Development of an integrated total quality management and performance measurement system for self-assessment: A method

2002 ◽  
Vol 13 (6) ◽  
pp. 759-777 ◽  
Author(s):  
Kit-Fai Pun
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Performance Measurement ◽  
Measurement System ◽  
Performance Measurement System ◽  
Total Quality ◽  
Self Assessment ◽  
And Performance

scholarly journals PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT TERHADAP KINERJA KEUANGAN DENGAN SISTEM PENGUKURAN KINERJA SEBAGAI VARIABEL MODERASI PADA CV MUTIARA ABADI SEMARANG

2020 ◽  
Vol 3 (1) ◽  
pp. 01
Author(s):  
Nindiya Sidha Kumala ◽  
M. Th Heni Widyarti
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Performance Measurement ◽  
Financial Performance ◽  
Measurement System ◽  
Performance Measurement System ◽  
Accounting System ◽  
Total Quality ◽  
Strategic Objectives ◽  
The Relationship

The optimal application of TQM must be followed by the application of elements from the management accounting system, one of which is the performance measurement system because it can help the achievement of strategic objectives and short-term goals of the company. This research aims to analyze the effect of implementing Total Quality Management on financial performance with a performance measurement system as a moderating variable on CV Mutiara Abadi Semarang. Data analysis method used is Moderated Regression Analysis to determine the effect of moderating variable. This research shows that Total Quality Management has a significant effect on financial performance, the performance measurement system has no significant effect on financial performance and the performance measurement system does not moderate the relationship between Total Quality Management and financial performance.

scholarly journals Total Quality Management and Organizational Performance: the Role of Performance Measurement System

2018 ◽  
Vol 7 (4.15) ◽  
pp. 265
Author(s):  
Zarinah Abdul Rasit ◽  
Nurul Huda Abdul Satar ◽  
Aliza Ramli ◽  
Marshita Hashim
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Performance Measurement ◽  
Organizational Performance ◽  
Measurement System ◽  
Business Environment ◽  
Performance Measurement System ◽  
Manufacturing Companies ◽  
Total Quality ◽  
The Relationship

Escalation in globalization, information and advancement in manufacturing technologies have constantly contribute to the increase in demand and in the competitive manufacturing business environment. Align with the challenges facing the companies, there is a need for companies to devise relevant strategies to help them cope with the changes and sustain their competitiveness. Total Quality Management (TQM) is a management philosophy and strategy that can help improve the quality of product and production processes. Prior research highlights the importance of implementing performance measurement system (PMS) in assisting the implementation of TQM practices. Incorporating contingency theory and socio-technical system theory, this study aims to examine the relationship between TQM practices and organisational performance and to determine the influence of PMS use in the relationship. Data were collected using self-administered questionnaire survey on a sample of Malaysian manufacturing companies. Our results support the view that more extensive PMS benefits performance as we find that, firms implementing TQM with more advanced PMS especially those that include financial and nonfinancial measures have higher performance. The results revealed that the relationship is more significant for companies using more advanced PMS compared to companies that used traditional PMS.  

The Influence Of Total Quality Management Towards Managerial Performance With Management Accounting System, Islamic Leadership Style, And Organizational Commitment As Moderating Variables

2020 ◽  
Vol 11 (1) ◽  
pp. 10-10
Author(s):  
Arum Indrasari ◽  
Justika Citra Apriliana Rosi ◽  
Peni Nugraheni
Keyword(s):  
Regression Analysis ◽  
Organizational Commitment ◽  
Quality Management ◽  
Total Quality Management ◽  
Leadership Style ◽  
Measurement System ◽  
Performance Measurement System ◽  
Total Quality ◽  
Managerial Performance ◽  
Islamic Leadership

