Servant leadership, leader effectiveness, and the role of political skill: A study of interscholastic sport administrators and coaches

2020 ◽  
pp. 174795412097175
Author(s):  
G Matthew Robinson ◽  
Marshall J Magnusen ◽  
Mitchell Neubert ◽  
Glenn Miller
Keyword(s):  
Servant Leadership ◽  
Extreme Values ◽  
Political Skill ◽  
Leader Effectiveness ◽  
Future Research ◽  
Head Coaches ◽  
Servant Leader ◽  
Negative Interaction ◽  
Interscholastic Sport ◽  
Service To Others

Servant leadership is a model of leadership based on ethics and benevolent service to others and has been associated with numerous positive outcomes for employees and organizations. Due to a limited number of studies examining servant leadership (SL) within sport, the purpose of this study was to investigate the relation of servant leadership and leader effectiveness outcomes in sport administration and to examine if political skill (i.e., how people influence others), was a moderator of servant leader effectiveness. A multilevel model was used to examine these questions within a sample of interscholastic athletic directors and head coaches. Findings revealed servant leadership was directly related to leader effectiveness (LE), affective organizational commitment (AOC), and job satisfaction (JS) of head coaches. Moreover, there was a significant negative interaction between servant leadership and political skill. The negative interaction may indicate that extreme values of servant leadership have opposite relations to leader effectiveness and other outcomes when political skill is present. Though a minimal effect, political skill detracts from LE in those who are perceived as exhibiting strong servant leader behaviors. Findings and limitations are discussed; questions for future research are suggested.

scholarly journals Leadership beyond Narcissism: On the Role of Compassionate Love as Individual Antecedent of Servant Leadership

2020 ◽  
Vol 10 (2) ◽  
pp. 20 ◽  
Author(s):  
Tim Brouns ◽  
Kai Externbrink ◽  
Pablo Salvador Blesa Aledo
Keyword(s):  
Servant Leadership ◽  
Leadership Behavior ◽  
Positive Association ◽  
Work Behavior ◽  
Leader Effectiveness ◽  
Future Research ◽  
Leader Emergence ◽  
Compassionate Love ◽  
Practical Implications

While we already know a lot about the outcomes and boundary conditions of servant leadership, there is still a need for research on its antecedents. Building on the theory of purposeful work behavior and further theorizing by van Dierendonck and Patterson (2015), we examine if leaders’ propensity for compassionate love will evoke servant leadership behavior. At the same time, we contrast compassionate love to leaders’ narcissism as psychological counterpart to compassionate love, because narcissism is not associated with leader effectiveness, but with leader emergence instead. We collected data from 170 leader-follower-dyads in a field study in Germany, while measuring leaders’ compassionate love and narcissism, and followers’ perceptions of servant leadership. We found a positive association between leaders’ compassionate love and servant leadership behavior, while narcissism was negatively associated with servant leadership. Theoretical and practical implications, as well as pathways for future research are discussed.

How to Measure Client Satisfaction With Stop Smoking Services: A Pilot Project in the UK National Health Service

2009 ◽  
Vol 4 (1) ◽  
pp. 52-58 ◽  
Author(s):  
Sylvia May ◽  
Andy McEwen ◽  
Helen Arnoldi ◽  
Linda Bauld ◽  
Janet Ferguson ◽  
...  
Keyword(s):  
National Health ◽  
Client Satisfaction ◽  
Survey Methodology ◽  
Smoking Status ◽  
Intraclass Correlation ◽  
Face Validity ◽  
Future Research ◽  
Stop Smoking ◽  
Stop Smoking Services ◽  
Service To Others

AbstractThis pilot study aimed to develop a tool and methodology for measuring client satisfaction in UK National Health (NHS) Stop Smoking Services (SSS). A brief postcard questionnaire (measuring overall satisfaction with the service, willingness to recommend the service to others and smoking status) and a complete questionnaire (with 20 additional items measuring satisfaction with specific elements of the service) were developed. An NHS SSS mailed the postcard to 298 clients who had set a quit date in the previous quarter, they mailed the complete questionnaire to a subsample of 99 clients. Overall 34% (100/298) of those surveyed responded: 30% (90/298) for the card and 25% (25/99) for the questionnaire (15 people responded to both). Intraclass correlation coefficients (ICC) were found to be acceptable for both the overall service satisfaction item (ICC value = .43, p = .05) and the item regarding recommending the service to others (ICC-value = .83, p < .001). Hence the tool had reliability and at least face validity and the survey methodology proved practicable. The small modifications made to service delivery and the need for future research are discussed.

