Prioritisation of factors contributing to human error for airworthiness management strategy with ANP

2018 ◽  
Vol 91 (1) ◽  
pp. 78-93 ◽  
Author(s):  
Ebru Yazgan ◽  
Ayşe Kucuk Yilmaz
Keyword(s):  
Decision Making ◽  
Risk Management ◽  
Human Error ◽  
Business Management ◽  
Peer Pressure ◽  
Working Environment ◽  
Aircraft Maintenance ◽  
Extensive Literature ◽  
Multi Criteria Decision Making ◽  
Content Type

Purpose Airline business management is set on airworthy strategy. Airline sustainability depends upon corporate-based airworthy strategy as airworthiness is the base to any airline business management and strategy. An airline can ensize its corporate sustainability if it has airworthiness strategy and risk management. The main condition to survive in the airline business is to maintain airworthiness with the fleet, maintenance and corporate-risk management. Aircraft maintenance technician (AMT) has a dual role in aircraft maintenance system as the source of failure in maintenance process via his volatility and unmanageable qualifications and secondly source of manager of maintain airworthiness of the aircrafts in airline. Situational awareness of managers about both limitations and qualifications of human factors is vital determinant to the decision-making process in aviation. Although continuously improving in related literature, one of the biggest weaknesses of the current methods of AMT error or performance is that the ability to model the reciprocal effects of the factors affecting the fault is limited. For this reason, this study aims to develop an analytic network process (ANP) model that takes into account the effects of mutual dependences among factors. Design/methodology/approach Firstly, with the help of experts and extensive literature, 67 factors that contributed to AMT error are identified and grouped. Then, the factors identified as eligible criteria and sub-criteria that contributed to the AMT errors are determined. In this study, the weights of identified criteria that have influence on AMT error try to determine by using ANP method. ANP is the common method to solve multi-criteria decision-making problems and is used to calculate priorities of factors. Criteria determined in this study are classified into three main clusters: “individual-related criteria”, “working environment-related criteria” and “organisational-related criteria”. These main clusters include 15 sub criteria such as communication, documentation (quality/updating/availability) and peer pressure. Findings The result of this study shows that time pressure, organisational culture, safety culture and supervision are the most important criteria that contributed to AMT error. Their weights are 0.207, 0.172, 0.102 and 0.094, respectively. Originality/value There are many difficulties and limitations in measuring the factors that have an influence on AMT errors. For this reason, the weights of criteria and sub-criteria necessary are determined using ANP, and in this manner, it is possible to make better decisions in this process as ANP is a multi-criteria decision-making technique that considers qualitative factors in decision-making problems. The factors’ taxonomy determined as a result of the expert opinions and the extensive literature and the ANP model developed taking into account the dependencies between the factors will contribute to the literature.

Drivers of sustainable healthcare supply chain performance: multi-criteria decision-making approach under grey environment

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Md Kamal Hossain ◽  
Vikas Thakur
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Performance Measurement ◽  
Cost Effective ◽  
Future Research ◽  
Product Management ◽  
Extensive Literature ◽  
Multi Criteria Decision Making ◽  
Content Type ◽  
Priority Vector

PurposeThis paper aims to explore the drivers of sustainable healthcare supply chain (SHCSC) performance measurement through extensive literature review and experts' opinions. The drivers are then scrutinized and their priority vector is calculated to provide quality and cost-effective healthcare supply chain (HCSC) services.Design/methodology/approachThe drivers of the SHCSC performance measurement are validated using the grey-Delphi technique. After validating the drivers, they are prioritized using the grey-analytic hierarchy process (G-AHP), a multi-criteria decision-making tool.FindingsThe findings of the study highlight the prioritized drivers based on the preferences given by the experts. The findings of the study highlight the most prioritized drivers of healthcare (HC) by-product management system, coordinating and facilitating green suppliers in the HCSC and green packaging of pharmaceutical as well as other essential items.Practical implicationsThe HCSC managers should coordinate with all the stakeholders across the supply chain and involve them in the decision-making process to make products and services greener and become complicit in complying with the sustainable policy guidelines. The study highlights the strategic policy and managerial implications for implementing sustainability in the HCSC.Originality/valueThe validation and prioritization of the drivers of SHCSC in developing nations' contexts is the key contribution of the study. Grey-AHP enables a practical approach towards enhancing the sustainability of the HCSC and opening the doors for generalizing the study for future research works.

