Perceived Site Security as a Second Order Construct and Its Relationship to e-Commerce Site Usage

2013 ◽  
pp. 1075-1085 ◽  
Author(s):  
Edward Hartono ◽  
Ki-Yoon Kim ◽  
Kwan-Sik Na ◽  
James T. Simpson ◽  
David Berkowitz
Keyword(s):  
Second Order ◽  
Order Construct

scholarly journals Perceived quality, authenticity, and price in tourists’ dining experiences: Testing competing models of satisfaction and behavioral intentions

2019 ◽  
Vol 25 (4) ◽  
pp. 480-498 ◽  
Author(s):  
Birgit Muskat ◽  
Tanja Hörtnagl ◽  
Girish Prayag ◽  
Sarah Wagner
Keyword(s):  
Service Quality ◽  
Food Quality ◽  
Behavioral Intentions ◽  
Perceived Quality ◽  
Second Order ◽  
Price Fairness ◽  
Tourist Satisfaction ◽  
Order Construct ◽  
Competing Models

This study examines tourists’ dining experiences and tests competing models of predictors of satisfaction and behavioral intentions. Specifically, we examine the influence of service quality, quality of environment, food quality, price fairness, authenticity, and tourist satisfaction on behavioral intentions. Within the context of mountain hut casual ethnic restaurants and a survey of 304 respondent tourists, we apply partial least squares-structural equation modeling (PLS-SEM) to test both the baseline and the competing, hierarchical latent model. First, results for the baseline model show that satisfaction fully mediates the relationship between the various quality attributes and behavioral intentions. Second, results from the competing model confirm that food quality, service quality, and quality of environment form a second-order construct of perceived quality. Third, results reveal that service quality, quality of the environment, and food quality are best represented as a second-order construct in modeling predictors to evaluate the tourism dining experiences relative to tourist satisfaction and behavioral intentions. Fourth, we show that authenticity is a stronger predictor of satisfaction than price fairness and service quality.

Consumer engagement with eWOM on social media: the role of social capital

2018 ◽  
Vol 42 (4) ◽  
pp. 482-505 ◽  
Author(s):  
Yaniv Gvili ◽  
Shalom Levy
Keyword(s):  
Social Capital ◽  
Social Media ◽  
Conceptual Framework ◽  
Second Order ◽  
Equation Modeling ◽  
Consumer Engagement ◽  
Content Type ◽  
Order Construct ◽  
Channel Type

Purpose The nature of digital media channels are important factors in explaining consumers’ behavior over the Web, and specifically on social network sites (SNS). The purpose of this paper is to propose a conceptual framework explaining consumer engagement with electronic word of mouth (eWOM) communication via SNS, based on key attributes of this media channel. Design/methodology/approach Based on the expectancy value theory (EVT), a conceptual framework is proposed to model the effect of eWOM channel attributes on eWOM engagement process. Consumer eWOM engagement is conceptualized as a second-order construct. A structural equation modeling procedure was employed to empirically test the model using data collected from two social media communication channels. Findings First, results suggest that engagement with eWOM can be conceptualized as a second-order construct based on user tendency to receive or share eWOM with other network members. Second, the path analysis model supports the employment of EVT and shows that two key attributes of eWOM channels, social capital and credibility, significantly affect consumer attitude toward eWOM via SNS. Attitude toward eWOM, in turn, affects eWOM engagement. Third, SNS channel type moderates the effect on attitude. Practical implications Marketing communication practitioners should note that the strength of social ties plays a key role in spreading eWOM on SNS effectively. This insight should be employed a part of social media marketing strategy. Originality/value This is first research that models the effect of social media attributes on eWOM engagement and demonstrates the moderating role of channel type. The model is highly valuable in light of the importance of the concept of engagement in internet research.

