Pittsburgh Patient Satisfaction Scale (PPSS-VA): A New Scale of Veteran Satisfaction With PTSD Care

2009 ◽  
Author(s):  
Kerry Renner ◽  
Aaron Jacoby
Keyword(s):  
Patient Satisfaction ◽  
Satisfaction Scale

HASTANELERİN HİZMET KALİTESİNİN HASTA TATMİN ÖLÇEĞİ İLE ÖLÇÜLMESİ: KARABÜK DEVLET HASTANESİNDE YATAN HASTALAR ÜZERİNDE BİR ARAŞTIRMA THE MEASUREMENT SERVICE QUALITY OF THE HOSPITALS BY THE PATIENT SCALE: A RESEARCH ON THE PATIENTS IN KARABUK STATE HOSP

2013 ◽  
Vol 1 (1) ◽  
pp. 100
Author(s):  
Selçuk Yurtsever
Keyword(s):  
Patient Satisfaction ◽  
Health Services ◽  
Literature Review ◽  
Private Sector ◽  
State Hospital ◽  
Continuous Change ◽  
Satisfaction Scale ◽  
The World ◽  
Main Factors

It has been known that both in the world and in Turkey a continuous change has been experienced in the provision of health services in recent years. In this sense by adopting the customer(client) focused approach of either public or private sector hospitals; it has been seen that they are in the struggle for presenting a right, fast, trustuble, comfy service. The purpose of this research is to measure the satisfaction degree, expectations and perceptions of the patients in Karabük State Hospital through comparison. In this context, the patient satisfaction scale which has been developed as a result of literature review has been used and by this scale it has been tried to measure the satisfaction levels of the patients in terms of material and human factors which are the two main factors of the service that was presented. In the study, with the scales of Servqual and 0-100 Points together, in the part of the analysis MANOVA have been used. The expectations and the perceptions of the patient has been compared first by generally and then by separating to different groups according to the various criterias and in thisway it has been tried to be measured their satisfaction levels. According to the results that were obtained, although, the satisfaction levels of the patients who have taken service from Karabük State Hospital are high in terms of thedoctors and the nurses; it has been reached to the result that their satisfaction levels are low in terms of the materials that have been used at the presenting of the service and the management.

scholarly journals Validation of a Patient Satisfaction Scale in Patients Undergoing Bowel Preparation Prior to Colonoscopy

2015 ◽  
Vol 9 (1) ◽  
pp. 27-34 ◽  
Author(s):  
Hind T. Hatoum ◽  
Swu-Jane Lin ◽  
Raymond E. Joseph ◽  
David N. Dahdal
Keyword(s):  
Patient Satisfaction ◽  
Bowel Preparation ◽  
Satisfaction Scale

Development of a patient satisfaction scale

1986 ◽  
Vol 9 (1) ◽  
pp. 43-50 ◽  
Author(s):  
Elaine L. La Monica ◽  
Marilyn T. Oberst ◽  
Anita R. Madea ◽  
Richard M. Wolf
Keyword(s):  
Patient Satisfaction ◽  
Satisfaction Scale

Obtaining Patients' Views of Nursing Care to Inform the Development of a Patient Satisfaction Scale

1995 ◽  
Vol 7 (2) ◽  
pp. 153-163 ◽  
Author(s):  
L.H. THOMAS ◽  
J. MacMILLAN ◽  
E. McCOLL ◽  
J. PRIEST ◽  
C. HALE ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Satisfaction Scale

Tolerability and safety of long-acting injectable aripiprazole

2016 ◽  
Vol 33 (S1) ◽  
pp. s260-s261
Author(s):  
A. Porras Segovia ◽  
P. Calvo Rivera ◽  
B. Girela Serrano ◽  
L. Gutierrez Rojas
Keyword(s):  
Patient Satisfaction ◽  
Side Effects ◽  
Current Treatment ◽  
Average Score ◽  
Satisfaction Scale ◽  
New Drug ◽  
Attitude Inventory ◽  
Competing Interest ◽  
New Treatment ◽  
Long Acting

