The service systems view on stakeholder integration – a mutually engaged case study on internal stakeholder integration

2017 ◽  
pp. 129-154
Author(s):  
Julia M. Jonas
Keyword(s):  
Service Systems ◽  
Internal Stakeholder ◽  
Stakeholder Integration ◽  
Systems View

scholarly journals Product-Service Systems and Sustainability: Analysing the Environmental Impacts of Rental Clothing

2021 ◽  
Vol 13 (4) ◽  
pp. 2118
Author(s):  
Emma Johnson ◽  
Andrius Plepys
Keyword(s):  
Environmental Impacts ◽  
Business Models ◽  
Service Systems ◽  
Environmental Benefits ◽  
Fast Fashion ◽  
Product Service ◽  
Potential Impact ◽  
Environmental Savings ◽  
Product Service Systems

Business models like product-service systems (PSSs) often recognise different sustainability goals and are seen as solutions for the impacts of consumption and fast fashion, but there is a lack of evidence supporting the environmental claims of such business models for clothing. The research aimed to understand if rental clothing business models such as PSSs have the environmental benefits often purported by quantifying the environmental impacts of rental formal dresses in a life-cycle assessment (LCA) in a case study in Stockholm, Sweden. The effects of varying consumer behaviour on the potential impact of a PSS vs. linear business model are explored through three functional units and 14 consumption scenarios. How users decide to engage with clothing PSSs dictates the environmental savings potential that a PSS can have, as shown in how many times consumers wear garments, how they use rental to substitute their purchasing or use needs, as well as how consumers travel to rental store locations.

A synthetical development approach for rehabilitation assistive smart product–service systems: A case study

2021 ◽  
Vol 48 ◽  
pp. 101310
Author(s):  
Guo Jia ◽  
Guiyi Zhang ◽  
Xin Yuan ◽  
Xiaosong Gu ◽  
Heshan Liu ◽  
...  
Keyword(s):  
Service Systems ◽  
Product Service ◽  
Smart Product ◽  
Development Approach ◽  
Product Service Systems

scholarly journals UNDERSTANDING THE EMBEDDED CARBON CHALLENGES OF BUILDING SERVICE SYSTEMS

2021 ◽  
Vol 1 ◽  
pp. 3279-3288
Author(s):  
Maria Hein ◽  
Darren Anthony Jones ◽  
Claudia Margot Eckert
Keyword(s):  
Energy Use ◽  
Cooling System ◽  
Current System ◽  
Energy Performance ◽  
Service Systems ◽  
Carbon Footprints ◽  
Embodied Carbon ◽  
Study Results ◽  
Operational Energy

AbstractEnergy consumed in buildings is a main contributor to CO2 emissions, there is therefore a need to improve the energy performance of buildings, particularly commercial buildings whereby building service systems are often substantially over-designed due to the application of excess margins during the design process.The cooling system of an NHS Hospital was studied and modelled in order to identify if the system was overdesigned, and to quantify the oversizing impact on the system operational and embodied carbon footprints. Looking at the operational energy use and environmental performance of the current system as well as an alternative optimised system through appropriate modelling and calculation, the case study results indicate significant environmental impacts are caused by the oversizing of cooling system.The study also established that it is currently more difficult to obtain an estimate of the embodied carbon footprint of building service systems. It is therefore the responsibility of the machine builders to provide information and data relating to the embodied carbon of their products, which in the longer term, this is likely to become a standard industry requirement.

scholarly journals Sustainable and traditional technologies in Kutahya historic houses and their contribution to circularity: the case of Lajos Kossuth house

2021 ◽  
Vol 6 (1) ◽  
pp. 92
Author(s):  
Betül Ankaralıgil ◽  
Gülşen Dişli
Keyword(s):  
Traditional Knowledge ◽  
Energy Demand ◽  
Knowledge Systems ◽  
Service Systems ◽  
Historic Buildings ◽  
Construction Technology ◽  
Building Systems ◽  
Heritage Buildings ◽  
Cradle To Cradle

