scholarly journals A FMEA Based Method for Analyzing and Prioritizing Performance Risk at the Conceptual Stage of Performance PSS Design

2021 ◽  
Vol 1 ◽  
pp. 81-90
Author(s):  
John Bake Sakwe ◽  
Marcus Pereira Pessoa ◽  
Sipke Hoekstra
Keyword(s):  
Failure Modes ◽  
Manufacturing Companies ◽  
Performance Risk ◽  
Performance Contracts ◽  
Product Service ◽  
Optical Sorting ◽  
Fmea Method ◽  
Performance Challenges ◽  
Product Service Systems

AbstractWith the quest for enhancing competitive position, fulfilling customer and sustainability demands, increasing profitability, asset manufacturing companies are now adapting assets towards product service systems (PSS) offered through performance contracts. Despite several benefits, the shift to performance PSS exposes industrial asset manufacturers' to performance challenges and risks. Currently, PSS designers face a challenge to exhaustively identify potential failures during PSS development. Knowledge of Product failures is critical prior to the engineering of PSS. This paper proposes a failure modes and effects analysis (FMEA) method to support designers' prioritise critical failures in performance PSS development. A case study of an optical sorting machine is used to demonstrate the method's application.

scholarly journals Product-Service Systems and Sustainability: Analysing the Environmental Impacts of Rental Clothing

2021 ◽  
Vol 13 (4) ◽  
pp. 2118
Author(s):  
Emma Johnson ◽  
Andrius Plepys
Keyword(s):  
Environmental Impacts ◽  
Business Models ◽  
Service Systems ◽  
Environmental Benefits ◽  
Fast Fashion ◽  
Product Service ◽  
Potential Impact ◽  
Environmental Savings ◽  
Product Service Systems

Business models like product-service systems (PSSs) often recognise different sustainability goals and are seen as solutions for the impacts of consumption and fast fashion, but there is a lack of evidence supporting the environmental claims of such business models for clothing. The research aimed to understand if rental clothing business models such as PSSs have the environmental benefits often purported by quantifying the environmental impacts of rental formal dresses in a life-cycle assessment (LCA) in a case study in Stockholm, Sweden. The effects of varying consumer behaviour on the potential impact of a PSS vs. linear business model are explored through three functional units and 14 consumption scenarios. How users decide to engage with clothing PSSs dictates the environmental savings potential that a PSS can have, as shown in how many times consumers wear garments, how they use rental to substitute their purchasing or use needs, as well as how consumers travel to rental store locations.

A synthetical development approach for rehabilitation assistive smart product–service systems: A case study

2021 ◽  
Vol 48 ◽  
pp. 101310
Author(s):  
Guo Jia ◽  
Guiyi Zhang ◽  
Xin Yuan ◽  
Xiaosong Gu ◽  
Heshan Liu ◽  
...  
Keyword(s):  
Service Systems ◽  
Product Service ◽  
Smart Product ◽  
Development Approach ◽  
Product Service Systems

scholarly journals PSS-FMEA: TOWARDS AN INTEGRATED FMEA METHOD TO SUPPORT THE DEVELOPMENT OF PRODUCT-SERVICE SYSTEMS IN SMES

2021 ◽  
Vol 1 ◽  
pp. 2501-2510
Author(s):  
Tobias Mahl ◽  
Christian Köhler ◽  
Dominik Arnold ◽  
Dominik Lins ◽  
Bernd Kuhlenkötter
Keyword(s):  
Failure Mode ◽  
Service Systems ◽  
Use Case ◽  
Product Service ◽  
Special Character ◽  
Fmea Method ◽  
Development Risks ◽  
Product Service Systems ◽  
Quality Tool

AbstractIn industry, Failure Mode and Effects Analysis is an established quality tool for minimizing development risks in systems, products and processes. Nevertheless, the presented use case shows that the application of the FMEA method in the development of Product-Service Systems in a SME requires modifications to ensure that the special character of PSS is appropriately included and that risks can be adequately assessed and prioritized.

Fuzzy Hybrid FMEA for Risk Assessment in Service Industry

2021 ◽  
pp. 43-75
Author(s):  
Nihan Kabadayi
Keyword(s):  
Risk Assessment ◽  
Hospitality Industry ◽  
Failure Modes ◽  
Service Industry ◽  
Service Providers ◽  
Real Life ◽  
Potential Risks ◽  
Fmea Method ◽  
Organization Failure

Service products are mostly produced and consumed simultaneously through interaction between customer and service providers. To prevent external failures in service operations, it is important to identify potential risks and take relevant actions to eliminate or reduce the occurrence. Therefore, risk assessment is vital to customer satisfaction in any service organization. Failure mode and effects analysis (FMEA) is an effective and useful tool for risk assessment. Although FMEA has been extensively studied in the manufacturing literature, there are a limited number of studies considering the application of FMEA in the hospitality industry. In traditional FMEA, the risk priority of failure modes is determined by generating a crisp risk priority number (RPN). However, it has been claimed in the literature that crisp RPN doesn't have a good performance in reflecting real-life situations. To overcome this shortcoming, a fuzzy hybrid FMEA method is developed. The proposed method has been tested on a case study in a five-star hotel to assess its applicability and benefits.