The purpose of this study was to examine and analyze the influence of Total Quality Management towards Managerial Performance in Islamic based private universities in Yogyakarta with Performance Measurement System, Reward System, Islamic Leadership Style, and Organizational Commitment as moderating variable. The data were distributed and collected by purposive sampling technique to the respondents. The subject of this study was Managers or someone who holds structural position at the Islamic based private universities in Yogyakarta with total respondents of 104. The data were obtained from questionnaires. The analytical method used was simple regression analysis and moderated regression analysis. The calculation using SPSS v. 15. The results show that that Total Quality Management (TQM) has a positive significant effect on Managerial Performance. Thereafter, the results of the moderated regression analysis, the Performance Measurement System, Reward System, Islamic Leadership Style, and Organizational Commitment are the moderating variable that moderate or strengthen the relationship between Total Quality Management (TQM) towards Managerial Performance. Keywords: Islamic Leadership Style, Organizational Commitment, Performance Measurement System, Rewards System, and Total Quality Management

scholarly journals TOTAL QUALITY MANAGEMENT TERHADAP KINERJA MANAJERIAL DENGAN SISTEM PENGUKURAN KINERJA SEBAGAIVARIABEL MODERATING PADA FAJAR GRUP

2017 ◽  
Vol 1 (2) ◽  
pp. 99-113
Author(s):  
Wawan Darmawan
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Performance Management ◽  
Measurement System ◽  
Performance Measurement System ◽  
Total Quality ◽  
Managerial Performance ◽  
Group 3 ◽  
Group 2 ◽  
Positive Effect

Total Quality Management (TQM) is one technique that is often used by companies in order to improve  its performance.The aims of the research were to (1) determine  and  test whether total quality management (TQM)has positive effect on managerial performance at Fajar Group, (2) determine and test whether TQM measurement  has  effect  on  managerial  performance  at  Fajar  Group,  (3)  determine  and  test  whether measurement  system  of  TQM  has  a  role  as  moderating  variable  between  TQM  and  managerial performance at Fajar Group. The research was a quantitative study conducted in companies belonging to Fajar Group. The population consisted of  58 respondents  taken from 24 companies by considering the number of managers at mid-level of each company .  The measurement wasdone using quantitative data with Moderated Regression Analysis (MRA)  analysis.  The results  of the research indicate that  (1) TQM  has positive  effect on managerial performance,  (2)  performance measurement system has positive effect on managerial performance at Fajar Group, (3) TQM interaction  with performance management system has effect on managerial performance at Fajar Group.Keyword: total quality management, managerial performance.

scholarly journals TOTAL QUALITY MANAGEMENT IN AFFECTING COMPANY OPERATIONAL PERFORMANCE IN CONVECTION SMEs WITH ORGANIZATIONAL COMMITMENT AS A MEDIATOR

2021 ◽  
Vol 19 (3) ◽  
pp. 662-677
Author(s):  
Teuku Roli Ilhamsyah Putra ◽  
◽  
Mukhlis Yunus ◽  
Teuku Hafiz Fakhreza ◽  
◽  
...  
Keyword(s):  
Organizational Commitment ◽  
Quality Management ◽  
Total Quality Management ◽  
Structural Equation ◽  
Sampling Technique ◽  
Equation Model ◽  
Operational Performance ◽  
Total Quality ◽  
Study Population ◽  
And Performance

This study aims to prove the role of Total Quality Management (TQM) and organizational commitment in supporting the achievement of company operational performance. The population was all Convection SMEs in the city of Banda Aceh, consisted of 294 Convection SMEs. The sample was selected using a proportional sampling technique where sampling considers elements or categories in the study population. The sample taken was 15% of the population. One respondent represented one unit of SMEs, so the sample has amounted to 169 respondents. Data was collected using questionnaires. The model was analyzed with the Structural Equation Model Analysis. The result showed an influence between TQM on Organizational Commitment, TQM on Company Operational Performance, and Organizational Commitment on Company Operational Performance. This study also found that organizational commitment can act as a partial mediator to strengthen the effect of TQM on Company operational performance. The interesting issue in this study lies in the discussion of the organizational commitment to solving the inconsistency problems in the quality of convection production in SMEs. Furthermore, the other researchers can provide more concepts and variables to enrich this research model, like other mediators for TQM to achieve performance or even the commitment that can strengthen the TQM and performance. The model also can be a reference for practitioners to set their strategy in further, to go more productive.

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