How do relational variables affect export performance? Evidence from Malaysian exporters

2019 ◽  
Vol 31 (1) ◽  
pp. 128-156 ◽  
Author(s):  
Abdel Hafiez Ali Hasaballah ◽  
Omer Faruk Genc ◽  
Osman Bin Mohamad ◽  
Zafar U. Ahmed
Keyword(s):  
Design Methodology ◽  
Positive Impact ◽  
Emerging Market ◽  
Export Performance ◽  
Content Type ◽  
Building Trust ◽  
Path Analyses ◽  
The Impact ◽  
Practical Implications ◽  
Shed Light

PurposeThe purpose of this paper is to analyze the influences of relational variables on export performance and the interactions among relational variables in the emerging market context of Malaysia.Design/methodology/approachThe study used a mail questionnaire sent to Malaysian companies that export to Arab-speaking countries and achieved a response rate of 27.92 percent, resulting in a sample of 106 exporters.FindingsThe results of the path analyses indicate a positive impact of relational variables (adaptation, cooperation and communication) on export performance. However, the authors found that the impact was mediated by trust and commitment, rather than being direct.Research limitations/implicationsThe findings suggest that the impact of relational variables on export performance is complex and indirect. Mediators and moderators play important roles in this relationship.Practical implicationsFirms should invest in export relationships with the aim of building trust and commitment, which are the primary factors that affect export performance.Originality/valueThe authors have shed light on the way relational variables affect export performance. Moreover, this study contributes to a better understanding of small emerging markets, which are poorly represented in studies in this field.

scholarly journals The impact of related party transactions on firm value

2019 ◽  
Vol 17 (3) ◽  
pp. 571-588
Author(s):  
Ahmed A. Diab ◽  
Ahmed Aboud ◽  
Arafat Hamdy
Keyword(s):  
Firm Value ◽  
Design Methodology ◽  
Emerging Market ◽  
Content Type ◽  
Related Party Transactions ◽  
Intermediary Role ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this study is to address the impact of the related party transactions (RPTs) on firm value. The authors bring evidence from a usually ignored empirical setting: an African emerging market. Design/methodology/approach In particular, the authors focus on companies listed on the Egyptian stock market using a sample of EGX 30 from 2012 to 2017. Findings Unlike the literature, the authors find no significant relationship between RPTs and market value. Practical implications This research provides insights for policymakers and other interested parties concerning the perception of RPTs in Egypt. Originality/value The reported different findings of this study assure the intermediary role of the context and the local culture in the relationship between RPTs and firm value, in contrast to the negative view that is mostly reported in the literature.

Impact of a retailer’s CSR activities on consumers’ loyalty

2019 ◽  
Vol 47 (8) ◽  
pp. 793-816 ◽  
Author(s):  
Didier Louis ◽  
Cindy Lombart ◽  
Fabien Durif
Keyword(s):  
Corporate Social Responsibility ◽  
Brand Equity ◽  
Design Methodology ◽  
Positive Impact ◽  
Content Type ◽  
Multidimensional Construct ◽  
Corporate Social ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to study the impact of the main dimensions of a retailer’s corporate social responsibility (CSR) activities (philanthropic activities, respect for the environment, respect for the consumers and respect for the workers) (e.g. Maignan, 2001; Brunk, 2010a; Öberseder et al., 2014) on consumers’ loyalty towards this retailer. Mediation (through consumers’ trust in this retailer and/or retailer’s perceived brand equity) and moderation effects (depending on the groups of consumers considered) are also studied. Design/methodology/approach This research was conducted on 547 consumers, representative of the Quebec population. These consumers were asked to select a retailer of their choice that they were familiar with (notably with its CSR activities) and to complete a questionnaire with regard to that retailer. Findings This research highlights that: the impact of a retailer’s CSR activities on consumers’ loyalty differs according to the dimensions considered (philanthropic activities, respect for the environment, the consumers and the workers), is fully or partially mediates by consumers’ trust in this retailer and/or retailer’s perceived brand equity and depends on the groups of consumers considered (the very responsible consumers, the local sceptical recyclers and the least responsible consumers). Research limitations/implications This research indicates that when CSR is considered not as an aggregate construct, but in terms of its dimensions, their impacts on consumers’ loyalty towards the retailer may differ or appear under certain conditions. Moreover, this research points out that consumers’ trust in the retailer is a partial mediator (for the philanthropic activities dimension of a retailer’s CSR activities for the very responsible consumers and the local sceptical recyclers) of the relationship between the dimension of a retailer’s CSR activities considered and consumers’ loyalty towards this retailer. Consumers’ trust in the retailer is also a full mediator (for the respect for environment dimension of a retailer’s CSR activities for the very responsible consumers) of the relationship between the dimension of a retailer’s CSR activities considered and consumers’ loyalty towards this retailer. Lastly, retailer’s perceived brand equity is a full mediator (for the respect for environment dimension of a retailer’s CSR activities for the three groups of consumers considered) of the relationship between the dimension of a retailer’s CSR activities considered and consumers’ loyalty towards this retailer. Practical implications This paper indicates to retailers that the dimensions respect for the consumers and the workers of their CSR activities do not have an impact on consumers’ loyalty. By contrast, for a retailer to be perceived by consumers as engaged in philanthropic activities or being environmentally friendly has a positive impact on consumers’ loyalty. Originality/value In this research, CSR is conceptualised as a multidimensional construct and the impacts of its main dimensions (philanthropic activities, respect for the environment, respect for consumers and respect for workers) on an important and strategic variables for retailers, loyalty, are highlighted. Moreover, this research also indicates that the impacts of a retailer’s CRS dimensions on consumers’ loyalty depend on individuals and may follow different paths (through consumers’ trust in the retailer and/or retailer’s perceived brand equity).