Collaborative Technology and Dimensions of Team Cognition

2013 ◽  
Vol 4 (3) ◽  
pp. 22-37 ◽  
Author(s):  
Hayward P. Andres
Keyword(s):  
Mental Model ◽  
Team Learning ◽  
Second Order ◽  
Team Cognition ◽  
First Order ◽  
Interaction Quality ◽  
Order Construct ◽  
Team Mental Model ◽  
Learning Team ◽  
Collaboration Mode

The purpose of this study was to explore team cognition as a multidimensional activity comprised of team learning, team reflexivity, and team mental model during project teamwork. A laboratory experiment was conducted to examine the effects of two different modes of collaboration – face-to-face and technology-mediated collaboration on team cognition and its subsequent impact on task outcomes. Team cognition was represented as a second-order construct comprised of three first-order dimensions. A direct-observation rating scale used to derive measures of the first-order dimensions was shown to have strong psychometric properties. The partial least squares method was used to test a structural equation model where the second-order construct was presented as a mediator between collaboration mode and task outcomes (productivity and interaction quality). As hypothesized, team cognition significantly influenced productivity and interaction quality outcomes. Further, collaboration mode significantly improved team cognition through its specific effects on the team learning, team reflexivity, and team mental model development. The main contribution of the study lies in its finding that team cognition can be viewed as a hierarchical construct that accounts for distinct yet cognition-related behaviors. This finding offers an extension to current related research models and identifies behavioral indicators that can be monitored by project managers in developing prescriptive measures aimed at promoting project success.

Pathways towards Green Banking adoption: moderating role of top management commitment

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Syed Asim Ali Bukhari ◽  
Fathyah Hashim ◽  
Azlan Amran
Keyword(s):  
Operational Efficiency ◽  
Second Order ◽  
Top Management ◽  
Bank Branch ◽  
Content Type ◽  
Bank Branches ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Order Construct ◽  
Stakeholder Pressures

Purpose The purpose of this study is to empirically examine the determinants and outcomes of Green Banking adoption and the moderating influence of top management commitment under the corporate environmental ethics ideology. External stakeholder pressures are analyzed as determinants of Green Banking adoption. Brand image and operational efficiency are examined as outcomes of this business ideology. Green Banking adoption is adapted as a second-order construct with four first-order reflective constructs to ensure in-depth conceptualization of the construct. Design/methodology/approach Green Banking adoption is studied at the bank branch level in a developing country, i.e. Pakistan. The data is collected from the branch managers of 212 bank branches from five major cities of Pakistan through mails. Self-administered survey was used for the data collection. The data was analyzed through the application of partial least square-structured equation modeling in SMART PLS 3.2.9. The measurement model and the structural model of the research framework were analyzed through the two-stage approach of the second-order analysis. Findings The results indicate a positive relationship between customer and competitor pressure and Green Banking adoption among bank branches in Pakistan depicting an influence of various environmental ethical pressures on bank’s adoption practices. Community pressure was shown to have no significant influence on Green Banking adoption at the branch level. The moderator of top management commitment caused a positive influence on the relationship between all the studied stakeholder pressures and Green Banking adoption. Branch managers reported branch image and operational efficiency to be enhanced due to Green Banking adoption. Originality/value This study attempts to fill in the significant gap in Green Banking adoption literature through an empirical analysis of Green Banking’s second-order construct. Currently, limited literature exists on the various aspects of Green Banking adoption, and an empirical study has not been conducted at the bank branch level. The study contributes significant practical, theoretical and methodological contributions to the area of Green Banking.

Modeling buyer-based brand equity in industrial settings

2014 ◽  
Vol 29 (4) ◽  
pp. 7-31 ◽  
Author(s):  
Maud Dampérat ◽  
Alexandra Lewicki ◽  
Alain Jolibert
Keyword(s):  
Brand Equity ◽  
Corporate Reputation ◽  
Second Order ◽  
Mediating Role ◽  
Order Construct ◽  
Industrial Settings

This article proposes and empirically tests a model of buyer-based brand equity in industrial settings. We conceptualize industrial buyer-based brand equity as a second-order construct. We examine the mediating role of buyer-based brand equity and the determinant role of corporate reputation.

Environmental awareness, consumption of organic products and gender

2020 ◽  
Vol 27 (4) ◽  
pp. 353-368
Author(s):  
Nágela Bianca do Prado ◽  
Gustavo Hermínio Salati Marcondes de Moraes
Keyword(s):  
Environmental Awareness ◽  
Control Variable ◽  
Empirical Support ◽  
Second Order ◽  
Quantitative Methodology ◽  
Convenience Sample ◽  
Content Type ◽  
Organic Products ◽  
Order Construct ◽  
And Gender

