Exploring the attitudes of public library staff to the Internet using the TAM

2004 ◽  
Vol 60 (5) ◽  
pp. 550-564 ◽  
Author(s):  
Rachel Spacey ◽  
Anne Goulding ◽  
Ian Murray
1997 ◽  
Vol 22 (2) ◽  
pp. 4-9 ◽  
Author(s):  
Anja Lollesgaard

Art libraries in Denmark mostly fall into one of two categories: art departments’ in public libraries, and research libraries attached to colleges, universities, and museums. Librarians in research libraries are in many cases scholars in their own right, while library staff at the Kunstakademiets Bibliotek are responsible for the Bibliografi over dansk kunst (sadly not published since 1981) and for Danish contributions to the BHA. The Royal Library and some art libraries hold collections of visual resources and of archival materials; in addition, there is an autonomous national archive of Danish artists, Weilbachs arkiv. An art librarians’ section of Bibliotekarforbundet (the Union of Danish Librarians), Kunstfaggruppen, was initiated by art librarians in public libraries, but is open to other art librarians too; Danish art librarians also work together within ARLIS/Norden. Professional training in Denmark is largely confined to general librarianship; art librarians in public libraries tend to be trained librarians with a personal enthusiasm for art, whereas librarians in research libraries are in some cases graduates but are not necessarily trained librarians. While the public library system took advantage of standardization, automation, and networking, the research libraries could not so readily embrace change, but two recent initiatives are beginning to bring libraries of all kinds together — DanBib, the Danish online union catalogue, formed in 1995 by merging the two separate databases for public and research libraries which both originated in the 1980s, and Kulturnet Danmark, a government-sponsored scheme involving the Internet.


2012 ◽  
Vol 7 (1) ◽  
pp. 122
Author(s):  
Kate Kelly

Abstract Objective – To explore the role and expectations of patrons and staff about the role of a public library in enabling citizens’ “health information work.” This involves helping citizens take responsibility for their own health care by finding and using health information. Design – Case study. Setting – A single, UK public library with a self-service delivery model based in a city centre in the spring of 2006. Self-service also applies to reference services and is designed to “empower users to locate and use information on their own.” Subjects – 202 library visitors who came to the library specifically to find health information completed a questionnaire, 15 of these visitors were later interviewed; 19 library staff (10 librarians, 6 library officers and 3 senior managers). Methods – Mixed quantitative and qualitative methods. A print questionnaire was administered to adult library users (age 18 and over). Semi-structured interviews were conducted with fifteen randomly selected library users who completed the questionnaire, sixteen library staff who worked directly with library users, and with three librarians in senior management positions in the library. Descriptive statistics were calculated from the questionnaire, recorded interviews were transcribed, and the text analyzed to identify recurring themes. Main Results – While all respondents came to the library to seek health information results from the questionnaire found that half (50%) of respondents came to the library to look for information on a specific health problem; 37% of respondents had tried finding information elsewhere before coming to the library; 40% usually searched the Internet when they needed health information or advice although only 32% reported trusting the Internet somewhat or completely; 67% intended to borrow books; only 4% indicated that they had planned to ask library staff for help; and 59% reported finding what they were looking for by themselves. Results from the interviews found users, front line staff, and managers in general agreement about the role of the library as a starting point for health information, and that the library was a neutral and non-threatening environment. There was also agreement among the three groups interviewed that the public library fills a gap when health care providers, particularly doctors, are unable to meet the information needs of some of their patients. Library staff were concerned about interpreting information as well as the impact of a self-service philosophy on the quality and length of interactions with users, and seemed unclear about their role in relation to health information provision. Library staff had no training in supporting health information and limited or no knowledge of authoritative online health resources and how to use them, and their approach to Internet searching was similar to users. This lack of training and expertise appeared obvious to library users. Users did not identify interpretation of information by librarians as an issue but did reference the impact of self-service and the Internet on the role and morale of the library staff. Neither library users nor library staff identified librarians as a resource to be used when seeking health information. The value of the library for users was the book collection and they saw the library as second only to physicians as a source of trustworthy information. Conclusion – Uncertainty about the role of librarians in health information provision was evinced by both librarians and library users. Both groups were also uncertain about the relationship between self-service and technology, and the way in which librarians and their work are almost invisible. Health policies emphasize personal responsibility for health yet individuals are not enabled to find answers to their questions. The absence of health knowledgeable front line staff in public libraries is “worrisome.” The obvious trust users have in the library suggests that efforts to develop consumer health information in these settings continue to be a worthwhile response to the “pressures on citizens to take responsibility for their health”.


