A model for assessing the impact of sustainable supplier selection on the performance of service supply chains

2017 ◽  
Vol 11 (6) ◽  
pp. 366-381 ◽  
Author(s):  
Matloub Hussain ◽  
Raid Al-Aomar
Keyword(s):  
Supply Chains ◽  
Supplier Selection ◽  
Sustainable Supplier Selection ◽  
The Impact ◽  
Service Supply Chains

scholarly journals Building reputation through sustainable supplier selection: the case of an emerging economy

2020 ◽  
Vol 29 (3) ◽  
pp. 315-332
Author(s):  
Mohammad Asif Salam ◽  
Murad Ali
Keyword(s):  
Supply Chain ◽  
Financial Performance ◽  
Supply Chains ◽  
Supplier Selection ◽  
Emerging Economy ◽  
Equation Modeling ◽  
Content Type ◽  
Sustainable Supply Chains ◽  
Sustainable Supplier Selection ◽  
The Impact

PurposeThe purpose of this research is to examine the drivers of sustainable supplier selection (SSS) and investigate the extent to which it is associated with a buyer's financial performance within an emerging economy context.Design/methodology/approachThe data were collected from 235 supply chain and procurement professionals in Thailand. The structural relationship was tested using partial least squares based structural equation modeling (PLS-SEM) and PROCESS tool.FindingsBased on the empirical findings, firms that pursue sustainability initiatives during supplier selection process enjoy better financial performance than their competitors. The analysis suggests six hypothetical paths explain SSS. Suppliers' human rights and safety focus are the most powerful determinants of SSS. Significantly, positive support was found for the SSS and buyers' financial performance relationship. Finally, there is a significant moderating effect of resource investment on sustainability efforts.Research limitations/implicationsData for the study were collected from a single industry, so the findings are indicative but not representative of all supply chains. Due to this limitation, the findings cannot be generalized across other countries and industries. This study is a starting point in understanding the role of SSS in creating a sustainable supply chain. Future research may develop a comprehensive understanding of the nature and magnitude of the impact of SSS on sustainable supply chains.Originality/valueThis paper contributes toward an understanding of the determinants of SSS and its consequences for sustainable supply chains.

scholarly journals Sustainable Supplier Selection Model in Supply Chains During the COVID-19 Pandemic

2022 ◽  
Vol 70 (2) ◽  
pp. 3005-3019
Author(s):  
Chia-Nan Wang ◽  
Chao-Fen Pan ◽  
Viet Tinh Nguyen ◽  
Syed Tam Husain
Keyword(s):  
Supply Chains ◽  
Supplier Selection ◽  
Selection Model ◽  
Sustainable Supplier Selection

Supply chain quality management and organizational performance

2019 ◽  
Vol 27 (1) ◽  
pp. 232-249
Author(s):  
Matloub Hussain ◽  
Mehmood Khan ◽  
Mian Ajmal ◽  
Bilal Ahmad Khan
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Supply Chains ◽  
Conceptual Framework ◽  
Organizational Performance ◽  
Empirical Data ◽  
Equation Modeling ◽  
Content Type ◽  
The Impact ◽  
Service Supply Chains

Purpose Supply chain quality management (SCQM) has gained less attention in the Arab world, and there is a clear dearth in existing research on this topic, particularly in service organizations. Therefore, the purpose of this paper is to propose a conceptual framework for investigating the impact of SCQM and associated indicators on organizational performance (OP). Design/methodology/approach Empirical data have been collected through a survey distributed to a sample of major telecom companies in United Arab Emirates (UAE). To test the conceptual framework, structural equation modeling (SEM) has been used to analyze the data collected from 248 respondents of telecom companies. Findings The empirical data showed that SCQM practices are significantly correlated with innovation and operations performance. Statistical analysis through SEM also revealed that customer satisfaction has highest direct impact on OP. Research limitations/implications External factors (government regulations, policies and culture) also affect the SCQM practices. Hence, future work should incorporate these parameters as well. Practical implications This is a contribution to the continuing research into SCQM, giving supply chain managers and designers a practical way for measuring and implementing SCQM practices across service supply chains. Originality/value The contribution of this research, through successive stages of data collection, measurement analysis and refinement, is a set of reliable and valid framework that can be subsequently used in conceptualization and measuring quality of service supply chains.

scholarly journals Social Capital Impact On Service Supply Chains

2009 ◽  
Vol 2 (2) ◽  
pp. 9-16 ◽  
Author(s):  
Sherry L. Avery ◽  
Patricia M. Swafford
Keyword(s):  
Social Capital ◽  
Supply Chains ◽  
Conceptual Model ◽  
Operations Management ◽  
Small Firms ◽  
Process Variations ◽  
Service Firms ◽  
Customer Contact ◽  
The Impact ◽  
Service Supply Chains

Purpose This study explores the impact of social capital on service firm supply chains.Design/methodology/approach The theoretical underpinnings of social capital is reviewed from various disciplines, including sociology, management, and operations management. This is used to develop a conceptual model of the use of social capital in a service supply chain setting.Findings - Social capital is proposed to improve the operational performance of service firms as a source of both physical and information resources. The impact of social capital is projected to vary by firm size and service type. Small firms have limited resources and thus a need for resources obtained through social capital. Service firms that have high customization and customer contact are subject to process variations which can be mitigated by social capital. A conceptual model is presented to test several propositions related to social capital.Originality/value The impact of social capital has not been widely studied in an operational setting. This is the first known study to specifically analyze the impact of social capital in service supply chains.