The likelihood of widespread accounting manipulation within an emerging economy

2021 ◽  
Vol 11 (2) ◽  
pp. 312-339
Author(s):  
Lan Anh Nguyen ◽  
Brendan O'Connell ◽  
Michael Kend ◽  
Van Anh Thi Pham ◽  
Gillian Vesty
Keyword(s):  
Emerging Economies ◽  
Design Methodology ◽  
Emerging Economy ◽  
Experimental Methodology ◽  
Fraud Triangle ◽  
Content Type ◽  
Unethical Behaviors ◽  
The Impact ◽  
Practical Implications ◽  
Shed Light

PurposeThe study explores accountants' views of the likelihood of widespread accounting manipulation in the emerging economy, Vietnam. Applying the fraud triangle framework, we examine accountants' responses to management pressure, manipulation opportunities and perceptions of how they rationalize their decisions.Design/methodology/approachThe study uses an experimental methodology involving 592 Vietnamese accountants as participants. Post-experiment field interviews were conducted with eight highly experienced accountants.FindingsOur findings indicate that accounting manipulation is perceived to be common in Vietnam. The findings reveal that there is no differentiation between manipulation of accounting transactions with or without management pressure and no differentiation between collective gain or individual gain.Research limitations/implicationsWhile the study focused on accountants' perceptions of accounting manipulation, these views may change over time. The impact of law reforms and the potential for prosecution under the force of law provisions could alter these perceptions.Practical implicationsThe study findings alert regulators, government authorities and auditors of the perceptions and views in relation to accounting manipulation and the potential for fraud in Vietnam. Auditors could use help from forensic specialists to uncover unethical behaviors identified in this study.Originality/valueThe fraud triangle framework is used to shed light on fraud through the examination of accounting manipulation in Vietnam. We contribute to the relevant accounting literature with insights into accountants' motivations toward conducting questionable accounting transactions. The contributions we make draw attention to preconceptions of Asian societies; in particular, accounting actions to motivate collectivist gains. While we shed further light on fraudulent accounting, we conclude that the fraud triangle framework does not necessarily articulate fraud well in relation to accounting manipulation in emerging economies.

The Antaeus column: does the “open access” advantage exist? A librarian's perspective

2009 ◽  
Vol 58 (7) ◽  
pp. 477-481 ◽  
Author(s):  
Nicholas Joint
Keyword(s):  
Open Access ◽  
Design Methodology ◽  
Good Evidence ◽  
Evaluation Tool ◽  
Research Activity ◽  
Content Type ◽  
The Impact ◽  
Practical Implications ◽  
Shed Light ◽  
Remote Analysis

PurposeThe purpose of this paper is to discuss the evidence about the benefits of running open access repositories, with particular emphasis on the so‐called “open access advantage.”Design/methodology/approachA brief account of the evolving arguments for open access, together with a summary and analysis of some recent articles proposing arguments for and against the idea of “open access advantage.”FindingsThe paper finds that many of the original arguments for the benefits of open access have fallen by the wayside; but that, in spite of this, there is a good evidence that an “open access advantage” does exist. The application of straightforward library statistical counting measures which are traditionally used to evaluate user benefits of mainstream services is just as effective an evaluation tool as more sophisticated citation analysis methods.Research limitations/implicationsAs much of the research into the impact of open access on citation counts of articles is highly complex and narrowly focussed, a continuation of such abstract research activity may obscure this topic rather than shed light.Practical implicationsThe insights of practitioner librarians into repository evaluation are highly important.Originality/valueThis article attempts to refocus the discussion of open access repositories away from the more abstract and remote analysis of their benefits, and emphasise that open access repositories are straightforward information services like any other, and should be evaluated on the same terms.

