Evaluating the effect of multi-touch behaviours on Android unlock patterns

2016 ◽  
Vol 24 (3) ◽  
pp. 277-287 ◽  
Author(s):  
Weizhi Meng
Keyword(s):  
Mobile Phones ◽  
Design Methodology ◽  
User Study ◽  
Positive Impact ◽  
User Studies ◽  
Software Developers ◽  
Content Type ◽  
Graphical Passwords ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to evaluate the effect of multi-touch behaviours on creating Android unlock patterns (AUPs) by realising that users can perform more actions in touch-enabled mobile phones. Design/methodology/approach The author conducted two user studies with a total of 45 participates and performed two major experiments in the main user study. Findings The user study indicates that the multi-touch behaviours can have a positive impact on creating patterns; however, there are only nine touchable points for the original AUPs, which may reduce the usability when performing a multi-touch movement. Research limitations/implications An even larger user study could be conducted to further analyse the patterns generated by users, that is, to analyse the specific password space by integrating the behaviours of multi-touch and to involve more types of multi-touch behaviours in creating an AUP. Practical implications This work explores the effect of multi-touch movement on creating AUPs. The results should be of interest for software developers and security researchers for exploring the effect of multi-touch behaviours on the creation of graphical passwords on mobile phones. Originality/value The author conducts two user studies with a total of 45 participants to investigate the impact of multi-touch behaviours on creating AUPs. In addition, to address the issue of usability, the author proposes two ways: increasing the number of touchable points and improve the rules of pattern creation.

How do relational variables affect export performance? Evidence from Malaysian exporters

2019 ◽  
Vol 31 (1) ◽  
pp. 128-156 ◽  
Author(s):  
Abdel Hafiez Ali Hasaballah ◽  
Omer Faruk Genc ◽  
Osman Bin Mohamad ◽  
Zafar U. Ahmed
Keyword(s):  
Design Methodology ◽  
Positive Impact ◽  
Emerging Market ◽  
Export Performance ◽  
Content Type ◽  
Building Trust ◽  
Path Analyses ◽  
The Impact ◽  
Practical Implications ◽  
Shed Light

PurposeThe purpose of this paper is to analyze the influences of relational variables on export performance and the interactions among relational variables in the emerging market context of Malaysia.Design/methodology/approachThe study used a mail questionnaire sent to Malaysian companies that export to Arab-speaking countries and achieved a response rate of 27.92 percent, resulting in a sample of 106 exporters.FindingsThe results of the path analyses indicate a positive impact of relational variables (adaptation, cooperation and communication) on export performance. However, the authors found that the impact was mediated by trust and commitment, rather than being direct.Research limitations/implicationsThe findings suggest that the impact of relational variables on export performance is complex and indirect. Mediators and moderators play important roles in this relationship.Practical implicationsFirms should invest in export relationships with the aim of building trust and commitment, which are the primary factors that affect export performance.Originality/valueThe authors have shed light on the way relational variables affect export performance. Moreover, this study contributes to a better understanding of small emerging markets, which are poorly represented in studies in this field.

Impact of a retailer’s CSR activities on consumers’ loyalty

2019 ◽  
Vol 47 (8) ◽  
pp. 793-816 ◽  
Author(s):  
Didier Louis ◽  
Cindy Lombart ◽  
Fabien Durif
Keyword(s):  
Corporate Social Responsibility ◽  
Brand Equity ◽  
Design Methodology ◽  
Positive Impact ◽  
Content Type ◽  
Multidimensional Construct ◽  
Corporate Social ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to study the impact of the main dimensions of a retailer’s corporate social responsibility (CSR) activities (philanthropic activities, respect for the environment, respect for the consumers and respect for the workers) (e.g. Maignan, 2001; Brunk, 2010a; Öberseder et al., 2014) on consumers’ loyalty towards this retailer. Mediation (through consumers’ trust in this retailer and/or retailer’s perceived brand equity) and moderation effects (depending on the groups of consumers considered) are also studied. Design/methodology/approach This research was conducted on 547 consumers, representative of the Quebec population. These consumers were asked to select a retailer of their choice that they were familiar with (notably with its CSR activities) and to complete a questionnaire with regard to that retailer. Findings This research highlights that: the impact of a retailer’s CSR activities on consumers’ loyalty differs according to the dimensions considered (philanthropic activities, respect for the environment, the consumers and the workers), is fully or partially mediates by consumers’ trust in this retailer and/or retailer’s perceived brand equity and depends on the groups of consumers considered (the very responsible consumers, the local sceptical recyclers and the least responsible consumers). Research limitations/implications This research indicates that when CSR is considered not as an aggregate construct, but in terms of its dimensions, their impacts on consumers’ loyalty towards the retailer may differ or appear under certain conditions. Moreover, this research points out that consumers’ trust in the retailer is a partial mediator (for the philanthropic activities dimension of a retailer’s CSR activities for the very responsible consumers and the local sceptical recyclers) of the relationship between the dimension of a retailer’s CSR activities considered and consumers’ loyalty towards this retailer. Consumers’ trust in the retailer is also a full mediator (for the respect for environment dimension of a retailer’s CSR activities for the very responsible consumers) of the relationship between the dimension of a retailer’s CSR activities considered and consumers’ loyalty towards this retailer. Lastly, retailer’s perceived brand equity is a full mediator (for the respect for environment dimension of a retailer’s CSR activities for the three groups of consumers considered) of the relationship between the dimension of a retailer’s CSR activities considered and consumers’ loyalty towards this retailer. Practical implications This paper indicates to retailers that the dimensions respect for the consumers and the workers of their CSR activities do not have an impact on consumers’ loyalty. By contrast, for a retailer to be perceived by consumers as engaged in philanthropic activities or being environmentally friendly has a positive impact on consumers’ loyalty. Originality/value In this research, CSR is conceptualised as a multidimensional construct and the impacts of its main dimensions (philanthropic activities, respect for the environment, respect for consumers and respect for workers) on an important and strategic variables for retailers, loyalty, are highlighted. Moreover, this research also indicates that the impacts of a retailer’s CRS dimensions on consumers’ loyalty depend on individuals and may follow different paths (through consumers’ trust in the retailer and/or retailer’s perceived brand equity).