The framework of data-driven and multi-criteria decision-making for detecting unbalanced bidding

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Huimin Li ◽  
Limin Su ◽  
Jian Zuo ◽  
Xiaowei An ◽  
Guanghua Dong ◽  
...  
Keyword(s):  
Decision Making ◽  
Distance Measure ◽  
Public Procurement ◽  
Unit Price ◽  
Data Driven ◽  
Relative Distance ◽  
Multi Criteria Decision Making ◽  
Ideal Solution ◽  
Content Type ◽  
The Government

PurposeUnbalanced bidding can seriously imposed the government from obtaining the best value for the taxpayers' money in public procurement since it increases the owner's cost and decreases the fairness of the competitive bidding process. How to detect an unbalanced bid is a challenging task faced by theoretical researchers and practical actors. This study aims to develop an identification method of unbalanced bidding in the construction industry.Design/methodology/approachThe identification of unbalanced bidding is considered as a multi-criteria decision-making (MCDM) problem. A data-driven unit price database from the historical bidding document is built to present the reference unit prices as benchmarks. According to the proposed extended TOPSIS method, the data-driven unit price is chosen as the positive ideal solution, and the unit price that has the furthest absolute distance measure as the negative ideal solution. The concept of relative distance is introduced to measure the distances between positive and negative ideal solutions and each bidding unit price. The unbalanced bidding degree is ranked by means of relative distance.FindingsThe proposed model can be used for the quantitative evaluation of unbalanced bidding from a decision-making perspective. The identification process is developed according to the decision-making process. The finding shows that the model will support owners to efficiently and effectively identify unbalanced bidding in the bid evaluation stage.Originality/valueThe data-driven reference unit prices improve the accuracy of the benchmark to evaluate the unbalanced bidding. The extended TOPSIS model is applied to identify unbalanced bidding; the owners can undertake objective decision-making to identify and prevent unbalanced bidding at the stage of procurement.

scholarly journals Construction of capital procurement decision making model to optimize supplier selection using Fuzzy Delphi and AHP-DEMATEL

2018 ◽  
Vol 25 (5) ◽  
pp. 1528-1547 ◽  
Author(s):  
Anil Kumar ◽  
Amit Pal ◽  
Ashwani Vohra ◽  
Sachin Gupta ◽  
Suryakant Manchanda ◽  
...  
Keyword(s):  
Decision Making ◽  
Automobile Industry ◽  
Supplier Selection ◽  
Selection Process ◽  
Strategic Decision ◽  
Extensive Literature ◽  
Content Type ◽  
Fuzzy Delphi ◽  
Selection For ◽  
Decision Making Model

Purpose Supplier selection for capital procurement is a major strategic decision for any automobile company. The decision determines the success of the company and must be taken systematically with the utmost transparency. The purpose of this paper is to construct capital procurement decision-making model to optimize supplier selection in the Indian automobile industry. Design/methodology/approach To achieve the stated objective, a combined approach of fuzzy theory and AHP-DEMATEL is applied. Evaluation parameters are identified through an extensive literature review and criteria validation has been introduced through a Fuzzy Delphi method by using fuzzy linguistic scales to handle the vagueness of information. AHP is employed to find the priority weight of criteria, although an inter-relationship map among criteria is not possible through AHP alone since it considers all criteria as independent. To overcome this, DEMATEL is used to establish cause-effect relationships among criteria. Findings The results show that the total cost of ownership (TOC) is the first weighted criterion in supplier selection for capital procurement, followed by manufacturing flexibility and maintainability, then conformity with requirement. The cause-effect model shows that supplier profile, TOC, service support and conformity with requirement are in the cause group and are considered to be the most critical factors in selecting the supplier. Originality/value The study’s outcome can help the automobile industry to optimize their selection process in selecting their suppliers for capital procurement; the proposed model can provide guidelines and direction in this regard.

