The Healing and Joyful Power of the Service to Others

AbstractThis pilot study aimed to develop a tool and methodology for measuring client satisfaction in UK National Health (NHS) Stop Smoking Services (SSS). A brief postcard questionnaire (measuring overall satisfaction with the service, willingness to recommend the service to others and smoking status) and a complete questionnaire (with 20 additional items measuring satisfaction with specific elements of the service) were developed. An NHS SSS mailed the postcard to 298 clients who had set a quit date in the previous quarter, they mailed the complete questionnaire to a subsample of 99 clients. Overall 34% (100/298) of those surveyed responded: 30% (90/298) for the card and 25% (25/99) for the questionnaire (15 people responded to both). Intraclass correlation coefficients (ICC) were found to be acceptable for both the overall service satisfaction item (ICC value = .43, p = .05) and the item regarding recommending the service to others (ICC-value = .83, p < .001). Hence the tool had reliability and at least face validity and the survey methodology proved practicable. The small modifications made to service delivery and the need for future research are discussed.

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Service to Others in Sobriety Questionnaire

PsycTESTS Dataset ◽

10.1037/t30908-000 ◽

2010 ◽

Author(s):

Maria E. Pagano ◽

Amy R. Krentzman ◽

Casey C. Onder ◽

Justina L. Baryak ◽

Jennifer L. Murphy ◽

...

Keyword(s):

Service To Others

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Beyond Economism

In the Interest of Others ◽

10.23943/princeton/9780691158563.003.0001 ◽

2013 ◽

Author(s):

John S. Ahlquist ◽

Margaret Levi

Keyword(s):

United States ◽

Social Justice ◽

The United States ◽

Left Wing ◽

Political Commitment ◽

Aggregate Behavior ◽

Self Selection ◽

Wide Range ◽

Service To Others ◽

Governance Arrangements

This chapter explores the variation in organizational norms, governance arrangements, and social networks that produce systematic differences in aggregate behavior. Left-wing longshore union members give up time and money to fight on behalf of social justice causes from which they can expect no material return. Parishioners of churches throughout the United States risk jail to shelter asylum seekers. Altruism is common enough, and so are volunteering, political commitment, and unselfish service to others. The chapter asks why and how do some organizations produce membership willingness to self-sacrifice on behalf of a wide range of political and social justice issues. In some instances, the answer may be simple: self-selection. The more interesting cases are those in which individuals join for one reason but come to pursue goals they may not have considered previously.

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Oxford Video Informed Consent Tool (OxVIC): a pilot study of informed video consent in spinal surgery and preoperative patient satisfaction

BMJ Open ◽

10.1136/bmjopen-2018-027712 ◽

2019 ◽

Vol 9 (7) ◽

pp. e027712 ◽

Cited By ~ 2

Author(s):

Gerard Mawhinney ◽

Chrishan Thakar ◽

Victoria Williamson ◽

Dominique A Rothenfluh ◽

Jeremy Reynolds

Keyword(s):

Patient Satisfaction ◽

Pilot Study ◽

Spinal Surgery ◽

Median Number ◽

Patient Reported Outcome Measures ◽

Patient Reported Outcome ◽

Controlled Study ◽

Patient Reported ◽

Service To Others ◽

Preoperative Patient

ObjectivesThe British Association of Spinal Surgeons recently called for updates in consenting practice. This study investigates the utility and acceptability of a personalised video consent tool to enhance patient satisfaction in the preoperative consent giving process.DesignA single-centre, prospective pilot study using questionnaires to assess acceptability of video consent and its impacts on preoperative patient satisfaction.SettingA single National Health Service centre with individuals undergoing surgery at a regional spinal centre in the UK.Outcome measureAs part of preoperative planning, study participants completed a self-administered questionnaire (CSQ-8), which measured their satisfaction with the use of a video consent tool as an adjunct to traditional consenting methods.Participants20 participants with a mean age of 56 years (SD=16.26) undergoing spinal surgery.ResultsMean patient satisfaction (CSQ-8) score was 30.2/32. Median number of video views were 2–3 times. Eighty-five per cent of patients watched the video with family and friends. Eighty per cent of participants reported that the video consent tool helped to their address preoperative concerns. All participants stated they would use the video consent service again. All would recommend the service to others requiring surgery. Implementing the video consent tool did not endure any significant time or costs.ConclusionsIntroduction of a video consent tool was found to be a positive adjunct to traditional consenting methods. Patient–clinician consent dialogue can now be documented. A randomised controlled study to further evaluate the effects of video consent on patients’ retention of information, preoperative and postoperative anxiety, patient reported outcome measures as well as length of stay may be beneficial.