Antecedents and benefits of obtaining preferred customer status

2015 ◽  
Vol 35 (2) ◽  
pp. 178-200 ◽  
Author(s):  
Jeroen Bemelmans ◽  
Hans Voordijk ◽  
Bart Vos ◽  
Geert Dewulf
Keyword(s):  
Case Studies ◽  
Construction Industry ◽  
Design Methodology ◽  
Positive Impact ◽  
Matched Pair ◽  
Organizational Relationships ◽  
Supplier Relationships ◽  
Content Type ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to explore both the antecedents and the impact of a buying company having preferred customer status. Specific attention is paid to an, until now, unexplored antecedent: the buyer’s maturity as perceived by the supplier. In terms of impact, the focus is on the link between obtaining preferred customer status from a specific supplier and the buyer’s satisfaction with its collaboration with that supplier. Design/methodology/approach – Two case studies in the Dutch construction industry were conducted and, in each case, representatives of three companies were interviewed: one supplier plus two of its customers, one of them having a preferred status. As such, a total of four dyadic matched-pair inter-organizational relationships have been investigated. Findings – First, it is beneficial for buying companies to obtain preferred customer status at their suppliers, since this will have a positive impact on the buying company’s satisfaction with the collaboration. Second, if buying companies aim to obtain preferred customer status at their suppliers it is important that they are perceived as mature in managing supplier relationships. Practical implications – Although buying companies and suppliers often both want to increase their mutual business, there can be many factors that impede this. The framework presented in this research can help companies overcoming these impediments. Originality/value – This is the first study exploring the impact of being a preferred customer on the buyer-supplier relationship in the construction industry.

Conversations become courageous at Standard Chartered

2015 ◽  
Vol 23 (4) ◽  
pp. 18-20
Keyword(s):  
Design Methodology ◽  
Success Factors ◽  
Program Effectiveness ◽  
Positive Impact ◽  
Development Program ◽  
Executive Development ◽  
Content Type ◽  
Critical Success ◽  
The Impact ◽  
Practical Implications

Purpose – Evaluates the impact of an executive-development program at Standard Chartered Bank. Identifies the contribution of the different program phases to its impact. Design/methodology/approach – Examines the reasons for the program, the form it takes and the effects it is having. Findings – Discovers a positive impact of the program, with many objectives transforming into outcomes. Recommends improvements to the pre- and post-program phases which could increase effectiveness. Practical implications – Shows critical success factors and specific areas for maximizing leadership-program effectiveness. Originality/value – Gives a comprehensive view of which areas to enhance.

The effect of adaptive mechanism on behavioural biometric based mobile phone authentication

2014 ◽  
Vol 22 (2) ◽  
pp. 155-166 ◽  
Author(s):  
Weizhi Meng ◽  
Duncan S. Wong ◽  
Lam-For Kwok
Keyword(s):  
Mobile Phone ◽  
Mobile Phones ◽  
User Study ◽  
User Authentication ◽  
Adaptive Mechanism ◽  
Software Developers ◽  
Normal Behaviour ◽  
Content Type ◽  
Stable Level ◽  
Practical Implications