scholarly journals A Multi-Methodological Analysis of a Non-Clinical Healthcare Executive and Servant Leader: Attributes and Behaviour’s and their Associations with Reporting Relationships and Business Structures

2021 ◽  
pp. 7-17
Author(s):  
Dr. Harold Ray Griffin* ◽  
Ms. Dana Foster
Keyword(s):  
Leadership Style ◽  
Career Advancement ◽  
Methodological Approach ◽  
A Priori ◽  
Future Research ◽  
Servant Leader ◽  
Servant Leaders ◽  
Nonparametric Testing ◽  
Business Structures ◽  
Reporting Relationships

A multi-methodological approach was used to examine the personal and professional life of a well-respected, nonclinical, healthcare executive for purposes of determining if “Don” was a servant leader and, if so, uncover the antecedents contributing to his leadership style. The results provided the backdrop for examining linkages between servant leadership, reporting relationships, and business structures. Content analysis and Spears’ 10 constructs of servant leaders were used as a priori themes to affirm that Don is a servant leader. Nonparametric testing revealed moderate to strong associations between the reporting relationships of the respondents (x1) and the types of business structures (x2) where the respondents and our servant leader forged their initial relationship and the perceived behaviors and attributes of Don (y). We discovered that relationships, spiritual centeredness, and desire for career advancement served as antecedents in shaping Don’s leadership style. Implications for practice and future research are also addressed.

scholarly journals Servant Leadership and Enhancement of Organizational Performance

2019 ◽  
Vol IV (I) ◽  
pp. 117-122
Author(s):  
Muhammad Hashim ◽  
Muhammad Azizullah Khan ◽  
Saqib Adnan
Keyword(s):  
Servant Leadership ◽  
Organizational Performance ◽  
Leader Behavior ◽  
Servant Leader ◽  
Public And Private ◽  
Ethical Practices ◽  
Emotional Healing ◽  
Teaching Faculty ◽  
And Performance ◽  
The Relationship

The Servant Leader Model is a theory that advances administration, supports trust, coordinates effort, future-arranges and utilizes moral capacity to engage others, focusing on good ethical practices. This study inspects the faculty of public and private universities in Peshawar for elements of servant leader behavior (wisdom, emotional healing and persuasive mapping) and effect on performance. Drawing on information from 95 teaching faculty members from different universities, we discovered help for the immediate impact of the all elements of servant leader behavior administration on universities performance. The findings add to servant leadership practices, in like manner to values-based administration, which conceivably may include novel literature regarding the relationship between servant leadership and performance of universities teachers. Implications form the last part of the paper.

scholarly journals Machiavellian Leader Effectiveness

2021 ◽  
Author(s):  
Hanna A. Genau ◽  
Gerhard Blickle ◽  
Nora Schütte ◽  
James A. Meurs
Keyword(s):  
Transformational Leadership ◽  
Leadership Effectiveness ◽  
Political Skill ◽  
Moderated Mediation ◽  
Leader Effectiveness ◽  
Negatively Associated ◽  
Mediation Analyses ◽  
Activation Theory ◽  
Trait Activation ◽  
Trait Activation Theory

Abstract. Research on the effectiveness of Machiavellian leaders has found contradictory results. By linking socioanalytic and trait activation theory to the Machiavellianism and leadership literature, we argue that political skill may explain these findings by moderating the relation between Machiavellianism and leadership effectiveness. Using a multisource design and moderated mediation analyses with 153 leaders, 287 subordinates, and 153 superiors, we show that leaders who are both strongly politically skilled and high on Machiavellianism successfully enact transformational leadership, mediating improved leader effectiveness. However, when leader political skill is low, high Machiavellianism is negatively associated with (subordinate-rated) transformational leadership, resulting in lower leader effectiveness ratings by superiors. We discuss these results in light of current research on Machiavellianism in leadership and work contexts.