<p>It is important to preserve historic buildings in their original conditions, not only to protect building integrity but also to sustain Traditional Knowledge Systems. As stated by ICCROM, those Traditional Knowledge Systems play an important role in the conservation and management of heritage. Among them, building service systems including heating, cooling, ventilation, lighting, drainage, and their architectural construction technology help sustain heritage buildings and extend their life cycle with a minimum level of energy demand. Passive survivability means also contribute to comfort conditions, opening new scenarios for the designing of contemporary buildings. Hence, in this research, first, traditional Kutahya houses were examined in terms of their construction, technology, and architecture. Then, among them, Lajos Kossuth House, dated the 18<sup>th</sup> century, has been chosen as an exemplary to investigate its traditional building service systems in more detail from the point of circularity in construction, their contribution to circular economy, Cradle to Cradle (C2C) strategies, and design for adaptability principles (DfA).  It is observed that they are mostly in a well-preserved condition in terms of both function and character-defining features. However, after 1982, during its refurbishment work to be used as a museum, some of its original details, especially the ones related to waste and clean water were destroyed. To be able to sustain and protect the rest of the original service systems and related architectural construction details in this case study building, they should first be documented, well defined and their recognition should be increased to serve as a model for the maintenance of similar building systems. In addition, it might be possible to transfer the knowledge of those passive survivability means and circular construction principles to contemporary buildings.</p>

Modelling and Simulation Perspective in Service Design

2017 ◽  
pp. 374-399
Author(s):  
Monica Dragoicea ◽  
Joao Falcao e Cunha ◽  
Monica Viorela Alexandru ◽  
Denisa Andreea Constantinescu
Keyword(s):  
Systems Engineering ◽  
Service Design ◽  
Modelling And Simulation ◽  
Service Systems ◽  
Design Stage ◽  
Agent Based ◽  
Strong Focus ◽  
Interaction Modelling ◽  
Technical Systems

This chapter discusses the development of improved citizen services taking into consideration integration of agent-based modelling and simulation experience into conceiving, design and implementation activities with a strong focus on technology enabled service systems. Service design is formalized here towards the integration of customer experience, validated through service interaction modelling. Integration of user experience at design stage in the value co-creation process is a possible immediate evolution direction of projects in the Smarter Cities perspective. Guidelines for integrating a modelling and simulation perspective in service design are presented along with the Socio-Technical Systems Engineering process. The case study presented here is dedicated to Smart Transport. The chapter opens a larger discussion on specific research directions and knowledge transfer related to Smart Transport as highlighted in EU projects.

scholarly journals Using Multivariate Statistical Methods to Analyze High-Quality Bicycle Path Service Systems: A Case Study of Popular Bicycle Paths in Taiwan

2020 ◽  
Vol 12 (17) ◽  
pp. 7185
Author(s):  
Shinn-Jou Lin ◽  
Guey-Shin Shyu ◽  
Wei-Ta Fang ◽  
Bai-You Cheng
Keyword(s):  
Explanatory Power ◽  
Value Added ◽  
Service Systems ◽  
Image Management ◽  
High Quality ◽  
Multivariate Statistical ◽  
The Individual ◽  
Quantitative Indicators

Taiwan has promoted bicycle tourism for nearly 20 years, and the bicycle paths it has constructed throughout the island are diverse in design. In the present study, an evaluation scale for bicycle path sightseeing potential was devised with a focus on the overall service quality of the paths; 30 popular bicycle paths were analyzed using a field survey, with expert consultation on quantitative indicators, and a qualitative analysis entailing interviews with people regarding the bicycle paths. A multivariate statistical analysis was performed on the quality of the service systems for these paths. The results revealed that the quality of these service systems is influenced by four principal components, namely, landscape attractiveness, image management, bicycle-specific paths, and accessibility, for a total explanatory power of 76.21%; the individual explanatory power of these components was 25.89%, 21.49%, 16.81%, and 12.03%, respectively. Bicycle path conditions, service maintenance, and cleanliness and bicycle specificity are required for future high-quality bicycle paths; diverse bicycle rental services and bicycle types, entrance visibility, and ecological introduction boards along paths are value-added factors to bicycle path quality.

Value network analysis for complex service systems: a case study on Taiwan’s mobile application services

2014 ◽  
Vol 9 (3) ◽  
pp. 381-407 ◽  
Author(s):  
Juite Wang ◽  
Jung-Yu Lai ◽  
Li-Chun Hsiao
Keyword(s):  
Network Analysis ◽  
Mobile Application ◽  
Service Systems ◽  
Value Network
Sign in / Sign up

Export Citation Format

Share Document