Tertiary Organizational Structures — South Manchester Community College: A Case Study

1991 ◽  
Vol 15 (1) ◽  
pp. 80-88
Author(s):  
Andy Nelson
Keyword(s):  
Community College ◽  
Organizational Structures

It's Not Just a Job Anymore: The Influence of Cultural Change on Student Services Staff in a Community College

NASPA Journal ◽  
2006 ◽  
Vol 43 (2) ◽  
Author(s):  
Mary G. Locke ◽  
Lucy M. Guglielmino
Keyword(s):  
Community College ◽  
Customer Service ◽  
Cultural Change ◽  
Student Services ◽  
Change Process ◽  
Educational Leaders ◽  
Planned Change ◽  
Change Initiative ◽  
Nuanced Understanding

Today’s colleges and universities operate in a complex environment characterized by rapid and unrelenting change, and nowhere do the challenges inherent in change more directly impact students than in the delivery of student services. The need to integrate new models of service delivery, data-driven approaches to enrollment management, greater accountability for student success, stronger emphasis on customer service, and provision of “anytime, anyplace” services through technology are readily evident. Yet, many institutions are finding that their internal cultures are unreceptive, even hostile, toward adopting needed changes. This qualitative case study focusing on a 4- year purposeful change initiative at a community college was conducted to provide higher educational leaders with a more comprehensive and nuanced understanding of the influence of cultural change on student services staff. The results of this study indicated that student services staff constituted a distinct subculture that perceived, experienced, responded to, and influenced planned change differently from other subcultural groups. Specifically, student services staff more demonstrably supported the purpose of the change initiative; identified empowerment, inclusion and involvement in college decision-making, and improved lines of communication as the most important impacts of the change process; and expressed strong confidence regarding the sustainability of the changes that had occurred. Student services staff also indicated that they found greater meaning and developed stronger commitment to their work as a result of the change process. As a result of these findings, implications and strategies that may be helpful in designing and implementing a successful planned change initiative involving student services personnel are presented.

Identifying Enablers and Barriers to Successful Platform-Based Product Development: A Case Study From Business-to-Business Products

2011 ◽  
Author(s):  
Jens Jorgensen ◽  
David Havens ◽  
Paul Salvatore ◽  
Alvaro J. Rojas Arciniegas ◽  
Marcos Esterman
Keyword(s):  
Product Development ◽  
Systems Engineering ◽  
Organizational Structures ◽  
Business Environment ◽  
Current State ◽  
Development Teams ◽  
Phase Gate ◽  
Different Cultures ◽  
Business To Business

Product development teams are facing continued pressure to develop more products in less time and with fewer resources. Platform-based developed is commonly seen as a solution to increase capacity of the product development pipeline. This research identified enablers and barriers to successful platform-based product development. This was achieved through a comprehensive literature review of the current state of the art and an exploratory case study of product development practices within a business-to-business environment from companies with significantly different cultures and experiences with platform-based product development. Key enablers identified in this research include institutionalizing systems engineering, development and communication of product development roadmaps, augmentation of phase gate review process and critical parameter characterization. Operational recommendations from this research are considered to be possible to implement without significant changes to existing processes and organizational structures.

Blended learning

2018 ◽  
Vol 39 (3/4) ◽  
pp. 207-215 ◽  
Author(s):  
Bruce Keisling
Keyword(s):  
Blended Learning ◽  
Organizational Structures ◽  
Library Services ◽  
Organizational Restructuring ◽  
Organizational Resources ◽  
Content Type ◽  
Organizational Learning Culture ◽  
Learning Programs ◽  
Online Distance

Purpose Because many colleges and universities have growing numbers of students in online and blended programs, libraries should adapt their services and adjust their organizational structures to support them. Students have adopted blended learning programs whether or not the programs are officially designed as blended programs. Libraries need to change their service orientation in response and learn to scale services using available technologies. Scaling services and personnel resources also requires developing a scalable organizational learning culture. The paper aims to discuss these issues. Design/methodology/approach Using a change in support for online/distance students and organizational restructuring in Ekstrom Library at the University of Louisville as a case study, this paper examines the review process, organizational restructuring, and focus on scaling services that resulted in a new service model. Findings This study found that scaling services as applied to IT and business organizations is also valuable as an approach in enhancing library services to online students. Changing user needs must be correlated with available organizational resources and technological solutions to deliver appropriate services. Modifying and building services with a goal of scaling them to appropriate levels will enhance library outcomes. Research limitations/implications Other case studies concerned with responding to changing student expectations and scaling services and organizational resources would be useful to add to these findings. Originality/value The perspectives and approach described in this case study will be instructive for adapting library services to changing user environments.

scholarly journals A Study of Anecdotal Student Response to Virtual Art Museums in Online History Courses

2021 ◽  
Vol 1 (1) ◽  
Author(s):  
Adam Attwood
Keyword(s):  
United States ◽  
Community College ◽  
Student Engagement ◽  
Online Discussion ◽  
Art Museum ◽  
Art Museums ◽  
Student Response ◽  
Online Instructors ◽  
Course Content

This anecdotal pilot case study of practice addresses the question: How can technology be used to make online history courses more engaging with museums? Findings from this case study suggest that virtual art museums via the Google Cultural Institute (now Google Arts & Culture) were an effective way to encourage students to do more than the minimum required for the online forum response assignment in a survey (100-level) history course at a community college in the northwest United States. The instructor designed an assignment that was posted in the learning management system as a PDF. Implications for practice are that online instructors of history, as well as online instructors of humanities, can assign virtual art museum visits with an online discussion component to encourage student engagement centered on course content.

scholarly journals Analisis Faktor-Faktor yang Memengaruhi Non Performing Financing di PT TAF dan Pengendaliannya

2020 ◽  
Vol 10 (2) ◽  
pp. 72-91
Author(s):  
Tri Wahyudi ◽  
Harianto ◽  
Sahara
Keyword(s):  
Service System ◽  
Statistical Tests ◽  
Descriptive Analysis ◽  
Information Service ◽  
Secondary Data ◽  
Binary Logistic Regression ◽  
Organizational Structures ◽  
Financial Information

PT TAF is one of multifinance companies in Indonesia. The increase in low segment sales from 2013-2017 with a high credit amount led to an increase in the quality of PT TAF's receivables categorized as Non Performing Financing (NPF). This increase in NPF was also accompanied by an increase in PT TAF's net loss in 2017 and affected the company's profits. Therefore an analysis is needed to find out factors that influence the amount of credit and NPF, in order to formulate the strategy to manage it. This study uses secondary data of PT TAF debtors which related to the amount of credit, debtor delays and NPF from 2013 to 2017. The approach of this study is a case study in PT TAF about the level of NPF from 2013 -2017. The method used in this study is descriptive analysis and statistical tests. Multiple linear regression is performed to determine the factors that influence the amount of credit, while binary logistic regression is carried out to determine the factors that influence NPF. The results of the analysis will be used to formulate a strategy proposal for controlling NPF at PT TAF. Factors that significantly influence the amount of the credit are vehicle price, age, loan interest, installment amount, income, down payment, type of first installment, type of vehicle, education, gender, credit package, and credit tenor. The factors that influence NPF are the amount of credit, Loan to Value (LTV), the residence area of ​​the debtor and inflation. The proposed strategy formulations are: to consider factors which affecting amount of credit in granting credit, to increase the debtor portfolio with LTV less than or equal to 80 percent, avoid low down payment and long tenor products, strengthen collection organizational structures and increase team collection capabilities, and utilize the Financial Information Service System from OJK to obtain information about the debtors.

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