Happiness at work: a multi-criteria decision-making approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rinki Dahiya ◽  
Juhi Raghuvanshi
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Transformational Leadership ◽  
Design Methodology ◽  
Causal Relation ◽  
Multi Criteria Decision Making ◽  
Human Resource Managers ◽  
Content Type ◽  
Resource Managers ◽  
Causal Framework

Purpose Researchers have strived to identify the factors enhancing happiness at work (HAW), and the causal relations among the enablers of happiness remained underexplored. Therefore, this study aims to map and prioritize the causal relation structures of enablers of HAW. Design/methodology/approach Data were collected from key representatives of information technology (IT) firms located in India. A framework based on the cause and effect relationship among enablers of HAW is proposed, and to establish this causality, the decision-making trial and evaluation laboratory (DEMATEL) technique was applied. Findings The findings indicate five out of 12 enablers as causal, namely, transformational leadership, authentizotic work climate, person–organization work fit, organizational virtuousness and meaningfulness in work. Originality/value Human resource managers, organizational policymakers and scholars will gain greater understanding through this causal framework of enablers of HAW. Knowledge and facilitation of these enablers will aid in nurturing a happy workplace.

Barriers to implementing digitalization in the Indian construction industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Avirag Bajpai ◽  
Subhas C. Misra
Keyword(s):  
Decision Making ◽  
Construction Industry ◽  
Research Paper ◽  
Fuzzy Decision Making ◽  
Top Management ◽  
Research Approach ◽  
Extensive Literature ◽  
Total Quality ◽  
Fuzzy Dematel ◽  
Content Type

PurposeThis research paper aims to analyze the critical barriers to implementing digitalization in the Indian construction industry as Indian construction companies are lagging in the implementation of digital technologies in the work environment.Design/methodology/approachIn this research paper, a qualitative research approach is adopted, and multiple detailed interviews are conducted with industry and academic experts. Further, multi-criteria decision-making (MCDM) techniques are used to finalize the prioritization among various alternatives. The fuzzy-decision-making trial and evaluation laboratory (Fuzzy-DEMATEL) and interpretive structural modeling (ISM) techniques are employed to find the exact relationship among the identified alternatives.FindingsThis study identifies 14 critical barriers from an extensive literature review and multiple interviews with industry professionals, and further driving and critical barriers are identified.Research limitations/implicationsIn this research paper, an exploratory study with a limited number of respondents from a large Indian construction company is carried out. Further, a detailed longitudinal analysis can be done to assess the subjectivity of the participants with more advanced statistical tools. However, this research discusses several points pertaining to the implementation of digitalization in the construction industry. The research further identifies the critical barriers to digitalization in the Indian construction industry.Practical implicationsThe finding of the study has two-pronged implications. First, it provides a road-map to the construction industry by highlighting the engagement of top management as the key focus area for successful digitalization. Second, the finding also shows similarity of the digitalization process to the adoption of process improvement techniques like lean and total quality management (TQM), wherein the top management plays a crucial role in ushering in the implementation of a disruptive change.Originality/valueThe research is unique in two ways. First, this is one of the very few attempts to understand digitalization in the Indian context. Second, the research also demonstrates that the combination of fuzzy DEMATEL and ISM techniques can be successfully employed in the emerging field of construction digitalization research.