scholarly journals THE CONCEPT OF SERVANT LEADERSHIP AS CONTEMPORARY PHILOSOPHY OF MANAGEMENT

2021 ◽  
Vol 12 (2) ◽  
pp. 45-41
Author(s):  
T. Kychkyruk ◽  
◽  
H. Salata ◽  
Keyword(s):  
Servant Leadership ◽  
Well Being ◽  
Modern World ◽  
Servant Leader ◽  
Business World ◽  
Multidisciplinary Analysis ◽  
New Type ◽  
Common Goals ◽  
High Level ◽  
Globalized World

The modern world needs a new type of leader who develops a vision of the future for his / her followers and encourages them to be ready for it. These leaders ensure changes, they are not focused that much on the behavior of their followers / subordinates and on controlling their behavior. On the contrary, they are focused on the development of initiative and support becoming the servants of those they have to lead. The concept of servant l eadership is derived from the ideas of Robert K. Greenleaf. As R. Greenleaf states, it all starts with a natural urge – the desire to serve. The motto of this thought is "A good leader is primarily a servant". The task of the leader is to achieve common goals by ensuring the well-being of followers and subordinates. Servant leadership is an attempt to become better, to become the person others would gladly follow. Such an idealistic vision of a leader as a servant is fruitful and is paid off even in a very competitive business world. A servant leader builds an organized and creative team, and this type of leadership involves the development of organizational culture which demonstrates a high level of trust. Being a servant leader means to help people overcome obstacles and get the tools and resources they need to perform better; to be an example; to facilitate the work of others; to be willing to do what others do. This model of leadership implies a "flattening" of hierarchies: a boss is a friend who listens to those who are with him/her rather than a person who decides what is best for them. This type of leadership has the powerful potential in today’s globalized world. The article aims to analyze the concept of servant leadership. The authors have used an interpretive research paradigm and multidisciplinary analysis.

The Origin of Servant Leadership

2014 ◽  
pp. 262-294 ◽  
Author(s):  
Ben Tran
Keyword(s):  
Servant Leadership ◽  
Servant Leader ◽  
Leadership Studies ◽  
Intended Meaning ◽  
Meaning And Purpose ◽  
Leadership Study

Servant leadership suffers from the same limitation as leadership studies in general. Many are now calling for a deeper study of the meaning and application of this emerging subfield of leadership study so that servant leadership could be adapted with open minds and effectively be practiced. A strong foundation must be built to support the emerging structure of servant leader scholarship. The purpose of this chapter is to analyze the origin, the meaning, the role, and the purpose of authentic servant leadership. In so doing 1) the foundation and meaning of leadership is defined and clarified, 2) the role and meaning of follower is defined and clarified, and 3) the role and meaning of management is and clarified. The chapter concludes with an explanation of the intended meaning and purpose of authentic servant leadership. In so doing, this chapter addresses the following common confusing terms in research and misused roles in corporations: leadership, follower, and management.

Servant Leadership and Service Performance: A Multilevel Mediation Model

2020 ◽  
pp. 003329412095030
Author(s):  
Jui-Chen Peng ◽  
Shou-Wei Chen
Keyword(s):  
Servant Leadership ◽  
Work Engagement ◽  
Analysis Data ◽  
Service Performance ◽  
Future Research ◽  
Frontline Employees ◽  
Multilevel Mediation ◽  
Two Factors ◽  
A Chain ◽  
The Relationship

This study proposes and tests a multilevel mediation framework to explicate the processes that link servant leadership to frontline employees’ service performance at both the employee and the branch levels of analysis. Data were obtained from 58 branch managers and 324 branch frontline employees of a chain restaurant in Taiwan. The results of hierarchical linear modelling indicate that two factors, concern climate and work engagement, mediate the relationship between branch managers’ servant leadership and frontline employees’ service performance; and that work engagement mediates the relationship between concern climate and such service performance. The theoretical and practical implications of these findings are considered, along with future research directions and the study’s limitations.

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