TOWARDS A DEVELOPMENT MODEL OF LOCAL CULTURAL TOURISM THROUGH THE INVOLVEMENT OF LOCAL ACTORS (PROVINCE OF CONSTANTINE, ALGERIA)

Since the nineties, cultural tourism is considered as a form of tourism that is carried out by groups of people or institutions, whose main motive is the fulfillment of an interest and knowledge more on the culture, the history and the heritage of the chosen destination. The city of Constantine, located in northeastern Algeria, is one of the oldest cities in the Mediterranean basin. It was elected "Capital of Arab Culture 2015" due to its history, cultural and architectural heritage. The aim of this study is to examine the influences of cultural tourism on local development, to highlight the perception of local actors' roles in the development of tourism and to determine their involvement in the preservation of Constantine's cultural heritage to achieve a development model of cultural tourism in Constantine. This study is based on a literature review and field surveys, the type of questionnaire includes different types of questions: open questions, Likert scale questions and multiple choice qualitative questions. A manual processing of the data was performed using the mean and standard deviation calculation. The results of this study reveal a misunderstanding of cultural tourism among local residents hence the need to develop a model of categorization of the objectives of the study (SPIP) which proposes four key principles for the development of local cultural tourism in the city of Constantine. However, unless the proposed model elements are incorporated, cultural tourism in this city would never emerge.

TRAINING NEEDS ASSESSMENT FOR SMALL BUSINESSES: THE CASE OF THE HOSPITALITY INDUSTRY IN JORDAN

This study is designed to assess and identify the status of hospitality training needs, methods and potential challenges within the hospitality industry, in order to recognize gaps and develop training programmes that address and enhance the competitiveness of small businesses within it. A qualitative approach was employed, whereby face-to-face and semi-structured interviews were conducted with 60 owners and managers of small businesses in the hospitality industry. Using thematic analysis, the study concludes that communication skills, especially foreign languages, are the most the important training need at both managerial and operational levels. Moreover, the study found that on-the-job training is one of the most important training methods. Furthermore, a lack of training budgets is found to be the most critical challenge to training. The study provides empirical evidence and practical implications for decision-makers in the hospitality industry.

THE EMERGENCE OF A NEW RELIGIOUS TRAVEL SEGMENT: UMRAH DO IT YOURSELF TRAVELLERS (DIY)

This research examines the rise of a new religious travel segment – the Umrah Do It Yourself (DIY) travellers. While Hajj is the fifth pillar of Islam, Umrah is a minor Muslim pilgrimage that can be undertaken at any time of the year, while still playing a crucial role in the completion of Hajj rituals. In the past, Umrah was managed by an authorised travel agent, who makes all the necessary pilgrimage preparations, from flights to trip itineraries. Recent years have seen an upsurge in travellers who prefer not to utilise the services of such agencies, but instead, to make their own arrangements. The decision by the Saudi Arabian government to launch a Tourist e-Visa in September 2019 has opened a window of opportunity for the legalization of Umrah DIY journeys. The objectives of this study are (i) to explore the travel motives that contribute to the success of the Umrah DIY, and (ii) to explore the factors that support and facilitate the decision for the Umrah DIY. The data were obtained via 20 semi-structured interviews with Umrah DIY travellers. The findings show that flexibility, spirituality, and budget have a crucial impact on travel motivation. Additionally, the findings suggest that information sources, travel quality, companionship/new friendship, and familiarity facilitate the choice of Umrah DIY travel. This research contributes to the growing scholarship on the Muslim travel market beyond Hajj and to studies on independent religious travel. Findings provide an opportunity for suppliers and industry participants to understand the travel motives of this new segment as a basis for producing relevant religious tourism products and services.

IMPACT OF THE PANDEMIC COVID-19 TO THE INDONESIA SEAS

This paper presents the effect of the COVID-19 pandemic on the Indonesian seas from April to October 2020. Data were mainly obtained through literature studies focusing on coastal and ecosystem services, noise observation in the ocean, and in-situ data for atmospheric conditions. The results of this study found that the pandemic has given the oceans and ecosystems time to recover from anthropogenic stresses even though the tourism and fisheries sectors have experienced strong economic shocks. A decrease in the amount of pollution in several major cities in Indonesia was also found during the pandemic period.

INFORMAL BUSINESS TOURISM IN CAMEROON

The uniqueness of business tourism in the African context is argued to be an amalgam of several clusters of activities manifested in both the formal and informal sectors. In this study, business tourism in the global south, with a specific focus on the informal sector in Cameroon is analysed. Using data that was collected from a series of semi-structured interviews conducted with three hundred and seventy-seven business travellers, the study reveals that informal business tourism includes domestic business travellers classified into five distinctive categories: (1) informal salespeople (2) shopowners (3) herdsmen (4) local farmers and (5) wholesalers. The study concludes that informal business tourism represents an important sector that contributes to tourism development and if well harnessed, its multiplier effect could be widespread amongst the different economic sectors of Cameroon.