Risk quantification in cold chain management: a federated learning-enabled multi-criteria decision-making methodology

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Henry Lau ◽  
Yung Po Tsang ◽  
Dilupa Nakandala ◽  
Carman K.M. Lee
Keyword(s):  
Decision Making ◽  
Evaluation System ◽  
Small And Medium Enterprises ◽  
Handling Time ◽  
Cold Chain ◽  
Pairwise Comparisons ◽  
Temperature Sensitive ◽  
Multi Criteria Decision Making ◽  
Firm Level ◽  
Content Type

PurposeIn the cold supply chain (SC), effective risk management is regarded as an essential component to address the risky and uncertain SC environment in handling time- and temperature-sensitive products. However, existing multi-criteria decision-making (MCDM) approaches greatly rely on expert opinions for pairwise comparisons. Despite the fact that machine learning models can be customised to conduct pairwise comparisons, it is difficult for small and medium enterprises (SMEs) to intelligently measure the ratings between risk criteria without sufficiently large datasets. Therefore, this paper aims at developing an enterprise-wide solution to identify and assess cold chain risks.Design/methodology/approachA novel federated learning (FL)-enabled multi-criteria risk evaluation system (FMRES) is proposed, which integrates FL and the best–worst method (BWM) to measure firm-level cold chain risks under the suggested risk hierarchical structure. The factors of technologies and equipment, operations, external environment, and personnel and organisation are considered. Furthermore, a case analysis of an e-grocery SC in Australia is conducted to examine the feasibility of the proposed approach.FindingsThroughout this study, it is found that embedding the FL mechanism into the MCDM process is effective in acquiring knowledge of pairwise comparisons from experts. A trusted federation in a cold chain network is therefore formulated to identify and assess cold SC risks in a systematic manner.Originality/valueA novel hybridisation between horizontal FL and MCDM process is explored, which enhances the autonomy of the MCDM approaches to evaluate cold chain risks under the structured hierarchy.

Lean in higher education

2019 ◽  
Vol 27 (1) ◽  
pp. 82-102 ◽  
Author(s):  
Yigit Kazancoglu ◽  
Yesim Deniz Ozkan-Ozen
Keyword(s):  
Higher Education ◽  
Decision Making ◽  
Business School ◽  
Stage Structure ◽  
Fuzzy Decision Making ◽  
Multi Criteria Decision Making ◽  
Stage Model ◽  
Content Type ◽  
Road Map ◽  
Multi Stage

PurposeThis research aims to investigate and define the eight wastes of lean philosophy in higher education institutions (HEIs) by proposing a multi-stage model.Design/methodology/approachThe authors have used a specific multi-criteria decision-making method, fuzzy decision-making trial and evaluation laboratory, to investigate the cause–effect relationships and importance order between criteria for wastes in HEIs. In total, 22 criteria were categorized under eight wastes of lean. The study was implemented in a business school with the participation of faculty members from different departments.FindingsThe results showed that the most important wastes in the business school selected were repeated tasks, unnecessary bureaucracy, errors because of misunderstanding/communication problems, excessive number of academic units and creation of an excessive amount of information. Another important result was that all the sub-wastes of talent were in the causes group, while motion and transportation wastes were in the effect group.Practical implicationsA road map to guide lean transformation for HEIs is proposed with a multi-stage model and potential areas for improvement in HEIs were presented.Originality/valueThis study proposes a multi-stage structure by applying multi-criteria decision-making to HEIs, focussing on wastes from a lean perspective.

Optimizing time–cost in generalized construction projects using multiple-objective social group optimization and multi-criteria decision-making methods

2020 ◽  
Vol 27 (9) ◽  
pp. 2287-2313 ◽  
Author(s):  
Duc Hoc Tran
Keyword(s):  
Decision Making ◽  
Construction Projects ◽  
Project Managers ◽  
Multiple Objective ◽  
Cost Curve ◽  
Multi Criteria Decision Making ◽  
Construction Process ◽  
Time Cost ◽  
Content Type ◽  
Social Group Optimization