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Knowing Self and Caring Through Service Learning

International Journal of Nursing Education Scholarship ◽

10.1515/ijnes-2013-0009 ◽

2013 ◽

Vol 10 (1) ◽

pp. 267-274 ◽

Cited By ~ 6

Author(s):

Ruth Schofield ◽

Mary Allan ◽

Tracey Jewiss ◽

Amy Hunter ◽

Nancy Sinclair ◽

...

Keyword(s):

Nursing Students ◽

Service Learning ◽

Nursing Practice ◽

Descriptive Study ◽

Nursing Curriculum ◽

Educational Pedagogy ◽

Qualitative Descriptive ◽

Perception Of Self ◽

Second Year ◽

Service To Others

AbstractProfessional caring is the essence of nursing practice. Reflection on personal assumptions and beliefs challenge stereotypic views that influence professional caring and nursing care. An innovative educational pedagogy known as service learning creates an opportunity for students to reflect on self in the context of service to others; it is through this pedagogy that personal assumptions and beliefs are challenged as students become registered nurses.A qualitative descriptive study engaged undergraduate first and second year nursing students through interviews and reflections. The purposes of this study were to describe students’ perception of self and caring in service learning, any changes in the perceptions of self over time, and the connection of self to others. Results identified three major themes: understanding self, becoming a nurse and learning to care with increasing depth over the two years. Implications for nursing curriculum and further research are discussed.

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Tranquility Room Study: Caring Perspectives

International Journal for Human Caring ◽

10.20467/1091-5710.17.4.15 ◽

2013 ◽

Vol 17 (4) ◽

pp. 15-19

Author(s):

Roxana Gonzalez, ◽

Jillian Pizzi, ◽

Sabratha Thomas, ◽

Kristin Cooper, ◽

Mary Ellen Clyne,

Keyword(s):

Qualitative Research ◽

Grounded Theory ◽

Research Study ◽

Self Care ◽

Patient Centered ◽

Self Reflection ◽

Qualitative Research Study ◽

Service To Others ◽

The Mind ◽

Human Caring

A tranquility room in the nursing environment can serve as a self-reflective sanctuary. Self-reflection is essential to gain a true sense of authenticity and service to others (Pipe & Bortz, 2009). Telemetry nurses participated in a qualitative research study based on grounded theory and the theory of human caring. Caring perspective themes relating to the wellness of the mind, body, and spirit were identified. Fostering a supportive patient-centered environment the tranquility room facilitated a presence of self. Nurses are able to nurture and relate caring in their relationships with colleagues and patients when provided with the opportunity for self-care and reflection.

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Theology of Ministry in the Twentieth Century: Ongoing Problems or New Orientations?

Ecclesiology ◽

10.1163/174553112x619744 ◽

2012 ◽

Vol 8 (1) ◽

pp. 11-32

Author(s):

John N. Collins

Keyword(s):

Twentieth Century ◽

Karl Barth ◽

First Century ◽

Ordained Ministry ◽

The Gift ◽

The New Testament ◽

Service To Others ◽

Ecclesial Ministry ◽

First World ◽

The Church

The first World Missionary Conference in Edinburgh in 1910 unwittingly provided strong impetus to unprecedented endeavours to establish an ecumenically agreed theology of ministry. Between the first Faith and Order Conference in 1927 and the Fourth in 1963 an ecclesiological revolution occurred. Its distinguishing achievement was to locate the gift of ministry not in ordination or its equivalent but in baptism. This principle was established on the basis of the New Testament term for ministry, diakonia, understood as a total giving of self in service to others. Consensus to this effect developed around the work of Karl Barth, Eduard Schweizer and Ernst Käsemann, but in ecumenical circles strong tensions developed about the implications for ordained ministry. The linguistic study of 1990 Diakonia: Re-interpreting the Ancient Sources challenged the semantics underlying the consensus and provided a new semantic profile for an understanding of ecclesial ministry. The re-interpretation has been endorsed by subsequent lexicography and by Anni Hentschel's semantic investigation (2007). Theology of ministry in the twenty-first century has the opportunity to enrich the ministry with which the church is provisioned.