Cultural Barriers to the Transition from Product to Product Service in the Medical Device Industry

2014 ◽  
Vol 5 (2) ◽  
pp. 36-50 ◽  
Author(s):  
Linda Ryan ◽  
David Tormey ◽  
Perry Share
Keyword(s):  
Medical Device ◽  
Value Chain ◽  
Service Provision ◽  
Cultural Barriers ◽  
Manufacturing Companies ◽  
Regulatory Requirements ◽  
Product Service ◽  
High Level ◽  
Product Service Systems ◽  
Service Transition

Manufacturing companies are increasingly moving up the value chain by expanding their value offering to include service components, namely Product Service Systems (PSS). Due to the fundamental differences between the provision of products and services, many struggle to effectively integrate the two into a single cohesive offering. This is particularly true of companies operating in the medical device field as, due to the high level of regulatory requirements and controls, implementation of the ‘soft' components of service provision is difficult. The aim of the research is to facilitate companies to move up the value chain from product to product-service provision. Once identified, barriers can then be directly addressed and overcome, thereby allowing the development of a cohesive PSS offering. This will be achieved by identifying existing cultural barriers in relation to the application of PSS strategy within a product-orientated business. This information can be used to facilitate the application of PSS models with produc-orientated companies. This paper details qualitative research, undertaken with eight product-orientated medical device companies and two service practitioners, which establishes, details and analyses the primary cultural barriers in relation to product to product-service transition. These cultural barriers are further extrapolated through a supporting literature research.

scholarly journals Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries

2014 ◽  
Vol 5 (3) ◽  
pp. 16-33 ◽  
Author(s):  
Pedro C. Marques ◽  
Pedro F. Cunha
Keyword(s):  
Business Models ◽  
Service Systems ◽  
Service Development ◽  
Clear Understanding ◽  
Manufacturing Companies ◽  
Specific Product ◽  
Product Service ◽  
New Business ◽  
Product Service Systems ◽  
New Business Models

Nowadays, manufacturing companies are pressured to be competitive and innovative. Particularly this concerns the delivery of value to their customers. The assessment of the overall value chain, designed and implemented for a specific product and/or service, should be sustained by new business models (NBM), thus contributing to higher levels of customer satisfaction. Integrated product-services are assuming importance, allowing manufacturing companies to achieve longer and stable relationships with their customers. This requires, among other, organizational changes and novel methodologies for product-service development. In fact, an effective integration allows product-service innovation, which being exploited, contributes significantly to businesses' competitiveness and sustainability. In this paper, a “roadmap” for NBM definition and implementation is presented, along with a new methodology for Product-Service Systems (PSS) development. Two case studies are used to test both the roadmap and the PSS methodology. As such, this work is expected to contribute to a clear understanding of NBM and their integration in a methodology for PSS.

scholarly journals Optimization of the Product–Service System Configuration Based on a Multilayer Network

2020 ◽  
Vol 12 (2) ◽  
pp. 746 ◽  
Author(s):  
Zaifang Zhang ◽  
Darao Xu ◽  
Egon Ostrosi ◽  
Hui Cheng
Keyword(s):  
Product Layer ◽  
Configuration Optimization ◽  
Multilayer Network ◽  
Fine Grained ◽  
Product Service ◽  
Service Activities ◽  
Service Activity ◽  
The Mathematical Model ◽  
Product Service Systems

Product–service systems (PSS) accelerate the transition of value creation patterns for manufacturing industries, from product design and production to the delivery of overall solution integrating products and services. Existing PSS configuration solutions provide customers with preferable product modules and service modules characterized by the module granularity. Every service module is essentially a whole service flow. However, the performance of the PSS configuration solution is greatly influenced by service details. In summary, this paper studied the configuration optimization of product-oriented PSS using a fine-grained perspective. A multilayer network composed of (i) a product layer, (ii) a service layer, and (iii) a resource layer was constructed to represent the elements (product parts, service activities, resources) and relationships in PSS. Service activities selection and resource allocation were considered jointly to construct the mathematical model of PSS configuration optimization, thus enabling the calculation of optimizing objectives (time, cost, and reliability) under constraints closer to the actual implementation. The importance degree of service activity was considered to improve the performance of service activities with higher importance. Corresponding algorithms were improved and applied for obtaining the optimal solutions. The case study in the automotive industry shows the various advantages of the proposed method.

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