Social Media, Personalisation of News Reporting, and Media Systems’ Polarisation in Europe

Author(s):  
Pablo Barberá ◽  
Cristian Vaccari ◽  
Augusto Valeriani
2021 ◽  
Vol 17 (1) ◽  
pp. 60-85
Author(s):  
Mark Lowes ◽  
Sherry Devereaux Ferguson

The field of journalism is undergoing epic changes at this time. With the growing impact of social media and citizen journalism, among other trends, traditional schools of journalism face a need to re-examine their most fundamental premises. Historically journalists adopted a code of practice whereby the ideal news article focused on issues and problems of consequence to society, and reporters presented both sides of the case. The gold standard was balanced reporting that investigated and uncovered abuses in society, with the mantra being “if it bleeds, it leads.”. There was no added incentive or requirement to take responsibility for solving the problems they uncovered. While print media organizations faced a backlash of criticism following the era of “yellow journalism,” they did not confront the necessity to reorient the entire profession; rather they simply had to “clean up their act” and operationalize what they already knew and believed. Today, the situation is dramatically different—largely as a consequence of the rise of citizen journalism, the impact of social media, and the trend toward an introspective look at their profession by journalists themselves and by those who train the journalists. In this article, we look at the emerging focus on a phenomenon called solutions journalism. Solutions journalism differs in both form and intent from not only the traditional standard of reporting, which focuses on problems, but also “good news reporting,” which tends to be superficial and non-solution oriented. In an effort to understand the current push for a new direction in the journalism profession, we will look at the rise of the new paradigm, pioneers in solutions journalism, characteristics of solutions journalism, and the theoretical foundations of solutions journalism. In exploring the latter point, we will examine the relationships among solutions journalism, social media, open source, systems, and open innovation theories.


2021 ◽  
pp. 2046147X2110551
Author(s):  
Deborah K Williams ◽  
Catherine J Archer ◽  
Lauren O’Mahony

The ideological differences between animal activists and primary producers are long-standing, existing long before the advent of social media with its widespread communicative capabilities. Primary producers have continued to rely on traditional media channels to promote their products. In contrast, animal activists have increasingly adopted livestreaming on social media platforms and ‘direct action’ protest tactics to garner widespread public and media attention while promoting vegetarianism/veganism, highlighting issues in animal agriculture and disrupting the notion of the ‘happy farm animal’. This paper uses a case study approach to discuss the events that unfolded when direct action animal activists came into conflict with Western Australian farmers and businesses in 2019. The conflict resulted in increased news reporting, front-page coverage from mainstream press, arrests and parliamentary law changes. This case study explores how the activists’ strategic communication activities, which included livestreaming their direct actions and other social media tactics, were portrayed by one major Australian media outlet and the farmers’ interest groups’ reactions to them.


2015 ◽  
Vol 17 (1) ◽  
pp. 2-19 ◽  
Author(s):  
Heini Sisko Maarit Lipiäinen

Purpose – The purpose of this study was to contribute to the current discussion on digitization in companies’ marketing from a customer relationship management (CRM) perspective by examining the role and objectives of CRM and the exploitation of social media to serve the objectives of CRM in contemporary business-to-business (B2B) companies. Design/methodology/approach – The data are collected through semi-structured themed interviews with key marketing/sales managers from three B2B firms. Findings – CRM seems to be moving closer to the company’s core activity and becoming everybody’s business to a greater extent than ever before, but its main goal, to enhance customer relationships, will not necessarily change. Understanding the customer is vital and requires different functions to cooperate closely to ensure the firm has the best possible understanding of its customers. Public social media tools played almost no part in CRM, but closed social media systems might have potential in the future. Research limitations/implications – The chosen research approach limits the generalization of the results. Practical implications – It seems likely that firms will benefit from a collaborative working style over the traditional silo approaches. For B2B firms, public social media does not seems to be the most suitable source to serve CRM but private social media channels might have potential in the future. Originality/value – The lack of empirical examination of the change from company ecosystem to customer ecosystem from a CRM perspective, and the lack of research on social media for CRM in the B2B context, determines the purpose of this study. Furthermore, digitization is a rather new and unstructured phenomenon and many companies are still considering how to reconcile to it.


2016 ◽  
Vol 97 ◽  
pp. 111-122 ◽  
Author(s):  
Hao Wu ◽  
Kun Yue ◽  
Yijian Pei ◽  
Bo Li ◽  
Yiji Zhao ◽  
...  