Purpose – This paper aims to design a compact scheme of behavioural biometric-based user authentication, develop an adaptive mechanism that selects an appropriate classifier in an adaptive way and conduct a study to explore the effect of this mechanism. Design/methodology/approach – As a study, the proposed adaptive mechanism was implemented using a cost-based metric, which enables mobile phones to adopt a less costly classifier in an adaptive way to build the user normal-behaviour model and detect behavioural anomalies. Findings – The user study with 50 participants indicates that our proposed mechanism can positively affect the authentication performance by maintaining the authentication accuracy at a relatively high and stable level. Research limitations/implications – The authentication accuracy can be further improved by incorporating other appropriate classifiers (e.g. neural networks) and considering other touch-gesture-related features (e.g. the speed of a touch). Practical implications – This work explores the effect of adaptive mechanism on behavioural biometric-based user authentication. The results should be of interest for software developers and security specialists in deciding whether to implement such a mechanism for enhancing authentication performance on mobile phones. Originality/value – The user study with 50 participants indicates that this mechanism can positively affect the authentication performance by maintaining the authentication accuracy at a relatively high and stable level. To the best of our knowledge, our work is an early work discussing the implementation of an adaptive mechanism on a mobile phone.

scholarly journals The impact of social influence on the perceived helpfulness of online consumer reviews

2018 ◽  
Vol 52 (3/4) ◽  
pp. 619-636 ◽  
Author(s):  
Hans Risselada ◽  
Lisette de Vries ◽  
Mariska Verstappen
Keyword(s):  
Social Influence ◽  
Design Methodology ◽  
Negative Impact ◽  
Positive Impact ◽  
Content Type ◽  
Online Consumer Reviews ◽  
Online Consumer ◽  
The Impact ◽  
Practical Implications ◽  
Perceived Helpfulness

Purpose This study aims to study to what extent the helpfulness votes others attach to a review affect a consumer’s perceived helpfulness of that review. In addition, the purpose of this study is to investigate whether this social influence moderates the relationships among several content presentation factors and perceived helpfulness. Design/methodology/approach A choice-based conjoint experiment was carried out in which 201 respondents evaluated different reviews and chose the review they perceive as most helpful. Findings Consumers perceive reviews as more (less) helpful in the presence of clearly valenced positive (negative) helpfulness votes. In addition, helpfulness votes of others diminish the positive impact of structure and the negative impact of spelling errors. Research limitations/implications The experimental setup may limit the external validity of the study. Practical implications Providing a helpfulness button gives firms an instrument to offer content that consumers perceive as more useful and to exert some influence on the effects of content presentation factors on the review’s helpfulness. Social implications Consumers tend to follow other consumers’ opinions without forming their own opinion. Firms could misuse this tendency by hiring people to vote on reviews that are not necessarily helpful for consumers, but are helpful for the firm. Originality/value This study is the first to assess the extent to which social influence affects consumers’ evaluation of reviews. Given that consumers use helpfulness votes to distinguish reviews, it is important to understand to what extent these votes reflect the actual helpfulness of the information in the review and to what extent they reflect previous helpfulness votes.

Passion and compassion represent dualities for growth

2015 ◽  
Vol 23 (1) ◽  
pp. 41-60 ◽  
Author(s):  
Tove Brink
Keyword(s):  
Design Methodology ◽  
Positive Impact ◽  
Current Knowledge ◽  
Integrative Approach ◽  
Theoretical Understanding ◽  
Content Type ◽  
Growth Policy ◽  
Firm Networks ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to enhance the understanding of the impact of passion and compassion on innovation and growth and, in this way, add to the current knowledge on organising growth in the context of networking small and medium-sized enterprises (SMEs). Design/methodology/approach – The research was conducted in three networks with a sample of 55 separate SMEs. Through a quantitative study, the anticipated positive impact of passion and compassion on growth and on intermediate innovation issues were tested. Findings – The analyses reveal no direct significant impacts of passion (own-profitability and interest) and compassion (other-profitability and interest) on growth. However, compassion had a very significant positive impact on manager ideas, which in turn had a positive impact on growth. Passion also had a positive impact, but this was proportionally much smaller. Moreover, the ability to organise the dualities of passion and compassion made a contribution to growth. Research limitations/implications – The results of the research enhance the understanding of an integrative approach of passion and compassion to innovation in a network context. Practical implications – Networking SMEs can use the findings to better understand and organise own actions to pursue growth. Policy bodies can use the findings to motivate SMEs to pursue growth. Originality/value – The findings of this study enhance the theoretical understanding of passion and compassion and their integrated impact on growth. In firm networks, compassion and passion have a dual impact with compassion being most significant to enable innovation and growth. A contribution is hereby made to organise growth in firm networks.