Business Continuity Challenges in Global Supply Chains

2006 ◽  
pp. 320-339 ◽  
Author(s):  
Steve Cartland
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Business Process ◽  
Business Processes ◽  
Business Continuity ◽  
Chain Management ◽  
Starting Point ◽  
Supply Chain Governance ◽  
The Impact ◽  
Service Supply Chains

This chapter examines the relevance of business continuity to supply chain management. Business continuity has focused on the business processes of individual organizations. A business process in a supply chain can involve multiple discrete organizations. This chapter draws on the approaches used by individual organizations to implement continuity and apply them to a supply chain. Typically, supply chains are dependent on IT and workplace for staff. Both can be impacted in a disaster. If one member of a supply chain is affected, this will affect other organizations in the supply chain, magnifying the impact of the initial disaster. The chapter also examines the issues of service supply chains as well as physical goods. A practical outline plan for the development, auditing, and testing of a continuity plan for a supply chain and its management within an overall supply chain governance is proposed as a starting point for supply chain managers.

scholarly journals THE IMPACT OF COVID-19 ON SUPPLY CHAINS OF ALL-INCLUSIVE HOTELS

2021 ◽  
Vol 35 (2) ◽  
pp. 464-470
Author(s):  
Salih TELLIOGLU ◽  
Keyword(s):  
Supply Chains ◽  
Supplier Selection ◽  
Food Products ◽  
Structured Interview ◽  
Global Supply Chains ◽  
Hard Time ◽  
Imported Food ◽  
The Impact ◽  
Interview Questionnaire ◽  
Selection Of

The restrictions that started with the Covid-19 outbreak have dramatically affected global supply chains. These issues also were reflected in the operations of many companies in different sectors. This study aims to investigate the impact of COVID-19 outbreak on the supply chain of all-inclusive accommodation companies. To that end, a semi-structured interview questionnaire is used to interview the purchasing directors of twelve different hotels. The study concludes that companies did not face significant challenges, while supplying local food products, but had a hard time, when it came to finding imported food products. Accommodation companies also had issues in certain periods in terms of the supply of hygiene products, especially such as gloves, masks and disinfectants. Moreover, these products have been influential in the supplier selection of companies.

scholarly journals A Decision Framework for Solar PV Panels Supply Chain in Context of Sustainable Supplier Selection and Order Allocation

2021 ◽  
Vol 13 (23) ◽  
pp. 13216
Author(s):  
Raja Awais Liaqait ◽  
Salman Sagheer Warsi ◽  
Taiba Zahid ◽  
Usman Ghafoor ◽  
Muhammad Shakeel Ahmad ◽  
...  
Keyword(s):  
Mathematical Model ◽  
Decision Making ◽  
Supply Chain ◽  
Supplier Selection ◽  
Mixed Integer ◽  
Solar Pv ◽  
Decision Framework ◽  
Order Allocation ◽  
Sustainable Supplier Selection ◽  
The Impact

Sustainable supplier selection and order allocation (SSSOA) is paramount to sustainable supply chain management. It is a complex multi-dimensional decision-making process augmented with the triple bottom line of sustainability. This research presents a multi-phase decision framework to address a SSSOA problem for the multi-echelon renewable energy equipment (Solar PV Panels) supply chain. The framework comprises of fuzzy Multi-Criteria Decision-Making techniques augmented with fuzzy multi-objective mixed-integer non-linear programming mathematical model. The various economic, environmental, and social objectives were optimized for a multi-period, multi-modal transportation network of the supply chain. The results show that among the various sustainable criteria selected in this study, product cost, environmental management system, and health and safety rights of employees are the most important for decision-makers. The results of the mathematical model highlighted the impact of multimodal transportation on overall cost, time, and environmental impact for all periods. An analysis of results revealed that transfer cost and customer clearance cost contribute significantly towards overall cost. Furthermore, defect rate was also observed to play a critical role in supplier selection and order allocation.

An integrated framework for sustainable supplier selection and evaluation in supply chains

2017 ◽  
Vol 140 ◽  
pp. 1686-1698 ◽  
Author(s):  
Sunil Luthra ◽  
Kannan Govindan ◽  
Devika Kannan ◽  
Sachin Kumar Mangla ◽  
Chandra Prakash Garg
Keyword(s):  
Supply Chains ◽  
Supplier Selection ◽  
Integrated Framework ◽  
Sustainable Supplier Selection

Business Continuity Challenges in Global Supply Chains

2008 ◽  
pp. 2633-2644
Author(s):  
Steve Cartland
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Business Process ◽  
Business Processes ◽  
Business Continuity ◽  
Chain Management ◽  
Starting Point ◽  
Supply Chain Governance ◽  
The Impact ◽  
Service Supply Chains

This chapter examines the relevance of business continuity to supply chain management. Business continuity has focused on the business processes of individual organizations. A business process in a supply chain can involve multiple discrete organizations. This chapter draws on the approaches used by individual organizations to implement continuity and apply them to a supply chain. Typically, supply chains are dependent on IT and workplace for staff. Both can be impacted in a disaster. If one member of a supply chain is affected, this will affect other organizations in the supply chain, magnifying the impact of the initial disaster. The chapter also examines the issues of service supply chains as well as physical goods. A practical outline plan for the development, auditing, and testing of a continuity plan for a supply chain and its management within an overall supply chain governance is proposed as a starting point for supply chain managers.

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