scholarly journals Evaluating performance management of COVID-19 reality in three European countries: a pragmatic constructivist study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Falconer Mitchell ◽  
Hanne Nørreklit ◽  
Lennart Nørreklit ◽  
Lino Cinquini ◽  
Frederik Koeppe ◽  
...  
Keyword(s):  
Performance Management ◽  
Death Rate ◽  
Design Methodology ◽  
European Countries ◽  
Content Type ◽  
Reality Construction ◽  
Pragmatic Constructivism ◽  
The Uk ◽  
Lower Death Rate

PurposeThe study aims to assess the COVID-19 event in three European countries (Germany, Italy and the UK) by investigating the quality of their performance management of it.Design/methodology/approachPragmatic constructivism (PC) is employed as a lens through which the performance management of each country can be examined and compared over a period encompassing the first wave of COVID-19.FindingsOfficial statistics show that one of the countries has a significantly lower death rate. It developed and operated a more detailed and precise system of performance management. From the perspective of PC, this system supported efforts to build a functioning reality construction integrating facts, possibilities, values and communication.Originality/valueThe evaluation of different national approaches to the performance management of the COVID-19 reality is novel to the literature on management accounting. PC is used as a diagnostic tool to pinpoint strengths and weaknesses of the performance management of public sector activities in different countries.

Financial support systems: the student experience in England and France

2005 ◽  
Vol 32 (1/2) ◽  
pp. 121-132 ◽  
Author(s):  
Susan Curtis ◽  
Rita Klapper
Keyword(s):  
Design Methodology ◽  
Financial Burden ◽  
Content Type ◽  
Financial Status ◽  
Financial Difficulties ◽  
University Life ◽  
The Uk ◽  
English Students ◽  
Practical Implications

PurposeTo investigate how the financial status of students in England and France affects their experience of university life.Design/methodology/approachA questionnaire survey was carried out among undergraduates in two countries. There were 168 responses from students studying at a French university and 325 responses from students studying at an English university.FindingsThe financial burden in France rests with parents, while in England students are largely responsible for their own funding. Indicators suggest that English students may be suffering from financial difficulties. Students continue the tradition of enjoying themselves and socialising, whatever their nationality and financial status.Research limitations/implicationsThe comparison made was not between institutions of equal status. The Institut de Formation Internationale in Rouen is part of a Grande Ecole group which is private, and may attract students from higher income families. The students at Manchester Metropolitan University Cheshire study in a rural locale (the towns of Crewe and Alsager in south Cheshire), which is unusual for a UK university and it may well be that a lower proportion of these undergraduates come from higher income families than the French students.Practical implicationsWhile it would seem to be more equitable and economically efficient for individuals to pay directly for services they receive, rather than those services being funded by higher tax, this study highlights certain problems. The quality of the educational experience for English students may be reduced by their continuing to live at home with parents and carrying out low level work while studying.Originality/valueNo other research appears to have been carried out in the UK or in France on this topic.

Why does performance management not perform?

2018 ◽  
Vol 67 (4) ◽  
pp. 673-692 ◽  
Author(s):  
Miguel Pina e Cunha ◽  
Daniel Veiga Vieira ◽  
Arménio Rego ◽  
Stewart Clegg
Keyword(s):  
Performance Management ◽  
Design Methodology ◽  
Management Practices ◽  
Management Practice ◽  
Poor Performance ◽  
Content Type ◽  
Key Issues ◽  
Increase Productivity ◽  
Practical Implications

Purpose The purpose of this paper is to ask why poor performance management practices persist in Portugal, in the middle of claims to increase productivity. Design/methodology/approach An inductive micro-practice analysis is used to understand barriers to management practice that do not require massive institutional changes. Findings The practice of performance management in Portugal typically displays three weaknesses: (1) insufficient planning (2) process and integrity issues, and (3) a non-meritocratic logic. Research limitations/implications The paper discusses the important topic of persistence of bad practices, showing how institutionalized patterns might be difficult to eradicate even they are suboptimal. Practical implications The authors identity key issues in the functioning of performance management, therefore helping managers in developing remedies to improve the quality of their practice. Originality/value The paper explains the persistence of bad management practice whose continuity hinders not only organizations’ effectiveness but also that of their members.

