The impact of management leadership on quality performance throughout a supply chain: an empirical study

2017 ◽  
Vol 29 (11-12) ◽  
pp. 1427-1451 ◽  
Author(s):  
Seyhan Teoman ◽  
Füsun Ulengin
Keyword(s):  
Supply Chain ◽  
Empirical Study ◽  
Quality Performance ◽  
Management Leadership ◽  
The Impact

Modeling enablers of supply chain quality risk management: a grey-DEMATEL approach

2019 ◽  
Vol 32 (5) ◽  
pp. 1059-1076
Author(s):  
Anupama Prashar ◽  
Shikha Aggarwal
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Empirical Study ◽  
Early Stage ◽  
Content Type ◽  
Quality Risk Management ◽  
Automotive Supply Chain ◽  
Quality Risk ◽  
Automotive Supply ◽  
The Impact

Purpose The purpose of this paper is to recognize and model the enablers of supply chain quality risk management (SCQRM) through an empirical study in the Indian automotive companies. Design/methodology/approach A systematic literature review was conducted to extract the key enablers of quality management (QM) and risk management in the context of manufacturing supply chains. A grey-based DEMATEL method was employed to identify and model the key enablers of SCQRM. Findings The results of empirical study showed that the effectiveness of QM and risk management systems for automotive supply chain is driven by a set of common enablers that could be employed for developing dedicated SCQRM systems. The common causal factors in the model such as the involvement of top leaders, inter-firm communication and strategic-level alignment between supply chain members on both these issues clearly state that there is a need for a broader policy at an early stage. Practical implications It is crucial for the automotive companies to develop and implement structured systems for SCQRM keeping in view the impact of any unaddressed quality risk on missed production targets, vehicle recalls and safety hazards. Originality/value This study ascertains the key enablers of SCQRM with emblematic focus on automotive industry and identifies if there are commonalities in these enablers.

Achieving higher supply chain performance via business process orientation

2018 ◽  
Vol 24 (3) ◽  
pp. 671-694 ◽  
Author(s):  
Kayvan Miri-Lavassani ◽  
Bahar Movahedi
Keyword(s):  
Supply Chain ◽  
Empirical Study ◽  
Business Process ◽  
Equation Modeling ◽  
Supply Chain Performance ◽  
Research Model ◽  
Business Managers ◽  
Process Orientation ◽  
Content Type ◽  
The Impact

Purpose The purpose of this paper is to explore the ways in which various dimensions of supply chain performance (SCP) can be improved through increased levels of process orientation across different core operational processes. This study aims to provide simple guidelines which are practical for business managers. Design/methodology/approach A conceptual model was developed based on the literature review and it was tested using an empirical study. Various factor analysis techniques are used to construct different components of the research model and test the hypotheses. Findings This study provides two main categories of findings. First, based on the exploratory analysis several constructs were developed. Second, using structural equation modeling the relationships among the constructs were examined. The findings suggest that managers need to take a targeted approach in increasing the levels of process orientation in order to achieve particular SCP goals. Research limitations/implications The result of this study is not indented to be generalized to all businesses; however, the methodology is flexible enough to be utilized in different industries and business scenarios. Practical implications The present study provides specific recommendations for business managers seeking to enhance various aspects of their organizational SCP. The research model can be used for future empirical as well as case studies. Originality/value This is the first comprehensive empirical study that separately measures business process orientation with respect to four core supply chain processes (planning, sourcing, making, and delivering) and assesses the impact of each core process on various dimensions of supply chain performance.