Antecedents and benefits of obtaining preferred customer status

2015 ◽  
Vol 35 (2) ◽  
pp. 178-200 ◽  
Author(s):  
Jeroen Bemelmans ◽  
Hans Voordijk ◽  
Bart Vos ◽  
Geert Dewulf
Keyword(s):  
Case Studies ◽  
Construction Industry ◽  
Design Methodology ◽  
Positive Impact ◽  
Matched Pair ◽  
Organizational Relationships ◽  
Supplier Relationships ◽  
Content Type ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to explore both the antecedents and the impact of a buying company having preferred customer status. Specific attention is paid to an, until now, unexplored antecedent: the buyer’s maturity as perceived by the supplier. In terms of impact, the focus is on the link between obtaining preferred customer status from a specific supplier and the buyer’s satisfaction with its collaboration with that supplier. Design/methodology/approach – Two case studies in the Dutch construction industry were conducted and, in each case, representatives of three companies were interviewed: one supplier plus two of its customers, one of them having a preferred status. As such, a total of four dyadic matched-pair inter-organizational relationships have been investigated. Findings – First, it is beneficial for buying companies to obtain preferred customer status at their suppliers, since this will have a positive impact on the buying company’s satisfaction with the collaboration. Second, if buying companies aim to obtain preferred customer status at their suppliers it is important that they are perceived as mature in managing supplier relationships. Practical implications – Although buying companies and suppliers often both want to increase their mutual business, there can be many factors that impede this. The framework presented in this research can help companies overcoming these impediments. Originality/value – This is the first study exploring the impact of being a preferred customer on the buyer-supplier relationship in the construction industry.

Analysts’ optimism and stock crash risk

2019 ◽  
Vol 46 (3) ◽  
pp. 323-343
Author(s):  
Hyunkwon Cho ◽  
Robert Kim
Keyword(s):  
Fixed Effects ◽  
Stock Return ◽  
Design Methodology ◽  
Positive Impact ◽  
Positive Association ◽  
Crash Risk ◽  
Negative Consequences ◽  
Content Type ◽  
Practical Implications ◽  
Shed Light

Purpose The purpose of this paper is to investigate whether analysts’ optimism affects the stock crash risk. Design/methodology/approach The sample covers 49,246 firm-year observations for the period between 1995 and 2015. The authors use OLS regressions with firm and year fixed effects for analyses. Findings The study finds that there is a positive association between analysts’ optimism and stock crash risk. Such a positive impact is more pronounced for firms with opaque information environment and for analysts who are considered ex ante credible. Research limitations/implications The results indicate that analysts’ optimism can be an important source of stock crash risk. Practical implications The findings can be useful for informational users of analyst reports. Given that information provided by analysts might have negative consequences, the empirical results can be useful in assessing future stock return behaviors. Originality/value This paper has the potential to shed light on the large literature of crash risk. Prior studies suggest that crash is driven by the agency tension between shareholders and managers. It remains possible that crashes could be caused by overpriced stocks in the absence of bad news hoarding. The paper investigates crash from a perspective, financial analysts, that is underexplored.

Conversations become courageous at Standard Chartered

2015 ◽  
Vol 23 (4) ◽  
pp. 18-20
Keyword(s):  
Design Methodology ◽  
Success Factors ◽  
Program Effectiveness ◽  
Positive Impact ◽  
Development Program ◽  
Executive Development ◽  
Content Type ◽  
Critical Success ◽  
The Impact ◽  
Practical Implications

Purpose – Evaluates the impact of an executive-development program at Standard Chartered Bank. Identifies the contribution of the different program phases to its impact. Design/methodology/approach – Examines the reasons for the program, the form it takes and the effects it is having. Findings – Discovers a positive impact of the program, with many objectives transforming into outcomes. Recommends improvements to the pre- and post-program phases which could increase effectiveness. Practical implications – Shows critical success factors and specific areas for maximizing leadership-program effectiveness. Originality/value – Gives a comprehensive view of which areas to enhance.