Quality of coroner's post-mortems in a UK hospital

2014 ◽  
Vol 27 (1) ◽  
pp. 25-35
Author(s):  
Husayn Al Mahdy
Keyword(s):  
Design Methodology ◽  
Clinical Care ◽  
Medical Patient ◽  
Medical Patients ◽  
Care Needs ◽  
Content Type ◽  
Clinical Notes ◽  
Report Quality ◽  
The Uk

Purpose – The aim of this paper was, principally, to look at the coroner's post-mortem report quality regarding adult medical patients admitted to an English hospital; and to compare results with Royal College of Pathologists guidelines. Design/methodology/approach – Hospital clinical notes of adult medical patients dying in 2011 and who were referred to the coroner's office to determine the cause of death were scrutinised. Their clinical care was also reviewed. Findings – There needs to be a comprehensive approach to coroner's post-mortems such as routinely taking histological and microbiological specimens. Acute adult medical patient care needs to improve. Research limitations/implications – Steps should be taken to ensure that comprehensive coroner's post-mortems are performed throughout the UK, including with routine histological and microbiological specimens examination. Additionally, closer collaboration between clinicians and pathologists needs to occur to improve emergency adult medical patient clinical care. Originality/value – The study highlights inadequacies in coroner's pathology services.

Fifteen years of international journal of productivity and performance management (2004–2018)

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Riya Sureka ◽  
Satish Kumar ◽  
Sachin Kumar Mangla ◽  
Flavio Hourneaux Junior
Keyword(s):  
Performance Management ◽  
Six Sigma ◽  
Scientific Community ◽  
Design Methodology ◽  
Content Type ◽  
General Management ◽  
Bibliographic Data ◽  
Scopus Database ◽  
And Performance ◽  
The Uk

PurposeInternational Journal of Productivity and Performance Management (IJPPM) is one of the prominent journals publishing on general management with a particular focus on performance management and productive sciences. The objective of this study is to provide an academic structure overview of the journal between 2004 and 2018 using bibliometric tools.Design/methodology/approachData used for this study were extracted using the Scopus database. Bibliometric analysis using several bibliometric indicators are adopted to know the major trends and themes of the journal. Mapping of bibliographic data is carried using VOSviewer and Gephi software.FindingsAuthors: Most of the IJPPM contributors are affiliated to the UK and India. Journal Performance: It is gaining pre-eminence in terms of total citations as well as CiteScores. Main themes: Major themes published in the journal are “performance management”, “productivity”, “six sigma”, “lean” and “supply chain management”.Originality/valueIJPPM's growing influence in the scientific community has generated the interest to analyse the journal's publication and growth pattern. Moreover, no such retrospective bibliometric study for IJPPM is conducted so far.

scholarly journals Assessing the quality of retrofits in solid wall dwellings

2017 ◽  
Vol 35 (5) ◽  
pp. 501-518 ◽  
Author(s):  
David Glew ◽  
Melanie B. Smith ◽  
Dominic Miles-Shenton ◽  
Christopher Gorse
Keyword(s):  
Quality Assurance ◽  
Design Methodology ◽  
Solid Wall ◽  
Failure Rates ◽  
Fundamental Change ◽  
Content Type ◽  
Future Policy ◽  
The Uk ◽  
Practical Implications

