SentiVerb system: classification of social media text using sentiment analysis

2019 ◽  
Vol 78 (22) ◽  
pp. 32109-32136
Author(s):  
Shailendra Kumar Singh ◽  
Manoj Kumar Sachan
Author(s):  
Shailendra Kumar Singh ◽  
Manoj Kumar Sachan

The rapid growth of internet facilities has increased the comments, posts, blogs, feedback, etc., on a large scale on social networking sites. These social media data are available in an unstructured form, which includes images, text, and videos. The processing of these data is difficult, but some sentiment analysis, information retrieval, and recommender systems are used to process these unstructured data. To extract the opinion and sentiment of internet users from their written social media text, a sentiment analysis system is required to develop, which can work on both monolingual and bilingual phonetic text. Therefore, a sentiment analysis (SA) system is developed, which performs well on different domain datasets. The system performance is tested on four different datasets and achieved better accuracy of 3% on social media datasets, 1.5% on movie reviews, 1.35% on Amazon product reviews, and 4.56% on large Amazon product reviews than the state-of-art techniques. Also, the stemmer (StemVerb) for verbs of the English language is proposed, which improves the SA system's performance.


Author(s):  
Mohammed N. Al-Kabi ◽  
Heider A. Wahsheh ◽  
Izzat M. Alsmadi

Sentiment Analysis/Opinion Mining is associated with social media and usually aims to automatically identify the polarities of different points of views of the users of the social media about different aspects of life. The polarity of a sentiment reflects the point view of its author about a certain issue. This study aims to present a new method to identify the polarity of Arabic reviews and comments whether they are written in Modern Standard Arabic (MSA), or one of the Arabic Dialects, and/or include Emoticons. The proposed method is called Detection of Arabic Sentiment Analysis Polarity (DASAP). A modest dataset of Arabic comments, posts, and reviews is collected from Online social network websites (i.e. Facebook, Blogs, YouTube, and Twitter). This dataset is used to evaluate the effectiveness of the proposed method (DASAP). Receiver Operating Characteristic (ROC) prediction quality measurements are used to evaluate the effectiveness of DASAP based on the collected dataset.


2020 ◽  
Vol 11 (2) ◽  
pp. 66-81
Author(s):  
Badia Klouche ◽  
Sidi Mohamed Benslimane ◽  
Sakina Rim Bennabi

Sentiment analysis is one of the recent areas of emerging research in the classification of sentiment polarity and text mining, particularly with the considerable number of opinions available on social media. The Algerian Operator Telephone Ooredoo, as other operators, deploys in its new strategy to conquer new customers, by exploiting their opinions through a sentiments analysis. The purpose of this work is to set up a system called “Ooredoo Rayek”, whose objective is to collect, transliterate, translate and classify the textual data expressed by the Ooredoo operator's customers. This article developed a set of rules allowing the transliteration from Algerian Arabizi to Algerian dialect. Furthermore, the authors used Naïve Bayes (NB) and (Support Vector Machine) SVM classifiers to assign polarity tags to Facebook comments from the official pages of Ooredoo written in multilingual and multi-dialect context. Experimental results show that the system obtains good performance with 83% of accuracy.


Author(s):  
Normi Sham Awang Abu Bakar ◽  
Ros Aziehan Rahmat ◽  
Umar Faruq Othman

<p>The popularity of the social media channels has increased the interest among researchers in the sentiment analysis(SA) area. One aspect of the SA research is the determination of the polarity of the comments in the social media, i.e. positive, negative, and neutral. However, there is a scarcity of Malay sentiment analysis tools because most of the work in the literature discuss the polarity classification tool in English. This paper presents the development of a polarity classification tool called Malay Polarity Classification Tool(MaCT). This tool is developed based on the AFINN sentiment lexicon for English language. We have attempted to translate each word in AFINN to its Malay equivalent and later, use the lexicon to collect the sentiment data from Twitter. The Twitter data are then classified into positive, negative, and neutral. For the validation purpose, we collect 400 positive tweets, 400 negative tweets, and 200 neutral tweets, and later, run the tweets through our sentiment lexicon and found 90% score for precision, recall and accuracy. Our main contribution in the research is the new AFINN translation for Malay language and also the classification of the sentiment data.</p>


In this digitized world, the Internet has become a prominent source to glean various kinds of information. In today’s scenario, people prefer virtual reality instead of one to one communication. The Majority of the population prefers social networking sites to voice themselves through posts, blogs, comments, likes, dislikes. Their sentiments can be found/traced using opinion mining or Sentiment analysis. Sentiment analysis of social media text is a useful technique for identifying peoples’ positive, negative or neutral emotions/sentiments/opinions. Sentiment analysis has gained special attention by researchers from last few years. Traditionally many machine learning algorithms were used to implement it like navie bays, Support Vector Machine and many more. But to overcome the drawbacks of ML in terms of complex classification algorithms different deep learning-based algorithms are introduced like CNN, RNN, and HNN. In this paper, we have studied different deep learning algorithms and intended to propose a deep learning-based model to analyze the behavior of an individual using social media text. Results given by the proposed model can utilize in a range of different fields like business, education, industry, politics, psychology, security, etc.


Author(s):  
Sushila Sonare ◽  
Megha Kamble

Now-a-days, it is very common that the customers share their thoughts about any product, brand and their experience in social media. The analysts collect these reviews and process it, to extract meaningful information about the product. The beauty of social media is, it’s involved in all the domains. So the analysts got reviews from different social media and platforms for almost all kind of thing. The Sentiment Analysis is applied to predict outcomes for getting useful information, for ex.; like predict the blockbuster for a movie, rating for any new launches and many more. This type of prediction is really helpful for the customer to buy any goods or take any services in this competitive world. This paper is focused on e-commerce website reviews which are normally in text form with some special characters and some symbols (emojis). Each word in this text set got some meaning in terms of context, emotion and prior experience. These characteristics contribute to some of the features of text data for prediction. The objective of this paper is to compile existing research works on text analysis and emotion based analysis. The open issues and challenges of document based sentiment analysis are also discussed. The paper concluded with proposing a new approach of multi class classification. Ternary classification for classes positive, negative and neutral is suggested primarily for product based text and emoji reviews on Twitter social media.


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