Analysis of a queueing system in random environment with an unreliable server and geometric abandonments

2018 ◽  
Vol 52 (3) ◽  
pp. 903-922 ◽  
Author(s):  
Tao Jiang ◽  
Baogui Xin ◽  
Baoxian Chang ◽  
Liwei Liu

This paper studies a single server queueing model in a multi-phase random environment with server breakdowns and geometric abandonments, where server breakdowns only occur while the server is in operation. At a server breakdown instant (i.e., an abandonment opportunity epoch), all present customers adopt the so-called geometric abandonments, that is, the customers decide sequentially whether they will leave the system or not. In the meantime, the server abandons the service and a repair process starts immediately. After the server is repaired, the server resumes its service, and the system enters into the operative phaseiwith probabilityqi,i= 1, 2, …,d. Using probability generating functions and matrix geometric approach, we obtain the steady state distribution and various performance measures. In addition, some numerical examples are presented to show the impact of parameters on the performance measures.

Author(s):  
Amina Bouchentouf ◽  
Mohamed Boualem ◽  
Mouloud Cherfaoui ◽  
Latifa Medjahri

We consider a single server Markovian feedback queue with variant of multiple vacation policy, balking, server's states-dependent reneging, and retention of reneged customers. We obtain the steady-state solution of the considered queue based on the use of probability generating functions. Then, the closed-form expressions of different system characteristics are derived. Finally, we present some numerical results in order to show the impact of the parameters of impatience timers on the performance measures of the system.


Author(s):  
Amina Bouchentouf ◽  
Mohamed Boualem ◽  
Mouloud Cherfaoui ◽  
Latifa Medjahri

We consider a single server Markovian feedback queue with variant of multiple vacation policy, balking, server's states-dependent reneging, and retention of reneged customers. We obtain the steady-state solution of the considered queue based on the use of probability generating functions. Then, the closed-form expressions of different system characteristics are derived. Finally, we present some numerical results in order to show the impact of the parameters of impatience timers on the performance measures of the system.


2014 ◽  
Vol 31 (03) ◽  
pp. 1450016 ◽  
Author(s):  
NOAM PAZ ◽  
URI YECHIALI

We study a M/M/1 queue in a multi-phase random environment, where the system occasionally suffers a disastrous failure, causing all present jobs to be lost. The system then moves to a repair phase. As soon as the system is repaired, it moves to phase i with probability qi ≥ 0. We use two methods of analysis to study the probabilistic behavior of the system in steady state: (i) via probability generating functions, and (ii) via matrix geometric approach. Due to the special structure of the Markov process describing the disaster model, both methods lead to explicit results, which are related to each other. We derive various performance measures such as mean queue sizes, mean waiting times, and fraction of lost customers. Two special cases are further discussed.


1985 ◽  
Vol 22 (3) ◽  
pp. 688-696 ◽  
Author(s):  
A. G. De Kok ◽  
H. C. Tijms

A queueing situation often encountered in practice is that in which customers wait for service for a limited time only and leave the system if not served during that time. This paper considers a single-server queueing system with Poisson input and general service times, where a customer becomes a lost customer when his service has not begun within a fixed time after his arrival. For performance measures like the fraction of customers who are lost and the average delay in queue of a customer we obtain exact and approximate results that are useful for practical applications.


Mathematics ◽  
2021 ◽  
Vol 9 (24) ◽  
pp. 3283
Author(s):  
Mustafa Demircioglu ◽  
Herwig Bruneel ◽  
Sabine Wittevrongel

Queueing models with disasters can be used to evaluate the impact of a breakdown or a system reset in a service facility. In this paper, we consider a discrete-time single-server queueing system with general independent arrivals and general independent service times and we study the effect of the occurrence of disasters on the queueing behavior. Disasters occur independently from time slot to time slot according to a Bernoulli process and result in the simultaneous removal of all customers from the queueing system. General probability distributions are allowed for both the number of customer arrivals during a slot and the length of the service time of a customer (expressed in slots). Using a two-dimensional Markovian state description of the system, we obtain expressions for the probability, generating functions, the mean values, variances and tail probabilities of both the system content and the sojourn time of an arbitrary customer under a first-come-first-served policy. The customer loss probability due to a disaster occurrence is derived as well. Some numerical illustrations are given.