2014 ◽  
Vol 5 (3) ◽  
pp. 811-819
Author(s):  
Badrul Mohamed ◽  
Mohammad Agus Yusoff ◽  
Zawiyah Mohd Zain ◽  
Dori Efendi

Social media has phenomenally replaced the traditional media. Blogs have transformed news reporting; YouTube has reinvented talent sourcing; and the trinity (Facebook, Twitter, and YouTube) have revolutionary changed the rules of the game of regime change. Enabling commoners to be producers and its interactiveness are the two most important characteristics that grant the ordinary citizens to be extra-ordinary. From Tinseltown to Alexandria, the roles of social media has been unstoppably growing. The world political events in the recent times, particularly the Arab Spring have shown a strong correlation between social media and democratization. Malaysias political experience in recent years, in particular the 12th General Election (GE-12) in 2008 is comparable to the Arab Spring in view of the alluring role of social media and its gladiatorial impacts in politics. The failure of Barisan Nasional (BN or National Front, the only ruling party since independence) to retain its customary two-third majority in GE-12 is a proof of peoples growing desire to enjoy democracy that among others offer free and fair elections, good-governance, and social justice which are dissimilar to existing communalism and strong government. At a glance, GE-13 in 2013 produced similar results as GE-12 which displayed fortification of democracy among citizens. In contrast, further analyses toward the details of GE-13 surfaced the revival of communalism and autoritarinism which have shown signs of decay in GE-12. Thus, this article explores the conflictual roles of social media which (has been functioning as an ideal public sphere) when the ruling party together with the state machinery invade the sphere of social media to satisfy their political agenda. This investigation showcases the anarchic sphere in social media is not only capable in catalyzing democratization, but also undermining democracy by propagating political Balkanization that propels disjointed feelings among multi-racial citizens.


Author(s):  
Sharifa Umma Shirina ◽  
Md. Tabiur Rahman Prodhan

Fake news is ‘false, often sensational, information disseminated under the guise of news reporting.’ The upsurge of technological advancement, especially social media, has paved the way for spreading fake news. The virtual realm spurs fake news as per the speed of air. Nowadays, fake news has been one of the social problems in the world along with Bangladesh. Self-seeker groups use fake news as an ‘atomic arsenal’ to disseminate their popular rhetoric with supersonic speed for fulfilling male purposes. Fake news is usually rampant during any crisis, elections, and even in campaigns. The hoaxers and fakers exploit the opportunity of the wavering psychology of the social media users, and fake news becomes ‘viral’ on social media, Facebook. Recently Bangladesh has faced an acute crisis of spreading fake news during the ‘Movement of Nirapod Sarak Chai, ‘National election in December 2018’ and very recent ‘need child’s head for Padma Bridge.’ This study titled “Spreading Fake News in the Virtual Realm in Bangladesh: Assessment of Impact” seeks the reasons for spreading fake news and its’ social impact in Bangladesh.


2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Angga Ardiansyah ◽  
Eva Argarini Pratama ◽  
Corie Mei Hellyana ◽  
Khaerul Wildan

Abstract - Azidan Collection distributions have several shortcomings in order to support the process of selling goods. The current sales are only limited to consumers coming directly to the store selecting goods and paying, to promote products that are on Azidan distributions to consumers already using social media including through BBM and Facebook friendship media media. Sales using social media systems are still lacking, because customer coverage is only limited to using social media, so sales transactions are limited. The Sales Website on the Azidan Collection Distro which has functions, among others. Build an e-commerce application to help management of the Azidan Collection in making long-distance transactions. Building an e-commerce transaction application to help consumers make a T-shirt purchase on the Azidan Collection Distro. This information system is equipped with facilities that can facilitate customers in making payment transactions through account transfers.Keywords - Information System, T-Shirt Sales, Azidan Collection DistroAbstrak - Distro Azidan Collection mempunyai beberapa kekurangan dalam rangka menunjang proses penjualan barang. Penjualan yang saat ini dilakukan hanya sebatas konsumen datang langsung ke toko memilih barang dan membayar, untuk mempromosikan produk yang ada di Distro Azidan ke konsumen sudah menggunakan media sosial di antaranya melalui BBM dan media situs pertemanan facebook. Penjualan dengan menggunakan sistem media sosial dirasa masih kurang, karena cakupan customer hanya sebatas yang menggunakan media sosial saja, sehingga transaksi penjualan menjadi terbatas. Website Penjualan pada Distro Azidan Collection yang memiliki fungsi antara lain. Membangun aplikasi e-commerce untuk membantu manajemen Distro Azidan Collection dalam melakukan transaksi jarak jauh. Membangun aplikasi transaksi e-commerce untuk membantu dan memberi wawasan pada konsumen dalam melakukan pembelian Kaos di Distro Azidan Collection. Sistem informasi ini dilengkapi dengan fasilitas yang mampu mempermudah customer dalam melakukan transaksi pembayaran yang melalu transfer rekening.Kata kunci - Sistem Informasi, Penjualan Kaos, Distro Azidan Collection


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