2013 ◽  
Vol 23 (73) ◽  
pp. 38-45
Author(s):  
Margaret Kendall

This article reports on a research project on the lnternet training needs of public library staff in the Greater Manchester region. The methods used were built around six repeat sessions of a one-day course. The course was a positive experience for participants and provided quantitative and qualitative data. The findings show that the research methods were highly effective, and that an interest in the facilities of the' lnternet quickly develops if staff are guided to material directly relevant to their work. With the forth-coming investment in ICT training, the methods could be replicated to assess their impact.


2017 ◽  
Vol 51 (3) ◽  
pp. 801-813 ◽  
Author(s):  
Rachel D. Williams ◽  
Rebekah Willett

This article explores public librarians’ performance of boundary work in relation to teaching and learning in library makerspaces. Boundary work occurs when individuals delineate their domain of knowledge. We use interviews with 23 library staff to analyze the forms and characteristics of boundary work connected with the role of libraries and librarians in makerspace programming. Our findings show that public librarians perform boundary work in relation to the roles of (1) libraries as spaces for book-based and maker-based experiences, (2) librarians as information specialists and educators, and (3) libraries as spaces to access individual and social resources for learning. The forms and characteristics of boundary work include coordination, identification, justification, reflection, and change.


Author(s):  
Joanne De Groot

This study investigated ways in which summer reading programs (SRPs) support children’s recreational reading interests and habits and help to promote reading and literacy throughout the summer months. The primary research question was: How do children, parents, and library staff experience their public library summer reading program? This paper will present selected findings from the study related to children’s reading experiences in school and during the summer, reading games and incentives, and designing summer reading programs that emphasize the social aspects of reading. Findings from this study suggest that school and public libraries should consider moving away from traditional summer reading programs that include reading games and rewards and focus instead on providing children, their parents, and library staff members with greater opportunities to interact with books and reading, and one another, throughout the summer.


2020 ◽  
Author(s):  
Rachel Feuerstein-Simon ◽  
Margaret Lowenstein ◽  
Roxanne Dupuis ◽  
Xochitl Luna Marti ◽  
Abby Dolan ◽  
...  

AbstractIntroductionPublic libraries are increasingly impacted by the overdose crisis. A 2017 survey of public librarians in the state of Pennsylvania revealed that 12% had reported an on-site overdose in the previous year. There are increasing public and private efforts to equip public libraries with the opioid overdose antidote, naloxone.MethodsWe conducted a cross-sectional web-based survey of all public library branches in Colorado, Connecticut, Florida, Michigan, and Virginia. Survey questions. We used descriptive statistics to report frequencies of responses and crude odds ratios were calculated to predict the dichotomized variable of endorsement of naloxone uptake.ResultsLibrary staff reported witnessing on-site alcohol (45%) and injection drug (14%) use in the past month. The one-year cumulative incidence (12% overall) of on-site overdose ranged from a low of 10% in MI, to a high of 17% in FL. Among libraries with on-site overdoses, a minority (21%) stocked naloxone, and 12% had administered naloxone. Overall, 11% of libraries stocked naloxone on-site. Although 24% of respondents reported attending at least one training regarding SUD in the past year, 91% wanted more training on the topic.ConclusionsPublic library staff routinely address issues related to substance use and overdose in their institutions. This work highlights the importance of including public libraries as part of a comprehensive public health strategy to address substance use-related morbidity and mortality in the U.S.


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