scholarly journals Investigation into Customer Relation of Two Global Systems for Mobile Communication (GSM) Service Provider in Nigeria

2019 ◽  
Vol 1299 ◽  
pp. 012048
Author(s):  
M. R. Usikalu ◽  
G. Nwosu ◽  
C. A. Onumejor ◽  
A. Akinpelu ◽  
M. L. Akinyemi
Keyword(s):  
Mobile Communication ◽  
Service Provider ◽  
Global Systems

scholarly journals SUBSCRIBERS’ ATTITUDE TOWARDS MOBILE COMMUNICATION SERVICE PROBLEMS IN TUTICORIN DISTRICT

2016 ◽  
Vol 4 (5SE) ◽  
pp. 53-57
Author(s):  
Anthony Rahul Golden S
Keyword(s):  
Mobile Communication ◽  
Service Provider ◽  
Service Sector ◽  
Mobile Service ◽  
Communication Service

Increasing competition in mobile service sector has led the providers to realizing the need to focus on decrease the service problems to avoid the switching over to the competitors. Consumers play an important role in choosing a mobile service provider. This paper presents impact of service problems on subscribers’ satisfaction in Tuticorin Dist.

scholarly journals Impact of Outsourcing on Effectiveness of Call Center Services

2021 ◽  
Vol 5 (4) ◽  
pp. p29
Author(s):  
Kamil Oygur Yamak
Keyword(s):  
Mobile Communication ◽  
Mobile Communications ◽  
Service Provider ◽  
Call Center ◽  
Service Providers ◽  
Primary Objective ◽  
Service Users ◽  
Communication Service ◽  
Populated Area ◽  
Service Effectiveness

Call center is the frontline of communicating with customers. This paper reports the findings of a survey on service effectiveness of call center operations of mobile communication service providers in Turkey that either use in-house or outsourcing method. The primary objective of this paper is to explore how the customers of mobile communications service provider companies perceive the inbound call center processes for speed, easiness of use, first call resolution, effective inquiry and in doing that what qualities they display. For this purpose a survey was conducted with the customers who use call centers either to make an inquiry or to complain about the services. The aims were: to specify the typical behavior of mobile communications service users; how the firms handle inquiries or complaints; if they solve the problems for good and in what time or how long it takes to get an answer practically useful; to reveal the speed and timeliness of the processes. The survey was conducted with the mobile phone users in a highly populated area of Istanbul.

scholarly journals Sensitivity degradation and antenna isolation analyses for a multi-operator global systems for mobile communication base transceiver stations

2019 ◽  
Vol 38 (1) ◽  
pp. 177
Author(s):  
F.O. Ehiagwina ◽  
A.S. Afolabi ◽  
N.T. Surajudeen-Bakinde ◽  
O.A. Fakolujo
Keyword(s):  
Mobile Communication ◽  
Global Systems

scholarly journals SUBSCRIBERS’ PREFERENCE TOWARDS MOBILE COMMUNICATION SERVICE – AN ANALYSIS

2016 ◽  
Vol 4 (6(SE)) ◽  
pp. 1-13
Author(s):  
Anthony Rahu Golden
Keyword(s):  
Mobile Communication ◽  
Service Provider ◽  
Service Sector ◽  
Service Providers ◽  
Important Task ◽  
Competitive Market ◽  
Communication Service ◽  
One To One

Fulfilling the preference of the subscribers is an important task to every marketer. As it is a competitive world, the retaing the subscribers is difficult job to the service providers. Today, preference of the subscribers varies from one to one. Due to huge competition in the service sector, there are so many service providers available. Therefore each and every service provider has to focus on lots of aspects in connection with subscriber’s’ preference. In that, the subscribers’ preference must be identified and fulfilled by the service providers. Thus the service providers need to focus on fulfilling the subscribers’ needs, wants and preference to maintain their position in the competitive market. As the success of the marker is depending upon the subscribers’ preference, the marketer should know it and try to fulfill it. This study analyses the subscribers’ preference towards mobile communication service in Tuticorin District.

scholarly journals GSM FLAWS IN CONCERN WITH IOT

2020 ◽  
Vol 1 (2) ◽  
pp. 12-16
Keyword(s):  
Mobile Communication ◽  
Security Issues ◽  
Reasonable Possibility ◽  
Gsm Network ◽  
The Absolute ◽  
Global Systems

The Global Systems for Mobile Communication(GSM) is really the most boundless versatile Communication innovation existing these days. Its acquaintance goes back to the last part of the eighties, it experiences a few security weaknesses, which have been focused by numerous attacks intended to break the fundamental correspondence convention. A large portion of these attacks related to the A5/1 algorithm used to ensure overthe-air correspondence between the two gatherings of a call. Notwithstanding, it is as yet being used in the GSM networks as a fall-back alternative, in this manner actually putting at hazard the security of the GSM. This standard provides worldwide roaming & Interconnection with any available GSM network including the ones implemented in IOT so that users need to be aware of the possible security issues. The goal of this work is to survey the absolute most applicable outcomes in this field and examine their reasonable possibility

scholarly journals GSM Based Motor Monitoring and Speed Control

2012 ◽  
pp. 186-191
Author(s):  
V. Bhaskar ◽  
T. Gowri Manohar
Keyword(s):  
Mobile Communication ◽  
Cell Phone ◽  
Liquid Crystal Display ◽  
Serial Communication ◽  
Project Work ◽  
Receiver Design ◽  
Control Signals ◽  
Control Message ◽  
And Control ◽  
Global Systems

In this paper, the design aspects of an embedded device which can control up to 8 devices by sending a specific SMS message from a mobile phone are presented. This controller is extremely handy at places where we have to control the ON and OFF switching of the devices but no wired connection to that place is available. To implement this, a GSM modem is connected to a programmed microcontroller which would receive the SMS from a reference cell phone. The control signal part of the received SMS is extracted and is changed to microcontroller-preferred format. A PC which is connected to the microcontroller using a serial communication through RS232 can be used for monitoring and transmission of the control signals to the modem. The monitoring is also done by interfacing a LCD to the microcontroller. AT commands were used for controlling the functionality of modem’s (Global Systems for Mobile Communication) is vastly used because of its simplicity in both transmitter and receiver design, can operate at 900 or 1800MHZ band, faster, more reliable and globally network. Here the system is capable of controlling the motor by receiving control message from an authorized mobile number. Microcontroller is the heart of our system, which controls the overall operation of our system. System is always alert for receiving SMS from valid number and that message can be displayed on the LCD (Liquid Crystal Display). In the project work undertaken, GSM technology based automatic control system is designed to monitor and control speed of an Induction motor/DC motor and also performs necessary operation like start, stop, reverse the rotation ext.

Employing Latino Value Orientations to Facilitate Success in Stuttering Treatment

2008 ◽  
Vol 18 (3) ◽  
pp. 111-118
Author(s):  
Lourdes Ramos-Heinrichs ◽  
Lynn Hansberry Mayo ◽  
Sandra Garzon
Keyword(s):  
Foreign Language ◽  
Therapeutic Relationship ◽  
Service Provider ◽  
Speech Therapy ◽  
Cross Cultural ◽  
Value Orientations ◽  
Collaborative Partnership ◽  
The Family ◽  
Therapy Services ◽  
Cultural Connections

Abstract Providing adequate speech therapy services to Latinos who stutter can present challenges that are not obvious to the practicing clinician. This article addresses cultural, religious, and foreign language concerns to the therapeutic relationship between the Latino client and the clinician. Suggestions are made for building cross-cultural connections with clients and incorporating the family into a collaborative partnership with the service provider.

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