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Community Pharmacist-Administered COVID-19 Vaccinations: A Pilot Customer Survey on Satisfaction and Motivation to Get Vaccinated

Vaccines ◽

10.3390/vaccines9111320 ◽

2021 ◽

Vol 9 (11) ◽

pp. 1320

Author(s):

Dominik Stämpfli ◽

Adrian Martinez-De la Torre ◽

Elodie Simi ◽

Sophie Du Pasquier ◽

Jérôme Berger ◽

...

Keyword(s):

Adult Population ◽

Community Pharmacists ◽

Injection Technique ◽

Perceived Trust ◽

Information Level ◽

Health Authorities ◽

Swiss Health ◽

Service To Others ◽

Ease Of Access ◽

Customer Survey

In response to the coronavirus disease 2019 (COVID-19) pandemic, Swiss health authorities approved and ordered two mRNA vaccines in 2021. The canton of Zurich was the second in Switzerland to allow community pharmacists to administer the COVID-19 mRNA Vaccine Moderna to the adult population. We aimed to pilot a customer satisfaction questionnaire regarding COVID-19 vaccinations in Zurich pharmacies. Questions focused on satisfaction with different aspects of the service, motivation for getting the vaccination, and reasons for being vaccinated in a pharmacy. Zurich pharmacies administered 68,169 COVID-19 doses until June 2021, and 421 questionnaires were filled. Respondents’ mean age was 43.5 (±13.2) years, with 42.3% reporting being women and 46.1% being men. Of the 372 complete questionnaires, 98.7% of the respondents would have recommended the service to others. High levels of satisfaction were reported concerning pre-vaccination discussion (98.9%), pharmacies’ information level on COVID-19 vaccines (98.9%), general comfort with receiving the vaccination in a pharmacy (99.5%), injection technique (99.2%), and premises used (98.1%). Most respondents (57.3%) would have had the option of another vaccination provider, but the pharmacies were chosen for their opening hours, ease of access, and perceived trust. The availability of pharmacist-administered services may be an important contributor to a successful vaccination programme in Switzerland.

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Servant leadership, leader effectiveness, and the role of political skill: A study of interscholastic sport administrators and coaches

International Journal of Sports Science & Coaching ◽

10.1177/1747954120971755 ◽

2020 ◽

pp. 174795412097175

Author(s):

G Matthew Robinson ◽

Marshall J Magnusen ◽

Mitchell Neubert ◽

Glenn Miller

Keyword(s):

Servant Leadership ◽

Extreme Values ◽

Political Skill ◽

Leader Effectiveness ◽

Future Research ◽

Head Coaches ◽

Servant Leader ◽

Negative Interaction ◽

Interscholastic Sport ◽

Service To Others

Servant leadership is a model of leadership based on ethics and benevolent service to others and has been associated with numerous positive outcomes for employees and organizations. Due to a limited number of studies examining servant leadership (SL) within sport, the purpose of this study was to investigate the relation of servant leadership and leader effectiveness outcomes in sport administration and to examine if political skill (i.e., how people influence others), was a moderator of servant leader effectiveness. A multilevel model was used to examine these questions within a sample of interscholastic athletic directors and head coaches. Findings revealed servant leadership was directly related to leader effectiveness (LE), affective organizational commitment (AOC), and job satisfaction (JS) of head coaches. Moreover, there was a significant negative interaction between servant leadership and political skill. The negative interaction may indicate that extreme values of servant leadership have opposite relations to leader effectiveness and other outcomes when political skill is present. Though a minimal effect, political skill detracts from LE in those who are perceived as exhibiting strong servant leader behaviors. Findings and limitations are discussed; questions for future research are suggested.

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