A Multiple-Layer Machine Learning Architecture for Improved Accuracy in Sentiment Analysis

2019 ◽  
Vol 63 (3) ◽  
pp. 395-409 ◽  
Author(s):  
L B Shyamasundar ◽  
P Jhansi Rani
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Machine Learning Algorithms ◽  
Classification Methods ◽  
Evaluation Standard ◽  
Learning Classifier ◽  
Scaling Methods ◽  
Chi Squared ◽  
Value Decomposition ◽  
Improved Accuracy

Abstract Twitter is an online micro-blogging platform through which one can explore the hidden valuable and delightful information about the current context at any point of time, which also serves as a data source to carry out sentiment analysis. In this paper, the sentiments of large amount of tweets generated from Twitter in the form of big data have been analyzed using machine learning algorithms. A multi-tier architecture for sentiment classification is proposed in this paper, which includes modules such as tokenization, data cleaning, preprocessing, stemming, updated lexicon, stopwords and emoticon dictionaries, feature selection and machine learning classifier. Unigram and bigrams have been used as feature extractors together with χ2 (Chi-squared) and Singular Value Decomposition for dimensionality reduction together with two model types (Binary and Reg), with four types of scaling methods (No scaling, Standard, Signed and Unsigned) and represented them in three different vector formats (TF-IDF, Binary and Int). Accuracy is considered as the evaluation standard for random forest and bagged trees classification methods. Sentiments were analyzed through tokenization and having several stages of pre-processing and several combinations of feature vectors and classification methods. Through which it was possible to achieve an accuracy of 84.14%. Obtained results conclude that, the proposed scheme gives a better accuracy when compared with existing schemes in the literature.

scholarly journals Investigation of Different Machine Learning Algorithms to Determine Human Sentiment Using Twitter Data

2021 ◽  
Vol 13 (2) ◽  
pp. 38-48
Author(s):  
Golam Mostafa ◽  
◽  
Ikhtiar Ahmed ◽  
Masum Shah Junayed
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Sentiment Analysis ◽  
Personal Development ◽  
Data Science ◽  
Research Work ◽  
Machine Learning Algorithms ◽  
Learning Classifier ◽  
Twitter Data ◽  
Classifier Algorithms

In recent years, with the advancement of the internet, social media is a promising platform to explore what going on around the world, sharing opinions and personal development. Now, Sentiment analysis, also known as text mining is widely used in the data science sector. It is an analysis of textual data that describes subjective information available in the source and allows an rganization to identify the thoughts and feelings of their brand or goods or services while monitoring conversations and reviews online. Sentiment analysis of Twitter data is a very popular research work nowadays. Twitter is that kind of social media where many users express their opinion and feelings through small tweets and different machine learning classifier algorithms can be used to analyze those tweets. In this paper, some selected machine learning classifier algorithms were applied on crawled Twitter data after applying different types of preprocessors and encoding techniques, which ended up with satisfying accuracy. Later a comparison between the achieved accuracies was showed. Experimental evaluations show that the Neural Network Classifier’algorithm provides a remarkable accuracy of 81.33% compared with other classifiers.

scholarly journals Financial Context News Sentiment Analysis for the Lithuanian Language

2021 ◽  
Vol 11 (10) ◽  
pp. 4443
Author(s):  
Rokas Štrimaitis ◽  
Pavel Stefanovič ◽  
Simona Ramanauskaitė ◽  
Asta Slotkienė
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Short Term Memory ◽  
Machine Learning Algorithms ◽  
Supervised Machine Learning ◽  
Experimental Investigations ◽  
Support Vector ◽  
Applied Machine Learning ◽  
Bayes Algorithm ◽  
Website Content