Evaluating the effect of multi-touch behaviours on Android unlock patterns

2016 ◽  
Vol 24 (3) ◽  
pp. 277-287 ◽  
Author(s):  
Weizhi Meng
Keyword(s):  
Mobile Phones ◽  
Design Methodology ◽  
User Study ◽  
Positive Impact ◽  
User Studies ◽  
Software Developers ◽  
Content Type ◽  
Graphical Passwords ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to evaluate the effect of multi-touch behaviours on creating Android unlock patterns (AUPs) by realising that users can perform more actions in touch-enabled mobile phones. Design/methodology/approach The author conducted two user studies with a total of 45 participates and performed two major experiments in the main user study. Findings The user study indicates that the multi-touch behaviours can have a positive impact on creating patterns; however, there are only nine touchable points for the original AUPs, which may reduce the usability when performing a multi-touch movement. Research limitations/implications An even larger user study could be conducted to further analyse the patterns generated by users, that is, to analyse the specific password space by integrating the behaviours of multi-touch and to involve more types of multi-touch behaviours in creating an AUP. Practical implications This work explores the effect of multi-touch movement on creating AUPs. The results should be of interest for software developers and security researchers for exploring the effect of multi-touch behaviours on the creation of graphical passwords on mobile phones. Originality/value The author conducts two user studies with a total of 45 participants to investigate the impact of multi-touch behaviours on creating AUPs. In addition, to address the issue of usability, the author proposes two ways: increasing the number of touchable points and improve the rules of pattern creation.

scholarly journals The impact of social influence on the perceived helpfulness of online consumer reviews

2018 ◽  
Vol 52 (3/4) ◽  
pp. 619-636 ◽  
Author(s):  
Hans Risselada ◽  
Lisette de Vries ◽  
Mariska Verstappen
Keyword(s):  
Social Influence ◽  
Design Methodology ◽  
Negative Impact ◽  
Positive Impact ◽  
Content Type ◽  
Online Consumer Reviews ◽  
Online Consumer ◽  
The Impact ◽  
Practical Implications ◽  
Perceived Helpfulness

Purpose This study aims to study to what extent the helpfulness votes others attach to a review affect a consumer’s perceived helpfulness of that review. In addition, the purpose of this study is to investigate whether this social influence moderates the relationships among several content presentation factors and perceived helpfulness. Design/methodology/approach A choice-based conjoint experiment was carried out in which 201 respondents evaluated different reviews and chose the review they perceive as most helpful. Findings Consumers perceive reviews as more (less) helpful in the presence of clearly valenced positive (negative) helpfulness votes. In addition, helpfulness votes of others diminish the positive impact of structure and the negative impact of spelling errors. Research limitations/implications The experimental setup may limit the external validity of the study. Practical implications Providing a helpfulness button gives firms an instrument to offer content that consumers perceive as more useful and to exert some influence on the effects of content presentation factors on the review’s helpfulness. Social implications Consumers tend to follow other consumers’ opinions without forming their own opinion. Firms could misuse this tendency by hiring people to vote on reviews that are not necessarily helpful for consumers, but are helpful for the firm. Originality/value This study is the first to assess the extent to which social influence affects consumers’ evaluation of reviews. Given that consumers use helpfulness votes to distinguish reviews, it is important to understand to what extent these votes reflect the actual helpfulness of the information in the review and to what extent they reflect previous helpfulness votes.

Passion and compassion represent dualities for growth

2015 ◽  
Vol 23 (1) ◽  
pp. 41-60 ◽  
Author(s):  
Tove Brink
Keyword(s):  
Design Methodology ◽  
Positive Impact ◽  
Current Knowledge ◽  
Integrative Approach ◽  
Theoretical Understanding ◽  
Content Type ◽  
Growth Policy ◽  
Firm Networks ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to enhance the understanding of the impact of passion and compassion on innovation and growth and, in this way, add to the current knowledge on organising growth in the context of networking small and medium-sized enterprises (SMEs). Design/methodology/approach – The research was conducted in three networks with a sample of 55 separate SMEs. Through a quantitative study, the anticipated positive impact of passion and compassion on growth and on intermediate innovation issues were tested. Findings – The analyses reveal no direct significant impacts of passion (own-profitability and interest) and compassion (other-profitability and interest) on growth. However, compassion had a very significant positive impact on manager ideas, which in turn had a positive impact on growth. Passion also had a positive impact, but this was proportionally much smaller. Moreover, the ability to organise the dualities of passion and compassion made a contribution to growth. Research limitations/implications – The results of the research enhance the understanding of an integrative approach of passion and compassion to innovation in a network context. Practical implications – Networking SMEs can use the findings to better understand and organise own actions to pursue growth. Policy bodies can use the findings to motivate SMEs to pursue growth. Originality/value – The findings of this study enhance the theoretical understanding of passion and compassion and their integrated impact on growth. In firm networks, compassion and passion have a dual impact with compassion being most significant to enable innovation and growth. A contribution is hereby made to organise growth in firm networks.

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