A case study on use of personas in design and development of an audit management system

2007 ◽  
Author(s):  
Pallavi Dharwada ◽  
Joel S. Greenstein ◽  
Anand K. Gramopadhye ◽  
Steve J. Davis
Keyword(s):  
Management System ◽  
Design And Development ◽  
Audit Management

A Case Study on Use of Personas in Design and Development of an Audit Management System

2007 ◽  
Vol 51 (5) ◽  
pp. 469-473 ◽  
Author(s):  
Pallavi Dharwada ◽  
Joel S. Greenstein ◽  
Anand K. Gramopadhye ◽  
Steve J. Davis
Keyword(s):  
User Interface ◽  
Interface Design ◽  
Management System ◽  
User Interface Design ◽  
Design Development ◽  
User Testing ◽  
Web Based ◽  
Creation Process ◽  
Audit Management

With the ROI of persona methods still being arguable, it is important to understand how personas can be utilized in user interface design. The extensive methods proposed by Pruitt and Adlin (2006), throw light on several ways to use persona methods in user interface design lifecycle and also propose mitigations to several risk factors that can be encountered in this process. However, there is very little research presenting case studies on an entire design lifecycle that utilizes personas. This paper presents design, development and evaluation of a web-based audit management system in aircraft maintenance domain with emphasis on the persona creation process, the design approach followed, and the user testing results obtained. The experiences of a design team novice to personas will be discussed.

scholarly journals Optimized Application of Sustainable Development Strategy in International Engineering Project Management

Mathematics ◽  
2021 ◽  
Vol 9 (14) ◽  
pp. 1633
Author(s):  
Zhiwu Zhou ◽  
Julián Alcalá ◽  
Víctor Yepes
Keyword(s):  
Sustainable Development ◽  
Project Management ◽  
Literature Review ◽  
Management System ◽  
Research Method ◽  
Programming Algorithm ◽  
International Project ◽  
Engineering Project ◽  
Project Management System

The aim of this paper is to establish an international framework for sustainable project management in engineering, to make up the lack of research in this field, and to propose a scientific theoretical basis for the establishment of a new project management system. The article adopts literature review, mathematical programming algorithm and case study as the research method. The literature review applied the visual clustering research method and analyzed the results of 21-year research in this field. As a result, the project management system was found to have defects and deficiencies. A mathematical model was established to analyze the composition and elements of the optimized international project management system. The case study research selected large bridges for analysis and verified the superiority and practicability of the theoretical system. Thus, the goal of sustainable development of bridges was achieved. The value of this re-search lies in establishing a comprehensive international project management system model; truly integrating sustainable development with project management; providing new research frames and management models to promote the sustainable development of the construction industry.

scholarly journals Using Design Thinking Principles to Improve Outpatients’ Experiences in Hospital Pharmacies: A Case Study of Two Hospitals in Asir Region, Saudi Arabia

Healthcare ◽  
2021 ◽  
Vol 9 (7) ◽  
pp. 854
Author(s):  
Dalia Almaghaslah ◽  
Abdulrhman Alsayari ◽  
Saleh Ali Alyahya ◽  
Rana Alshehri ◽  
Khawlah Alqadi ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Problem Solving ◽  
Management System ◽  
Design Thinking ◽  
Queue Management ◽  
End User ◽  
Study Results ◽  
Hospital Pharmacies ◽  
Asir Region

Introduction: Design thinking, an innovative problem-solving approach, has gained wide popularity in healthcare disciplines. The aim of this work is to improve outpatients’ experiences in hospital pharmacies in two hospitals in Asir region, Saudi Arabia. Methods: The design thinking approach, adopted from Stanford University’s D-School, was used in this study. Results: Several problems were identified: lack of comfortable environment in the pharmacies’ waiting area, lack of a queue management system, and workflow inefficiencies related to ordering and supplies of medicines. A prototype was proposed to overcome these challenges. Discussion and Conclusion: The design thinking approach helped in identifying end-user (patients visiting outpatient pharmacies) values and desires and provided an understanding of their struggles. It also proposed tailored solutions that could improve patients’ experiences while using the services of the outpatient pharmacies.

scholarly journals Applying the PECSL: using case studies to demonstrate the Pedagogy of Experience Complexity for Smart Learning

2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Pen Lister
Keyword(s):  
Real World ◽  
Mobile Apps ◽  
Urban Environments ◽  
Learning Activities ◽  
Learning Activity ◽  
Opportunities To Learn ◽  
Practical Application ◽  
Design And Development ◽  
Smart Learning

AbstractThis paper discusses the uses and applications of the Pedagogy of Experience Complexity for Smart Learning (PECSL), a four-tier model of considerations for the design and development of smart learning activities. Using existing mobile apps and relevant activities as illustrative examples, the PECSL is applied to indicate concepts and mechanisms by which useful pedagogical considerations can work alongside user-centred design principles for the design and development of smart learning in urban hyper-localities. Practical application of the model is discussed using real world examples of activities as a basis to demonstrate the potential for manifold opportunities to learn, and plan for experience complexity in a smart learning activity. Case study approaches reflect on aspects of the PECSL in how it might be a useful and pragmatic guide to some of the issues faced when designing digital citizen learning activities in complex urban environments.

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