PurposeIt was aimed to propose and test a theoretical model to evaluate how some dimensions of environmental awareness influence the intention of consuming organic products using gender as a control variable.Design/methodology/approachThe research was developed through quantitative methodology with the use of multivariate data analysis (PLS-SEM). The model uses a second-order construct. Although, it was conducted in a nonprobabilistic way using a convenience sample, with 213 university students.FindingsIt was confirmed the relation between the environmental awareness dimensions' influence and the intention to buy organic products that is also influenced according to the consumers' gender. There is a more positive effect and intensity in the organics' purchase by women.Research limitations/implicationsThe nonprobabilistic nature in addition to the use of the convenience sample, factors that do not allow the generalization of the results, are some limitations. Moreover, the dimensions of environmental awareness proposed do not include all of the motivators about the organic consumption.Practical implicationsThe results identified the factors that motivate the intention to consume organic products in Brazilian context and can contribute to managerial strategies formulation in order to increase the value perceived by the customer in relation to the consumption of these products.Originality/valueThis paper presents a deeper understanding about the dynamics between the factors that can guide the choice for organic products, besides providing a greater theoretical and empirical support tested by the use of a second-order construct.

scholarly journals The effectiveness of management accounting systems in SMEs: a multidimensional measurement approach

2020 ◽  
Vol 21 (3) ◽  
pp. 497-515
Author(s):  
Elsa Pedroso ◽  
Carlos F. Gomes
Keyword(s):  
Management Accounting ◽  
Second Order ◽  
Chief Financial Officers ◽  
Accounting System ◽  
Accounting Systems ◽  
Content Type ◽  
Management Accounting Systems ◽  
Order Construct ◽  
Information Characteristics ◽  
Management Accounting System

PurposeThe purpose of this paper is to present and validate a multidimensional approach to measure the effectiveness of management accounting systems.Design/methodology/approachBased on an extensive literature review, the most appropriate information dimensions were identified. To validate the multidimensional tool, survey data were obtained from 284 chief financial officers of Portuguese small- and medium-sized enterprises (SMEs). A structural equation model, evaluating the influence on the managerial performance, was used to verify the nomological validity of this new construct.FindingsThe results of this study suggest that the effectiveness of management accounting systems can be measured using a second-order construct. This construct includes 14 items, covering four dimensions of the management information characteristics.Research limitations/implicationsAlthough contributing to the advancement of knowledge, it is, however, limited to the Portuguese organizational environment and culture. Therefore, further studies should be carried out in other organizational contexts and cultures, to test and validate this multidimensional tool.Practical implicationsThe multidimensional tool presented and validated in this study can be used by executives of SMEs for assessing the effectiveness of their management accounting systems, which can help to improve SMEs' performance measurement and benchmarking processes.Originality/valueOn the best of our knowledge, this is the first study wherein the management accounting system is modeled as a second-order construct from the perspective of multidimensional information characteristics. This second-order approach recognizes the contribution and retains the distinctive nature of each first-order construct, representing the management accounting system. This multidimensional construct could be very important for future research by allowing to capture synergies resulting from the balanced development of its four information dimensions, and consequently, offer new contributions to management accounting knowledge.

Shopping environment preferences of Hispanic consumers in the U.S.

2015 ◽  
Vol 43 (3) ◽  
pp. 261-275 ◽  
Author(s):  
David Burns ◽  
Mary Conway Dato-on ◽  
Chris Manolis
Keyword(s):  
Design Methodology ◽  
Second Order ◽  
Order Model ◽  
Environmental Preferences ◽  
Research Attention ◽  
Content Type ◽  
Order Construct ◽  
The Usa ◽  
Hedonic Shopping ◽  
Practical Implications

Purpose – The purpose of this paper is to develop and begin to validate a scale to assess the shopping environment preferences of Hispanic consumers in the USA. Design/methodology/approach – The sample consists of 160 Hispanic consumers attending a Hispanic festival in the southeast USA. A questionnaire contained items to measure shopping environment preferences and scales to measure materialism, hedonic shopping motivations, and perceived discrimination. Findings – The findings suggest a second-order model where three factors (familiarity, price, and experience) load onto a single second-order construct of shopping environment preferences. The result is a scale consisting of three factors permitting the exploration of the retail environmental preferences of Hispanic consumers in the USA. Practical implications – The study develops a scale that can be applied by US retailers to gain additional knowledge of their Hispanic consumers, thus enabling strategies to be developed that potentially enhance their engagement in retail environments. Originality/value – Given the size of this segment and its increasing impact on the retail market, surprisingly, Hispanic consumers in the USA have received relatively little research attention.

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