEKNIK NEGERI BALI

1970 ◽  
Vol 4 (1) ◽  
Author(s):  
I Made Aryana ◽  
I M. Alit K Salain ◽  
I W Yansen
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Descriptive Analysis ◽  
Education Institution ◽  
Theory And Practice ◽  
Service Users ◽  
Satisfaction Level ◽  
Maintenance And Repair ◽  
Special Unit ◽  
User Expectations

ABSTRACT: PNB is avocational education institution. With vocational predicate, PNB have diverse learning facility. In order for these assets remain in top condition (ready to use), there should be a special unit that handles maintenance and repair issues. UPT-PP (Unit Pelaksana Teknis Pemeliharaan dan Perbaikan) is one of the units in PNB which has a function implementing maintenance and repairs of all assets, and all equipment used in the activities of the learning process. UPT-PP has the functions and responsibilities are quite heavy and vital in supporting the smooth learning activities both theory and practice. This situation demands UPT-PP should have good human resources, competent, reliable and should be supported by the provision of hardware and software that is adequate. This study aims to determine the value of service user satisfaction level of maintenance and repair of services given by UPT-PP Politeknik Negeri Bali and identify the factors that need attention in order to increase user satisfaction with the services UPT-PP Politeknik Negeri Bali. Retrieval of data obtained from the spread of the questioner about facts and reality associated with service quality and user expectations UPT-PP Politeknik Negeri Bali. While the calculation of the correspondence between the level of quality and user expectations UPT-PP is the comparison of the quality weight with the weight of expectations/interests. This conformity level will show the level of user satisfaction with the services. Results of a descriptive analysis of user satisfaction with the services UPT-PP can be determined by the value of the conformity level. After analysis, the conformity level of each dimension is obtained from the tangible value 81.08%, conformity level of reliability79.04%, conformity level of responsiveness to the value of 81.09%, the assurance dimension with value 84.20% and dimensions of empathy with the conformity value 83.23%. From five dimensions of conformity level assessment between service quality expectations of service users UPT-PP Politeknik Negeri Bali is 81.07% or user satisfaction level can achieve 81.07%. The advice can be given to UPT PP services is able to calculate the time it takes to handle a case, time discipline and may provide an explanation to user about problems experienced and can establish a harmonious working relationship to all service users, in order to increase the trust of all users.

Analysis of user satisfaction for unisex medical uniforms

2017 ◽  
Vol 21 (3) ◽  
pp. 162-177
Author(s):  
Injoo Kim ◽  
Brooke Brandewie ◽  
Myoung-Ok Kim
Keyword(s):  
User Satisfaction ◽  
Medical Staff ◽  
Design Methodology ◽  
Current Medical ◽  
Satisfaction Level ◽  
Design Development ◽  
Content Type ◽  
Sizing System ◽  
Practical Implications

Purpose This paper aims to analyze the medical uniform wearers’ needs by surveying the current medical uniform sizing system and issues, and to evaluate fit satisfaction level of medical uniform wear by gender with scrub shirts, pants and coats. Design/methodology/approach Research was conducted using a quantitative questionnaire, and the respondents’ data results were analyzed using SPSS. Findings The distinguished difference from the medical uniform and daily wear was that the medical garments’ sizing system had only alphabet sizing options, and the wearing ease was larger than that of daily wear. Fabric preferences included the combination of “stretch fabrics + non-stretch fabrics”. All male respondents’ satisfaction levels were reported higher than those of female respondents. Respondents were the least satisfied with the pants, followed by the shirts, and the coat in that order. As the current medical uniform has been developed based on the male figure, there were significant needs overall for improving the fit of the female medical uniform. Practical implications The study quantified fit satisfaction levels to suggest specific improvements that should be made to the design and fit of the female pants along with the coat using new comfortable textiles to achieve better performance for all medical staff. Originality/value This research specifically evaluated fit satisfaction levels of the medical uniform provided by hospital institutions in Ohio, attempting to suggest improvements for future medical uniform and design development to increase overall fit satisfaction.

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