Technology Readiness Index (TRI) Factors as Differentiating Elements between Users and Non Users of Internet Banking, and as Antecedents of the Technology Acceptance Model (TAM)

Author(s):  
Péricles José Pires ◽  
Bento Alves da Costa Filho ◽  
João Carlos da Cunha
Author(s):  
Sri Ismulyaty ◽  
Wiwin Siswantini

Sri Ismulyaty dan Wiwin Siswantini: The purpose of this study was to determine the influence of trust, risk and technology acceptance models, perceived case of use, perceived usefulness, perceived of credibility, the customers' interest in using internet banking? And how to influence customers' interest in using internet banking to the decision in dealing with internet banking? As well as how to influence customers' interest in using internet banking mediates the relationship between trust, risk and technology acceptance models with decisions in dealing with internet banking?Discussion of the results of this study can be drawn the following conclusions: Trust affect the customers' interest in using internet banking, Risk affect the customers' interest in using internet banking, Perceived case of use affect the customers' interest in using internet banking, Perceived usefullnes affect the interest of the customer in using internet banking, Perceived of credibility affect the customers' interest in using internet banking, interest customers in using internet banking influence the decision in the transaction, interest customers in using internet banking may mediate the relationship between trust, risk and technology acceptance models with the decision in the transaction with internet banking.Key Words: Trust, Risk And Technology Acceptance Model Keputusan Nasabah, Minat Nasabah


Author(s):  
Marcus Rodrigues Peixoto ◽  
Jorge Brantes Ferreira ◽  
Laís Oliveira

ABSTRACT Context: teleconsultation can be a strategic technological tool for patients to access quality healthcare while dealing with resource challenges within health industry. It can be particularly relevant during and after the COVID-19 pandemic, when the social distancing world had to scramble for new technological solutions to offer quality healthcare services with reduced personal contact. Objective: our research proposes an integrative technology acceptance model to evaluate the drivers of teleconsultation adoption by patients, aligning constructs from the technology acceptance model with other drivers, such as technology readiness, trust, and self-efficacy. Methods: analyses included descriptive statistics and structural equations modeling based on survey’s data from a sample of 415 consumers. Results: results indicate significant relationships between the assessed constructs, with particular relevance on the effects of perceived usefulness, anteceded by trust and technology readiness, on attitude and intention to use teleconsultation. Conclusion: our findings provide helpful insights for health organizations and regulators associated with the diffusion of teleconsultation. The study findings also indicate that the challenging COVID-19 pandemic context may be affecting patients’ intention to adopt teleconsultation.


2014 ◽  
Vol 2 (1) ◽  
pp. 77-91
Author(s):  
Lucilla Andrade Sousa Cunha ◽  
Jussara Goulart da Silva ◽  
Rejane Alexandrina Domingues Pereira do Prado ◽  
Marli Auxiliadora da Silva

This study aims at analyzing the variables of use and contact of users regarding to products and services of mobile phone technology. Technological innovation stands in the enterprise, enabling growth and creation of new products and services. In the theoretical framework, we used the technology readiness model, from users beliefs and feelings represented by four dimensions: optimism, innovativeness, discomfort and insecurity. It also highlights the technology acceptance model and presents two important constructs as perceived usefulness and ease of use. In short, the factors that support the technology readiness model could be preceding the technology acceptance model. To conduct this study, a field survey of students at the Federal University of Uberlândia / Campus FACIP was carried out. Results indicate optimism as the main factor to accept new mobile technology, due to the fact that the mobile devices provide benefits to people's lives and prompt them a positive attitude toward mobile technology. The perception of the user to purchase a mobile device is directly related to its usefulness and ease of handling of the technology.


Author(s):  
Ana Mardiana ◽  
Muchriana Muchran ◽  
Grace T. Pontoh

Objective - This studyaimed toanalyzethe variablesTAMby addingservice awarenessasexternal variablesandexperienceas a moderating variable. In analyzing thestudy subjectsusedempirical testing. Methodology/Technique - Dataobtained bydistributing questionnaires tointernet banking users. Selection ofthe sampleusingsimple random sampling technique. Hypothesis testingmethodsPartial LeastSquare Findings - The awareness of service support the perceivedease of useandperceived usefulness. Perceivedease of usesupports theperceived usefulness. Perceivedease of usehas no support onintention to use. Perceivedusefulnesshas no support onintention to use. Perceivedease of usesupportstheintention to usetheexperienceas avariablemoderating.Perceivedusefulnesshas no supporton theintention to usetheexperienceas avariablemoderating. Novelty - This research refers toresearch Al Somali(2008) and Mahardika(2010) which examines Awareness of service, Security, Quality of internet connection as an external variable. The variablesthat use isawarenessof servicedue tothe different resultsofthe two researchers. This study alsoaddsvariablemoderationis experience. Experienceis usedforInternet Bankingcan be different dependingon the experiencethey have. Type of Paper - empirical. Keywords: Internet Banking, Technology Acceptance Model, Awareness of Service, Experience


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