Embedding employability within higher education for the profession of policing

2019 ◽  
Vol 9 (3) ◽  
pp. 319-328
Author(s):  
Ian Pepper ◽  
Ruth McGrath
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Research Study ◽  
Longitudinal Research ◽  
Evidence Base ◽  
Content Type ◽  
Educational Provision ◽  
Professional Body ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate the impact of an employability module, the College of Policing Certificate in Knowledge of Policing (CKP), on students’ career aspirations, their confidence and wish to join the police along with the appropriateness of the module. This will inform the implementation of employability as part of the College of Policing-managed Police Education Qualifications Framework (PEQF). Design/methodology/approach A three-year longitudinal research study used mixed methods across four points in time to evaluate the impact on students studying the employability module. Findings The research suggests that the employability-focussed CKP was useful as an introduction to policing, it developed interest in the police and enhanced the confidence of learners applying to join. Lessons learnt from the CKP should be considered during the implementation of the PEQF. Research limitations/implications The ability to generalise findings across different groups is limited as other influences may impact on a learner’s confidence and employability. However, the implications for the PEQF curriculum are worthy of consideration. Practical implications As the police service moves towards standardised higher educational provision and evolution of policing as a profession, lessons can be learnt from the CKP with regards to the future employability of graduates. Originality/value Enhancing the employability evidence base, focussing on policing, the research identified aspects which may impact on graduates completing a degree mapped to the PEQF. The research is therefore of value to higher education and the professional body for policing.

What makes court-referred mediation effective?

2014 ◽  
Vol 25 (1) ◽  
pp. 21-37 ◽  
Author(s):  
Amira Galin
Keyword(s):  
Design Methodology ◽  
Content Type ◽  
Process And Outcome ◽  
Refusal To Participate ◽  
The Impact ◽  
Practical Implications ◽  
Theoretical Insight ◽  
Insight Into ◽  
Low Rate

Purpose – The purpose of this paper is to obtain insight into court-referred mediation in the Israeli Labor Courts, by analyzing its processes and outcomes, as a function of tactics used by both the disputants and the mediator. Design/methodology/approach – Observation of 103 court-referred mediations, for each of which a detailed process and outcome were documented. Data on disputants' refusal to participate in the mediation was also collected. At the end of each mediation case, disputants were given a questionnaire in which they expressed their satisfaction with the outcome and their evaluation of the mediator's contribution. Findings – A low rate of refusal to participate in court-referred mediation was found. Also, the higher the ratio of soft tactics to pressure tactics employed (by all parties involved) during the process, the higher the rate of agreements. Mediators use significantly more soft tactics than disputants, and are more active in using tactics. The two significant variables that predict the mediation's agreement are the ratio between soft tactics to pressure tactics used by all parties, and mediator contribution to the process. Practical implications – The significant role of soft tactics in the process, outcome, and satisfaction of court-referred mediation may serve as a guideline for disputants and mediators. Originality/value – This unique research, which examines the impact of tactics on court-referred mediation, may provide added and significant theoretical insight into its process and outcome, as well as a better understanding of other “hybrid” (compulsory at the beginning, voluntary at the end) mediations.

The impact of blacklists on external deposits: one size does not fit all

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michael Jonsson ◽  
Jan Pettersson ◽  
Christian Nils Larson ◽  
Nir Artzi
Keyword(s):  
Growth Rate ◽  
Design Methodology ◽  
Descriptive Statistics ◽  
Comparable Data ◽  
Patriot Act ◽  
Content Type ◽  
Probable Impact ◽  
The Impact ◽  
Practical Implications ◽  
Country Specific

Purpose This study aims to measure the impact of the Non-Cooperative Countries and Territories, Organization for Economic Cooperation and Development and US PATRIOT Act Section 311 blacklists on external deposits from blacklisted jurisdictions into BIS reporting countries in 1996–2008, a period when anti-money laundering-related actions were consistently less stringent than post-2010, to see whether they had an effect even absent the threat of sizable financial fines. Design/methodology/approach The study uses descriptive statistics and bivariate and multivariate regressions to analyze the probable impact from blacklists on non-bank external deposits. The country sample is divided into offshore financial centers (OFCs) and non-OFCs and includes 158 non-listed countries. The impact of the blacklists is tested both jointly and individually for the respective blacklists. Findings The authors find mixed impact from jurisdictions being blacklisted on the growth rate of stocks of deposits into BIS reporting countries. Effects are often zero, negative in several cases and positive in some cases. This is consistent with the “stigma effect” and the “stigma paradox” in the literature. An overall impact from blacklisting is difficult to discern. Different blacklists had different effects, and the same blacklist impacted countries differently, illustrating the importance of disaggregating the analysis by individual countries. Research limitations/implications Interpretation of these data is limited by the absence of comparable data on non-resident deposits in blacklisted jurisdictions. Practical implications The impact of a blacklist depends in part on the structure of the listed jurisdictions’ economies, implying that country-specific sanctions may be more effective than blacklists. Originality/value This is one of the very few papers to date to rigorously test the impact of blacklists on external deposits.

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