Affective Communication Test

1980 ◽  
Author(s):  
Howard S. Friedman ◽  
Louise M. Prince ◽  
Ronald E. Riggio ◽  
M. Robin DiMatteo
Keyword(s):  
Affective Communication

scholarly journals Affective communication: a mixed method investigation into COVID-19 outbreak communication using the Taiwanese government Facebook page

2021 ◽  
pp. 175797592110035
Author(s):  
Chia Yu Lien ◽  
Yun-Hsuan Wu
Keyword(s):  
Social Media ◽  
Mixed Method ◽  
Health Authority ◽  
Disease Outbreak ◽  
Government Agencies ◽  
Affective Communication ◽  
Frontline Workers ◽  
The Public ◽  
Qualitative And Quantitative ◽  
Quantitative Results

The COVID-19 outbreak has created an unprecedented challenge for governments to convey information to the public, and social media has become a critical method of COVID-19 communication in Taiwan. Objectives: This study examines a total of 1128 Facebook posts published by Taiwan’s principal health authority from December 1, 2019 to May 31, 2020. Methods: Using both qualitative and quantitative approaches, this study investigates strategies used by the Taiwan government to communicate the COVID-19 outbreak and public responses toward these strategies. Result: Novel uses of Facebook posts on outbreak communication were identified, including solidarity, reviews of actions, press conferences, and the use of animal and cartoon images. Quantitative results showed that the public responded significantly more frequently to messages generating positive affects, such as posts that reviewed government actions and public efforts; posts that expressed thanks, approval, or comradeship; and posts that paired text with photographs of frontline workers or cute animals. Conclusion: These results suggest that, amid a disease outbreak, the public not only look for updated situations and guidelines but also for affective affirmation from government agencies.

scholarly journals The Making of Meaning through Dyadic Haptic Affective Touch

2022 ◽  
Vol 29 (3) ◽  
pp. 1-42
Author(s):  
Sara Price ◽  
Nadia Bianchi-Berthouze ◽  
Carey Jewitt ◽  
Nikoleta Yiannoutsou ◽  
Katerina Fotopoulou ◽  
...  
Keyword(s):  
Social Norms ◽  
Qualitative Analysis ◽  
Social Contexts ◽  
Qualitative Studies ◽  
Research Tool ◽  
Human Relations ◽  
Affective Communication ◽  
Affective Touch ◽  
Design Considerations ◽  
Common Understanding

Despite the importance of touch in human–human relations, research in affective tactile practices is in its infancy, lacking in-depth understanding needed to inform the design of remote digital touch communication. This article reports two qualitative studies that explore tactile affective communication in specific social contexts, and the bi-directional creation, sending and interpretation of digital touch messages using a purpose-built research tool, the Tactile Emoticon. The system comprises a pair of remotely connected mitts, which enable users in different locations to communicate through tactile messages, by orchestrating duration and level of three haptic sensations: vibration, pressure and temperature. Qualitative analysis shows the nuanced ways in which 68 participants configured these elements to make meaning from touch messages they sent and received. It points to the affect and emotion of touch, its sensoriality and ambiguity, the significance of context, social norms and expectations of touch participants. Findings suggest key design considerations for digital touch communication, where the emphasis shifts from generating ‘recognizable touches’ to tools that allow people to shape their touches and establish common understanding about their meaning.

The McNorm Library: Creating and Validating a New Library of Emotionally Expressive Dance Movement

2021 ◽  
Author(s):  
Rebecca Anne Smith ◽  
Emily S. Cross
Keyword(s):  
Body Movement ◽  
Whole Body ◽  
Dance Movement ◽  
Affective Communication ◽  
Bodily Movement ◽  
Affective Cues ◽  
Point Light ◽  
The Impact ◽  
The Voice ◽  
Accuracy Rates

The ability to exchange affective cues with others plays a key role in our ability to create and maintain meaningful social relationships. We express our emotions through a variety of socially salient cues, including facial expressions, the voice, and body movement. While significant advances have been made in our understanding of verbal and facial communication, to date, understanding of the role played by human body movement in our social interactions remains incomplete. To this end, here we describe the creation and validation of a new set of emotionally expressive whole-body dance movement stimuli, named the Motion Capture Norming (McNorm) Library, which was designed to reconcile a number of limitations associated with previous movement stimuli. This library comprises a series of point-light representations of a dancer’s movements, which were performed to communicate neutrality, happiness, sadness, anger, and fear to observers. Based on results from two validation experiments, participants could reliably discriminate the intended emotion to clips in this stimulus set, with accuracy rates up to 60% (chance = 20%). We further explored the impact of dance experience and trait empathy on emotion recognition and found that neither significantly impacted emotion discrimination. As all materials for presenting and analysing this movement library are openly available, we hope this resource will aid other researchers in further exploration of affective communication expressed by human bodily movement.

