Developing Sustainable Competitive Advantage in the Tourism Industry: a financial conceptual model

2013 ◽  
pp. 123-136 ◽  
Author(s):  
Henri Kuokkanen ◽  
Ruth Rios-Morales

2019 ◽  
Vol 31 (2) ◽  
pp. 331-347 ◽  
Author(s):  
George Kofi Amoako

Purpose The purpose of this paper is to explore the possible effects of corporate environmental activities on sustainable competitive advantage through the mediation of leadership factors and effective implementation strategies. Design/methodology/approach The work is essentially non-empirical review of the literature with the development of a conceptual model which can be tested in a later study. Findings The study proposes that corporate environmental activities can give firms competitive advantage. The studies also propose that stakeholders can act as pressure thereby moderating the relationship between corporate environmental activities and sustainable competitive advantage. Leadership factors and effective implementation affect competitive advantage. Research limitations/implications This study has a few limitations that must be considered and could provide guidance for future study; as this study does not address customers point of view, future study could help in the investigation in order to get a holistic view. Moreover, the study is based on the literature, and the conceptual model has not been tested. Practical implications The study proposes that good leadership and effectiveness in strategy implementation can make corporate environmental activities lead to sustainable competitive advantage. The findings of the study provide managers of firms with a possible tool in creating sustainable competitive advantage. Originality/value Despite the rapid growth in research on environmental issues in corporate world, limited studies have been conducted on how leadership factors and effectiveness of strategy implementation can influence how corporate environmental activities affect competitiveness of firms. This study makes an original contribution by proposing strategies for sustainable competitive advantage through the instrumentality of corporate environmental decisions.



1993 ◽  
Vol 57 (4) ◽  
pp. 83-99 ◽  
Author(s):  
Sundar G. Bharadwaj ◽  
P. Rajan Varadarajan ◽  
John Fahy

The purpose of competitive strategy is to achieve a sustainable competitive advantage (SCA) and thereby enhance a business's performance. The authors focus on the distinctive organizational skills and resources underlying SCA in service industries and the moderating effects of the characteristics of services, service industries, and firms within an industry on the skills and resources underlying a business's competitive positional advantages. The proposed conceptual model of SCA in service industries and propositions builds on relevant literature in the fields of marketing, strategic management, and industrial organization economics.





2019 ◽  
Vol 3 (2) ◽  
pp. 253-269 ◽  
Author(s):  
João Henrique de Paiva Costa ◽  
Yákara Vasconcelos Pereira

Purpose AccorHotels commenced operations in Brazil in the 1970s. Since then, the company has experienced several economic crises in that country and almost gone bankrupt. Using the dynamic capabilities (DCs) framework, the purpose of this paper is to understand how the company managed to maintain its competitive advantage in such a turbulent and competitive environment over the years. The study sought to identify the main DCs developed in the company between 1974 and 2018 and understand how they were developed based on the analysis of their key microfoundations. Design/methodology/approach The study adopted a qualitative approach. The data were collected in 22 interviews, including with top management and the founder of the hotel chain in Brazil. The interviews took place in three different years, 2005, 2016 and 2018. The investigation is supported by content analysis of the data. Findings The four main DCs identified at AccorHotels were capability to innovate; qualification capability; renewal capability; and capability to manage threats and mitigate risks. In addition to shedding light on the origins of the DCs, the importance of microfoundations is discussed. Research limitations/implications The model presented in the theoretical framework and results should not be generalized, since this limitation is inherent to qualitative research. On the other hand, there are academic implications relevant to the development of the DCs in the service sector by revealing four capabilities that can enable sustainable competitive advantage. Practical implications The results provide business practitioners in the hotel sector with information about DCs and microfoundations to face the external and competitive environment throughout its trajectory. Specifically, it shows the way to develop the capabilities that can collaborate in the exploration of opportunities. Social implications Executives have the responsibility to make appropriate strategic decisions to stay in the market, meeting the expectations of stakeholders. However, the demand is not only financial, employees of tourism businesses are part of family units. Given this context, society gains when studies of this type are developed, because from the socialization of the results obtained from Accor Hotels, leaders can make organizations thrive and foster the professional development of workers, and tourism industry in general. Originality/value This is the first study of DCs undertaken with an international hotel chain. In addition, studies on DCs in the tourism industry are still scarce, and Brazil is an environment where hotels have shown steady growth.



2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
George Kofi Amoako ◽  
Theresa Obuobisa-Darko ◽  
Sylvia Ohene Marfo

PurposeThe paper examines the role of stakeholders in tourism and hospitality industry to ensure sustainability. This study focuses on investigating how stakeholders view can influence business sustainability in the tourism industry in Ghana and Africa. The study also looks at the future of sustainable tourism activities in Ghana and Africa.Design/methodology/approachA qualitative approach was adopted and interviewees were purposively selected. Using the semi-structured interview 12 people were interviewed and NVivo used to analyse the data. The study was carried out in Accra the capital city of Ghana. Using the stakeholder based theory and resource based theory (RBT) the study addresses how sustainable competitive advantage can be developed.FindingsResults shows how stakeholders involved such employees, government, community/society, private sector and individual shop owners perceive factors that enhance or limit progress in tourism. Some challenges they encounter include high level of illiteracy, lack of education for upcoming youth, low funding and publicity, lack of the enforcement of laws in the sector. The findings also indicated that to ensure sustainability in the industry the products should be unique, valuable, rare, non-substitutable and non-imitable and has to be advertised.Research limitations/implicationsResearchers encountered difficulties in eliciting answers from stakeholders who are experts and managers in the industry because of their busy schedules. The researcher admits that this research work which is carried out only in Ghana cannot be used to generalise an assumption for the entire industry sectors in Africa and beyond. The sample size could be improved and the study could be conducted in other African countries for the purposes of comparison.Practical implicationsThis study reveals how stakeholders view developments in the tourism sector and this can be used as a guide in developing policies and marketing strategies in the tourism industry. Both theoretical and managerial implications are discussed.Originality/valueVery little literature has been written on stakeholders' view on business sustainability in the tourism industry in Ghana. Moreover the use of stakeholder and resource based view theories application in developing competitive advantage in the developing country perspective is unique. The findings in no small way will somehow benefit the government and industry stakeholders by providing the latest views and perspectives in Ghana.



2020 ◽  
Vol 71 ◽  
pp. 250-263
Author(s):  
Shan-Lin WANG ◽  
Yun-Chao LI ◽  
Chang-Ping ZHANG

A series of problems, such as disordered development of urban production and living space, low land use efficiency, and ecological environment pollution, appear in the rapid industrialization and urbanization process to seriously hinder the sustainable development of human social economy and ecological environment. In this case, scientifically planning national space and coordinating spatial function become the key problems in the construction of sustainably developing ecological civilization under the background of new-style urbanization and new rural development. The establishment of national spatial system living-ecology-production integrated function coevolution mechanism is the current scientific problem for solutions as well as the key in the implementation of future national spatial planning. Aiming at employees in tourism industry in Guilin, Guangxi, total 460 copies of questionnaire are distributed. After deducting invalid and incomplete copies, 362 valid copies are retrieved, with the retrieval rate 86%. According to the results to propose suggestions, it is expected to help promote the sustainable competitive advantage of industry with the application of living-ecology-production integrated space.



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