Financial area analysis is not limited to enterprise performance analysis. It is worth analyzing as wide an area as possible to obtain the full impression of a specific enterprise. News website content is a datum source that expresses the public’s opinion on enterprise operations, status, etc. Therefore, it is worth analyzing the news portal article text. Sentiment analysis in English texts and financial area texts exist, and are accurate, the complexity of Lithuanian language is mostly concentrated on sentiment analysis of comment texts, and does not provide high accuracy. Therefore in this paper, the supervised machine learning model was implemented to assign sentiment analysis on financial context news, gathered from Lithuanian language websites. The analysis was made using three commonly used classification algorithms in the field of sentiment analysis. The hyperparameters optimization using the grid search was performed to discover the best parameters of each classifier. All experimental investigations were made using the newly collected datasets from four Lithuanian news websites. The results of the applied machine learning algorithms show that the highest accuracy is obtained using a non-balanced dataset, via the multinomial Naive Bayes algorithm (71.1%). The other algorithm accuracies were slightly lower: a long short-term memory (71%), and a support vector machine (70.4%).

scholarly journals Acoustic feature-based sentiment analysis of call center data

2017 ◽  
Author(s):  
◽  
Zeshan Peng
Keyword(s):  
Machine Learning ◽  
Neural Networks ◽  
Emotion Recognition ◽  
Sentiment Analysis ◽  
Call Center ◽  
Machine Learning Algorithms ◽  
Language Recognition ◽  
Acoustic Features ◽  
Learning Methods ◽  
Machine Learning Methods

With the advancement of machine learning methods, audio sentiment analysis has become an active research area in recent years. For example, business organizations are interested in persuasion tactics from vocal cues and acoustic measures in speech. A typical approach is to find a set of acoustic features from audio data that can indicate or predict a customer's attitude, opinion, or emotion state. For audio signals, acoustic features have been widely used in many machine learning applications, such as music classification, language recognition, emotion recognition, and so on. For emotion recognition, previous work shows that pitch and speech rate features are important features. This thesis work focuses on determining sentiment from call center audio records, each containing a conversation between a sales representative and a customer. The sentiment of an audio record is considered positive if the conversation ended with an appointment being made, and is negative otherwise. In this project, a data processing and machine learning pipeline for this problem has been developed. It consists of three major steps: 1) an audio record is split into segments by speaker turns; 2) acoustic features are extracted from each segment; and 3) classification models are trained on the acoustic features to predict sentiment. Different set of features have been used and different machine learning methods, including classical machine learning algorithms and deep neural networks, have been implemented in the pipeline. In our deep neural network method, the feature vectors of audio segments are stacked in temporal order into a feature matrix, which is fed into deep convolution neural networks as input. Experimental results based on real data shows that acoustic features, such as Mel frequency cepstral coefficients, timbre and Chroma features, are good indicators for sentiment. Temporal information in an audio record can be captured by deep convolutional neural networks for improved prediction accuracy.

scholarly journals Fault detection for air conditioning system using machine learning

2020 ◽  
Vol 9 (1) ◽  
pp. 109
Author(s):  
Noor Asyikin Sulaiman ◽  
Md Pauzi Abdullah ◽  
Hayati Abdullah ◽  
Muhammad Noorazlan Shah Zainudin ◽  
Azdiana Md Yusop
Keyword(s):  
Machine Learning ◽  
Supervised Learning ◽  
Air Conditioning ◽  
Machine Learning Algorithms ◽  
Coefficient Of Performance ◽  
Support Vector ◽  
Air Conditioning System ◽  
Learning Classifier ◽  
Negative Impacts ◽  
The Impact

Air conditioning system is a complex system and consumes the most energy in a building. Any fault in the system operation such as cooling tower fan faulty, compressor failure, damper stuck, etc. could lead to energy wastage and reduction in the system’s coefficient of performance (COP). Due to the complexity of the air conditioning system, detecting those faults is hard as it requires exhaustive inspections. This paper consists of two parts; i) to investigate the impact of different faults related to the air conditioning system on COP and ii) to analyse the performances of machine learning algorithms to classify those faults. Three supervised learning classifier models were developed, which were deep learning, support vector machine (SVM) and multi-layer perceptron (MLP). The performances of each classifier were investigated in terms of six different classes of faults. Results showed that different faults give different negative impacts on the COP. Also, the three supervised learning classifier models able to classify all faults for more than 94%, and MLP produced the highest accuracy and precision among all.

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