Purpose The purpose of this paper is to provide a detailed appraisal of the quality of domestic retrofits. Design/methodology/approach This paper presents the results of technical surveys on 51 retrofits undertaken before, during and after the retrofits. Findings Failures are observed to be endemic and characterised into five themes: 72 per cent showed moisture issues pre-retrofit, 68 per cent had moisture risks post-retrofit, 62 per cent did not adopt a whole house approach, 16 per cent showed inadequate quality assurance protocols and 64 per cent showed evidence of insufficient design detailing. Each theme is further subcategorised with a view to identifying implications for future policy. Research limitations/implications The findings suggest the 10 per cent Ofgem retrofit failure rates predictions are an underestimate and so there may be a need for additional investigations to understand the trend across the UK. Practical implications Recommendations to reduce the failure rates may include making changes to the current inspection regime, widening understanding among installers; providing standard repeatable designs for repeated features; and empowering occupants to trigger inspections. Social implications The sample is representative of a substantial proportion of the homes in the UK suggesting that retrofit quality may in many instances be below the required standards. Originality/value Risks of moisture issues and underperformance in domestic retrofit are a concern for government industry and households. This research shows that many installation failures are the result of not implementing existing guidelines and a change to the enforcement of standards may be needed to enact a fundamental change in installer practice and process control.

Restorative justice a postcode lottery? – availability and quality of service

2015 ◽  
Vol 14 (3) ◽  
pp. 120-125 ◽  
Author(s):  
Ellie Acton
Keyword(s):  
Quality Of Service ◽  
Criminal Justice ◽  
Restorative Justice ◽  
Justice System ◽  
Design Methodology ◽  
Content Type ◽  
The Uk ◽  
Practical Implications ◽  
Personal Viewpoint

Purpose – The reinvigoration of restorative justice (RJ) within criminal justice has brought with it many opportunities but also significant challenges. The purpose of this paper is to explore the current considerations when providing a quality RJ service that meet the needs of victim, offender the community and the criminal justice system. Design/methodology/approach – This paper is a personal viewpoint of the author obtained from working nationally in the criminal justice arena specifically advising on RJ to police forces, police and crime commissioners and others. Findings – Findings suggest the provision of RJ in the UK is patchy, and the provision of a quality provision even more of a challenge. Practical implications – Consideration given to the need for quality not to be sacrificed in the advancement of RJ and some of the implications of this. Originality/value – Offers perspectives on the application of RJ in new and rapidly growing arenas.

Grey Pride: priorities for a minister for older people

2015 ◽  
Vol 16 (1) ◽  
pp. 62-64
Author(s):  
Jane Ashcroft
Keyword(s):  
Older People ◽  
Social Service ◽  
Service Provision ◽  
Design Methodology ◽  
Content Type ◽  
Government Administration ◽  
Use Of Resources ◽  
The Uk ◽  
Practical Implications

Purpose – The purpose of this paper is to argue the case for there to be a UK Minister for Older People supported by the work of a Commissioner for Older People. Design/methodology/approach – Draws on the work of the UK Grey Pride campaign to compare trends in demography and expectations with health and social service provision. Findings – With hospital “bed blocking” reportedly costing £20 million per month and limited responses to older peoples’ needs for appropriate housing, care and resources, the Grey Pride campaign has received widespread support with 30 organisations backing their campaign for a Minister for Older People. Practical implications – A Minister could help prioritise coordinated use of resources to make them more efficient and to help manage older peoples’ expectations. A Commissioner for Older People could investigate the accessibility and quality of care for older people. Originality/value – Identifies how no government administration to date has demonstrated its explicit commitment to prioritising older peoples’ needs.

scholarly journals Determinants of the quality of external board evaluation in the UK external board evaluation in the UK

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abdus Sobhan ◽  
Emmanuel Adegbite
Keyword(s):  
Design Methodology ◽  
Descriptive Analysis ◽  
Annual Reports ◽  
Empirical Literature ◽  
Inferential Statistics ◽  
Content Type ◽  
Regulatory Authorities ◽  
The Uk ◽  
Practical Implications