2006 ◽  
Vol 23 (02) ◽  
pp. 247-271 ◽  
Author(s):  
IVAN ATENCIA ◽  
PILAR MORENO

This paper discusses a discrete-time Geo/G/1 retrial queue with the server subject to breakdowns and repairs. The customer just being served before server breakdown completes his remaining service when the server is fixed. The server lifetimes are assumed to be geometrical and the server repair times are arbitrarily distributed. We study the Markov chain underlying the considered queueing system and present its stability condition as well as some performance measures of the system in steady-state. Then, we derive a stochastic decomposition law and as an application we give bounds for the proximity between the steady-state distributions of our system and the corresponding system without retrials. Also, we introduce the concept of generalized service time and develop a recursive procedure to obtain the steady-state distributions of the orbit and system size. Finally, we prove the convergence to the continuous-time counterpart and show some numerical results.


2020 ◽  
Vol 37 (6) ◽  
pp. 1945-1965 ◽  
Author(s):  
Sherif I. Ammar ◽  
Tao Jiang ◽  
Qingqing Ye

Purpose This paper aims to consider a single server queue with system disasters and impatience behavior are evident in our daily life. For this purpose, authors require to know the general behavior of these systems. Transient analysis shows for us how the system will operate up to some time instant t. Design/methodology/approach In this paper, authors consider a single server queue with system disaster and impatient behavior of customers in a multi-phase random environment, in which the system transits to a repair state after each system disaster. When the system is in a failure phase or going through a repair phase, the new arrivals would be impatient. In case the system is not repaired before the customer’s time expires, the customer would leave the queue and never return. Moreover, after repair, the system becomes ready for service in an operative phase with probability $q_{i} \ge 0.$. Using generating functions along with continued fractions and some properties of the confluent hypergeometric function, authors obtained on their own results. Findings Explicit expressions have been obtained for the time-dependent probabilities of the underlying queuing model. Also, time-dependent mean and variance of customers in the system are deduced. Research limitations/implications The system authors are dealing with is somewhat complicated, there are some performance measures that cannot be achieved, but some of them have been obtained, such as the expectation and variance of the number of customers in the system. Practical implications Based on the obtained results, some numerical examples are some numerical examples are presented to illustrate the effect of various parameters on the behavior of the proposed system. Social implications Authors’ studied transient analysis of a single server queue with system disaster and impatient customer system is suitable for behavior interpretation of many systems in our lives, such as telecommunication networks, inventory systems and impatient telephone switchboard customers, manufacturing system and service system. Originality/value To the best of the author’s/authors’ knowledge and according to the literature survey, in a multi-phase random environment, no previous published article is presented for transient analysis of a single server queue with system disaster and impatient customer behavior in a random environment.


2019 ◽  
Vol 2 (2) ◽  
pp. 16
Author(s):  
Song Chew

In this paper, we look into a novel notion of the standard M/M/1 queueing system. In our study, we assume that there is a single server and that there are two types of customers: real and imaginary customers. Real customers are regular customers arriving into our queueing system in accordance with a Poisson process. There exist infinitely many imaginary customers residing in the system. Real customers have service priority over imaginary customers. Thus, the server always serves real (regular) customers one by one if there are real customers present in the system. After serving all real customers, the server immediately serves, one at a time, imaginary customers residing in the system. A newly arriving real customer presumably does not preempt the service of an imaginary customer and hence must wait in the queue for their service. The server immediately serves a waiting real customer upon service completion of the imaginary customer currently under service. All service times are identically, independently, and exponentially distributed. Since our systems are characterized by continuous service by the server, we dub our systems continuous-service M/M/1 queueing systems. We conduct the steady-state analysis and determine common performance measures of our systems. In addition, we carry out simulation experiments to verify our results. We compare our results to that of the standard M/M/1 queueing system, and draw interesting conclusions.


2018 ◽  
Vol 33 (2) ◽  
pp. 220-240 ◽  
Author(s):  
Tao Jiang

This paper is devoted to the study of a clearing queueing system with a special discipline. As soon as the server receives N negative feedbacks from customers, all present customers are forced to leave the system and the server undergoes a maintenance procedure. After an exponential maintenance time, the system resumes its service immediately. Using the matrix analytic method, we derive the steady-state distributions, which are then used for the computation of other performance measures. Furthermore, using first step analysis, we obtain the Laplace–Stieltjes transform of the sojourn time of an arbitrary customer. We also study the busy period of the system and derive the generating function of the total number of lost customers in a busy period. Finally, we investigate a long-run rate of cost and explore the optimal N value that minimizes the total cost per unit time. We also present some numerical examples to illustrate the impact of several model parameters to the performance measures.


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