Innovation
This chapter introduces the concept of civic innovation, which is distinct from the more commonly understood market innovation. Instead of moving quickly and disrupting markets through the introduction of novelties, civic innovators use novelties to change organizational cultures, and build publics around common cause. The chapter introduces four primary activities of civic innovation: network building, holding space, distributing ownership and persistent input. Drawing on two case studies, the Chicago Police Data Project and the Boston Student Rights App, the chapter shows how people are putting these activities into practice and reshaping how innovation happens. The chapter reviews popular conceptualizations of innovation, especially as they emerge from Silicon Valley, and describes why innovating in a civic context comes with different demands.