The impact of quality management practices on performance: an empirical study

2017 ◽  
Vol 24 (2) ◽  
pp. 511-535 ◽  
Author(s):  
Vishal Singh Patyal ◽  
Maddulety Koilakuntla
Keyword(s):  
Quality Management ◽  
Empirical Study ◽  
Business Performance ◽  
Equation Modeling ◽  
Quality Performance ◽  
Content Type ◽  
Quality Practices ◽  
Manufacturing Organizations ◽  
The Impact ◽  
Positive Effect

Purpose The purpose of this paper is to explore the relationship between quality management (QM) and performance, specifically how the infrastructure and core QM practices affect quality and business performance, in Indian manufacturing organizations. Design/methodology/approach In this study, the empirical data were drawn from 262 manufacturing organizations in India. The research model was tested using the structural equation modeling technique. Findings The findings of the empirical study revealed that infrastructure QM practices have a positive effect on core QM practices and indirectly on quality performance, whereas, core QM practices have a positive effect on quality performance. Also, quality performance has a positive effect on business performance. Research limitations/implications This study considered QM from two dimensions (infrastructure and core quality practices), the study further contributes to the understanding of the different roles played by diverse QM dimensions in determining business performance in terms of increased return on investment, shareholder and stakeholder value. Practical implications The study showed that infrastructure quality practices support the application of core quality practices. Therefore, managers must develop and maintain their organization’s quality system and sufficient resources need to be allocated to both types of practices in order to achieve the superior business performance. Originality/value This study considers both total quality management and Six Sigma practices for defining a new set of infrastructure and core QM practices in Indian manufacturing organizations.

scholarly journals The influence of supply chain quality management practices on quality performance: an empirical investigation

2017 ◽  
Vol 22 (2) ◽  
pp. 122-144 ◽  
Author(s):  
Anabela Soares ◽  
Ebrahim Soltani ◽  
Ying-Ying Liao
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Performance Outcomes ◽  
Effective Management ◽  
Manufacturing Companies ◽  
Performance Impact ◽  
Quality Performance ◽  
Content Type ◽  
The Impact ◽  
Item Scale

Purpose The extant literature highlights the notable lack of a consensus among operations and supply chain management scholars regarding the theoretical underpinnings and associated empirical evidence for the performance impact of supply chain quality management (SCQM) practices on quality. The purpose of this paper is to redress this imbalance in the literature through empirical examination of the relationship between SCQM practices and quality performance outcomes. Design/methodology/approach In accordance with the research aim, a quantitative approach was adopted, and a multi-item scale Web-based survey was designed to collect primary data. A total number of 325 questionnaires were collected from a sample of UK-based manufacturing companies. Factor analysis, internal consistency and multivariate regressions were used to validate the multi-item scale and test the hypotheses. Findings The findings confirm the proposed hypotheses and reveal statistically significant results for the performance impact of SCQM practices on quality at an aggregate level. However, the results of the individual level analysis of SCQM practices appear to vary from practice to practice. Of various SCQM practices, customer focus with the highest beta value (i.e. ß = 0.303; t-value = 6.120; p = 0.000) was found to have the greatest impact on quality performance. Practical implications The findings encourage managers to place high priority on both inter-firm and intra-firm relationships as prerequisites for achieving superior quality performance. The propositions and the results of the study provide managers with some guidelines about effective management of upstream, midstream and downstream supply chain networks and awareness of the potential synergies arising from the combined effects of SCQM practices that could bring about desired quality performance outcomes across the entire supply chain network. Originality/value Real and sustainable quality performance often requires an equal focus on both intra- and inter-firm relationships among supply chain partners. Therefore, effective management of quality across the entire supply chain is deemed essential if a firm is to smoothly supply high-quality products and services to customers. But little research has been devoted to understanding conceptual underpinnings of SCQM as well as empirical support and validation for the conceptualisation and measurement of SCQM practices. Based on the insights gained from social network theory, this paper makes an attempt to address this gap and examine the impact of SCQM practices on quality performance.

The impact of process maturity and uncertainty on supply chain performance: an empirical study

2008 ◽  
Vol 15 (1) ◽  
pp. 12 ◽  
Author(s):  
Archie Lockamy III ◽  
Paul Childerhouse ◽  
Stephen M. Disney ◽  
Denis R. Towill ◽  
Kevin McCormack
Keyword(s):  
Supply Chain ◽  
Empirical Study ◽  
Supply Chain Performance ◽  
Process Maturity ◽  
The Impact
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