scholarly journals Instrumental and affective communication with patients with limited health literacy in the palliative phase of cancer or COPD

2020 ◽  
Vol 19 (1) ◽  
Author(s):  
Janneke Noordman ◽  
Lotte Schulze ◽  
Ruud Roodbeen ◽  
Gudule Boland ◽  
Liesbeth M. van Vliet ◽  
...  
Keyword(s):  
Health Literacy ◽  
Treatment Options ◽  
Healthcare Providers ◽  
Care Providers ◽  
Affective Communication ◽  
Limited Health Literacy ◽  
Emotional Coping ◽  
Limited Health ◽  
Palliative Phase ◽  
Instrumental Communication

Abstract Background Patients have a ‘need to know’ (instrumental need) and a ‘need to feel known’ (affective need). During consultations with patients with limited health literacy (LHL) in the palliative phase of their disease, both the instrumental and the affective communication skills of healthcare providers are important. The study aims to explore instrumental and affective communication between care providers and LHL patients in the palliative phase of COPD or cancer. Methods In 2018, consultations between LHL patients in the palliative phase of cancer or COPD and their healthcare providers were video-recorded in four hospitals in the Netherlands. As there was no observation algorithm available for this setting, several items were created to parameterize healthcare providers’ instrumental communication (seven items: understanding, patient priorities, medical status, treatment options, treatment consequences, prognosis, and information about emotional distress) and affective communication (six items: hope, support, reassurance, empathy, appreciation, and emotional coping). The degree of each item was recorded for each consultation, with relevant segments of the observation selected and transcribed to support the items. Results Consultations between 17 care providers and 39 patients were video-recorded and analyzed. Care providers primarily used instrumental communication, most often by giving information about treatment options and assessing patients’ care priorities. Care providers assessed patients’ understanding of their disease less often. The patients’ prognosis was not mentioned in half the consultations. Within the affective domain, the care providers did provide support for their patients; providing hope, reassurance, empathy, and appreciation and discussing emotional coping were observed less often. Conclusions Care providers used mostly instrumental communication, especially treatment information, in consultations with LHL patients in the palliative phase of cancer or COPD. Most care providers did not check if the patient understood the information, which is rather crucial, especially given patients’ limited level of health literacy. Healthcare providers did provide support for patients, but other expressions of affective communication by care providers were less common. To adapt the communication to LHL patients in palliative care, care providers could be less wordy and reduce the amount of information, use ‘teach-back’ techniques and pay more attention to affective communication.

scholarly journals Network Structure of Affective Communication and Shared Emotion in Teams

2020 ◽  
Vol 10 (10) ◽  
pp. 159
Author(s):  
Seung-Yoon Rhee ◽  
Hyewon Park ◽  
Jonghoon Bae
Keyword(s):  
Communication Networks ◽  
Relative Effectiveness ◽  
Emotional Contagion ◽  
Project Teams ◽  
Affective Communication ◽  
Individual Level ◽  
Student Club ◽  
The Individual ◽  
Emotional Convergence ◽  
Level Process

This paper identifies the relative effectiveness of two mechanisms of emotional contagion on shared emotion in teams: explicit mechanism (active spreading of one’s emotion) and implicit mechanism (passive mimicry of others’ emotion). Using social network analysis, this paper analyzes affective communication networks involving or excluding a focal person in the process of emotional contagion by disaggregating team emotional contagion into individual acts of sending or receiving emotion-laden responses. Through an experiment with 38 pre-existing work teams, including undergraduate or MBA project teams and teams of student club or co-op officers, we found that the explicit emotional contagion mechanism was a more stable channel for emotional contagion than the implicit emotional contagion mechanism. Active participation in affective communication, measured by outdegree centrality in affective communication networks, was positively and significantly associated with emotional contagion with other members. In contrast, a team member’s passive observation of humor, measured by ego network density, led to emotional divergence when all other members engaged in humor communication. Our study sheds light on the micro-level process of emotional contagion. The individual-level process of emotional convergence varies with the relational pattern of affective networks, and emotion contagion in teams depends on the interplay of the active expresser and the passive spectator in affective networks.

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