Curbing opportunism in logistics outsourcing relationships: The role of relational norms and contract

2016 ◽  
Vol 182 ◽  
pp. 293-303 ◽  
Author(s):  
Baofeng Huo ◽  
Dijia Fu ◽  
Xiande Zhao ◽  
Jingwen Zhu
Keyword(s):  
Logistics Outsourcing ◽  
Relational Norms

Mirror, mirror on the wall… Who's the most opportunistic and compliant of them all?

2014 ◽  
Vol 29 (1) ◽  
pp. 43-60 ◽  
Author(s):  
Yi-Su Chen ◽  
Young Ro ◽  
Hung-Chung Su
Keyword(s):  
Design Methodology ◽  
Direct Influence ◽  
Supply Disruption ◽  
Content Type ◽  
Moderation Effect ◽  
Equipment Manufacturer ◽  
Relational Norms ◽  
Student Subjects ◽  
Mirror Mirror

Purpose – The present research aims to revisit the relationships between buyer dependence on suppliers, relational norms between two parties in a buyer-supplier dyad, and a buyer's tendency to either engage in opportunistic behaviors or comply with a supplier's request as an exception condition. The authors adopt a supplier's perspective to examine the supplier's anticipation of the buyer's behaviors. Design/methodology/approach – Based on the original studies conducted by Joshi and Arnold, the authors extend both works using a similar methodology but with a different data sample. The previously validated buyer-supplier relationship supply disruption scenario presented in the original studies is rewritten from a supplier's perspective to examine the supplier's anticipation of the buyer's behaviors. Subjects are asked to assume the role of an account manager within the key supplier firm for an electronic equipment manufacturer and to respond to how they deal with the supplier's expectation of how the buying firm may behave in terms of compliance and opportunism. Findings – The results show that buyer dependence is positively related to buyer compliance behaviors and that this relationship holds irrespective of the buyer's or supplier's perspective on the supply disruption scenario and irrespective of professional or student subjects. Other findings include the contingency of the moderating effect of relational norms on the link between dependence and buyer compliance on various factors, and the existence of a boundary condition for the moderation effect of relational norms on the link between dependence and buyer opportunism. Originality/value – The study should prove valuable to academics and professionals alike. It reinforces the notion that buyers that are more dependent and reliant on suppliers are more willing to comply with supplier's needs. Also, it considers the possibility that supply chain agents from both the buyer and supplier sides may value the effect of relational norms differently, with suppliers perceiving that relational norms have more of a direct influence on a buyer's behavior. Lastly, the replication study extends the understanding of the generalizability of the original studies.

Logistics and the Supply Chain

2016 ◽  
Author(s):  
Christine Rutherford ◽  
Christian Konig
Keyword(s):  
Supply Chain ◽  
Competitive Advantage ◽  
Supply And Demand ◽  
Global Market ◽  
Global Marketplace ◽  
Logistics Outsourcing ◽  
Chain Management ◽  
Supply Chain Logistics ◽  
Responsive Supply Chain

Critical to the success of any business is a supply chain capable of serving the end customer more effectively and more efficiently than the competition. Central to this premise is an understanding that in today’s global marketplace it is supply chains that compete, not individual firms. We explore the central role of logistics and the supply chain in gaining competitive advantage in a volatile global market by first defining the key principles of a market-responsive supply chain. Second, we discuss different supply chain strategies to improve the match between supply and demand, before dedicating two sections to the important subjects of logistics outsourcing and global sourcing. But first we begin by defining the supply chain, logistics and supply chain management.

scholarly journals Integration And New Product Development Success: The Role Of Formal And Informal Controls

2011 ◽  
Vol 17 (2) ◽  
Author(s):  
Douglas J. Ayers ◽  
Geoffrey L. Gordon ◽  
Denise D. Schoenbachler
Keyword(s):  
Product Development ◽  
New Product Development ◽  
New Product ◽  
Font Size ◽  
Collaborative Relationships ◽  
Informal Controls ◽  
Product Success ◽  
Relational Norms ◽  
Formal Controls