PurposeProject managers work to ensure successful project completion within the shortest period and at the lowest cost. One of the main tasks of a project manager in the planning phase is to generate the project time–cost curve, and furthermore, to determine the most appropriate schedule for the construction process. Numerous existing time–cost tradeoff analysis models have focused on solving a simple project representation without regarding for typical activity and project characteristics. This study aims to present a novel approach called “multiple-objective social group optimization” (MOSGO) for optimizing time–cost decisions in generalized construction projects.Design/methodology/approachIn this paper, a novel MOGSO to mimic the time–cost tradeoff problem in generalized construction projects is proposed. The MOSGO has slightly modified the mechanism operation from the original algorithm to be a free-parameter algorithm and to enhance the exploring and exploiting balance in an optimization algorithm. The evidential reasoning technique is used to rank the global optimal obtained non-dominated solutions to help decision makers reach a single compromise solution.FindingsTwo case studies of real construction projects were investigated and the performance of MOSGO was compared to those of widely considered multiple-objective evolutionary algorithms. The comparison results indicated that the MOSGO approach is a powerful, efficient and effective tool in finding the time–cost curve. In addition, the multi-criteria decision-making approaches were applied to identify the best schedule for project implementation.Research limitations/implicationsAccordingly, the first major practical contribution of the present research is that it provides a tool for handling real-world construction projects by considering all types of construction project. The second important implication of this study derives from research finding on the hybridization multiple-objective and multi-criteria techniques to help project managers in facilitating the time–cost tradeoff (TCT) problems easily. The third implication stems from the wide-range application of the proposed model TCT.Practical implicationsThe model can be used in early stages of the construction process to help project managers in selecting an appropriate plan for whole project lifecycle.Social implicationsThe proposal model can be applied to multi-objective contexts in diversified fields. Moreover, the model is also a useful reference for future research.Originality/valueThis paper makes contributions to extant literature by: introducing a method for making TCT models applicable to actual projects by considering general activity precedence relations; developing a novel MOSGO algorithm to solving TCT problems in multi-objective context by a single simulation; and facilitating the TCT problems to project managers by using multi-criteria decision-making approaches.

Multi-objective mathematical model based on fuzzy hybrid multi-criteria decision-making and FMEA approach for the risks of oil and gas projects

2020 ◽  
Vol 18 (6) ◽  
pp. 1997-2016
Author(s):  
Mohammad Khalilzadeh ◽  
Rose Balafshan ◽  
Ashkan Hafezalkotob
Keyword(s):  
Decision Making ◽  
Oil And Gas ◽  
Programming Model ◽  
Multi Criteria Decision Making ◽  
Content Type ◽  
Multi Objective ◽  
Response Strategies ◽  
Fuzzy Environment ◽  
Comprehensive Framework ◽  
Grey Relational

Purpose The purpose of this study is to provide a comprehensive framework for analyzing risk factors in oil and gas projects. Design/methodology/approach This paper consists of several sections. In the first section, 19 common potential risks in the projects of Pars Oil and Gas Company were finalized in six groups using the Lawshe validation method. These factors were identified through previous literature review and interviews with experts. Then, using the “best-worst multi-criteria decision-making” method, the study measured the weights associated with the performance evaluation indicators of each risk. Consequently, failure mode and effects analysis (FMEA) and the grey relational analysis (GRA)-VIKOR mixed method were used to rank and determine the critical risks. Finally, to assign response strategies to each critical risk, a zero-one multi-objective mathematical programming model was proposed and developed Epsilon-constraint method was used to solve it. Findings Given the typical constraints of projects which are time, cost and quality, of the projects that companies are often faced with, this study presents the identified risks of oil and gas projects to the managers of the oil and gas company in accordance with the priority given in the present research and the response to each risk is also suggested to be used by managers based on their organizational circumstances. Originality/value This study aims at qualitative management of cost risks of oil and gas projects (case study of Pars Oil and Gas Company) by combining FMEA, best worst and GRA-VIKOR methods under fuzzy environment and Epsilon constraints. According to studies carried out in previous studies, the simultaneous management of quantitative and qualitative cost of risk of oil and gas projects in Iran has not been carried out and the combination of these methods has also been innovated.

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