scholarly journals The seven deadly sins of quality management: trade-offs and implications for further research

2019 ◽  
Vol 25 (3) ◽  
pp. 289-303 ◽  
Author(s):  
Markus Seyfried ◽  
Florian Reith
2021 ◽  
pp. 108602662199006
Author(s):  
Peter Tashman ◽  
Svetlana Flankova ◽  
Marc van Essen ◽  
Valentina Marano

We meta-analyze research on why firms join voluntary environmental programs (VEPs) to assess the impact of program stringency, or the extent to which they have rigorous, enforceable standards on these decisions. Stringency creates trade-offs for firms by affecting programs’ effectiveness, legitimacy, and adoption costs. Most research considers singular programs and lacks cross program variation needed to analyze program stringency’s impact. Our meta-analysis addresses this by sampling 127 studies and 23 VEPs. We begin by identifying common institutional and resource-based drivers of participation in the literature, and then analyze how program stringency moderates their impacts. Our results suggest that strictly governed VEPs encourage participation among highly visible and profitable firms, and discourage it when informal institutional pressures are higher, and firms have prior experience with other VEPs or quality management standards. We demonstrate that VEP stringency has nuanced effects on firm participation based on the institutional and resource-based factors facing them.


2015 ◽  
Vol 1 ◽  
pp. 49-56
Author(s):  
Henri Braakenburg

The development of social work quality management in the Netherlands is presented in the article. There are two parts of the article. The development of social work quality conception and policy is described in the first part of the article. Prior to 1970 the paternalistic approach was dominant in the field of social care quality – the legitimacy of organization was dependent on the standards and rules managed by the authorities. Later due to the increasing complexity and the specialization in the care sector , the idea of a self-governing system emerged and was supported by the actors of social care system. The providers, insurers and clients' organizations were expected to ensure quality by mutual agreement. At present day the quality of social work is understood in the perspective of total quality management in Netherlands. Total quality management is the best strategy in order to make trade offs between different interests and understandings of social work quality. The methods and instruments to further the quality in to practice are presented in the second part of the article.


Author(s):  
Xiaoqing Liu ◽  
Nektarios Georgalas

The community of Operation Support Systems (OSS) for telecom applications defined a set of fundamental principles, processes, and architectures for developing the Next Generation OSS through the TeleManagement Forum TMF. At the heart of NGOSS lies the notion of a “Contract” which embodies the specification of services offered by an OSS component for quality management and product evaluation. However, TMF does not provide any method (or process) for specification of the non-functional part in the NGOSS contract specification. This chapter develops a systematic approach for specifying non-functional requirements of telecom OSS applications for contracts in the NGOSS framework for quality management and evaluation. Specifically, two categories of non-functional specification techniques are explored: qualitative and quantitative. Furthermore, two quantitative non-functional requirements specification methods are introduced: crisp and elastic to expand the capability of the current NGOSS contract specification method since only qualitative non-functional specification is currently available from TMF. In addition, a technique is developed for specification of trade-offs between non-functional requirements.


2009 ◽  
Vol 40 (9) ◽  
pp. 525-525
Author(s):  
Lucia M. Berte

1992 ◽  
Vol 24 (11) ◽  
pp. 1549-1564 ◽  
Author(s):  
S Cassing ◽  
F Giarratani

This paper reports an evaluation of the econometric model developed by Regional Econometric Models Inc. for the South Coast Air Quality Management District. The analysis is focused on the in-sample performance, forecasting ability, and characteristics in impact analysis of the model. The trade-offs implicit in the performance of this model relate directly to questions of explanatory power. In particular, the model is characterized by well-specified structural equations that enhance its ability to formulate policy-relevant simulations. This may come at the cost of predictive ability in a statistical sense. Choices related to this trade-off are at the heart of applied regional analysis.