THE EFFECT OF FESTIVAL QUALITY ON REVISIT INTENTION: MEDIATING ROLE OF DESTINATION IMAGE IN JEMBER FASHION CARNAVAL, JEMBER, INDONESIA

This study aims to investigate and explain festival qualities that are applied to festival organizers that affect the destination image and the tourist revisit intention. This research uses a quantitative approach through statistical analysis of PLS-SEM and distributed questionnaires that have been designed to 200 tourists. The findings of this study indicate that the constructs of the variables that shape the quality of the festival, namely program content, convenience, and staff, have a positive and significant effect on the image of the destination. In addition, the relationship between destination image and revisit intention has a positive and significant effect.

TRANSFORMATIONAL LEADERSHIP AND ENERGIZING ORGANIZATIONAL LEARNING: EMPIRICAL MODEL FOR IMPROVING COMMUNITY-BASED ECO-TOURISM PERFORMANCE IN INDONESIA

This paper aimed to examine the effect of transformational leadership, energizing organizational learning and teamwork efficacy on improving Indonesia community-based eco-tourism organization performance. A field survey was conducted in the Tasikmalaya tourism sector. A total of 205 eco-tourism workers were surveyed to obtain data. This study offered a conceptual model for variable proposed to improve the eco-tourism community performance. The findings show that transformational leadership and energizing the organizational learning process positively affects organizational performance in the eco-tourism community. The author argues that energizing the organizational learning process mediates the relation between transformational leadership and organizational performance. This study addressed gaps in transformational leadership literature and practices by examining the interactions between energizing organizational learning process and eco-tourism workers teamwork's efficacy.

BUSINESS SUSTAINABILITY PRACTICE AND OPERATIONAL MANAGEMENT INHOTEL INDUSTRY IN AQABA SPECIAL AUTHORITY ECONOMIC ZONE AUTHORITY (ASEZA)

The objectives of this paper are to explore the understanding of tourism through business sustainability through the management of the environmental and operating practices of five-star hotels in Aqaba Jordan. Data would be obtained from a variety of outlets, including paper analyses, impressions, and questionnaires. Semi-structured interviews are typically used to retrieve and supply details. The primary purpose of such interviews is to collect contextual knowledge from the sampled community. It also seeks to include useful knowledge on specific problems and to gain a range of perspectives on specific issues. It is planned to pilot the paper and pencil surveys and the test details to be gathered by field visits and semi-structured interviews. The findings reveal that hotels in Aqaba have used reuse or recycle glass or plastics. In order to encourage sustainable practices in the hotel industry in Jordan, we need to build distinction and competitive advantages by cost savings. The sustained success of economic operations is of utmost importance to companies, whether in the production or service sectors. This emphasis on sustainability is especially relevant to the growth of tourism and hospitality destinations. Established and Emerging economies have embraced environmental and organizational sustainability as a core.

THE IMPACT OF SEASONALITY ON TOURIST’S ARRIVAL IN BANGLADESH BY USING SANCOVA MODEL

In this study, we aim to highlight the impact of climate change as well as seasonality on tourist’s arrival in Bangladesh. The SANCOVA modeling framework modified by the ANCOVA model is used to examine the impact of climate change on tourists’ arrivals. The results show seasonality has a 91% effect on tourist’s arrival in Bangladesh. The maximum and minimum variation of climatic variables on tourists’ arrival in Bangladesh is rainfall and humidity, respectively. The winter and summer seasons have similar and more impact on tourist’s arrival in Bangladesh. Our findings indicate that the tourism industry of Bangladesh is more vulnerable to seasonal variation than the overall economy. The present study has significant implications for both policymakers and tourisms destination alike to plan for tourism in Bangladesh.

SECOND HOME TOURISM: AN INTERCESSION FOR REJUVENETION OF TOURISM DESTINATION IN COVID-19 CRISIS

This study aims to demonstrate how hedonistic Second Home Tourism (SHT) trips and eudaimonic community participation will retrieve tourist flow and revive tourist destination from the COVID-19 crisis. Q methodology was followed to measure the subjectivity of scholars, researchers and practitioners of tourism industry for the appreciation of SHT in the crisis. Q Method Software was used to conduct factor analysis. The result of the study concludes that short haul mobility/trip within periphery and/or travel bubble accelerates the % change of international tourist arrivals. The study also implores that how future SHT trips will ensure community resilience through social intuition (cultural integrity and knowledge exchange) and financial retention through economic empathy (demand-supply balance and revenue generation).