Information Technology Acceptance in the Social Services Sector Context: An Exploration

Social Work ◽  
2007 ◽  
Vol 52 (3) ◽  
pp. 221-231 ◽  
Author(s):  
W. Zhang ◽  
O. Gutierrez
Keyword(s):  
Information Technology ◽  
Technology Acceptance ◽  
Social Services ◽  
Services Sector ◽  
The Social

Standardization as a Tool of Achieving Sustainable Development of Organizations of Social Services

2020 ◽  
Vol 25 (1) ◽  
pp. 35-41
Author(s):  
N.L. Solovieva ◽  
◽  
I.V. Chudinovskikh ◽  
Keyword(s):  
Sustainable Development ◽  
Social Services ◽  
Services Sector ◽  
The Social ◽  
Strategic Goals ◽  
Goals And Objectives ◽  
International Companies

The article discusses the management of sustainable development of organizations using standardization as one of the tools of the quality economy. Particular attention is paid to the existing practice of Russian and international companies building strategic goals and objectives in accordance with the UN SDGs. The connection between standardization and sustainable development of the organization, in particular organizations of the social services sector, is shown.

Interorganizational Measurement in the Social Services Sector: Differences by Hierarchical Level

1976 ◽  
Vol 21 (4) ◽  
pp. 675 ◽  
Author(s):  
Gerald E. Klonglan ◽  
Richard D. Warren ◽  
Judy M. Winkelpleck ◽  
Steven K. Paulson
Keyword(s):  
Social Services ◽  
Hierarchical Level ◽  
Services Sector ◽  
The Social

scholarly journals People’s Attitudes Towards the Use of Robots in the Social Services: A Multilevel Analysis Using Eurobarometer Data

2021 ◽  
Author(s):  
Marco Carradore
Keyword(s):  
Technology Acceptance ◽  
Multilevel Analysis ◽  
Social Services ◽  
Cellular Phone ◽  
Social Robots ◽  
Human Beings ◽  
Domestic Sphere ◽  
Country Level ◽  
Industrial Sectors ◽  
The Social

AbstractRobots have been employed in the industrial sectors for over half a century; however, their appearance in the domestic sphere is a modern phenomenon, occurring in just the last decade. These so-called social robots are carrying out a variety of tasks traditionally carried out by humans, and in contexts in which they must interact with human beings. These kinds of social robots are now being used in the welfare services, providing assistive services and companionship for the infirm or elderly, and even children. Thus, the use of social robots in everyday life has triggered an animated debate about the acceptance of these devices by their end users. In this paper, multilevel analysis is applied using data from the Eurobarometer survey (sample size 27,901, covering 28 countries) to investigate how socio-demographic characteristics and country-level indicators of technological and economic development (the rate of high-technology manufactured exports, the cellular phone subscriptions rate and GDP) influence how robots are accepted in the realm of the social services. The results show that only individual (socio-demographic) and technology acceptance model (TAM) factors influence attitudes towards social robots. The effects of the contextual variables considered were not statistically strong enough to explain the attitudes towards social robots for social services.

Policy impact on information technology programming in the social services

1995 ◽  
Vol 8 (1) ◽  
pp. 23-32 ◽  
Author(s):  
Yitzhak Berman ◽  
A. Solomon Eaglstein ◽  
David Phillips
Keyword(s):  
Information Technology ◽  
Social Services ◽  
Policy Impact ◽  
The Social

scholarly journals Analysis of the allocative efficiency of social service entities for sustainable development

2020 ◽  
Vol 89 ◽  
pp. 06002
Author(s):  
Ekaterina Ogorodnikova ◽  
Alexander Mokronosov ◽  
Maria Kompaniets ◽  
Maria Khokholush ◽  
Maria Selezneva
Keyword(s):  
Social Services ◽  
Social Service ◽  
Allocative Efficiency ◽  
Limited Resources ◽  
Relative Mass ◽  
Services Sector ◽  
The Social ◽  
Low Costs ◽  
Procurement System

The relevance of the study lies in the essential role of the social services sector in matters of sustainable economic development. The purpose of the article is to analyze the allocative efficiency of the activities of the social service entities. The methodology of allocative efficiency makes it possible to identify a model of the organizational and economic mechanism of the social services sphere, which implements the tasks of the most efficient use of limited resources. The research results show higher efficiency of government institutions, higher volume of services provided and lower costs per client. This feature is due to the relative mass of service and low costs for the provision of stationary premises, the use of a tender procurement system.

scholarly journals Human Resources in Romanian Child Protection Social Services. A Regional Analysis

2018 ◽  
Vol 8 (1) ◽  
pp. 91-106
Author(s):  
Zoltán Elekes
Keyword(s):  
Cost Effectiveness ◽  
Human Resources ◽  
Social Services ◽  
Child Protection ◽  
Regional Analysis ◽  
Child Protection Services ◽  
Services Sector ◽  
The Social ◽  
Level Analysis

Abstract Efficiency and cost effectiveness of human resources implied in social services in general and in child protections services specifically is a taboo subject in Romanian social policy. On the following pages, I will make a general analysis of human resources included in the Romanian social services sector, starting from the topic of territorial coverage with professionalized social workers. After a regional- and county-level analysis of this, linked to the social and economic situation of the regions, I look at the specific field of child protection to see if there exists any cost effectiveness in the volume of human resources implied in these services. In the final part of my study, I will make considerations about the quality of the personnel within child protection services.

scholarly journals Whakarongo: Listening to the Kāpiti Coast Community Social Services Sector in Challenging Times