Purpose This study aims to examine the influence of the following on the quality of externally facilitated board evaluation, namely, the timing of adoption of external board evaluation, type of evaluators and the independence of external facilitators. Design/methodology/approach The statements on board evaluation in annual reports of a sample of FTSE 350 companies were content analysed to measure the quality of externally facilitated board evaluation. This paper then used descriptive analysis and inferential statistics to demonstrate the possible association between the timing of adoption, as well as the type and independence of external facilitators and the quality of externally facilitated board evaluation. Findings Results reveal some effects of the timing of adoption, as well as the type and independence of external facilitators on the quality of externally facilitated board evaluation. Practical implications Shareholders should be aware of the timing of adoption, as well as consider the types and independence of external facilitators, given their influence on the quality of externally facilitated board evaluation. Regulatory authorities should provide more specific guidance on what types of professional organisations can be engaged as external facilitators and on the implementation of externally facilitated board evaluation, to promote its quality. Originality/value Several studies have provided theoretical accounts on how board evaluation should be conducted to ensure its effectiveness. However, there is a dearth of empirical literature, which examines the quality of externally facilitated board evaluation. This study develops a quality measure for externally facilitated board evaluation and shows the effect of the timing of adoption, types and independence of external facilitators on its quality. The study forges ahead institutional theorising of external board evaluation.

Wine sales in British public houses

2010 ◽  
Vol 22 (1) ◽  
pp. 62-72 ◽  
Author(s):  
John D. Pratten ◽  
Jean‐Baptiste Carlier
Keyword(s):  
Quality Of Service ◽  
Design Methodology ◽  
Primary Sources ◽  
Quality Service ◽  
Content Type ◽  
The Public ◽  
Wine Consumption ◽  
The Uk ◽  
Practical Implications

PurposeThe purpose of this paper is to examine the changes in wine consumption in UK public houses, and to consider if the sector is maximising its sales opportunities.Design/methodology/approachThis study has used both secondary and primary sources. Existing surveys have been used to gain details of the growth in wine sales and possible explanations for this. The trade press has suggested how licensees could improve their wine sales. Suppliers have been approached to discover to the level of assistance they offer individual outlets. Finally, surveys of the public houses and their customers were undertaken to discover the proficiency of their wine service.FindingsThe level of wine sales in the UK is growing rapidly. Much of this is consumed at home, but public houses could benefit from the trend. Some have done so, but the surveys suggest that many do not market the product effectively.Research limitations/implicationsThe study is a very limited one, and only considers one town, one area of another town and their customers.Practical implicationsThe results of the survey suggest that all licensees could consider the possibility of improving sales by offering a higher quality service to their customers.Originality/valueAny research which may assist the quality of service offered in the licensed trade should be of interest to all stakeholders.

Hays Challenge draws graduates to a career in recruitment

2014 ◽  
Vol 22 (2) ◽  
pp. 4-7 ◽  
Author(s):  
James Cullens ◽  
Richard J. Waters
Keyword(s):  
Design Methodology ◽  
Applied Research ◽  
Serious Game ◽  
Recruitment Process ◽  
Content Type ◽  
The Uk ◽  
Selection Stage ◽  
Published Research ◽  
Practical Implications

Purpose – Reveals how the Hays Challenge, a serious game developed to respond to key business objectives for the attraction of graduate recruits, was developed and implemented. Design/methodology/approach – Describes how a recruitment-orientated serious game was developed and implemented at Hays plc. Applied research was conducted through a series of focus groups that informed the design process. Findings – Reveals that more than 40,000 players from 190 countries have played the Hays Challenge. Within the UK business 73 percent of the most recent graduate applicants have played the Hays Challenge. Practical implications – Explains that anecdotal information from the internal-recruiting teams suggests that there has been an improvement in the quality of applicants and that their knowledge about recruitment consultancies is much more evident. Social implications – Describes an interesting and attractive way of providing information about careers in recruitment to today's internet-savvy young people. Originality/value – Fills a gap in the relatively limited published research into how serious gaming can be used in the attraction and initial self-selection stage of the recruitment process. Adds further insight for practitioners into this area and demonstrates some of the benefits of adopting such an approach.

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