2016 ◽  
Vol 33 (9) ◽  
pp. 1311-1331 ◽  
Author(s):  
Nadeeka Premarathna ◽  
A. Jonathan R. Godfrey ◽  
K. Govindaraju

Purpose The purpose of this paper is to investigate the applicability of Shewhart methodology and other quality management principles to gain a deeper understanding of the observed volatility in stock returns and its impact on market performance. Design/methodology/approach The validity of quality management philosophy in the context of financial market behaviour is discussed. The technique of rational subgrouping is used to identify the observable variations in stock returns as either common or special cause variation. The usefulness of the proposed methodology is investigated through empirical data. The risk/return and skewness/kurtosis trade-offs of S&P 500 stocks are examined. The consistency of this approach is reviewed by relating the separated variability to “efficient market” and “behavioural finance” theories. Findings Significant positive and negative risk/return trade-offs were found after partitioning the returns series into common and special cause periods, respectively, while total data did not exhibit a significant risk/return trade-off at all. A highly negative skewness/kurtosis trade-off was found in total and special cause periods as compared to the common cause periods. These results are broadly consistent with the theoretical concepts of finance and other empirical findings. Practical implications The quality management principles-based approach to analysing financial data avoids the complexities commonly found in stochastic-volatility forecasting models. Social implications The results provide new insights into the impact of volatility in stock returns. They should have direct implications for financial market participants. Originality/value The authors explore the relevance of Shewhart methodology in analysing variability in stock returns through reviewing financial market behaviour.


2007 ◽  
Vol 7 (1) ◽  
pp. 1-9 ◽  
Author(s):  
Aad van Tilburg ◽  
Jacques Trienekens ◽  
Ruerd Ruben ◽  
Martinus van Boekel

This paper provides a framework that focuses on the linkages between several key dimensions of supply chain organisation and performance of perishable tropical food products. The focus is on the relationship between governance regime and quality management, however, two other related variables are also taken into account because they impact this relationship: channel choice and value added distribution in the supply chain. Governance regimes focus on how to enhance coordination and trust amongst supply chain partners and how to reduce transaction costs. Quality management deals with how to manage food technology processes such that required quality levels can be improved and variability in quality of natural products can be exploited. Governance regimes in relation to quality management practices are discussed to the extent that supply chain partners are able, or are enabled, to invest in required quality improvements. Reduction of transaction costs, creation of trust-based networks and proper trade-offs between direct and future gains may offer substantial contributions to effective quality management and enforcement. This framework has been applied to nine case studies about food supply chains originating from developing countries (Ruben et al., 2007). Three of these case studies are summarised in this paper to illustrate what challenges can be derived from this study. These selected case studies concern fish caught in Kenya, mangoes grown in Costa Rica and vegetables produced in China.


2015 ◽  
Vol 58 ◽  
pp. 83-100 ◽  
Author(s):  
Selena Gimenez-Ibanez ◽  
Marta Boter ◽  
Roberto Solano

Jasmonates (JAs) are essential signalling molecules that co-ordinate the plant response to biotic and abiotic challenges, as well as co-ordinating several developmental processes. Huge progress has been made over the last decade in understanding the components and mechanisms that govern JA perception and signalling. The bioactive form of the hormone, (+)-7-iso-jasmonyl-l-isoleucine (JA-Ile), is perceived by the COI1–JAZ co-receptor complex. JASMONATE ZIM DOMAIN (JAZ) proteins also act as direct repressors of transcriptional activators such as MYC2. In the emerging picture of JA-Ile perception and signalling, COI1 operates as an E3 ubiquitin ligase that upon binding of JA-Ile targets JAZ repressors for degradation by the 26S proteasome, thereby derepressing transcription factors such as MYC2, which in turn activate JA-Ile-dependent transcriptional reprogramming. It is noteworthy that MYCs and different spliced variants of the JAZ proteins are involved in a negative regulatory feedback loop, which suggests a model that rapidly turns the transcriptional JA-Ile responses on and off and thereby avoids a detrimental overactivation of the pathway. This chapter highlights the most recent advances in our understanding of JA-Ile signalling, focusing on the latest repertoire of new targets of JAZ proteins to control different sets of JA-Ile-mediated responses, novel mechanisms of negative regulation of JA-Ile signalling, and hormonal cross-talk at the molecular level that ultimately determines plant adaptability and survival.


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