2021 ◽  
Author(s):  
◽  
Samantha Anne Harding Hutcheson
Keyword(s):  
Local Government ◽  
Social Services ◽  
Central Government ◽  
Services Sector ◽  
Theoretical Perspectives ◽  
The Social ◽  
The Relationship ◽  
Community Sector ◽  
The Way

<p>This research focuses on the Kāpiti Coast District community social services sector, exploring their experience of the 2008 economic and central government social policy changes. The recession and changing social policies increased pressure on the sector, at the same time as they were responding to increased stress and uncertainty in their communities. The research became an opportunity to give voice to the Kāpiti Coast community social services sector. The research was undertaken from a constructionist perspective, using critical inquiry and case study approaches. The research is presented in an approachable way, as it is hoped that the learning will be used by both the community sector and local government to help improve the way they work together. After setting the scene, the methodology used to listen to the Kāpiti Coast community social services sector is explained. The focus then moves onto the sector. Next, the themes that emerged from the data collected during the research are explored. To increase understanding of these themes, a number of theoretical perspectives are used, which have been selected across a range of disciplines, drawing most strongly on the social work discipline. The voice of the participants has been given primacy at all times; which is in line with the intention of the research, which is to empower the Kāpiti Coast community social services sector. It was helpful to delve into the triangle of relationships: the community social services sector, central and local government, and understand these relationships better. The way that the Kāpiti Coast community social services sector perceives itself, and how it works together and with others, proved a very interesting area of research. The research concludes that listening to the sector on their own terms is a way of addressing the power imbalance and an important step in improving the relationship between the sector and local government. Creating a bridge between the sectors can enable good place-based work to occur to improve social wellbeing in the Kāpiti Coast communities.</p>

scholarly journals The purposes of cultural supervision

2016 ◽  
Vol 24 (3-4) ◽  
pp. 20-30 ◽  
Author(s):  
Anaru Eketone
Keyword(s):  
Social Work ◽  
Social Welfare ◽  
Social Workers ◽  
Social Services ◽  
Research Project ◽  
Services Sector ◽  
The Social ◽  
Different Types

If you are working in the social services sector, over 40 and Māori, chances are that you will have been asked to provide cultural supervision for a younger Māori worker. However, when you ask what do they mean by cultural supervision, after a slightly panicked look, you can get a variety of different answers. They all know that it is supposed to be done, that it is considered important, in fact some are required by their employers or contracts to have it, but until very recently few seem to know what they actually wanted. This article reports on a brief research project as part of a Masters in Social Welfare programme that interviewed Māori social workers and Māori and Pākehā social work managers about their expectations and experiences of cultural supervision. The participants were asked four questions about the purpose of cultural supervision, who should get cultural supervision, the qualities of a cultural supervisor and problems they had encountered in cultural supervision. Four different types of cultural supervision are identified

scholarly journals Does the Delivery System Matter? The Scaling-Out of a School-Based Resilience Curriculum to the Social Services Sector

2021 ◽  
Vol 12 ◽  
Author(s):  
Josefine L. Lilja ◽  
Birgitta Kimber ◽  
Charli Eriksson ◽  
Barbro Henriksson ◽  
Therése Skoog
Keyword(s):  
Social Services ◽  
School Staff ◽  
Group Leaders ◽  
Services Sector ◽  
Implementation Outcomes ◽  
The Social ◽  
Self Reports ◽  
Health Related ◽  
Scaling Out ◽  
Observation Protocols

Background: The context is highly relevant to the implementation of new health-related programs and is an implicit or explicit part of the major implementation models in the literature. The Resilience Curriculum (RESCUR) program was developed to foster the psychosocial development of children in early and primary education. RESCUR seeks specifically to decrease children's vulnerability. It aims to promote the emotional and social learning of children who may be at risk of leaving school pre-maturely, social exclusion and mental-health problems. The program is taught using a teachers' manual to support consistency of delivery, a parents' guide, and a resource package. This study aimed to examine the scaling-out of RESCUR to social services, and specifically to test if implementation differs between the school and social services sectors.Methods: RESCUR was implemented in schools and social services in Sweden 2017–2019. Data were collected via group leaders' self-reports and observation protocols for 3 months after implementation started. There were 34 self-reports from schools, and 12 from the social services sector; 30 observation protocols were collected from schools, and 10 from social services. We examined whether there were differences in implementation outcomes (in, for example, dosage, duration, fidelity, adaptation, quality of delivery) between the two delivery systems. Descriptive statistics were prepared and non-parametric tests of significance conducted to compare implementation-related factors across the two settings.Results: Analyses of both the observation protocols and group leaders' self-reports revealed that RESCUR was well-implemented in both schools and social services. The results showed a few significant differences in the outcomes of implementation between the sectors. First, regarding observations, school staff more often adapted the pace of RESCUR lessons to ensure that the children could understand than did social services staff (p &lt; 0.01). Second, social services staff demonstrated greater interest in students and sensitivity to the needs of individual students than did school staff (p = 0.02). Regarding self-reports, social services staff reported having delivered more (p = 0.4) and longer (p &lt; 0.01) lessons than did school staff. Second, school staff reported greater fidelity to (p = 0.02) and less adaptation of (p &lt; 0.01) the intervention than did social services staff. Both observations and self-reports, however, indicated a high fidelity of implementation.Conclusions: Overall, the findings suggest that the resilience program, designed for delivery in schools, can be scaled-out to social services with its implementation outcomes retained. Further research is needed to test the effectiveness of the program regarding child health-related outcomes.Clinical Trial Registration: National Institute of Health, ClinicalTrials.gov, identifier: NCT03655418. Registered August 31, 2018.

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