<p class="MsoNormal" style="text-align: justify; margin: 0in 37.8pt 0pt 0.5in;"><span style="mso-bidi-font-style: italic;"><span style="font-size: x-small;"><span style="font-family: Batang;">The authors test a model that suggests that new product success is a function of the relational norms and integration between marketing and R&amp;D.<span style="mso-spacerun: yes;">&nbsp; </span>Integration and norms are influenced by formal controls such as centralization and formalization.<span style="mso-spacerun: yes;">&nbsp; </span>The findings from a survey of 152 product managers demonstrate the importance of promoting collaborative relationships between R&amp;D and marketing. The study found positive relationships between collaborative relationships and the creation of successful new products.<span style="mso-spacerun: yes;">&nbsp; </span>The study also found that such relationships can be fostered by decentralizing decision making and clarifying the roles of new product development personnel.</span></span></span></p>

Performance improvements in logistics outsourcing relationships: the role of LSP and customer organizational culture archetypes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fabian Nevries ◽  
Carl Marcus Wallenburg
Keyword(s):  
Organizational Culture ◽  
Theory Development ◽  
Two Dimensions ◽  
Relationship Patterns ◽  
Logistics Outsourcing ◽  
Content Type ◽  
Performance Improvements ◽  
Study Approach ◽  
Multiple Case

PurposeThe study aims to develop an organizational culture typology and explore how different logistics service provider (LSP) and customer archetypes interact to generate performance improvements in logistics outsourcing relationships.Design/methodology/approachA multiple case study approach with 12 dyads was employed. Interviews as well as public and internal data from LSPs and customers were analyzed.FindingsThe results reveal four archetypes each for LSPs and customers, characterized by two dimensions: “activeness” and “openness”. Furthermore, analyzing the interaction among the archetypes, three relationship patterns are identified (“static”, “restrained”, and “progressive”) that differ in the exploratory and exploitative improvement outcomes.Research limitations/implicationsThe study contributes to theory development at the intersection of organizational culture and logistics outsourcing.Originality/valueThe study provides a typology of organizational culture in logistics outsourcing and how different archetypes interact to generate improvements.

Distribution and Logistics Outsourcing in the Pharmaceutical Sector

2013 ◽  
pp. 202-222
Author(s):  
George Malindretos
Keyword(s):  
Supply Chain ◽  
Research Methodology ◽  
Interdisciplinary Research ◽  
Distribution Channels ◽  
Future Research ◽  
Pharmaceutical Sector ◽  
Pharmaceutical Supply Chain ◽  
Logistics Outsourcing ◽  
Pharmaceutical Distribution

The scope of this chapter is to provide useful insights of the pharmaceutical supply chain and identify the prospects of outsourcing, with special reference to the Greek pharmaceutical sector. This goal is facilitated by a threefold analysis in combination: first, by the development of an integrated interdisciplinary research methodology framework; second, by the identification of the special characteristics of the pharmaceutical supply chain with special attention to the role of outsourcing; and third, by the description of the current pharmaceutical distribution channels in Greece and the identification of the potential opportunities for outsourcing. The findings of this study are outlined in an attempt to contribute in the yet unsettled research methodology issue which has particular importance for the R&D in the pharmaceutical sector. Certain specific suggestions for future research are expected to support the sustainability of the Greek pharmaceutical sector, with potential broader relevance.

Contracting for Logistics Services

2013 ◽  
pp. 39-51
Author(s):  
Kostas Selviaridis
Keyword(s):  
Service Provider ◽  
Academic Research ◽  
Third Party ◽  
Third Party Logistics ◽  
Logistics Outsourcing ◽  
Logistics Services ◽  
Provider Perspective ◽  
Recent Developments ◽  
Industry Practice

This chapter seeks to critically revisit existing third party logistics (3PL) purchasing literature with the aim of bridging the gap between academic research and industry practice regarding logistics outsourcing. This is achieved by focusing on hitherto under-emphasized issues (in the academic literature) relating to the role of the service provider, as opposed to that of the buyer, in 3PL exchange design and management, and the dynamics of the outsourcing process. Drawing on recent developments and practices in the 3PL industry and two in-depth case studies of logistics outsourcing, the study suggests that, under increasing complexity and uncertainty levels, the service provider in interaction with the buying firm significantly influences service definition, design, and evaluation throughout the outsourcing process. The exchanged service is not determined from the outset of the outsourcing process but it is (re)shaped in an iterative and ongoing fashion. Based on such findings, the chapter calls for increased emphasis on a dynamic and inter-organizational (buyer-service provider) perspective into the study of logistics outsourcing processes.

Sign in / Sign up

Export Citation Format

Share Document