IntroductionLong-acting injectable aripiprazole is the most recently introduced depot treatment in schizophrenia.ObjectivesThe objective of this study is to determine the tolerability and safety of this new treatment.AimsThe aim is to provide useful information regarding the use of this new drug.MethodsOur sample consists on 20 patients treated with a monthly dose of long-acting ariprazole. They were previously stabilized on oral aripiprazole before the first injection. The data on tolerability and safety were obtained by face-to-face interviews, using the Hogan Drug Attitude Inventory, the Patient Satisfaction with Medication Questionnaire and the UKU Side Effects Scale.ResultsOur sample consists of 20 patients, with a 50/50 gender distribution and a mean age of 39 years. The average score in the satisfaction scale Hogan was positive (an average of 7.25). In the Patient Satisfaction With Medication Questionnaire, 85% said they were satisfied with the new treatment, compared with 15% who showed some degree of dissatisfaction with the change. Overall, 90% of patients showed a preference for the current treatment compared to the previous. The patients showed good tolerance to medication, with a low score in the UKU scale (total score = 13.5). Side effects did not interfere with daily activity of the patient.ConclusionsLong acting injectable aripiprazole proved to be a safe treatment, with a good degree of acceptance among patients. These advantages makes of this new drug a useful addition to our kit tool.Disclosure of interestThe authors have not supplied their declaration of competing interest.

scholarly journals The Impact of Patient Satisfaction on Patient Commitment and the Mediating Role of Patient Trust

2020 ◽  
Vol 7 (6) ◽  
pp. 1642-1647
Author(s):  
Ayhan Durmuş ◽  
Mahmut Akbolat
Keyword(s):  
Patient Satisfaction ◽  
Healthcare Services ◽  
Mediating Effect ◽  
Strong Positive Correlation ◽  
Patient Trust ◽  
Satisfaction Scale ◽  
Mediating Role ◽  
Questionnaire Method ◽  
The Impact

The purpose of this study is to determine the effect of patient satisfaction on patient commitment and the mediating role of patient trust in this effect. The study was conducted with 595 patients receiving healthcare services from the city center of Sakarya in Turkey. The data were collected between March 30, 2017, and May 29, 2017, via questionnaire method. The Patient Satisfaction Scale by Chang et al, the Patient Commitment Scale by Torres et al, the Patient Trust Scale by Ozawa, and an Introductory Information Form were used as the data collection tools in the study. Descriptive statistical methods, exploratory factor analysis, reliability analysis, correlation analysis, and Model 4 within the Process Macro regression analysis for SPSS developed by Hayes in order to determine the mediating role were used for the data analysis. The analyses were made at a 95% confidence interval, and the variables of patient satisfaction, patient trust, and patient commitment have a strong positive correlation. The result of this study demonstrated that patient satisfaction affects patient trust and patient commitment. Another outcome of this study is that there is a mediating effect of patient trust in the impact of patient satisfaction on patient commitment. In conclusion, these related concepts might influence the beliefs and behavior of the patient concerning the healthcare institution in question or the services that they have received.

Development of a Russian Satisfaction With Prenatal Care Scale

2000 ◽  
Vol 8 (2) ◽  
pp. 117-129 ◽  
Author(s):  
L. Louise Ivanov ◽  
Victoria L. Champion
Keyword(s):  
Patient Satisfaction ◽  
Prenatal Care ◽  
Reliability And Validity ◽  
The United States ◽  
World Health ◽  
Validity And Reliability ◽  
Satisfaction Scale ◽  
Convenience Sample ◽  
Care Services

Patient satisfaction with health services is used as a measure of the quality of patient care received. The emphasis on accountability and patient as consumer has contributed to the growing interest in studying patient satisfaction. Patient satisfaction with prenatal care services has not been extensively studied including instrumentation to develop a satisfaction scale. The purpose of this study was to develop a reliable and valid scale to measure satisfaction with prenatal care services in St. Petersburg, Russia, using the 6 satisfaction dimensions in Aday and Andersen’s Theoretical Framework (1974). It was conducted under the auspices of the World Health Organization, Healthy Cities Project. Although the study was conducted internationally, it provides a basis for further testing of reliability and validity in the United States. A convenience sample of 397 women with uncomplicated pregnancies and normal deliveries was studied (86% response rate). Content, construct, and predictive validity, and reliability testing using Cronbach’s alpha was conducted. The scale was found to be an adequate and theoretically sound measure of satisfaction with prenatal care services in Russia. However, rather than the 6 hypothesized satisfaction dimensions, Russian women identified 2 satisfaction subscales or measures for quality of prenatal care received. One was, as hypothesized, convenience, and the other was the doctor’s behavior.

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